
When operating your vehicle in 4WD LOW, the engine
speed is approximately three times that of the 4WD HI
position at a given road speed. Take care not to overspeed
the engine and do not exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles depends on
tires of equal size, type, and circumference on each wheel.
Any difference will adversely affect shifting and cause
damage to the transfer case.
Because four-wheel drive provides improved traction,
there is a tendency to exceed safe turning and stopping
speeds. Do not go faster than road conditions permit.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the NEU-
TRAL position without first fully engaging the park-
ing brake. The transfer case NEUTRAL position disen-
gages both the front and rear drive shafts from the
powertrain and will allow the vehicle to roll, even if
the transmission is in PARK. The parking brake
should always be applied when the driver is not in the
vehicle.
Shift Positions
For additional information on the appropriate use of each
4WD system mode position, see the information below:
4WD AUTO
This range is used on surfaces such as ice, snow, gravel,
sand, and dry hard pavement.
NOTE:Refer to “Selec-Terrain – If Equipped” further on in
this section for further information on the various positions
and their intended usages.
NEUTRAL
This range disengages the driveline from the powertrain. It
is to be used for flat towing behind another vehicle. Refer
to “Recreational Towing” in “Starting And Operating” for
further information.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the power transfer unit in the
NEUTRAL (N) position without first fully engaging
(Continued)
284 STARTING AND OPERATING 

WARNING!(Continued)
the parking brake. The NEUTRAL (N) position disen-
gages both the front and rear driveshafts from the
powertrain and will allow the vehicle to roll, even if
the transmission is in PARK. The parking brake
should always be applied when the driver is not in the
vehicle.
4WD LOW
This range is for low speed four-wheel drive. It provides an
additional gear reduction which allows for increased
torque to be delivered to both the front and rear wheels
while providing maximum pulling power for loose, slip-
pery road surfaces only. Do not exceed 25 mph (40 km/h).
NOTE:Refer to “Selec-Terrain – If Equipped” for further
information on the various positions and their intended
usages.
Shifting Procedures
4WDHITo4WDLOW
With the vehicle at speeds of 0 to 3 mph (0 to 5 km/h), the
ignition switch in the ON position or the engine running,
shift the transmission into “N”, and push the “4WD LOW”
button once on the transfer case switch. The “4WD LOW” indicator light in the instrument cluster will begin to flash
and remain on solid when the shift is complete.
NOTE:
4WD LOW To 4WD HI
With the vehicle at speeds of 0 to 3 mph (0 to 5 km/h), the
ignition switch in the ON position or the engine running,
shift the transmission into NEUTRAL, and push the “4WD
LOW” button once on the transfer case switch. The “4WD
LOW” indicator light in the instrument cluster will flash
and go out when the shift is complete.
Transfer Case Switch
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STARTING AND OPERATING 285 

NOTE:
•If shift conditions/interlocks are not met, or a transfer
case motor temperature protection condition exists, a
“For 4x4 High Slow Below 3 mph (5 km/h) Put Trans in
N push 4 Low” message will flash from the instrument
cluster display. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for further
information.
• Shifting into or out of 4WD LOW is possible with the
vehicle completely stopped; however, difficulty may
occur due to the mating clutch teeth not being properly
aligned. Several attempts may be required for clutch
teeth alignment and shift completion to occur. The
preferred method is with the vehicle rolling 0 to 3 mph
(0 to 5 km/h). If the vehicle is moving faster than 3 mph
(5 km/h), the transfer case will not allow the shift.
Shifting Into NEUTRAL (N)
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the NEU-
TRAL (N) position without first fully engaging the
(Continued)
WARNING! (Continued)
parking brake. The NEUTRAL (N) position disengages
both the front and rear drive shafts from the pow-
ertrain and will allow the vehicle to roll, even if the
transmission is in PARK. The parking brake should
always be applied when the driver is not in the vehicle.
1. Bring the vehicle to a complete stop, with the engine running.
2. Press and hold the brake pedal.
3. Shift the transmission into NEUTRAL.
4. If vehicle is equipped with Quadra-Lift air suspension, ensure the vehicle is set to Normal Ride Height.
5. Using a ballpoint pen or similar object, push and hold the recessed transfer case NEUTRAL (N) button (located
by the selector switch) for four seconds. The light
behind the NEUTRAL (N) symbol will blink, indicating
shift in progress. The light will stop blinking (stay on
solid) when the shift to NEUTRAL (N) is complete. A
“NEUTRAL” message will appear in the instrument
cluster display. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for further
information.
286 STARTING AND OPERATING 

