Page 354 of 516

6. Chock both the front and rear of the wheel diagonallyopposite of the jacking position. For
example, if changing the right front
tire, chock the left rear wheel.
NOTE: Passengers should not remain in the vehicle when
the vehicle is being jacked.
Jacking Instructions
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
•
Always park on a firm, level surface as far from the edge
of the roadway as possible before raising the vehicle.
• Turn on the Hazard Warning flasher.
• Chock the wheel diagonally opposite the wheel to be
raised.
• Apply the parking brake and place an automatic
transmission in PARK.
• Never start or run the engine with the vehicle on a
jack.
(Continued)
WARNING! (Continued)
•Do not let anyone sit in the vehicle when it is on a
jack.
• Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
• Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
• If working on or near a roadway, be extremely
careful of motor traffic.
• To assure that spare tires, flat or inflated, are securely
stowed, spares must be stowed with the valve stem
facing the ground.
352 IN CASE OF EMERGENCY
Page 364 of 516

Preparations For Jump Start
The battery in your vehicle is located in the front of the
engine compartment, behind the left headlight assembly.
NOTE:The positive battery post is covered with a protec-
tive cap. Lift up on the cap to gain access to the positive
battery post.
WARNING!
• Take care to avoid the radiator cooling fan whenever
the hood is raised. It can start anytime the ignition
switch is ON. You can be injured by moving fan
blades.
• Remove any metal jewelry such as rings, watch
bands and bracelets that could make an inadvertent
electrical contact. You could be seriously injured.
• Batteries contain sulfuric acid that can burn your
skin or eyes and generate hydrogen gas which is
flammable and explosive. Keep open flames or
sparks away from the battery.
Proceed as follows:
1. Set the Electric Park Brake, shift the automatic transmis- sion into PARK (manual transmission in NEUTRAL)
and place the ignition OFF.
2. Turn off the heater, radio, and all unnecessary electrical accessories.
3. If using another vehicle to jump start the battery, park the vehicle within the jumper cables reach, set the
parking brake and make sure the ignition is OFF.
Battery Posts
1 — Positive Battery Post
2 — Negative Battery Post 362 IN CASE OF EMERGENCY
Page 366 of 516

Disconnecting The Jumper Cables
1. Disconnect the negative(-)end of the jumper cable from
the engine ground of the vehicle with the discharged
battery.
2. Disconnect the opposite end of the negative (-)jumper
cable from the negative (-)post of the booster battery.
3. Disconnect the positive (+)end of the jumper cable from
the positive (+)post of the booster battery.
4. Disconnect the opposite end of the positive (+)jumper
cable from the positive (+)post of the vehicle with the
discharged battery.
If frequent jump starting is required to start your vehicle
you should have the battery and charging system in-
spected at your authorized dealer.
CAUTION!
Accessories plugged into the vehicle power outlets
draw power from the vehicle’s battery, even when not
in use (i.e., cellular devices, etc.). Eventually, if plugged
in long enough without engine operation, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
REFUELING IN EMERGENCY
The fuel filling procedure in case of emergency is described
in the “Emergency Refueling Procedure”. Refer to “Adding
Fuel” in “Starting And Operating” for further information.
IF YOUR ENGINE OVERHEATS
In any of the following situations, you can reduce the
potential for overheating your engine by taking the appro-
priate action.
• On the highways — slow down.
• In city traffic — while stopped, put transmission in
NEUTRAL, but do not increase engine idle speed.
CAUTION!
Driving with a hot cooling system could damage your
vehicle. If the temperature gauge reads “H,” pull over
and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back
into the normal range. If the pointer remains on the
“H” and you hear continuous chimes, turn the engine
off immediately and call for service.
364 IN CASE OF EMERGENCY
Page 368 of 516
4. Press and maintain firm pressure on the brake pedal.
5. Insert a small screwdriver or similar tool down into thegear selector override access hole (at the right front
corner of the gear selector assembly), and push and hold
the override release lever down. 6. Move the Gear Selector to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
8. Reinstall the gear selector bezel.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. For vehicles with automatic transmission, push
Removing Gear Selector Bezel
Gear Selector Override Location
1 — Gear Selector Override Access Hole
366 IN CASE OF EMERGENCY
Page 369 of 516

