Phone command
1st command 2nd command 3rd command4th commandAction
Phone Call
displayed contacts on the right side of the screen.
Dial <#> Dial Makes a call to a spoken phone number.
Change Number Changes the number to call.
Recent Calls < 1–6 > Makes a call to the recent incoming, outgoing, or missed call number.
Read Text < 1–6 > PlayListens to recent text message received.
Reply Replies to received message.
Call Calls the sender of the message.
Send Text < phonebook name> Selects a text message from the list and sends it to a contact name. You can select
type from
< phonebook name>< type>
Phonebook < phonebook name> Makes a call to a contact that is stored on the cellular phone. You can select type
from “Work”, “Mobile”, “Home”, or “Other”. Select “Reply” to reply to a message. Se-
lect “Call” to call the sender.
< phonebook name>< type>
Favorites < favorite name >
< 1–6 > Accesses frequently called contacts by storing them in the favorites list.
< favorite name >
< Type>
Redial Makes a call to the last outgoing phone number.
International Call < phone number > Makes an international call by allowing more than 11 digits to be spoken. You may
need to include the international call prefixes and country codes.
Add Phone Use this command to connect a compatible Bluetooth ® device to the system. Fol-
low the on-screen instructions to complete the pairing process from your handset.
Call < Name >
Work < 1–6 >
To call someone’s work place, say the person’s name stored in the phonebook on
your cellular phone between “Call” and “Work”.
Call < Name > Cel-
lular < 1–6 >
To call someone’s cellular phone, say the person’s name stored in the phonebook on
your cellular phone between “Call” and “Mobile”.
Call < Name >
Home < 1–6 >
To call someone’s home, say the person’s name stored in the phonebook on your
cellular phone between “Call” and “Home”.
Call < Name >
Other < 1–6 >
To call someone at a place categorized as “Other”, say the person’s name stored in
the phonebook on your cellular phone between “Call” and “Other”.
Monitor, climate, audio, phone and voice recognition systems4-145
Notes on operating audio by Voice Recog-
nition● An audio device connected via Blutooth ®
cannot be operated with the Voice Recogni-
tion system. Source change is only available
for Bluetooth®streaming audio.
● Song title and Artist name information will be
overwritten when another iPod®/iPhone®
is connected after song titles and artists
names in the previously connected
iPod®/iPhone® have been installed. ●
If two USB devices are connected at the
same time, voice operation will only be avail-
able for use with one registered and se-
lected device. When selecting “YES” in the
pop-up screen that displays after a new
USB audio device is connected, the USB
audio device is registered in the Voice Rec-
ognition system and is selected automati-
cally. One iPod® and one USB device can
be registered in the system. If a USB audio
device is newly registered, old data is over-
written. It may take a few moments to regis-
ter an audio device. If you want to enable
voice operation for music stored on a previ-
ously registered audio device, select the de-
vice you want to use in advance. For addi-
tional information, refer to the Voice
Recognition settings in this section. Even when a device has been previously
registered, simply connecting the device will
not result in it being selected automatically.
●
The Voice Recognition system may not
function when the song information is too
long (artist names, album titles, song
titles, and playlists, etc.)
● The SXM function will not operate without
a subscription to SiriusXM Satellite Ra-
dio.
Information command
1st command 2nd command Action
Information Voice Menu Connects to the INFINITI InTouchTMServices Response Specialists. For additional
information, refer to the Navigation System Owner’s Manual for details.
Fuel Prices Displays the fuel prices.
Weather Forecast Displays the weather forecast.
Current Weather Displays the nearby weather (current weather) .
Sports Scores Displays the sports scores.
Traffic Information* Turns the traffic information system on or off.
Route Information* Displays the route information.
Monitor, climate, audio, phone and voice recognition systems4-147
Bluetooth® streaming audio
SymptomPossible cause Possible solution
Registration cannot be performed. The Bluetooth® audio device is not compatible with the
in-vehicle audio system. Check the owner’s manual for the Bluetooth® audio device.
The PIN code is incorrect. Check the PIN code for the Bluetooth® audio device that is
to be registered.
Check that the PIN code for the Bluetooth® audio device is
consistent with that for the in-vehicle audio system.
Another Bluetooth® device is used in the vehicle. Turn off the other Bluetooth® device and wait until registra-
tion is completed.
Music cannot be played. The Bluetooth® audio device is not compatible with the
in-vehicle audio system. Check the owner’s manual for the Bluetooth® audio device.
The system is not in the Bluetooth® audio mode. Press the “AUDIO” button to select the Bluetooth® audio
mode.