6. After the shift is completed and the NEUTRAL (N) lightstays on, release the NEUTRAL (N) button.
7. Shift the transmission into REVERSE.
8. Release the brake pedal for five seconds and ensure that there is no vehicle movement.
NOTE: If shift conditions/interlocks are not met, a “To
Tow Vehicle Safely, Read Neutral Shift Procedure in Own-
er ’s Manual” message will flash from the instrument
cluster display. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for further
information.
Shifting Out Of NEUTRAL (N)
Use the following procedure to prepare your vehicle for
normal usage.
1. Bring the vehicle to a complete stop.
2. Firmly apply the parking brake.
3. Start the engine.
4. Press and hold the brake pedal.
5. Shift the transmission into NEUTRAL.
6. Using a ballpoint pen or similar object, push and hold the recessed transfer case NEUTRAL (N) button (located
by the selector switch) for one second.
NEUTRAL (N) Switch
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STARTING AND OPERATING 287 

remains between 52 mph (83 km/h) and 56 mph
(90 km/h) for greater than 20 seconds or if the vehicle
speed exceeds 56 mph (90 km/h). The vehicle will return
to NRH from Aero Mode if the vehicle speed remains
between 20 mph (32 km/h) and 25 mph (40 km/h) for
greater than 20 seconds or if the vehicle speed falls
below 20 mph (32 km/h). The vehicle will enter Aero
Mode, regardless of vehicle speed if the vehicle is in
“SPORT” mode.
• Entry/Exit Mode (Lowers the vehicle approximately 1.6
inces (40 mm) – This position lowers the vehicle for
easier passenger entry and exit as well as lowering the
rear of the vehicle for easier loading and unloading of
cargo. To enter Entry/Exit Mode, push the “DOWN”
button once from (NRH) while the vehicle speed is
below 25 mph (40 km/h). Once the vehicle speed goes
below 15 mph (24 km/h) the vehicle height will begin to
lower. If the vehicle speed remains between 15 mph
(24 km/h) and 25 mph (40 km/h) for greater than 60
seconds, or the vehicle speed exceeds 25 mph (40 km/h)
the Entry/Exit Mode change will be cancelled. To exit
Entry/Exit Mode, press the “Up” button once while in
Entry/Exit Mode or drive the vehicle over 15 mph
(24 km/h). NOTE:
Automatic lowering of the vehicle into Entry/Exit
Mode can be enabled through the Uconnect Touch-Screen
Radio. If this feature is enabled, the vehicle will only lower
if the gear selector is in PARK, the terrain switch is in
AUTO, the transfer-case is in AUTO” and the vehicle
level should be either in Normal or Aero Mode. The Vehicle
will not automatically lower if the air suspension level is in
Off Rd 2 or Off Rd 1. If the vehicle is equipped with
Intrusion Theft Module (ITM), the lowering will be sup-
pressed when the ignition is switched OFF and the door is
open to prevent setting the alarm off.
The Selec-Terrain switch will automatically change the
vehicle to the proper height based on the position of the
Selec-Terrain switch. The height can be changed from the
default Selec-Terrain setting by normal use of the air
suspension buttons. Refer to “Selec-Terrain” in “Starting
And Operating” for further information.
The system requires that the engine be running for all
changes. When lowering the vehicle all of the doors,
including the liftgate, must be closed. If a door is opened at
any time while the vehicle is lowering the change will not
be completed until the open door(s) is closed.
290 STARTING AND OPERATING 

The Quadra-Lift air suspension system uses a lifting and
lowering pattern which keeps the headlights from incor-
rectly shining into oncoming traffic. When raising the
vehicle, the rear of the vehicle will move up first and then
the front. When lowering the vehicle, the front will move
down first and then the rear.
After the engine is turned off, it may be noticed that the air
suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure a
proper appearance.
To assist with changing a spare tire, the Quadra-Lift air
suspension system has a feature which allows the auto-
matic leveling to be disabled. Refer to “Uconnect Settings”
in “Multimedia” for further information.
NOTE:If equipped with a touch screen radio all enabling/
disabling of air suspension features must be done through
the radio. Refer to “Uconnect Settings” in “Multimedia” for
further information.
WARNING!
The air suspension system uses a high pressure vol-
ume of air to operate the system. To avoid personal
(Continued)
WARNING! (Continued)
injury or damage to the system, see your authorized
dealer for service.
Air Suspension Modes
The Air Suspension system has multiple modes to protect
the system in unique situations:
Tire/Jack Mode
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling to
be disabled. Refer to “Uconnect Settings” in “Multimedia”
for further information.
NOTE:This mode is intended to be enabled with engine
running.
Transport Mode
To assist with flat bed towing, the air suspension system
has a feature which will put the vehicle into Entry/Exit
height and disable the automatic load leveling system.
Refer to “Uconnect Settings” in “Multimedia” for further
information.
NOTE: This mode is intended to be enabled with engine
running.
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STARTING AND OPERATING 291 

