2017 INFINITI QX60-HYBRID door lock

TROUBLESHOOTING GUIDE
Verify the location of all Intelligent Keys that are
programmed for the vehicle. If another IntelligentKey is in range or inside the vehicle, the vehicle
system may respond differently than expected.
Symptom
Possible CauseRemedy
When stopping the engine The Shift to Park warning appears on the
display and the inside warning chime
sounds continuously. The shift lever is not in the P (Park) position.Move the shift lever to the P (Park) position.
When shifting the shift lever to the P (Park)
position The Push ignition to OFF warning appears
in the display. The ignition switch is in the ACC or ON
position.Place the ignition switch in the OFF
position.
When opening the driver’s door to get out
of the vehicle The Door Open warning appears on the
display and the inside warning chime
sounds continuously. The ignition switch is in the ACC or ON
position.
Place the ignition switch in the OFF
position.
When closing the door after getting out of
the vehicle The No Key Detected warning appears on
the display, the outside chime sounds three
times and the inside warning chime sounds
for approximately 3 seconds.
The ignition switch is in the ACC or ON
position.
Place the ignition switch in the OFF
position.
The Shift to Park warning appears on the
display and the outside chime sounds
continuously. The ignition switch is in the ACC position
and the shift lever is not in the P (Park)
position.Move the shift lever to the P (Park) position
and place the ignition switch in the OFF
position.
When closing the door with the inside lock
knob turned to LOCK The outside chime sounds for approximately
3 seconds and all the doors unlock.
The Intelligent Key is inside the vehicle. Carry the Intelligent Key with you.
When pushing the door handle request
switch or the LOCK button on the Intelli-
gent Key to lock the door The outside chime sounds for approximately
2 seconds.
The Intelligent Key is inside the vehicle. Carry the Intelligent Key with you.
Pre-driving checks and adjustments3-17

Thebutton will be on the INFINITI Intelli-
gent Key if the vehicle has remote hybrid start.
This feature allows the hybrid system to start from
outside the vehicle.
The following features may be affected when the
remote start feature is used:
● Vehicles with an automatic climate control
system will default to either a heating or
cooling mode depending on the outside
temperature.
● Vehicles without automatic climate control
will default to the last used heating or cool-
ing mode. Laws in some local communities may restrict the
use of remote starters. For example, some laws
require a person using remote start to have the
vehicle in view. Check local regulations for any
requirements.
Other conditions may affect the function of the
remote hybrid start feature. For additional infor-
mation, refer to “Conditions the remote start will
not work” in this section.
Other conditions can affect the performance of
the Intelligent Key transmitter. For additional in-
formation, refer to “INFINITI Intelligent Key Sys-
tem” in this section.REMOTE HYBRID START
OPERATING RANGE
The remote hybrid start function can only be used
when the Intelligent Key is within the specified
operating range from the vehicle.
When the Intelligent Key battery is discharged or
other strong radio wave sources are present near
the operating location, the Intelligent Key operat-
ing range becomes narrower, and the Intelligent
Key may not function properly.
The remote hybrid system start operating range is
approximately 197 ft (60 m) from the vehicle.
REMOTE STARTING THE VEHICLE
To use the remote start feature to start the hybrid
system perform the following:
1. Aim the Intelligent Key at the vehicle.
2. Press the
LOCK button to lock all
doors.
3. Within 5 seconds press and hold the
remote start button until the turn signal lights
flash and the tail lamps turn on. If the vehicle
is not within view press and hold the
remote start button for at least 2 seconds.
The following events will occur when the hybrid
system starts:
● The parking lights will turn on and remain on
as long as the hybrid system is running.
● The doors will be locked and the climate
control system may come on.
● The hybrid system will continue to run for
10 minutes. Repeat the steps to extend the
time for an additional 10 minutes. For addi-
tional information, refer to “Extending hybrid
system run time” in this section.
Depress and hold the brake then push the push-
button ignition switch to the ON position beforeLPD2272
REMOTE HYBRID START (if so
equipped)
Pre-driving checks and adjustments3-19

