
App Garage screen
Push the APPS button and touch the “App Ga-
rage” key.
Available settings● “Vehicle Apps Manager” key (if so equipped)
Installs, uninstalls and updates Vehicle
Apps.
● “App Garage Settings” key
View Apps information, manage Apps, cus-
tomize shortcuts on the menu screen and
set notifications. ●
Available application list
Displays the downloaded Vehicle Apps and
selected Mobile Apps (if so equipped) .
When a listed application is selected, the
application will start.
App Garage Settings screen
You can use various application settings. 1. Press the APPS button and touch the “App Garage” key.
2. Touch the “App Garage Settings” key.
Menu Item Action
“All Apps” key Shows all applications. Select an application from the list to modify additional application-specific
settings.
“Running Apps” key Applications listDisplays all running applications. To display application information or stop an application, select
the desired application from the list.
“Stop All” key Stops all running applications.
“Menu Icon Location Setting” key Applications list Shows or hides the application icon on the menu screen.
“Delete All” key Deletes all application icons on the menu screen.
“Auto Start Setting” key Enables this setting to automatically launch the application upon vehicle ignition.
“System Information” key Displays system information.
“Install Apps via USB” key Installs an application via USB from the INFINITI portal site.
“Automatic Connection” key (if so equipped) Sets the connecting interval. Vehicle Apps Manager (if so equipped) connects to the server at
regular intervals in order to obtain up-to-date information (such as checking for application
updates) .
5GD0012X
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Notes on operating audio by Voice Recog-
nition● An audio device connected via Blutooth ®
cannot be operated with the Voice Recogni-
tion system. Source change is only available
for Bluetooth®streaming audio.
● Song title and Artist name information will be
overwritten when another iPod®/iPhone®
is connected after song titles and artists
names in the previously connected
iPod®/iPhone® have been installed. ●
If two USB devices are connected at the
same time, voice operation will only be avail-
able for use with one registered and se-
lected device. When selecting “YES” in the
pop-up screen that displays after a new
USB audio device is connected, the USB
audio device is registered in the Voice Rec-
ognition system and is selected automati-
cally. One iPod® and one USB device can
be registered in the system. If a USB audio
device is newly registered, old data is over-
written. It may take a few moments to regis-
ter an audio device. If you want to enable
voice operation for music stored on a previ-
ously registered audio device, select the de-
vice you want to use in advance. For addi-
tional information, refer to the Voice
Recognition settings in this section. Even when a device has been previously
registered, simply connecting the device will
not result in it being selected automatically.
●
The Voice Recognition system may not
function when the song information is too
long (artist names, album titles, song
titles, and playlists, etc.)
● The SXM function will not operate without
a subscription to SiriusXM Satellite Ra-
dio.
Information command
1st command 2nd command Action
Information Voice Menu Connects to the INFINITI InTouchTMServices Response Specialists. For additional
information, refer to the Navigation System Owner’s Manual for details.
Fuel Prices Displays the fuel prices.
Weather Forecast Displays the weather forecast.
Current Weather Displays the nearby weather (current weather) .
Sports Scores Displays the sports scores.
Traffic Information* Turns the traffic information system on or off.
Route Information* Displays the route information.
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VOICE RECOGNITION SETTINGS
Voice recognition functions can be set.1. Press the SETTING button.
2. Touch the “Voice Recognition” key.
3. Touch the item you want to set.
Available settings ● “Minimize Voice Feedback” key:
Set the Minimize Voice Feedback function “ON”
key (short feedback) . ● “Audio Device Setting” key
Select an audio device to be operated via voice
recognition system from the list of devices regis-
tered to the in-vehicle audio system. The device
with an indicator light illuminated can be oper-
ated with voice recognition system.
CUSTOMER ASSISTANCE
For assistance or inquiries about Infiniti
InTouchTM, or to order updated map data for the
navigation system (if so equipped) , it is recom-
mended that you contact an INFINITI retailer.
TROUBLESHOOTING GUIDE
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SYSTEM UNIT
Display screen
SymptomPossible cause Possible solution
The screen is too dark. The cabin temperature is too low. Wait until the cabin temperature becomes moderate.
Screen brightness is set to the maximum darkness. Adjust the brightness setting of the screen. For additional information, refer to “Screen settings” in this section.
The screen is too bright. Screen brightness is set to the maximum brightness. Adjust the brightness setting of the screen. For additional
information, refer to “Screen settings” in this section.
A small black spot or a small bright spot appears on the
screen. This is a phenomenon typical to display screens.
This is not a malfunction.
A dot or stripe pattern appears on the screen. Electromagnetic waves that are generated from neon
billboards, high voltage electric power cables, ham radios
or other radio devices equipped on other vehicles may ad-
versely affect this screen. This is not a malfunction.
Image lag appears on the screen. This is a phenomenon typical to display screens. This is not a malfunction.
Image motion displayed on the screen is slow. The cabin temperature is below 32°F (0°C) . Wait until the in-cabin temperature rises to above 32°F
(0°C) .
When looking at the screen from an angle, the screen
lightens or darkens. This is a phenomenon typical to display screens.
Adjust the brightness setting of the screen. For additional
information, refer to “Screen settings” in this section.
The screen turns blue or an error message is displayed on
the display. The SD card is not inserted into the slot correctly.
If the SD card containing map data is accidentally removed,
after re-inserting the SD card containing map data into the
slot, place the ignition switch in the OFF position and then
back in the ON position again.
