5018-2. Steps to take in an emergency
ES300h_OM_OM33C75U_(U)
8
When trouble arises
If your vehicle is transported by a flat
bed truck, it should be tied down at the
locations shown in the illustration.
If you use chains or cables to tie down
your vehicle, the angles shaded in black
must be 45 °.
Do not overly tighten the tie downs or
the vehicle may be damaged.
If a tow truck is not available in an emergency, your vehicle may be temporarily
towed using cables or chains secured to the emergency towing eyelets. This
should only be attempted on hard surf aced roads for short distances at under
18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes. The vehicle’s
wheels, drive train, axles, steering and brakes must be in good condition.
Using a flat bed truck
Emergency towing
5038-2. Steps to take in an emergency
ES300h_OM_OM33C75U_(U)
8
When trouble arises
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not function,
making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in trunk. ( →P. 5 1 6 )
WA R N I N G
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place excessive
stress on the eyelet, cables or chains. The towing eyelet, cables or chains may
become damaged, broken debris may hit people and cause serious damage.
●Do not turn the power switch off.
There is a possibility that the steering wh eel is locked and cannot be operated.
■Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelets may come loose during towing.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type truck
●Do not tow the vehicle from the rear when the power switch is off. The steering lock
mechanism is not strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground clearance for towing at the oppo-
site end of the raised vehicle. Without adequate clearance, the vehicle could be dam-
aged while being towed.
■To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
Be sure to transport the vehicle with the front
wheels raised or with all four wheels raised off
the ground. If the vehicle is towed with the front
wheels contacting the ground, the drivetrain
and related parts may be damaged or electric-
ity generated by the operation of the motor
may cause a fire to occur depending on the
nature of the damage or malfunction.
5068-2. Steps to take in an emergency
ES300h_OM_OM33C75U_(U)
Electric power steering system warning light (warning buzzer)Indicates a malfunction in the EPS (Electric Power Steering) sys-
tem
→ Have the vehicle inspected by your Lexus dealer immediately.
(If equipped)
PCS (Pre-Collision System) warning light
●When the warning light flashes (and a buzzer sounds):
Indicates a malfunction in the PCS (Pre-Collision System)
→Have the vehicle inspected by your Lexus dealer immediately.
●When the warning light flashes (and a buzzer does not sound):
Indicates that the PCS (Pre-Collision System) is temporarily
unavailable, possibly due to either of the following:
• An area around the radar sensor or camera sensor being dirty
or covered with condensation, ice, stickers, etc.
→ Clear the dirt, condensation, ice, stickers, etc. ( →P. 2 0 0 )
• Radar sensor or camera sensor operational conditions (such as temperature etc.) being not met
→ Driving is possible in this case. The PCS (Pre-Collision Sys-
tem) will be enabled if the operational conditions (such as
temperature etc.) are met again.
●When the warning light is illuminated:
Either the VSC (Vehicle Stability Control) system or PCS (Pre-
Collision System) is disabled or both are disabled.
→ To enable the PCS (Pre-Collision System), enable both the
VSC system and PCS (Pre-Collision System). ( →P. 2 7 8 )
Slip indicator light
Indicates a malfunction in:
• The VSC system;
•The TRAC system; or
• The hill-start assist control system
→ Have the vehicle inspected by your Lexus dealer immediately.
The light will flash when the AB S, VSC or TRAC is operating.
Low fuel level warning light
Indicates that remaining fuel is approximately 2.6 gal. (9.7 L,
2.1 Imp.gal.) or less
→ Refuel the vehicle.
Seat belt reminder light (warning buzzer)*
Warns the driver and/or front passenger to fasten their seat belts
→ Fasten the seat belt.
If the front passenger’s seat is occupied, the front passenger’s
seat belt also needs to be fastened to make the warning light
(warning buzzer) turn off.
Master warning light
A buzzer sounds and the warning light comes on and flashes to
indicate that the master warning system has detected a malfunc-
tion.
→ P. 5 1 1
Warning lightWarning light/Details/Actions
5088-2. Steps to take in an emergency
ES300h_OM_OM33C75U_(U)
■Front passenger detection sensor, seat belt reminder and warning buzzer
●If luggage is placed on the front passenger seat, the front passenger detection sensor
may cause the warning light to flash and the warning buzzer to sound even if a passen-
ger is not sitting in the seat.
