REGULATORY INFORMATION
FCC Regulatory Information
FCC ID: HYQDNNS086
NOTE:
This device complies with part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
FCC WARNING: Changes or modifications not
expressly approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.
CAUTION: Radio Frequency Radiation Exposure
This equipment complies with FCC radiation ex-
posure limits set forth for uncontrolled environ-
ment and meets the FCC radio frequency (RF)
Exposure Guidelines. This equipment has very
low levels of RF energy that it deemed to comply
without maximum permissive exposure evaluation
(MPE) . But it is desirable that it should be in-
stalled and operated with at lease 20cm and
more between the radiator and person’s body.Co-location: This transmitter must not be co-
located or operated in conjunction with any other
antenna or transmitter.IC Regulatory Information
The antenna cannot be removed (and changed)
by the user.
NOTE:
This device complies with Industry Canada li-
cense–exempt RSS standard(s) . Operation is
subject to the following two conditions: (1) This
device may or may not cause interference, and
(2) this device must accept any interference,
including interference that may cause undesired
operation of the device.
CAUTION: Radio Frequency Radiation Exposure
This equipment complies with IC radiation expo-
sure limits set forth for uncontrolled environment
and meets RSS-102 of the IC radio frequency
(RF) exposure rules. This equipment has very low
levels of RF energy that it deemed to comply
without maximum permissive exposure evaluation
(MPE) . But it is desirable that it should be in-
stalled and operated with at least 20cm and more
between the radiator and person’s body.
Co-location: This transmitter must not be co-
located or operated in conjunction with any other
antenna or transmitter.
This Class B digital apparatus meets all require-
ments of the Canadian Interference Causing
Equipment Regulations.
L’antenne ne peut être enlevé (et modifié par
l’utilisateur) .
NOTE:
Le préent appareil est conforme aux CNR
d’Industrie Canada applicables aux appareils ra-
dio exempts de licence. L’exploitation est autorisé
aux deux conditions suivantes: (1) l’appareil ne
doit pas produire de brouillage, et (2) l’utilisateur
de l’appareil doit accepter tout brouillage ra-
dioéectrique subi, mêe si le brouillage est sus-
ceptible d’en compromettre le fonctionnement.
4-118Monitor, climate, audio, phone and voice recognition systems
Examples
1–800–662–6200
“One eight zero zero six six two six two zero zero”
For the best recognition, speak “zero” for the
number “0” and “oh” for the letter “o”.
Voice command examples
As examples, some additional basic operations
that can be performed by voice commands are
described here.
Example 1– Placing a call from handsfree
phonebook:1. Push the
switch located on the steer-
ing wheel.
2. Wait for the indicator to change to
and speak “ Phone”.
You can also speak “Phone” and then “Call
3. Speak “Call
When options (Home, Work, etc.) are registered
to a name in the contact list of a cellular phone,
the option can be commanded directly.
Example, “Call Steve Brown Work” or “Call Steve
Brown Other” 4. The system prompts you to speak or select
an item number from the displayed list. To
select a displayed matching item, speak a
number from between 1 and 6.
If the selected number has more than one phone
number registered to it, the phone number list is
displayed.
Example 2– Playing radio:
1. Push the
switch located on the steer-
ing wheel.
2. Wait for the indicator to change to
and speak “Audio”.
3. Speak “Play FM” to turn on the FM radio.
Command list
To use the Voice Recognition function, you can
speak commands in the order of 1st command,
2nd command and 3rd command. You can also
operate the system with directly speaking the
2nd or 3rd command.
Variable numbers or words such as names can
be applied in < > when speaking a command.
For additional information, refer to the separate
Navigation System Owner’s Manual (if so
equipped) for the navigation command.
5GE0021X
Monitor, climate, audio, phone and voice recognition systems4-143
NOTE:
The system can read out SMS text messages in voice.
However, it cannot always read the text correctly.
Audio command
1st command 2nd command3rd commandAction
Audio FM <87.7–107.9> Switches to the FM band, selecting the station of the preferred frequency.
SXM
USB Play Album
iPod Play Album
AM <530–1710> Switches to the AM band, selecting the preferred station.
FM <87.7–107.9> HD <#> Switches to the FM HD band, selecting the preferred station.
DISC Track <#> Turns on the CD, selecting the track number.
