2017 JEEP GRAND CHEROKEE phone

Any communication to the manufacturer’s customer center
should include the following information:
•Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 247-9753
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Puerto Rico And U.S. Virgin Islands
Customer Service Chrysler International Services LLC
P.O. Box 191857
San Juan 00919-1857
Tel.: (787) 782-5757
Fax: (787) 782-3345
11
CUSTOMER ASSISTANCE 611

In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department immedi-
ately. Canadian customers who wish to report a safety defect
to the Canadian government should contact Transport
Canada, Motor Vehicle Defect Investigations and Recalls at
1-800-333-0510 or go to http://www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mastercard,
American Express, and Discover orders are accepted. If you
prefer mailing your payment, please call for an order form.
NOTE:A street address is required when ordering manu-
als (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
614 CUSTOMER ASSISTANCE

Adding Fluid....................... .474, 514
Fluid And Filter Changes ...................474
Fluid Change .......................... .474
Fluid Level Check .....................472, 473
Fluid Type ......................... .472, 514
Gear Ranges ........................... .277
Special Additives ........................ .473
Auto Unlock, Doors .........................39
Auto Up Power Windows .....................91
Auxiliary Electrical Outlet (Power Outlet) .........122
Auxiliary Power Outlet ..................... .122
Axle Lubrication .......................... .514
Battery .............................. .154, 448
Charging System Light ....................154
Keyless Key Fob Replacement ................22
Belts, Seat ............................... .257
Blind Spot Monitoring ...................... .195
Body Mechanism Lubrication ..................459
B-Pillar Location .......................... .479
Brake Assist System ........................ .182
Brake Control System, Electronic ................181
Brake Fluid .......................... .471, 514
Brake System ......................... .471, 505
Anti-Lock (ABS) ........................ .505Fluid Check
........................ .471, 514
Master Cylinder ........................ .471
Parking .............................. .271
Warning Light .......................... .151
Brake/Transmission Interlock ..................274
Break-In Recommendations, New Vehicle ..........270
Bulb Replacement ......................... .403
Bulbs, Light ............................. .259
Camera, Rear ............................ .364
Capacities, Fluid ...........................511
Caps, Filler Fuel ................................. .428
Oil

(Engine) ........................ .445, 451
Radiator (Coolant Pressure) .................469
Carbon Monoxide Warning ................256, 510
Cargo Area Cover ......................... .107
Cargo Area Features ....................... .105
Cargo Compartment ....................... .105
Light ................................ .106
Cargo Light ............................. .106
Cargo Tie-Downs .......................... .108
Car Washes .............................. .499
Cellular Phone ........................... .587
Certification Label ......................... .369
12
INDEX 617

INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.