2017 INFINITI QX60 USB

SymptomPossible cause Possible solution
The system skips the selected track and moves to the next
track. A non-MP3/WMA file has been given an extension of
“.MP3”, “.WMA”, “.mp3” or “.wma”. Prepare MP3/WMA files.
Some of the file cannot be played due to copyright
protection. Prepare playable files.
The tracks do not play back in the desired order. The folder locations on the disc are changed by the writing
software while the files are written on the disc. Check the settings of the writing software and create a new
disc.
iPod® player
Symptom
Possible cause Possible solution
The system does not recognize an iPod®. The connector cable is not correctly connected or the
iPod® does not correctly operate. Connect the connector cable again. If the system does not
recognize the iPod® after performing the procedure above,
reset the iPod®.
The iPod® that is connected is not compatible with the
system. Check the iPod® model and firmware versions available for
the system.
The USB extension cable is not correctly connected. Do not use a USB extension cable.
The cable is rapidly connected to or disconnected from the
USB connector. Slowly connect or disconnect the USB cable.
An iPod® cannot be operated. The iPod® is connected to the in-vehicle audio system
while headsets, etc. are connected to the iPod®. Remove all equipment from the iPod® after disconnecting
the iPod® from the system, and then connect it to the sys-
tem again.
The iPod® is not operating normally. Disconnect and re-connect the iPod® to the in-vehicle
audio system.
The system plays back an album/track that includes par-
ticular album art. Disconnect the iPod® from the in-vehicle audio system
and then reset the iPod®. Disable the album art and then
re-connect the iPod® to the system.
Monitor, climate, audio, phone and voice recognition systems4-153

SymptomPossible cause Possible solution
An iPod® does not respond. There are too many tracks in a category. Decrease the number of tracks in a category (less than
3,000 tracks) .
The shuffle function is turned on. Turn off the shuffle function if many tracks are stored on
the iPod.
Music cannot be played back. The connector is not connected to the iPod®. Firmly connect the connector until it clicks.
Music stops playing. The sound cuts off due to vibration resulting from the
iPod® being in an unstable location. Place the iPod® in a stable location where it does not roll
over.
The sound is distorted. The EQ (equalizer) function of the iPod® is turned on. Turn off the EQ (equalizer) function.
The iPod® battery requires more time than usual to
charge. Charging the iPod® battery may take longer while the
iPod® is playing. If the iPod® requires charging, it is recommended to stop
playback.
An iPod® cannot be charged while connected to the
system. The cable connected to the iPod® may be deteriorated
(cable disconnection, etc.) . Check the cable.
The connected iPod® cannot be operated with the in-
vehicle system. —
The operation of an iPod® must be performed using the
in-vehicle audio system after the iPod® is connected to
the system.
The sound skips. Surrounding circumstances (noise, etc.) may cause the
audio to skip. This does not indicate a malfunction.
The USB extension cable is not correctly connected. Do not use a USB extension cable.
USB memory
Symptom Possible cause Possible solution
The system does not recognize a USB device. A USB extension cable is used. Do not use a USB extension cable.
A USB hub is used. Do not use a USB hub.
Connection or disconnection operation of the USB device
was too abrupt. Connect or disconnect the USB device slowly.
4-154Monitor, climate, audio, phone and voice recognition systems