USB Play Song < Name> Switches to the USB, selecting the track. You can speak the commands
successively.
Play < Source Name> Plays the spoken audio source.
USB All Artists Displays the USB all artists list.
USB All Albums Displays the USB all albums list.
USB All Folders Displays the USB all folders list.
iPod All Artists Displays the iPod® all artists list.
iPod All Albums Displays the iPod® all albums list.
iPod All Songs Displays the iPod® all songs list.
4-146Monitor, climate, audio, phone and voice recognition systems
Vehicle Information Command
1st Command2nd Command Action
Vehicle Info. Temperature <60–90 (°F)>/ <18–32 (°C)> Change the set temperature.
Climate Control ON/OFF Turns on/off the Climate Control system.
Fuel Economy Displays fuel economy information.
*: Models with navigation system only.
NOTE:
The Fuel Prices, Weather Forecast, Current Weather, Sports Scores and Traffic Information will not operate without a subscription to
SiriusXM Radio
4-148Monitor, climate, audio, phone and voice recognition systems
SYSTEM UNIT
Display screen
SymptomPossible cause Possible solution
The screen is too dark. The cabin temperature is too low. Wait until the cabin temperature becomes moderate.
Screen brightness is set to the maximum darkness. Adjust the brightness setting of the screen. For additional information, refer to “Screen settings” in this section.
The screen is too bright. Screen brightness is set to the maximum brightness. Adjust the brightness setting of the screen. For additional
information, refer to “Screen settings” in this section.
A small black spot or a small bright spot appears on the
screen. This is a phenomenon typical to display screens.
This is not a malfunction.
A dot or stripe pattern appears on the screen. Electromagnetic waves that are generated from neon
billboards, high voltage electric power cables, ham radios
or other radio devices equipped on other vehicles may ad-
versely affect this screen. This is not a malfunction.
Image lag appears on the screen. This is a phenomenon typical to display screens. This is not a malfunction.
Image motion displayed on the screen is slow. The cabin temperature is below 32°F (0°C) . Wait until the in-cabin temperature rises to above 32°F
(0°C) .
When looking at the screen from an angle, the screen
lightens or darkens. This is a phenomenon typical to display screens.
Adjust the brightness setting of the screen. For additional
information, refer to “Screen settings” in this section.
The screen turns blue or an error message is displayed on
the display. The SD card is not inserted into the slot correctly.
If the SD card containing map data is accidentally removed,
after re-inserting the SD card containing map data into the
slot, place the ignition switch in the OFF position and then
back in the ON position again.
A system malfunction has occurred. It is recommended that you contact an INFINITI retailer for
inspection.
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AUDIO SYSTEM
HD Radio Technology
Sound:
SymptomPossible cause Possible solution
Delay in digital audio on HD Radio broadcasts. The radio acquires an analog station first and blends to a
digital signal. This is not a malfunction.
Audio skip, stutter or echo. The radio station has not properly aligned the digital and
analog audio. Verify correct operation on another station. Report any sta-
tion with poor performance.
Volume changing up/down. The radio station has not properly aligned digital and ana-
log audio level. Verify correct operation on another station and check
www.hdradio.com for stations in the area. Report any sta-
tion with poor performance.
Sound fading in and out. The transition between analog and digital is taking place
(blending) . Verify transition performance on several stations in the
area. Report any station with poor performance.
Excessive blending (Transition between analog and digital) . The receiver is located near the edge of the digital cover- age area. Refer to www.hdradio.com to verify stations in your cover-
age area.
Digital audio not better than analog audio. Audio processing on the digital audio at a station can po-
tentially decrease the digital audio sound quality. Verify correct operation on another station. Report any sta-
tion with poor performance.
Functional:
Symptom
Possible cause Possible solution
Keep losing my local stations. The digital coverage is slightly less than the analog signal
coverage. Verify correct operation on another station. This is ex-
pected behavior.
Shadowing (urban/terrain) can cause reduced digital
coverage. Verify correct operation on another station.
Some data fields are blank. Text information is sent at the broadcaster’s discretion. Verify correct operation on another station. Report any sta-
tion issues.
Text information is truncated / appears to be more
available. The display is limited to a fixed number of characters and
more data is being sent than can be shown. This is intended behavior.