The Bluetooth® adapter is turned off. Turn on the Bluetooth® adapter when it is used for a
Bluetooth® audio device.
Music stops playing. The Bluetooth® audio device is not compatible with the
in-vehicle audio system. Visit www.infinitiusa.com/bluetooth/ to search for a recom-
mended Bluetooth® audio device.
A cellular phone is connected. This is not a malfunction.
The sound may cut off when a Bluetooth® audio device is
operated. Press the “AUDIO” button to select the Bluetooth® audio
mode, and then operate the device on the vehicle’s display
screen.
Audio operation cannot be performed. A Bluetooth® audio device that does not support audio
operations is in use. This is not a malfunction.
Refer to the owner’s manual for the Bluetooth® audio
device.
An error occurs when connecting to a Bluetooth® audio
profile. Turn the power source of the Bluetooth® audio player off
and on, and then resume connection with the system.
Monitor, climate, audio, phone and voice recognition systems4-155
BLUETOOTH® HANDS-FREE
PHONE SYSTEM
SymptomPossible cause Possible solution
A cellular phone cannot be registered. The cellular phone is not compatible with the in-vehicle
hands-free phone system. Use a cellular phone compatible with the system. It is rec-
ommended that you visit the website www.infinitiusa.com/
bluetooth/ for model compatibility.
Registration of the cellular phone has been performed
incorrectly. Check the registration procedure, and then register the cel-
lular phone again.
A cellular phone cannot be connected or becomes discon-
nected after registration is complete. The Bluetooth® setting of the in-vehicle hands-free phone
system is turned off. Turn on the Bluetooth® setting of the system.
The Bluetooth® setting of the cellular phone is turned off. Turn on the Bluetooth® setting of the cellular phone.
The remaining battery level of the cellular phone is low. Charge the battery of the cellular phone.
The wireless Bluetooth® connection may be disrupted de-
pending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hands-free phone
system. Do not place the cellular phone close to the seats
or your body.
Registration of the cellular phone is not complete. Perform registration of the cellular phone.
A call to a particular number fails. If the system tries to make a call several times to the same
phone number (for example: the party does not respond to
the call, the party is out of the network service area, or the
call is abandoned before the party responds) , the system
may reject a request to make a call to the phone number. Turn the cellular phone off and then on again to reset the
connection.
The system does not recognize the connection of a cellular
phone and cannot receive or make a call. The cellular phone is not compatible with the in-vehicle
hands-free phone system. Use a cellular phone compatible with the system. It is rec-
ommended that you visit the website www.infinitiusa.com/
bluetooth/ for model compatibility.
The cellular phone is not connected. Check the registration procedure, and then register the cel-
lular phone again.
The phone operation is limited by the functions (such as
dial lock, etc.) of the registered cellular phone. Remove any settings that are limiting use of the cellular
phone, and then perform registration again.
4-156Monitor, climate, audio, phone and voice recognition systems
SymptomPossible cause Possible solution
Registered voice tag is cut short. Speaking of the voice tag did not fit within the 5 second
recording period after the beep. Speak the voice tag within 5 seconds after the beep.
The other party cannot hear your voice. The other party can
hear your voice, but it cracks or cuts out. The cellular phone is not connected.
Check the registration procedure, and then register the cel-
lular phone again.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The ambient noise level is excessive. (For example: heavy
rain, construction sites, inside a tunnel, oncoming vehicles,
etc.) Close the windows to shut out ambient noise.
The noise generated by driving the vehicle is too loud. Reduce the vehicle speed, and then speak a command.
The incoming or outgoing voice level is too loud. Adjust the incoming or outgoing voice level properly.
The voice is cut out or noise is heard during a call. The wireless Bluetooth® connection may be disrupted de- pending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hands-free phone
system. Do not place a cellular phone close to the seats or
your body.
When a cellular phone is operated to make a call, the
hands-free function is no longer available. Some models of a cellular phone do not switch to the
hands-free mode when they are operated to make a call. This is not a malfunction. Make a call again using the hands-
free function.
The other party’s voice cannot be heard. There is no
ringtone. The volume level is set to the minimum.
Adjust the volume level.
A cellular phone is not connected. Check the registration procedure, and then register the cel-
lular phone again.
Each volume level (ringtone, incoming voice or outgoing
voice) is different. Each volume level is not adjusted properly.
Adjust each volume level properly.
The antenna display is different between the Infiniti
InTouch
TMscreen and the screen on a cellular phone. Mak-
ing or receiving a call is unavailable even though the an-
tenna display indicates that it is possible to do so. The antenna display varies depending on the model of cel-
lular phone.
