Sales Consultant: ______________________________________________________________ Date: ____________________
Sales Manager: ________________________________________________________________ Date: ____________________
Customer: _____________________________________________________________________ Date: ____________________ Explain first service process and schedule first service appointment Tour Parts & Service departments, introduce staff & explain value of Kia Parts and Service Review recommended maintenance schedule and maintenance requirements to validate warranty Review business hours & Customer 360° Care Review the Kia 10-year/100,000-mile warranty program Ensure 100% satisfaction with sales and delivery process and no problems with the vehicle Confirm time and best contact number for initial dealer follow-up
OPTIMA PLUG-IN HYBRID CUSTOMER DELIVERY CHECKLIST
...continued
KEY FEATURE WALKTHROUGHDURING DELIVERY Tire Pressure Monitoring System ( TPMS) – page 5 Trip Modes / Trip Computer – page 7 Fuel Economy – page 8 ECO Mode (Active ECO) – page 10 Engine Start /Stop Button – page 19 Audio Controls – page 23 Digital Clock – page 30 Seat Warmers/ Ventilated Seats* – page 33
Smart Key – page 37 Panoramic Sunroof Operation* – page 39 Sunvisor – page 40 Back-up Warning System* – page 41 Rear-Camera Display* – page 41 Tire Mobility Kit – page 43 Passenger Airbag Off Indicator – page 44
*IF EQUIPPED
Aux/USB/iPod
® Port – page 30
Cruise Control – page 23 Demonstrate operation
UVO eServices Setup – page 28Walk customer through the registration/activation
process for UVO eServices.
UVO eServices with Premium -
Navigation* – page 29
For further operational information, refer to
the Car Multimedia System User’s Manual.
Bluetooth
® Wireless
Technology – page 24
Demonstrate operation, and pair
customer’s phone.
