Sales Consultant:
______________________________________________________________
Date:
____________________
Sales Manager:
________________________________________________________________
Date:
____________________
Customer:
_____________________________________________________________________
Date:
____________________
Explain first service process and schedule first service appointment Tour Parts & Service departments, introduce staff & explain value of Kia Parts and Service Review recommended maintenance schedule and maintenance requirements to validate warranty Review business hours & Customer 360° Care Review the Kia 10-year/100,000-mile warranty program Ensure 100% satisfaction with sales and delivery process and no problems with the vehicle Confirm time and best contact number for initial dealer follow-up
NIRO
CUSTOMER DELIVERY CHECKLIST
...
continued
KEY FEATURE WALKTHROUGHDURING DELIVERY Tire Pressure Monitoring System ( TPMS) – page 5 Trip Information / Trip Computer – page 7 Fuel Economy – page 8 Sport /ECO Modes – page 10 Engine Start /Stop Button – page 18 Audio Controls – page 24 Digital Clock – page 30 Seat Warmers/ Ventilated Seats* – page 34
Smart Key – page 37 Sunroof Operation* – page 39 Sunvisor – page 40 Parking Assist System* – page 41 Rear-Camera Display* – page 41 Tire Mobility Kit – page 43 Passenger Airbag Off Indicator – page 44
*IF EQUIPPED
Aux/USB/iPod
® Port & Power
Outlets
– page 30
Cruise Control
– page 24
Demonstrate operation UVO eServices System*
– page 28
For further operational information, refer to
the Car Multimedia System User’s Manual.
UVO eServices Setup –
page 27
Walk customer through the registration/activation process for UVO eServices.
UVO eServices with Premium
-
Navigation*
– page 29
For further operational information, refer to the Car Multimedia System User’s Manual.
AUX USB
12V 180W
12V 180W
Bluetooth
® Wireless
Technology
– page 22
Demonstrate operation, and pair customer’s phone.
