●Some Bluetooth® enabled cellular phones
may not be recognized by the in-vehicle
phone module. It is recommended that you
contact an INFINITI retailer for phone com-
patibility.
● You will not be able to use a hands-free
phone under the following conditions:
– Your vehicle is outside the service area for your cellular phone network.
– Your vehicle is in an area where it is difficult to receive radio waves, such as in
a tunnel, in an underground parking ga-
rage, behind a tall building or in a moun-
tainous area.
– Your cellular phone is locked in order to prevent dialing.
● When the radio wave condition is not ideal
or ambient sound is too loud, it may be
difficult to hear the other person’s voice dur-
ing a call. ●
This Bluetooth® system supports Wide-
band speech, which enhances the sound
quality of phone calls placed over
Bluetooth®. To take advantage of this fea-
ture, the cellular device should be used on a
carrier supporting Adaptive MultiRate Wide-
band (AMR-WB) or HD voice technology.
The performance of AMR-WB may vary by
carrier and calling area. Consult your cellular
carrier if you experience issues with call
quality or connection.
● Immediately after the ignition switch is
turned ON, it may be impossible to receive a
call for a short period of time.
● Do not place the cellular phone in an area
surrounded by metal or far away from the
in-vehicle phone module to prevent tone
quality degradation and wireless connection
disruption.
● While a cellular phone is connected through
the Bluetooth® wireless connection, the
battery of the cellular phone may discharge
quicker than usual.
● If the Bluetooth® Hands-Free Phone Sys-
tem seems to be malfunctioning, it is recom-
mended that you contact an INFINITI dealer
for troubleshooting help. ●
Some cellular phones or other devices may
cause interference or a buzzing noise to be
emitted from the audio system speakers.
Storing the device in a different location may
reduce or eliminate the noise.
● Refer to the owner’s manual for the cellular
phone for information regarding the tele-
phone pairing procedure specific to your
phone, battery charging , and cellular phone
antenna, etc.
● The antenna display on the monitor may not
match the antenna display of some cellular
phones.
● The battery display on the monitor may not
match the battery display of some cellular
phones.
● Keep the interior of the vehicle as quiet as
possible to her the caller’s voice clearly as
well as to minimize echoes.
● If reception between callers is unclear, ad-
justing the incoming or outgoing call volume
may improve the clarity.
Monitor, climate, audio, phone and voice recognition systems4-117
SymptomPossible cause Possible solution
An iPod® does not respond. There are too many tracks in a category. Decrease the number of tracks in a category (less than
3,000 tracks) .
The shuffle function is turned on. Turn off the shuffle function if many tracks are stored on
the iPod.
Music cannot be played back. The connector is not connected to the iPod®. Firmly connect the connector until it clicks.
Music stops playing. The sound cuts off due to vibration resulting from the
iPod® being in an unstable location. Place the iPod® in a stable location where it does not roll
over.
The sound is distorted. The EQ (equalizer) function of the iPod® is turned on. Turn off the EQ (equalizer) function.
The iPod® battery requires more time than usual to
charge. Charging the iPod® battery may take longer while the
iPod® is playing. If the iPod® requires charging, it is recommended to stop
playback.
An iPod® cannot be charged while connected to the
system. The cable connected to the iPod® may be deteriorated
(cable disconnection, etc.) . Check the cable.
The connected iPod® cannot be operated with the in-
vehicle system. —
The operation of an iPod® must be performed using the
in-vehicle audio system after the iPod® is connected to
the system.
The sound skips. Surrounding circumstances (noise, etc.) may cause the
audio to skip. This does not indicate a malfunction.
The USB extension cable is not correctly connected. Do not use a USB extension cable.
USB memory
Symptom Possible cause Possible solution
The system does not recognize a USB device. A USB extension cable is used. Do not use a USB extension cable.
A USB hub is used. Do not use a USB hub.
Connection or disconnection operation of the USB device
was too abrupt. Connect or disconnect the USB device slowly.
4-154Monitor, climate, audio, phone and voice recognition systems
BLUETOOTH® HANDS-FREE
PHONE SYSTEM
SymptomPossible cause Possible solution
A cellular phone cannot be registered. The cellular phone is not compatible with the in-vehicle
hands-free phone system. Use a cellular phone compatible with the system. It is rec-
ommended that you visit the website www.infinitiusa.com/
bluetooth/ for model compatibility.
Registration of the cellular phone has been performed
incorrectly. Check the registration procedure, and then register the cel-
lular phone again.
A cellular phone cannot be connected or becomes discon-
nected after registration is complete. The Bluetooth® setting of the in-vehicle hands-free phone
system is turned off. Turn on the Bluetooth® setting of the system.
The Bluetooth® setting of the cellular phone is turned off. Turn on the Bluetooth® setting of the cellular phone.
The remaining battery level of the cellular phone is low. Charge the battery of the cellular phone.