SymptomPossible cause Possible solution
Voice Recognition does not operate, and a tone
sounds twice after pushing the
switch. Theswitch is pushed before the system is
ready to accept voice commands. After turning on Infiniti InTouchTM, wait for the Voice Recognition sys-
tem to be ready before giving voice commands.
The USB memory device cannot operate with Voice
Recognition. Depending on the device, an iPhone® or iPod® may
be recognized as a USB memory device. This is not a malfunction.
More than one audio device is connected to the USB
port. Only one audio device can be operated with the Voice Recognition
system even when multiple numbers of devices are connected. Select
an audio source to operate with the Voice Recognition system.
The USB/iPod® operation screen is grayed out. The audio device is not connected. Connect an audio device to the system.
An audio source to be operated with the Voice Rec-
ognition system has not been selected. Select an audio source to be operated with the Voice Recognition
system.
An error message is displayed when trying to select a
track and operate the USB/iPod®. The track information is being processed for registra-
tion by the system. Song information will be loaded into the system when a new audio de-
vice is registered for the first time or when the song information in the
pre-registered device has been changed. Wait for the loading to com-
plete (this may take from a few minutes up to an hour) .
The number of songs stored on the connected audio
device exceeds its capacity. Decrease the number of songs stored on the audio device.
No song is stored on the audio device. Store songs on the connected audio device. Storing songs with infor-
mation such as artist name, album name, song name, and playlist, etc.
will make Voice Recognition song search available.
The Navigation item is not displayed in the voice op-
eration menu screen. Voice Recognition command preparation for the navi-
gation system is not completed immediately after the
system is started. Display any screen other than the Voice Recognition screen, and then
push the
switch.
The system does not correctly recognize a Point of
Interest (POI) name spoken. There are some rare cases where a POI is unavailable
by Voice Recognition but the location can be found
on the map. This is not a malfunction. Consider using an alternative search method,
like street address.
Partial or alias name is spoken. For best results, speak the full name.
Some POI category names can only be searched
when nearby. This is not a malfunction.
Monitor, climate, audio, phone and voice recognition systems4-159

11 Index
2nd row bench seat adjustment......1-5,1-8
A
Air bag (See supplemental restraint
system) .....................1-50
Air bag system Front (See supplemental front impact
air bag system) ...............1-58
Airbagwarninglabels.............1-68
Airbagwarninglight...........1-69,2-12
Air bag warning light, supplemental . .1-69, 2-12
Aircleaner....................8-14
Air cleaner housing filter ............8-14
Air conditioner Air conditioner specification label ....10-12
Air conditioner system refrigerant and
oil recommendations ............10-7
Heater and air conditioner (automatic)
(if so equipped) ...............4-48
Heater and air conditioner controls ....4-49
Servicing air conditioner ..........4-56
Alarm system
(See vehicle security system) .........2-30
Anchor point locations .............1-33
Antenna .....................4-72
Antifreeze ...................5-142
Anti-lock brake warning light ..........2-9
Anti-lock Braking System (ABS) .......5-133
APPS button ...................4-5
Armrests .....................1-8
Around View® Monitor .............4-27 Audible reminders
...............2-15
Audio system ..................4-56
AMradioreception.............4-57
Bluetooth® streaming audio ........4-65
Compact disc (CD) player .........4-78
Digital Versatile Disc (DVD) Player
Operation ..................4-89
FM/AM radio with compact disc (CD)
player ....................4-70
FMradioreception.............4-57
iPod® Player .............4-62,4-82
iPod® player operation .......4-62,4-82
Radio ....................4-56
Steering wheel audio control
switch .................4-7,4-71
USB (Universal Serial Bus) Connection
Port..................4-62,4-79
Autolight switch .................2-38
Automatic Automatic drive positioner .....3-36,3-38
Automatic power window switch .....2-62
Automatic anti-glare inside mirror .......3-33
Automatic door locks ..............3-6
Automatic drive positioner .......3-36,3-38
AUXjack ....................4-90
B
Backbutton....................4-5
Backup Collision Intervention (BCI)
system ......................5-58
Backup Collision Warning (BCW) system . .5-58 Battery
.................5- 142, 8-11
Charge warning light ............2-10
Battery replacement ..............8-20
INFINITI Intelligent Key ...........8-20
Keyfob ...................8-20
Before starting the engine ...........5-16
Belt (See drive belt) ..............8-13
Blind Spot Intervention (BSI) system .....5-46
Blind Spot Warning (BSW) warning
system......................5-37
Block heater Engine ...................5-143
Boosterseats..................1-47
Brake Anti-lock Braking System (ABS) .....5-133
Brake fluid ..................8-10
Brakelight(Seestoplight).........8-22
Brake system ...............5-132
Brakewarninglight..............2-9
Brakewearindicators........2-15,8-17
Parking brake operation ..........5-22
Self-adjusting brakes ............8-17
Brake assist ..................
5-134
Brake fluid ....................8-10
Brakes ......................8-17
Brake system .................5-132
Break-inschedule...............5-126
Brightness/contrast button ...........4-5
Brightness control Instrument panel ..............2-42
Bulb check/instrument panel ..........2-8
Bulbreplacement................8-22