Wheel Alignment Mode
Before performing a wheel alignment this mode must be
enabled. Refer to “Uconnect Settings” in “Multimedia” for
further information.
NOTE:This mode is intended to be enabled with engine
running.
If equipped with a touch screen radio all enabling/
disabling of air suspension features must be done through
the radio. Refer to “Uconnect Settings” in “Multimedia” for
further information.
Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster. Refer to “Instrument
Cluster Display” in “Getting To Know Your Instrument
Panel” for further information.
Operation
The indicator lamps 3 through 6 will illuminate to show the
current position of the vehicle. Flashing indicator lamps
will show a position which the system is working to
achieve. When raising, if multiple indicator lamps are
flashing on the “Up” button, the highest flashing indicator
lamp is the position the system is working to achieve. When lowering, if multiple indicators are flashing on the
Up
button the lowest solid indicator lamp is the position
the system is working to achieve.
Pushing the “UP” button once will move the suspension
one position higher from the current position, assuming all
conditions are met (i.e. engine running, speed below
threshold, etc). The “UP” button can be pushed multiple
times, each push will raise the requested level by one
position up to a maximum position of OR2 or the highest
position allowed based on current conditions (i.e. vehicle
speed, etc).
Pushing the “DOWN” button once will move the suspen-
sion one position lower from the current level, assuming all
conditions are met (i.e. engine running, doors closed, speed
below threshold, etc). The “DOWN” button can be pressed
multiple times. Each push will lower the requested level by
one position down to a minimum of Park Mode or the
lowest position allowed based on current conditions (i.e.
vehicle speed, etc.)
Automatic height changes will occur based on vehicle
speed and the current vehicle height. The indicator lamps
and instrument cluster display messages will operate the
same for automatic changes and user requested changes.
292 STARTING AND OPERATING 

•Off-Road 2 (OR2) – Indicator lamps 4, 5, and 6 will be
illuminated when the vehicle is in OR2.
• Off-Road 1 (OR1) – Indicator lamps 4 and 5 will be
illuminated when the vehicle is in OR1.
• Normal Ride Height (NRH) – Indicator lamp 4 will be
illuminated when the vehicle is in this position.
• Entry/Exit Mode – Indicator lamp 3 will be illuminated
when the vehicle is in Entry/Exit Mode. If Entry/Exit
Mode is requested while vehicle speed is between 15
mph (24 km/h) and 25 mph (40 km/h), indicator lamp 4
will remain on solid and indicator lamp 3 will flash as
the system waits for the vehicle to reduce speed. If
vehicle speed is reduced to, and kept below, 15 mph
(24 km/h) indicator lamp 4 will turn off and indicator
lamp 3 will flash until Entry/Exit Mode is achieved at
which point indicator lamp 3 will go solid. If during the
height change to Entry/Exit Mode, the vehicle speed
exceeds 15 mph (24 km/h), the height change will be
paused until the vehicle speed either goes below 15 mph
(24 km/h) and the height change continues to Entry/
Exit Mode, or exceeds 25 mph (40 km/h) and the vehicle
height will return to NRH. Entry/Exit Mode may be
selected while the vehicle is not moving provided that
the engine is still running and all doors remain closed. •
Transport Mode - No indicator lamps will be illumi-
nated. Customer driving will disable Transport Mode.
• Tire/Jack Mode - indicator lamps 3 and 6 will be
illuminated. Customer driving will disable Tire/Jack
Mode.
• Wheel Alignment Mode - indicator lamps 3 and 4 will be
illuminated. Customer driving will disable Wheel Align-
ment Mode.
SELEC-TERRAIN — IF EQUIPPED
Selec-Terrain Mode Selection
Selec-Terrain combines the capabilities of the vehicle con-
trol systems, along with driver input, to provide the best
performance for all terrains.
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