This does not indicate a malfunction. The antenna display
and remaining battery level shown on the navigation screen
may be different from those shown on the cellular phone
screen. Use them as a reference.
A voice cannot be heard clearly when using a cellular
phone behind tall buildings. Some structures such as tall buildings, etc. may cause ir-
regular reflection of radio waves or completely shut out ra-
dio waves that are used for cellular phones. This is not a malfunction.
Noise is heard when using a cellular phone under/near ar-
eas of elevated railroads, high voltage electric power
cables, traffic signals, or neon billboards, etc. Electromagnetic waves that are generated from radio de-
vices may adversely affect the cellular phone.
This is not a malfunction.
Monitor, climate, audio, phone and voice recognition systems4-157
SymptomPossible cause Possible solution
Noise is heard in the sound from the audio system while
using a cellular phone. Radio waves that are generated from a cellular phone may
adversely affect the sound from the audio system. This is not a malfunction.
The sound skips. The cellular phone may have turned on the wireless LAN
(Wi-Fi) . Turn off the wireless LAN (Wi-Fi) .
Phonebook cannot be downloaded. An error occurred during the phone pairing process. Re-register the Bluetooth® pairing information after deleting
the pairing information from both the cellular phone and the
vehicle system.
VOICE RECOGNITION
SymptomPossible cause Possible solution
The system does not operate or fails to interpret the
command correctly. The interior of the vehicle is too noisy.
Close the windows or make sure that the other occupants are quiet.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The noise generated by driving the vehicle is too loud. Reduce the vehicle speed, and then speak the command.
The voice command is spoken in a low voice. Speak the command in a louder voice.
The command is spoken too fast. Speak the command after confirming the following: voice guidance is
announced, a tone sounds, and an icon on the screen changes from
white to orange.
The command is spoken too slowly. Speak in a natural voice without pausing between words.
The system prompts to repeat a command. Pronunciation is unclear. Speak clearly.
The command is spoken too late after the tone. Speak the command within 5 seconds after confirming the following: a voice guidance is announced, a tone sounds, and an icon on the
screen changes from white to orange.
An improper command is spoken. Speak the command or a number that is displayed in white on the
screen.
Speak a command that is shown in the command list.
The system does not correctly recognize a number
spoken. Many numbers are spoken at once.
Place a pause between the appropriate digits for correct recognition by
the system. When speaking a telephone number, place a pause be-
tween area codes and dial codes, etc.
4-158Monitor, climate, audio, phone and voice recognition systems
11 Index
2nd row bench seat adjustment......1-5,1-8
A
Air bag (See supplemental restraint
system) .....................1-50
Air bag system Front (See supplemental front impact
air bag system) ...............1-58
Airbagwarninglabels.............1-68
Airbagwarninglight...........1-69,2-12
Air bag warning light, supplemental . .1-69, 2-12
Aircleaner....................8-14
Air cleaner housing filter ............8-14
Air conditioner Air conditioner specification label ....10-12
Air conditioner system refrigerant and
oil recommendations ............10-7
Heater and air conditioner (automatic)
(if so equipped) ...............4-48
Heater and air conditioner controls ....4-49
Servicing air conditioner ..........4-56
Alarm system
(See vehicle security system) .........2-30
Anchor point locations .............1-33
Antenna .....................4-72
Antifreeze ...................5-142
Anti-lock brake warning light ..........2-9
Anti-lock Braking System (ABS) .......5-133
APPS button ...................4-5
Armrests .....................1-8
Around View® Monitor .............4-27 Audible reminders
...............2-15
Audio system ..................4-56
AMradioreception.............4-57
Bluetooth® streaming audio ........4-65
Compact disc (CD) player .........4-78
Digital Versatile Disc (DVD) Player
Operation ..................4-89
FM/AM radio with compact disc (CD)
player ....................4-70
FMradioreception.............4-57
iPod® Player .............4-62,4-82
iPod® player operation .......4-62,4-82
Radio ....................4-56
Steering wheel audio control
switch .................4-7,4-71
USB (Universal Serial Bus) Connection
Port..................4-62,4-79
Autolight switch .................2-38
Automatic Automatic drive positioner .....3-36,3-38
Automatic power window switch .....2-62
Automatic anti-glare inside mirror .......3-33
Automatic door locks ..............3-6
Automatic drive positioner .......3-36,3-38
AUXjack ....................4-90
B
Backbutton....................4-5
Backup Collision Intervention (BCI)
system ......................5-58
Backup Collision Warning (BCW) system . .5-58 Battery
.................5- 142, 8-11
Charge warning light ............2-10
Battery replacement ..............8-20
INFINITI Intelligent Key ...........8-20
Keyfob ...................8-20
Before starting the engine ...........5-16
Belt (See drive belt) ..............8-13
Blind Spot Intervention (BSI) system .....5-46
Blind Spot Warning (BSW) warning
system......................5-37
Block heater Engine ...................5-143
Boosterseats..................1-47
Brake Anti-lock Braking System (ABS) .....5-133
Brake fluid ..................8-10
Brakelight(Seestoplight).........8-22
Brake system ...............5-132
Brakewarninglight..............2-9
Brakewearindicators........2-15,8-17
Parking brake operation ..........5-22
Self-adjusting brakes ............8-17
Brake assist ..................
