Vehicle Information Command
1st Command2nd Command Action
Vehicle Info. Temperature <60–90 (°F)>/ <18–32 (°C)> Change the set temperature.
Climate Control ON/OFF Turns on/off the Climate Control system.
Fuel Economy Displays fuel economy information.
*: Models with navigation system only.
NOTE:
The Fuel Prices, Weather Forecast, Current Weather, Sports Scores and Traffic Information will not operate without a subscription to
SiriusXM Radio
4-148Monitor, climate, audio, phone and voice recognition systems
SYSTEM UNIT
Display screen
SymptomPossible cause Possible solution
The screen is too dark. The cabin temperature is too low. Wait until the cabin temperature becomes moderate.
Screen brightness is set to the maximum darkness. Adjust the brightness setting of the screen. For additional information, refer to “Screen settings” in this section.
The screen is too bright. Screen brightness is set to the maximum brightness. Adjust the brightness setting of the screen. For additional
information, refer to “Screen settings” in this section.
A small black spot or a small bright spot appears on the
screen. This is a phenomenon typical to display screens.
This is not a malfunction.
A dot or stripe pattern appears on the screen. Electromagnetic waves that are generated from neon
billboards, high voltage electric power cables, ham radios
or other radio devices equipped on other vehicles may ad-
versely affect this screen. This is not a malfunction.
Image lag appears on the screen. This is a phenomenon typical to display screens. This is not a malfunction.
Image motion displayed on the screen is slow. The cabin temperature is below 32°F (0°C) . Wait until the in-cabin temperature rises to above 32°F
(0°C) .
When looking at the screen from an angle, the screen
lightens or darkens. This is a phenomenon typical to display screens.
Adjust the brightness setting of the screen. For additional
information, refer to “Screen settings” in this section.
The screen turns blue or an error message is displayed on
the display. The SD card is not inserted into the slot correctly.
If the SD card containing map data is accidentally removed,
after re-inserting the SD card containing map data into the
slot, place the ignition switch in the OFF position and then
back in the ON position again.
A system malfunction has occurred. It is recommended that you contact an INFINITI retailer for
inspection.
4-150Monitor, climate, audio, phone and voice recognition systems
Compact Disc (CD) player
SymptomPossible cause Possible solution
Music cannot be played back. The disc is inserted upside down. Insert a CD with the label side facing up.
Moisture has accumulated inside the unit. Wait until the moisture evaporates (approximately 1 hour) .
The cabin temperature is too high. Wait until the cabin temperature becomes moderate.
The disc is scratched or dirty. Wipe off any dirt from the disc.
Scratched discs cannot be recovered. Replace the disc.
Depending on the condition in which they are stored, discs
may become unreadable due to deterioration (for example,
keeping the discs in the passenger compartment, etc.) . Replace the disc with a deterioration-free disc. Do not use a
deteriorated disc. The label surface of a disc may crack or
chip, and the layer of the label surface may eventually peel
off.
Compressed audio files cannot be played back. If both music CD files (CD-DA data) and compressed au-
dio files (MP3 data, etc.) are mixed on one disc, the com-
pressed audio files cannot be played back. Prepare a disc that contains compressed audio files only.
The files are not named using characters that are compliant
with the specifications. Use the character codes and the number of characters that
are compliant with the specifications for the folder names
and file names. In addition, always use “.MP3”, “.WMA”,
“.mp3” or “.wma” file extensions.
It takes a long time before the music starts playing. The disc contains a large amount of data. Some time may be required to check the files. It is recom-
mended that unnecessary folders or any files other than
compressed audio files should not be recorded on a disc.
The sound quality is poor. The disc is dirty. Wipe off any dirt from the disc.
No sounds are played although the CD play time is
displayed. The system is playing the first track of a mix mode disc.
(Mix mode is a format in which data except music is re-
corded on the first track and music data is recorded on one
other than the first track in a session.) Play music data in other tracks.
Music cuts off or skips. The combination of writing software and hardware might
not match; or the writing speed, writing depth, writing
width, etc. might not match the specifications. Create a disc using different writing speed settings, etc.
4-152Monitor, climate, audio, phone and voice recognition systems
SymptomPossible cause Possible solution
The system skips the selected track and moves to the next
track. A non-MP3/WMA file has been given an extension of
“.MP3”, “.WMA”, “.mp3” or “.wma”. Prepare MP3/WMA files.
Some of the file cannot be played due to copyright
protection. Prepare playable files.