●If a cushion is placed on the seat, the sensor may not detect a passenger, and the warn-
ing light may not operate properly.
■Electric power steering system warning light (warning buzzer)
When the 12-volt battery charge becomes insufficient or the voltage temporarily drops,
the electric power steering system warnin g light may come on and the warning buzzer
may sound.
■If the malfunction indicator lamp comes on while driving
First check the following:
●Is the fuel tank empty?
If it is, fill the fuel tank immediately.
●Is the fuel tank cap loose?
If it is, tighten it securely.
The light will go off after several driving trips.
If the light does not go off even after several trips, contact your Lexus dealer as soon as
possible.
■When the tire pressure warning light comes on
Check the tire inflation pressure and adjust to the appropriate level. Pushing the tire
pressure warning reset switch will not turn off the tire pressure warning light.
■The tire pressure warning light may come on due to natural causes
The tire pressure warning light may come on due to natural causes such as natural air
leaks and tire inflation pressure changes caused by temperature. In this case, adjusting
the tire inflation pressure will turn off the warning light (after a few minutes).
■When a tire is replaced with a spare tire
The compact spare tire is not equipped with a tire pressure warning valve and transmit-
ter. If a tire goes flat, the tire pressure warning light will not turn off even though the flat
tire has been replaced with the spare tire.
■Conditions that the tire pressure warning system may not function properly
→ P. 4 6 9
■If the tire pressure warning light freque ntly comes on after blinking for 1 minute
If the tire pressure warning light frequently comes on after blinking for 1 minute when the
power switch is turned to ON mode, ha ve it checked by your Lexus dealer.
■Warning buzzer
In some cases, the buzzer may not be heard because of noisy place or an audio sound.
5098-2. Steps to take in an emergency
ES300h_OM_OM33C75U_(U)
8
When trouble arises
WA R N I N G
■If both the ABS and the brake system warning lights remain on
Stop your vehicle in a safe place immediately and contact your Lexus dealer. The vehi-
cle will become extremely unstable during br aking, and the ABS system may fail, which
could cause an accident resulting in death or serious injury.
■When the electric power steering system warning light comes on
The steering wheel may become extremely heavy.
If the steering wheel becomes heavier than usual when operating, hold firmly and oper-
ate using more force than usual.
■If the tire pressure warning light comes on
Be sure to observe the following precautions. Failure to do so could cause a loss of
vehicle control and result in death or serious injury.
●Stop your vehicle in a safe place as soon as possible. Adjust the tire inflation pressure
immediately.
●If the tire pressure warning light comes on even after tire inflation pressure adjust-
ment, it is probable that you have a flat tire. Check the tires. If a tire is flat, change it
with the spare tire and have the flat tire repaired by the nearest Lexus dealer.
●Avoid abrupt maneuvering and braking. If the vehicle tires deteriorate, you could lose
control of the steering wheel or the brakes.
■If a blowout or sudden air leakage should occur
The tire pressure warning system may not activate immediately.
5138-2. Steps to take in an emergency
ES300h_OM_OM33C75U_(U)
8
When trouble arises
■If “Maintenance Required Visit Your Dealer” is shown (U.S.A. only)
Indicates that all maintenance is required to correspond to the driven distance on the
maintenance schedule
*.
Comes on approximately 5000 miles (80 00 km) after the message has been reset.
(The indicator will not work properly unless the message has been reset.)
Perform the necessary maintenance. Please reset the message after the maintenance is
performed ( →P. 4 4 1 )
*: Refer to the separate “Scheduled Maintenance” or “Owner’s Manual Supplement” for
the maintenance interval applicable to your vehicle.
■If “Oil Maintenance Required Soon” is shown
Indicates that the engine oil is scheduled to be changed. (The indicator will not work
properly unless the oil maintenance data has been reset.)
Check the engine oil, and change if necessary. After changing the engine oil, the oil
change system should be reset. ( →P. 4 5 5 )
■If “Oil Maintenance Required Your Dealer” is shown
Indicates that the engine oil should be change d. (After the engine oil is changed and the
oil maintenance data has been reset.)