and hold the lock button on the gear selector. Then shift
back and forth between DRIVE and REVERSE (with auto-
matic transmission) or SECOND GEAR and REVERSE
(with manual transmission), while gently pressing the
accelerator.
Use the least amount of accelerator pedal pressure that will
maintain the rocking motion without spinning the wheels
or racing the engine.
For Vehicles With Automatic Transmission:
Shifts between DRIVE and REVERSE can only be achieved
at wheel speeds of 5 mph (8 km/h) or less. Whenever the
transmission remains in NEUTRAL for more than two
seconds, you must press the brake pedal to engage DRIVE
or REVERSE.
NOTE:Push the ESC Off switch (if necessary), to place
the Electronic Stability Control (ESC) system in Partial Off
mode, before rocking the vehicle. Refer to “Electronic
Brake Control” in “Safety” for further information. Once
the vehicle has been freed, push the ESC Offswitch again
to restore ESC Onmode.WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle’s wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck and do not let anyone near a spinning wheel, no
matter what the speed.
CAUTION!
•Racing the engine or spinning the wheels may lead
to transmission overheating and failure. Allow the
engine to idle with the transmission in NEUTRAL
for at least one minute after every five rocking-
motion cycles. This will minimize overheating and
reduce the risk of clutch or transmission failure
during prolonged efforts to free a stuck vehicle.
• When “rocking” a stuck vehicle by shifting between
DRIVE/ SECOND gear and REVERSE, do not spin
the wheels faster than 15 mph (24 km/h), or drive-
train damage may result.
(Continued)
7
IN CASE OF EMERGENCY 367
Page 370 of 516
CAUTION!(Continued)
•Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure. It
can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmis-
sion shifting occurring).
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
Towing Condition Wheels OFF The Ground FWD MODELS
FOUR WHEEL DRIVE
Flat Tow NONE NOT ALLOWED NOT ALLOWED
Wheel Lift Or Dolly Tow Rear
NOT ALLOWED NOT ALLOWED
Front OK NOT ALLOWED
Flatbed ALLBEST METHOD OK
368 IN CASE OF EMERGENCY
Page 371 of 516

Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
NOTE:
•Vehicles with a discharged battery or total electrical
failure when the Electric Park Brake (EPB) is engaged,
will need a wheel dolly or jack to raise the rear wheels
off the ground when moving the vehicle onto a flatbed.
• You must ensure that the Auto Park Brake feature is
disabled before towing this vehicle, to avoid inadvertent
Electric Park Brake engagement. The Auto Park Brake
feature is enabled or disabled via the customer program-
mable features in the Uconnect Settings.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the RUN mode.
If the key fob is unavailable, or the vehicle’s battery is
discharged, refer to “Gear Selector Override” in this section for instructions on shifting the transmission out of PARK so
that the vehicle can be moved.
CAUTION!
•
Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Front Wheel Drive (FWD)
The manufacturer recommends towing your vehicle with
all four wheels OFF the ground on a flatbed.
If flatbed equipment is not available, this vehicle must
towed with the front wheels OFF the ground (using a
towing dolly, or wheel lift equipment with the front wheels
raised).
NOTE: Ensure that the Electric Park Brake is released, and
remains released, while being towed.
7
IN CASE OF EMERGENCY 369
Page 372 of 516

CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Damage
from improper towing is not covered under the New
Vehicle Limited Warranty.
Four-Wheel Drive (4WD)
The manufacturer requires towing with all four wheels
OFF the ground. Acceptable methods are to tow the vehicle
on a flatbed, or with one end of the vehicle raised and the
opposite end on a towing dolly.
CAUTION!
•DO NOT tow this vehicle with ANY of its wheels on
the ground. Damage to the drivetrain will result.
•
Front or rear wheel lifts must not be used. Internal
damage to the transmission or power transfer unit will
occur if a front or rear wheel lift is used when towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or power
transfer unit damage. Damage from improper towing
is not covered under the New Vehicle Limited War-
ranty.
Emergency Tow Hooks — If Equipped
If your vehicle is equipped with tow hooks, there will be
one in the rear and two mounted on the front of the vehicle.
The rear hook will be located on the driver’s side of the
vehicle.
NOTE: For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of damage
to the vehicle.
Front Tow Hook Locations
370 IN CASE OF EMERGENCY