The tracks do not play back in the desired order. The folder locations on the disc are changed by the writing
software while the files are written on the disc. Check the settings of the writing software and create a new
disc.
iPod® player
Symptom
Possible cause Possible solution
The system does not recognize an iPod®. The connector cable is not correctly connected or the
iPod® does not correctly operate. Connect the connector cable again. If the system does not
recognize the iPod® after performing the procedure above,
reset the iPod®.
The iPod® that is connected is not compatible with the
system. Check the iPod® model and firmware versions available for
the system.
The USB extension cable is not correctly connected. Do not use a USB extension cable.
The cable is rapidly connected to or disconnected from the
USB connector. Slowly connect or disconnect the USB cable.
An iPod® cannot be operated. The iPod® is connected to the in-vehicle audio system
while headsets, etc. are connected to the iPod®. Remove all equipment from the iPod® after disconnecting
the iPod® from the system, and then connect it to the sys-
tem again.
The iPod® is not operating normally. Disconnect and re-connect the iPod® to the in-vehicle
audio system.
The system plays back an album/track that includes par-
ticular album art. Disconnect the iPod® from the in-vehicle audio system
and then reset the iPod®. Disable the album art and then
re-connect the iPod® to the system.
Monitor, climate, audio, phone and voice recognition systems4-153
Bluetooth® streaming audio
SymptomPossible cause Possible solution
Registration cannot be performed. The Bluetooth® audio device is not compatible with the
in-vehicle audio system. Check the owner’s manual for the Bluetooth® audio device.
The PIN code is incorrect. Check the PIN code for the Bluetooth® audio device that is
to be registered.
Check that the PIN code for the Bluetooth® audio device is
consistent with that for the in-vehicle audio system.
Another Bluetooth® device is used in the vehicle. Turn off the other Bluetooth® device and wait until registra-
tion is completed.
Music cannot be played. The Bluetooth® audio device is not compatible with the
in-vehicle audio system. Check the owner’s manual for the Bluetooth® audio device.
The system is not in the Bluetooth® audio mode. Press the “AUDIO” button to select the Bluetooth® audio
mode.
The Bluetooth® adapter is turned off. Turn on the Bluetooth® adapter when it is used for a
Bluetooth® audio device.
Music stops playing. The Bluetooth® audio device is not compatible with the
in-vehicle audio system. Visit www.infinitiusa.com/bluetooth/ to search for a recom-
mended Bluetooth® audio device.
A cellular phone is connected. This is not a malfunction.
The sound may cut off when a Bluetooth® audio device is
operated. Press the “AUDIO” button to select the Bluetooth® audio
mode, and then operate the device on the vehicle’s display
screen.
Audio operation cannot be performed. A Bluetooth® audio device that does not support audio
operations is in use. This is not a malfunction.
Refer to the owner’s manual for the Bluetooth® audio
device.
An error occurs when connecting to a Bluetooth® audio
profile. Turn the power source of the Bluetooth® audio player off
and on, and then resume connection with the system.
Monitor, climate, audio, phone and voice recognition systems4-155
BLUETOOTH® HANDS-FREE
PHONE SYSTEM
SymptomPossible cause Possible solution
A cellular phone cannot be registered. The cellular phone is not compatible with the in-vehicle
hands-free phone system. Use a cellular phone compatible with the system. It is rec-
ommended that you visit the website www.infinitiusa.com/
bluetooth/ for model compatibility.
Registration of the cellular phone has been performed
incorrectly. Check the registration procedure, and then register the cel-
lular phone again.
A cellular phone cannot be connected or becomes discon-
nected after registration is complete. The Bluetooth® setting of the in-vehicle hands-free phone
system is turned off. Turn on the Bluetooth® setting of the system.
The Bluetooth® setting of the cellular phone is turned off. Turn on the Bluetooth® setting of the cellular phone.
The remaining battery level of the cellular phone is low. Charge the battery of the cellular phone.
The wireless Bluetooth® connection may be disrupted de-
pending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hands-free phone
system. Do not place the cellular phone close to the seats
or your body.
Registration of the cellular phone is not complete. Perform registration of the cellular phone.
A call to a particular number fails. If the system tries to make a call several times to the same
phone number (for example: the party does not respond to
the call, the party is out of the network service area, or the
call is abandoned before the party responds) , the system
may reject a request to make a call to the phone number. Turn the cellular phone off and then on again to reset the
connection.
The system does not recognize the connection of a cellular
phone and cannot receive or make a call. The cellular phone is not compatible with the in-vehicle
hands-free phone system. Use a cellular phone compatible with the system. It is rec-
ommended that you visit the website www.infinitiusa.com/
bluetooth/ for model compatibility.
The cellular phone is not connected. Check the registration procedure, and then register the cel-
lular phone again.