Tirepressure .............8-24,8-24
Tire rotation..................8-32
Types of tires.................8-30
Uniform tire quality grading ........10-29
Wheels and tires ...............8-24
Wheel/tire size ................10-9
Tire pressure Low tire pressure warning light .......2-10
Tire Pressure Monitoring System (TPMS) ....5-5
Top tether strap child restraint .........1-33
Towing Flattowing.................10-28
Towing load/specification .........10-21
Towtrucktowing...............6-13
Trailer towing ................10-17
Towing a trailer .................10-17
Transceiver HomeLink® Universal
Transceiver...........2-69,2-71,2-72
Transmission Continuously Variable Transmission (CVT)
fluid.......................8-9
Driving with Continuously Variable
Transmission (CVT) .............5-17
Travel (See registering a vehicle in another
country) .....................10-10
Trip odometer ...................2-5
Turn signal switch ................2-42
U
Uniform tire quality grading ..........10-29
USB interface ...............4-62,4-79
USB/iPod®ChargingPorts ..........4-85 V
Vanity mirror ...................3-33
Vehicle dimensions and weights ........10-9
Vehicle dynamic control (VDC) off switch . . .2-48
Vehicle dynamic control (VDC) system ....5-134
Vehicle Dynamic Control (VDC) system . . .5-134
Vehicle identification ..............10-10
Vehicle identification number (VIN) ......10-10
Vehicle identification number (VIN)
(Chassis number) ...............10-10
Vehicle identification number (VIN) plate . . .10-10
Vehicle immobilizer system ...........5-16
Vehicle Information Display ...........2-17
Vehicle loading information ..........10-13
Vehicle recovery ..............6-15,6-16
Vehicle security system .............2-30
(INFINITI vehicle immobilizer system) ,
engine start ...........2-31,3-4,5-16
Vents.......................4-47
Visors.......................3-32
Voice Recognition System ...........4-140
W
Warning Airbagwarninglight.........1-69,2-12
Anti-lock brake warning light .........2-9
Battery charge warning light ........2-10
Blind Spot Intervention (BSI) warning
light......................5-46
Blind Spot Warning (BSW) warning
light......................5-37
Brake warning light ..............2-9 Distance Control Assist (DCA)
.......5-96
Hazard warning flasher switch ........6-2
Lane Departure Prevention . .5-26, 5-31, 5-34
Lane Departure Warning
light...............5-26,5-31,5-34
Loose fuel cap warning ...........2-27
Low fuel warning light ........2-12,2-27
Low tire pressure warning light .......2-10
Low windshield-washer fluid warning
light......................2-27
Passenger air bag and status light .....1-60
Seat belt warning light ........1-20,2-12
Supplemental air bag warning
light ..................1-69,2-12
Vehicle security system ...........2-30
Warning/indicator lights and audible
reminders .............2-8,2-9,2-13
Warning labels (for SRS) ..........1-68
Warning/indicator lights and audible
reminders...............2-8, 2-9, 2-13 Audiblereminders.........2-8,2-9,2-13
Indicatorlights...........2-8,2-9,2-13
Warning lights ...........2-8,2-9,2-13
Warning lights .............
2-8,2-9,2-13
Warning lights, indicator lights and audible
reminders .....................2-8
Warning systems switch ............2-47
Washer switch Rear window wiper and washer
switches...................2-35
Weights (See dimensions and weights) ....10-9
Wheels and tires .................8-24
Wheel/tire size ..................10-9
When traveling or registering in another
country .....................10-10
Windows .....................2-60
11-7