Check and change the engine oil, and oil filter by your Lexus dealer. After changing the
engine oil, the oil change system should be reset. ( →P. 4 5 5 )
■If “Power Turned Off to Save Battery” is shown
Power was turned off due to the automatic power off function.
Next time when starting the hybrid system, operate the hybrid system for approximately
5 minutes to recharge the 12-volt battery.
■If “Forward Camera System Unavailable” or “Forward Camera System Unavailable
Clean Windshield” is displayed. (if equipped)
The following systems may be suspended un til the problem shown in the message is
resolved.
●PCS (Pre-Collision System)
●LDA (Lane Departure Alert with steering control)
●Dynamic radar cruise control
●Automatic High Beam
■When a message that indicates the need for the shift lever operation is shown
To prevent the shift lever from being operated incorrectly or the vehicle from moving
unexpectedly, a message that requires shifting the shift lever may be shown on the multi-
information display. In that case, follow the instruction of the message and shift the shift
lever.
■If “Visit Your Dealer” is shown
The system or part shown on the multi-info rmation display is malfunctioning. Have the
vehicle inspected by your Lexus dealer immediately.
5248-2. Steps to take in an emergency
ES300h_OM_OM33C75U_(U)
WA R N I N G
■When using the compact spare tire
●Remember that the compact spare tire provided is specifically designed for use with
your vehicle. Do not use your compact spare tire on another vehicle.
●Do not use more than one compact spare tire simultaneously.
●Replace the compact spare tire with a standard tire as soon as possible.
●Avoid sudden acceleration, abrupt steering, sudden braking and shifting operations
that cause sudden engine braking.
■When the compact spare tire is attached
The vehicle speed may not be correctly detected, and the following systems may not
operate correctly:
■Speed limit when using the compact spare tire
Do not drive at speeds in excess of 50 mph (80 km/h) when a compact spare tire is
installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Failure to observe
this precaution may lead to an accident causing death or serious injury.
■After using the tools and jack
Before driving, make sure all the tools and jack are securely in place in their storage
location to reduce the possibility of personal injury during a collision or sudden brak-
ing.
NOTICE
■Driving with tire chains and the compact spare tire
Do not fit tire chains to the compact spare tire.
Tire chains may damage the vehicle body and adversely affect driving performance.
■When replacing the tires
When removing or fitting the wheels, tires or the tire pressure warning valve and trans-
mitter, contact your Lexus dealer as the tire pressure warning valve and transmitter
may be damaged if not handled correctly.
• ABS & Brake assist
•VSC
•TRAC
•Cruise control
• Dynamic radar cruise control (if equipped)
•PCS (if equipped) •EPS
• LDA (Lane Departure Alert with
steering control) (if equipped)
• Lexus parking assist monitor
• Intuitive parking assist (if equipped)
• Navigation system (if equipped)
525
ES300h_OM_OM33C75U_(U)8-2. Steps to take in an emergency
8
When trouble arises
If the hybrid system will not start
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly. (
→P. 5 2 8 )
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
●There may be a malfunction in the immobilizer system. ( →P. 76 )
●There may be a malfunction in the steering lock system.
●The hybrid system may be malfunctioning due to an electrical problem such
as electronic key battery depletion or a blown fuse. However, depending on
the type of malfunction, an interim measure is available to start the hybrid sys-
tem. ( →P. 5 2 6 )
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( →P. 5 2 9 )
●The 12-volt battery terminal connec tions may be loose or corroded.
( → P. 4 6 1 )
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( →P. 5 2 9 )
●One or both of the 12-volt battery terminals may be disconnected. ( →P. 4 6 1 )
Contact your Lexus dealer if the problem cannot be repaired, or if repair procedures
are unknown.
Reasons for the hybrid system not starting vary depending on the situation.
Check the following and perform the appropriate procedure:
The hybrid system will not start ev en though the correct starting proce-
dure is being followed. ( →P. 1 6 8 )
The interior lights and headlights are dim, or the horn does not sound or
sounds at a low volume.
The interior lights and headlights do not turn on, or the horn does not
sound.