The phone operation is limited by the functions (such as
dial lock, etc.) of the registered cellular phone. Remove any settings that are limiting use of the cellular
phone, and then perform registration again.
4-156Monitor, climate, audio, phone and voice recognition systems
SymptomPossible cause Possible solution
Registered voice tag is cut short. Speaking of the voice tag did not fit within the 5 second
recording period after the beep. Speak the voice tag within 5 seconds after the beep.
The other party cannot hear your voice. The other party can
hear your voice, but it cracks or cuts out. The cellular phone is not connected.
Check the registration procedure, and then register the cel-
lular phone again.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The ambient noise level is excessive. (For example: heavy
rain, construction sites, inside a tunnel, oncoming vehicles,
etc.) Close the windows to shut out ambient noise.
The noise generated by driving the vehicle is too loud. Reduce the vehicle speed, and then speak a command.
The incoming or outgoing voice level is too loud. Adjust the incoming or outgoing voice level properly.
The voice is cut out or noise is heard during a call. The wireless Bluetooth® connection may be disrupted de- pending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hands-free phone
system. Do not place a cellular phone close to the seats or
your body.
When a cellular phone is operated to make a call, the
hands-free function is no longer available. Some models of a cellular phone do not switch to the
hands-free mode when they are operated to make a call. This is not a malfunction. Make a call again using the hands-
free function.
The other party’s voice cannot be heard. There is no
ringtone. The volume level is set to the minimum.
Adjust the volume level.
A cellular phone is not connected. Check the registration procedure, and then register the cel-
lular phone again.
Each volume level (ringtone, incoming voice or outgoing
voice) is different. Each volume level is not adjusted properly.
Adjust each volume level properly.
The antenna display is different between the Infiniti
InTouch
TMscreen and the screen on a cellular phone. Mak-
ing or receiving a call is unavailable even though the an-
tenna display indicates that it is possible to do so. The antenna display varies depending on the model of cel-
lular phone.
This does not indicate a malfunction. The antenna display
and remaining battery level shown on the navigation screen
may be different from those shown on the cellular phone
screen. Use them as a reference.
A voice cannot be heard clearly when using a cellular
phone behind tall buildings. Some structures such as tall buildings, etc. may cause ir-
regular reflection of radio waves or completely shut out ra-
dio waves that are used for cellular phones. This is not a malfunction.
Noise is heard when using a cellular phone under/near ar-
eas of elevated railroads, high voltage electric power
cables, traffic signals, or neon billboards, etc. Electromagnetic waves that are generated from radio de-
vices may adversely affect the cellular phone.
This is not a malfunction.
Monitor, climate, audio, phone and voice recognition systems4-157
5 Starting and driving
Precautions when starting and driving................5-4
Exhaust gas (carbon monoxide) ..................5-4
Three-way catalyst ..............................5-4
Tire Pressure Monitoring System (TPMS) ..........5-5
On-pavement and off-road driving
precautions ....................................5-8
Avoiding collision and rollover . . ..................5-9
Off-road recovery ...............................5-9
Rapid air pressure loss ..........................5-9
Drinking alcohol/drugs and driving ...............5-10
Driving safety precautions ......................5-10
Intelligent All-Wheel Drive (AWD) driving
safety precautions (if so equipped) ..............5-12
Push-Button Ignition Switch .......................5-13
Operating range ............................... 5-14
Push-button ignition switch positions . . . .........5-14
Emergency engine shut off .....................5-15
INFINITI Intelligent Key battery discharge .........5-15
INFINITI Vehicle Immobilizer System .............5-16
Before starting the engine ......................... 5-16
Starting the engine ............................... 5-16
Remote start (if so equipped) ...................5-17
Driving the vehicle ................................ 5-17Continuously Variable Transmission (CVT)
........5-17
Parking brake .................................... 5-22
INFINITI Drive Mode Selector ......................5-23
Standard mode ................................ 5-23
Sport mode ................................... 5-23
Snow mode ................................... 5-23
ECO mode ................................... 5-23
Lane Departure Warning (LDW) (if so equipped) .....5-26
LDW system operation ......................... 5-27
How to enable/disable the LDW system .........5-28
LDW system limitations ........................ 5-29
System temporarily unavailable ..................5-30
System maintenance ........................... 5-30
Lane Departure Prevention (LDP) (if so equipped) ....5-31
LDP system operation .......................... 5-32
How
to enable/disable the LDP system ..........5-33
LDP system limitations ......................... 5-34
System temporarily unavailable ..................5-35
System maintenance ........................... 5-36
Blind Spot Warning (BSW) (if so equipped) .........5-37
BSW system operation ........................ 5-39
How to enable/disable the BSW system .........5-40
BSW system limitations ........................ 5-40