Sales Consultant:
______________________________________________________________
Date:
____________________
Sales Manager:
________________________________________________________________
Date:
____________________
Customer:
_____________________________________________________________________
Date:
____________________
Explain first service process and schedule first service appointment Tour Parts & Service departments, introduce staff & explain value of Kia Parts and Service Review recommended maintenance schedule and maintenance requirements to validate warranty Review business hours & Customer 360° Care Review the Kia 10-year/100,000-mile warranty program Ensure 100% satisfaction with sales and delivery process and no problems with the vehicle Confirm time and best contact number for initial dealer follow-up
OPTIMA HYBRID
CUSTOMER DELIVERY CHECKLIST
...
continued
KEY FEATURE WALKTHROUGHDURING DELIVERY Tire Pressure Monitoring System ( TPMS) – page 5 Trip Modes / Trip Computer
– page 7
Fuel Economy – page 8 ECO Mode (Active ECO)
– page 10
Engine Start /Stop Button – page 17 Audio Controls – page 24 Digital Clock – page 29 Seat Warmers/ Ventilated Seats* – page 33
Smart Key – page 37 Panoramic Sunroof Operation* – page 39 Sunvisor – page 40 Back-up Warning System* – page 41 Rear-Camera Display* – page 41 Tire Mobility Kit – page 43 Passenger Airbag Off Indicator – page 44
*IF EQUIPPED
Aux/USB/iPod
® Port
– page 29
Cruise Control
– page 24
Demonstrate operation UVO eServices System*
– page 27
For further operational information, refer to
the UVO System User’s Manual.
UVO eServices Setup –
page 26
Walk customer through the registration/activation process for UVO eServices.
POWERPUSH
PASSENGER AIR BAGRADIOMEDIAPHONE SEEKVOL
PASSENGER
FILE
TUNEENTER
UVOSETUP
TRACK APPS
POWERPUSH
PASSENGER AIR BAGRADIOMEDIAPHONE SEEKVOL
PASSENGER
FILE
TUNEENTER
UVOSETUP
TRACK APPS
POWERPUSH
PASSENGER AIR BAGRADIOMEDIAPHONE SEEKVOL
PASSENGER
FILE
TUNEENTER
UVOSETUP
TRACK MAP
VOICE
UVO eServices with Premium
-
Navigation*
– page 28
For further operational information, refer to the Car Multimedia System User’s Manual. Bluetooth
® Wireless
Technology
– page 22
Demonstrate operation, and pair customer’s phone.