The wireless Bluetooth® connection may be disrupted de-
pending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hands-free phone
system. Do not place the cellular phone close to the seats
or your body.
Registration of the cellular phone is not complete. Perform registration of the cellular phone.
A call to a particular number fails. If the system tries to make a call several times to the same
phone number (for example: the party does not respond to
the call, the party is out of the network service area, or the
call is abandoned before the party responds) , the system
may reject a request to make a call to the phone number. Turn the cellular phone off and then on again to reset the
connection.
The system does not recognize the connection of a cellular
phone and cannot receive or make a call. The cellular phone is not compatible with the in-vehicle
hands-free phone system. Use a cellular phone compatible with the system. It is rec-
ommended that you visit the website www.infinitiusa.com/
bluetooth/ for model compatibility.
The cellular phone is not connected. Check the registration procedure, and then register the cel-
lular phone again.
The phone operation is limited by the functions (such as
dial lock, etc.) of the registered cellular phone. Remove any settings that are limiting use of the cellular
phone, and then perform registration again.
4-156Monitor, climate, audio, phone and voice recognition systems
SymptomPossible cause Possible solution
Registered voice tag is cut short. Speaking of the voice tag did not fit within the 5 second
recording period after the beep. Speak the voice tag within 5 seconds after the beep.
The other party cannot hear your voice. The other party can
hear your voice, but it cracks or cuts out. The cellular phone is not connected.
Check the registration procedure, and then register the cel-
lular phone again.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The ambient noise level is excessive. (For example: heavy
rain, construction sites, inside a tunnel, oncoming vehicles,
etc.) Close the windows to shut out ambient noise.
The noise generated by driving the vehicle is too loud. Reduce the vehicle speed, and then speak a command.
The incoming or outgoing voice level is too loud. Adjust the incoming or outgoing voice level properly.
The voice is cut out or noise is heard during a call. The wireless Bluetooth® connection may be disrupted de- pending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hands-free phone
system. Do not place a cellular phone close to the seats or
your body.
When a cellular phone is operated to make a call, the
hands-free function is no longer available. Some models of a cellular phone do not switch to the
hands-free mode when they are operated to make a call. This is not a malfunction. Make a call again using the hands-
free function.
The other party’s voice cannot be heard. There is no
ringtone. The volume level is set to the minimum.
Adjust the volume level.
A cellular phone is not connected. Check the registration procedure, and then register the cel-
lular phone again.
Each volume level (ringtone, incoming voice or outgoing
voice) is different. Each volume level is not adjusted properly.
Adjust each volume level properly.
The antenna display is different between the Infiniti
InTouch
TMscreen and the screen on a cellular phone. Mak-
ing or receiving a call is unavailable even though the an-
tenna display indicates that it is possible to do so. The antenna display varies depending on the model of cel-
lular phone.
This does not indicate a malfunction. The antenna display
and remaining battery level shown on the navigation screen
may be different from those shown on the cellular phone
screen. Use them as a reference.
A voice cannot be heard clearly when using a cellular
phone behind tall buildings. Some structures such as tall buildings, etc. may cause ir-
regular reflection of radio waves or completely shut out ra-
dio waves that are used for cellular phones. This is not a malfunction.
Noise is heard when using a cellular phone under/near ar-
eas of elevated railroads, high voltage electric power
cables, traffic signals, or neon billboards, etc. Electromagnetic waves that are generated from radio de-
vices may adversely affect the cellular phone.
This is not a malfunction.
Monitor, climate, audio, phone and voice recognition systems4-157
OPERATING RANGE
The Intelligent Key functions can only be used
when the Intelligent Key is within the specified
operating range.
When the Intelligent Key battery is almost dis-
charged or strong radio waves are present near
the operating location, the Intelligent Key sys-
tem’s operating range becomes narrower and
may not function properly.
If the Intelligent Key is within the operating range,
it is possible for anyone, even someone who does
not carry the Intelligent Key, to push the ignition
switch to start the engine.The operating range of the engine start function
is inside of the vehicle
1.
● The luggage area is not included in the op-
erating range, but the Intelligent Key may
function.
● If the Intelligent Key is placed on the instru-
ment panel, inside the glove box, storage bin
or door pocket, the Intelligent Key may not
function.
● If the Intelligent Key is placed near the door
or window outside the vehicle, the Intelligent
Key may function.
PUSH-BUTTON IGNITION SWITCH
POSITIONS
LOCK (Normal parking position)
The ignition switch can only be locked in this
position.
The ignition switch will be unlocked when it is
pushed to the ACC position while carrying the
Intelligent Key.
The ignition switch will lock when any door is
opened or closed with the ignition switched off.
ACC (Accessories)
This position activates electrical accessories,
such as the radio, when the engine is not running. ACC has a battery saver feature that will turn the
ignition switch to the OFF position after a period
of time under the following conditions:
● All doors are closed.
● Shift lever is in P (Park) .
The battery saver feature will be canceled if any of
the following occur: ● Any door is opened.