A system malfunction has occurred. It is recommended that you contact an INFINITI retailer for
inspection.
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Compact Disc (CD) player
SymptomPossible cause Possible solution
Music cannot be played back. The disc is inserted upside down. Insert a CD with the label side facing up.
Moisture has accumulated inside the unit. Wait until the moisture evaporates (approximately 1 hour) .
The cabin temperature is too high. Wait until the cabin temperature becomes moderate.
The disc is scratched or dirty. Wipe off any dirt from the disc.
Scratched discs cannot be recovered. Replace the disc.
Depending on the condition in which they are stored, discs
may become unreadable due to deterioration (for example,
keeping the discs in the passenger compartment, etc.) . Replace the disc with a deterioration-free disc. Do not use a
deteriorated disc. The label surface of a disc may crack or
chip, and the layer of the label surface may eventually peel
off.
Compressed audio files cannot be played back. If both music CD files (CD-DA data) and compressed au-
dio files (MP3 data, etc.) are mixed on one disc, the com-
pressed audio files cannot be played back. Prepare a disc that contains compressed audio files only.
The files are not named using characters that are compliant
with the specifications. Use the character codes and the number of characters that
are compliant with the specifications for the folder names
and file names. In addition, always use “.MP3”, “.WMA”,
“.mp3” or “.wma” file extensions.
It takes a long time before the music starts playing. The disc contains a large amount of data. Some time may be required to check the files. It is recom-
mended that unnecessary folders or any files other than
compressed audio files should not be recorded on a disc.
The sound quality is poor. The disc is dirty. Wipe off any dirt from the disc.
No sounds are played although the CD play time is
displayed. The system is playing the first track of a mix mode disc.
(Mix mode is a format in which data except music is re-
corded on the first track and music data is recorded on one
other than the first track in a session.) Play music data in other tracks.
Music cuts off or skips. The combination of writing software and hardware might
not match; or the writing speed, writing depth, writing
width, etc. might not match the specifications. Create a disc using different writing speed settings, etc.
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SymptomPossible cause Possible solution
The system skips the selected track and moves to the next
track. A non-MP3/WMA file has been given an extension of
“.MP3”, “.WMA”, “.mp3” or “.wma”. Prepare MP3/WMA files.
Some of the file cannot be played due to copyright
protection. Prepare playable files.
The tracks do not play back in the desired order. The folder locations on the disc are changed by the writing
software while the files are written on the disc. Check the settings of the writing software and create a new
disc.
iPod® player
Symptom
Possible cause Possible solution
The system does not recognize an iPod®. The connector cable is not correctly connected or the
iPod® does not correctly operate. Connect the connector cable again. If the system does not
recognize the iPod® after performing the procedure above,
reset the iPod®.
The iPod® that is connected is not compatible with the
system. Check the iPod® model and firmware versions available for
the system.
The USB extension cable is not correctly connected. Do not use a USB extension cable.
The cable is rapidly connected to or disconnected from the
USB connector. Slowly connect or disconnect the USB cable.
An iPod® cannot be operated. The iPod® is connected to the in-vehicle audio system
while headsets, etc. are connected to the iPod®. Remove all equipment from the iPod® after disconnecting
the iPod® from the system, and then connect it to the sys-
tem again.
The iPod® is not operating normally. Disconnect and re-connect the iPod® to the in-vehicle
audio system.
The system plays back an album/track that includes par-
ticular album art. Disconnect the iPod® from the in-vehicle audio system
and then reset the iPod®. Disable the album art and then
re-connect the iPod® to the system.
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BLUETOOTH® HANDS-FREE
PHONE SYSTEM
SymptomPossible cause Possible solution
A cellular phone cannot be registered. The cellular phone is not compatible with the in-vehicle
hands-free phone system. Use a cellular phone compatible with the system. It is rec-
ommended that you visit the website www.infinitiusa.com/
bluetooth/ for model compatibility.
Registration of the cellular phone has been performed
incorrectly. Check the registration procedure, and then register the cel-
lular phone again.
A cellular phone cannot be connected or becomes discon-
nected after registration is complete. The Bluetooth® setting of the in-vehicle hands-free phone
system is turned off. Turn on the Bluetooth® setting of the system.
The Bluetooth® setting of the cellular phone is turned off. Turn on the Bluetooth® setting of the cellular phone.
The remaining battery level of the cellular phone is low. Charge the battery of the cellular phone.
The wireless Bluetooth® connection may be disrupted de-
pending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hands-free phone
system. Do not place the cellular phone close to the seats
or your body.
Registration of the cellular phone is not complete. Perform registration of the cellular phone.
A call to a particular number fails. If the system tries to make a call several times to the same
phone number (for example: the party does not respond to
the call, the party is out of the network service area, or the
call is abandoned before the party responds) , the system
may reject a request to make a call to the phone number. Turn the cellular phone off and then on again to reset the
connection.
The system does not recognize the connection of a cellular
phone and cannot receive or make a call. The cellular phone is not compatible with the in-vehicle
hands-free phone system. Use a cellular phone compatible with the system. It is rec-
ommended that you visit the website www.infinitiusa.com/
bluetooth/ for model compatibility.
The cellular phone is not connected. Check the registration procedure, and then register the cel-
lular phone again.
The phone operation is limited by the functions (such as
dial lock, etc.) of the registered cellular phone. Remove any settings that are limiting use of the cellular
phone, and then perform registration again.
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