AM reception changes at night. AM stations are required by the government (FCC) to lower
their power at night. This is not a malfunction.
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SymptomPossible cause Possible solution
Registered voice tag is cut short. Speaking of the voice tag did not fit within the 5 second
recording period after the beep. Speak the voice tag within 5 seconds after the beep.
The other party cannot hear your voice. The other party can
hear your voice, but it cracks or cuts out. The cellular phone is not connected.
Check the registration procedure, and then register the cel-
lular phone again.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The ambient noise level is excessive. (For example: heavy
rain, construction sites, inside a tunnel, oncoming vehicles,
etc.) Close the windows to shut out ambient noise.
The noise generated by driving the vehicle is too loud. Reduce the vehicle speed, and then speak a command.
The incoming or outgoing voice level is too loud. Adjust the incoming or outgoing voice level properly.
The voice is cut out or noise is heard during a call. The wireless Bluetooth® connection may be disrupted de- pending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hands-free phone
system. Do not place a cellular phone close to the seats or
your body.
When a cellular phone is operated to make a call, the
hands-free function is no longer available. Some models of a cellular phone do not switch to the
hands-free mode when they are operated to make a call. This is not a malfunction. Make a call again using the hands-
free function.
The other party’s voice cannot be heard. There is no
ringtone. The volume level is set to the minimum.
Adjust the volume level.
A cellular phone is not connected. Check the registration procedure, and then register the cel-
lular phone again.
Each volume level (ringtone, incoming voice or outgoing
voice) is different. Each volume level is not adjusted properly.
Adjust each volume level properly.
The antenna display is different between the Infiniti
InTouch
TMscreen and the screen on a cellular phone. Mak-
ing or receiving a call is unavailable even though the an-
tenna display indicates that it is possible to do so. The antenna display varies depending on the model of cel-
lular phone.
This does not indicate a malfunction. The antenna display
and remaining battery level shown on the navigation screen
may be different from those shown on the cellular phone
screen. Use them as a reference.
A voice cannot be heard clearly when using a cellular
phone behind tall buildings. Some structures such as tall buildings, etc. may cause ir-
regular reflection of radio waves or completely shut out ra-
dio waves that are used for cellular phones. This is not a malfunction.
Noise is heard when using a cellular phone under/near ar-
eas of elevated railroads, high voltage electric power
cables, traffic signals, or neon billboards, etc. Electromagnetic waves that are generated from radio de-
vices may adversely affect the cellular phone.
This is not a malfunction.
Monitor, climate, audio, phone and voice recognition systems4-157
SymptomPossible cause Possible solution
Noise is heard in the sound from the audio system while
using a cellular phone. Radio waves that are generated from a cellular phone may
adversely affect the sound from the audio system. This is not a malfunction.
The sound skips. The cellular phone may have turned on the wireless LAN
(Wi-Fi) . Turn off the wireless LAN (Wi-Fi) .
Phonebook cannot be downloaded. An error occurred during the phone pairing process. Re-register the Bluetooth® pairing information after deleting
the pairing information from both the cellular phone and the
vehicle system.
VOICE RECOGNITION
SymptomPossible cause Possible solution
The system does not operate or fails to interpret the
command correctly. The interior of the vehicle is too noisy.
Close the windows or make sure that the other occupants are quiet.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The noise generated by driving the vehicle is too loud. Reduce the vehicle speed, and then speak the command.
The voice command is spoken in a low voice. Speak the command in a louder voice.
The command is spoken too fast. Speak the command after confirming the following: voice guidance is
announced, a tone sounds, and an icon on the screen changes from
white to orange.
The command is spoken too slowly. Speak in a natural voice without pausing between words.
The system prompts to repeat a command. Pronunciation is unclear. Speak clearly.
The command is spoken too late after the tone. Speak the command within 5 seconds after confirming the following: a voice guidance is announced, a tone sounds, and an icon on the
screen changes from white to orange.
An improper command is spoken. Speak the command or a number that is displayed in white on the
screen.
Speak a command that is shown in the command list.
The system does not correctly recognize a number
spoken. Many numbers are spoken at once.
Place a pause between the appropriate digits for correct recognition by
the system. When speaking a telephone number, place a pause be-
tween area codes and dial codes, etc.
4-158Monitor, climate, audio, phone and voice recognition systems