5-134
Brake fluid ....................8-10
Brakes ......................8-17
Brake system .................5-132
Break-inschedule...............5-126
Brightness/contrast button ...........4-5
Brightness control Instrument panel ..............2-42
Bulb check/instrument panel ..........2-8
Bulbreplacement................8-22
Seat adjustmentFront power seat adjustment .........1-3
Second row bench seats ........1-5,1-8
Seatback pockets ................2-53
Seat belt Childsafety..................1-26
Infantsandsmallchildren..........1-26
Injured Person ................1-20
Largerchildren................1-27
Precautionsonseatbeltusage.......1-17
Pregnant women ...............1-20
Seat belt extenders .............1-25
Seat belt maintenance ............1-25
Seat belts ................1-17,7-6
Three-point type with retractor .......1-21
Seat belt extenders ...............1-25
Seatbeltwarninglight..........1-20,2-12
Seats 2nd row bench seat adjustment ....1-5,1-8
Adjustment ...................1-2
Armrests....................1-8
Automatic drive positioner ......3-36,3-38
Frontseats...................1-2
Heatedseats.................2-45
Seats/floor mats ..................7-5
Security indicator light ..............2-14
Security system (INFINITI vehicle immobilizer system) ,
enginestart ...........2-31,3-4,5-16
Security systems Vehicle security system ...........2-30
Self-adjusting brakes ..............8-17
Service manual order form ...........10-33
Servicing air conditioner .............4-56
Setting button ...................4-5
Spark plug replacement .............8-14 Sparkplugs ...................8-14
Specifications
..................10-8
Speedometer ...................2-5
SRSwarninglabel................1-68
Stability control .................5-134
Standard maintenance ..............9-7
Starting Before starting the engine ..........5-16
Jump starting .............6-10,8-13
Precautions when starting and driving ....5-4
Push starting .................6-12
Starting the engine .............5-16
Starting the engine ...............5-16
Steering Heated steering wheel ...........2-47
Power steering fluid ..............8-9
Power steering system ...........5-132
Steeringwheel..................3-31
Steering wheel audio control switch . . .4-7, 4-71
Stoplight.....................8-22
Storage......................2-53
Storagebin....................2-58
Storage tray ...................2-54
Sunglassescase.................2-55
Sunglassesholder................2-55
Sunroof.......................7-4
Sun visors ....................3-32
Supplemental air bag warning labels ......1-68
Supplemental air bag warning light . . .1-69, 2-12
Supplemental front impact air bag system . . .1-58
Supplemental restraint system Information and warning labels .......1-68
Precautions on supplemental restraint
system ....................1-50
Supplemental restraint system
(Supplemental air bag system) .........1-50Switch
Autolightswitch...............2-38
Automatic power window switch ......2-62
Fog light switch ...............2-43
Hazard warning flasher switch ........6-2
Headlightandturnsignalswitch......2-37
Headlight control switch ..........2-37
Instrument brightness control ........
2-42
Power door lock switch .........3-5,3-6
Power inverter switch ............2-49
Rear window and outside mirror defroster
switch .....................2-36
Rear window wiper and washer
switches ...................2-35
Steering wheel switch for audio
control/Bluetooth® Hands-Free Phone
System ....................4-71
Turnsignalswitch..............2-42
Vehicle dynamic control (VDC) off
switch .....................2-48
T
Tachometer ....................2-6
Temperature gauge Engine coolant temperature gauge .....2-6
Theft (INFINITI vehicle immobilizer system) , engine
start ................2-31,3-4,5-16
Three-way catalyst ................5-4
Tire Flat tire .....................6-3
Spare tire ................6-5,8-34
Tire and Loading Information label ....10-12
Tire chains ..................8-31
11-6