● Shift lever is moved out of P (Park) .
● Ignition switch changes position.
ON (Normal operating position)
This position turns on the ignition system and
electrical accessories.
ON has a battery saver feature that will turn the
ignition switch to the OFF position, if the vehicle
is not running, after some time under the follow-
ing conditions: ● All doors are closed.
● Shift lever is in P (Park) .
The battery saver feature will be canceled if any of
the following occur: ● Any door is opened.
● Shift lever is moved out of the P (Park)
position.
● Ignition switch changes position.
LSD2020
5-14Starting and driving
Shift lock release
If the battery charge is low or discharged, the
shift lever may not be moved from the P (Park)
position even with the brake pedal depressed
and the shift lever button pushed. To move the
shift lever, perform the following procedure:1. Push the ignition switch to the OFF or LOCK position.
2. Apply the parking brake.
3. Remove the shift lock release cover using a suitable tool.
4. Push down the shift lock release using a suitable tool. 5. Push the shift lever button and move the shift
lever to the N (Neutral) position while hold-
ing down the shift lock release. The vehicle
may be moved to the desired location. Re-
place the removed shift lock release cover
after the operation.
If the shift lever cannot be moved out of the P
(Park) position, have the CVT system checked as
soon as possible. It is recommended that you visit
an INFINITI retailer for this service.
WARNING
If the shift lever cannot be moved from the
P (Park) position while the engine is run-
ning and the brake pedal is depressed, the
stop lights may not work. Malfunctioning
stop lights could cause an accident injur-
ing yourself and others.
Accelerator downshift
— in D (Drive) position —
For passing or hill climbing, depress the accel-
erator pedal to the floor. This shifts the transmis-
sion down into a lower gear, depending on the
vehicle speed.
High fluid temperature protection
mode
This transmission has a high fluid temperature
protection mode. If the fluid temperature be-
comes too high (for example, when climbing
steep grades in high temperatures with heavy
loads, such as when towing a trailer) , engine
power and, under some conditions, vehicle
speed will be decreased automatically to reduce
the chance of transmission damage. Vehicle
speed can be controlled with the accelerator
pedal, but the engine and vehicle speed may be
limited.
Fail-safe
When the fail-safe operation occurs, the CVT will
not be shifted into the selected driving position.
If the vehicle is driven under extreme con-
ditions, such as excessive wheel spinning
and subsequent hard braking, the fail-safe
system may be activated. The Malfunction
Indicator Light (MIL) may come on to indi-
cate the fail-safe mode is activated. For
additional information, refer to “Malfunc-
tion Indicator Light (MIL)” in the “Instru-
ments and controls” section of this manual.
This will occur even if all electrical circuits
are functioning properly. In this case, place
the ignition switch in the OFF position and
LSD2360
Starting and driving5-21
8 Do-it-yourself
Maintenance precautions...........................8-2
Engine compartment check locations ................8-3
Engine cooling system .............................8-4
Checking engine coolant level ...................8-5
Changing engine coolant ........................8-5
Engine oil .........................................8-6
Checking engine oil level ........................8-6
Changing engine oil ............................8-7
Changing engine oil filter ........................8-8
Continuously Variable Transmission (CVT) fluid .......8-9
Power steering fluid ................................8-9
Brake fluid ....................................... 8-10
Windshield-washer fluid ........................... 8-10
Windshield-washer fluid reservoir ...............8-10
Battery .......................................... 8-11
Jump starting ................................. 8-13
Drive belt ........................................ 8-13
Spark plugs ...................................... 8-14
Replacing spark plugs ......................... 8-14
Air cleaner ....................................... 8-14In-cabin microfilter
............................. 8-15
Windshield wiper blades .......................... 8-15
Cleaning ..................................... 8-15
Replacing .................................... 8-15
Brakes .......................................... 8-17
Fuses ........................................... 8-18
Engine compartment ........................... 8-18
Passenger compartment .......................8-19
Battery replacement .............................. 8-20
INFINITI Intelligent Key ......................... 8-20
Lights ........................................... 8-22
Headlights .................................... 8-22
Fog lights ..................................... 8-22
Exterior and interior lights .......................8-22
Wheels and tires ................................. 8-24
Tire pressure .................................. 8-24
Tire labeling ................................... 8-28
Types of tires .................................. 8-30
Tire chains .................................... 8-31
Changing
wheels and tires ..................... 8-32
VQ35DD engine
1. Power steering fluid reservoir
2. Engine coolant reservoir
3. Drive belt location
4. Fuse box
5. Engine oil filler cap
6. Brake fluid reservoir
7. Air cleaner
8. Fuse box
9. Fuse/Fusible link box
10. Fuse/Fusible link box
11. Battery
12. Engine oil dipstick
13. Radiator cap
14. Windshield-washer fluid reservoir
NOTE:
Engine cover removed for clarity.
LDI3012
ENGINE COMPARTMENT CHECK
LOCATIONS
Do-it-yourself8-3