driving. For additional information, refer to “Driv-
ing the vehicle” in the “Starting and driving” sec-
tion of this manual.
EXTENDING HYBRID SYSTEM RUN
TIME
The remote start feature can be extended one
time by performing the steps listed in “Remote
starting the vehicle” in this section. Run time will
be calculated as follows:● The first 10 minute run time will start when
the remote start function is performed.
● The second 10 minutes will start immedi-
ately when the remote start function is per-
formed again. For example, if the hybrid sys-
tem has been running for 5 minutes, and
10 minutes are added, the hybrid system will
run for a total of 15 minutes.
● Extending hybrid system run time will bring
you to the two remote start limit.
A maximum of two remote starts, or a single start
with an extension, are allowed between ignition
cycles. The ignition switch must be cycled to the
ON position and then back to the OFF position
before the remote start procedure can be used
again.
CANCELING A REMOTE START
To cancel a remote start, perform one of the
following: ● Aim the Intelligent Key at the vehicle and
press
until the parking lights turn off.
● Turn on the hazard warning flashers.
● Cycle the ignition switch ON and then OFF.
● The extended hybrid system run time has
expired.
● The first 10 minute timer has expired.
● The engine hood has been opened.
● The shift lever is moved out of park.
● The alarm sounds due to illegal entry into the
vehicle.
● The ignition switch is pushed without an
Intelligent Key in the vehicle.
● The ignition switch is pushed with an Intelli-
gent Key in the vehicle but the brake pedal is
not depressed.
CONDITIONS THE REMOTE START
WILL NOT WORK
The remote start will not operate if any of the
following conditions are present:
● The ignition switch is placed in the ON po-
sition.
● The hood is not securely closed.
● The hazard indicator lights are on.
● The hybrid system is still running. The hybrid
system must be completely stopped. Wait at
least 6 seconds if the hybrid system goes
from running to off. This is not applicable
when extending hybrid run time.
● The remote start button
is not pressed
and held for at least 2 seconds.
● The remote start button
is not pressed
and held within 5 seconds of pressing the
lock button.
● The brake is pressed.
● The doors are not closed and locked.
● The liftgate is open.
● The I–Key indicator message is displayed in
the vehicle information display.
3-20Pre-driving checks and adjustments

WARNING
●Always be sure the liftgate has been
closed securely to prevent it from open-
ing while driving.
● Do not drive with the liftgate open. This
could allow dangerous exhaust gases
to be drawn into the vehicle. For addi-
tional information, refer to “Exhaust
gas (carbon monoxide)” in the “Starting
and driving” section of this manual.
● To help avoid risk of injury or death
through unintended operation of the
vehicle and or its systems, including
entrapment in windows or inadvertent
door lock activation, do not leave chil-
dren, people who require the assistance
of others or pets unattended in your
vehicle. Additionally, the temperature
inside a closed vehicle on a warm day
can quickly become high enough to
cause a significant risk of injury or
death to people and pets.
● Always be sure that hands and feet are
clear of the door frame to avoid injury
while closing the liftgate.
OPERATING THE POWER LIFTGATE
WARNING
● Make sure that all passengers have
their hands, etc., inside the vehicle be-
fore closing the liftgate.
● Do not leave children unattended inside
the vehicle. They could unknowingly ac-
tivate switches or controls or make the
vehicle move. Unattended children
could become involved in serious
accidents.
NOTE:
To open, close or reverse the power liftgate,
the shift lever must be in P (Park) . Also, the
power liftgate will not operate if battery
voltage is low.
Power Open:
The power liftgate automatically moves from the
fully closed position to the fully open position in
approximately5–8seconds. The power open
feature can be activated by the button on the
Intelligent Key, the instrument panel switch or the
liftgate opener switch. A chime sounds to indi-
cate the power open sequence has been started.
Instrument panel switch
LPD2212
LIFTGATE
3-22Pre-driving checks and adjustments

OPENING THE FUEL-FILLER DOOR
The fuel-filler door automatically unlocks when
the driver’s door is unlocked.1. Unlock the fuel-filler door using one of the following operations:
● Unlock the driver’s door with the key fob.
● Unlock the driver’s door with the key.
● Push the power door lock switch to the
unlock position.
● Push the door handle request switch
(with the key fob in range) . 2. To open the fuel-filler door, push the right
side of the fuel-filler door to release.
To lock, close the fuel-filler door securely and
lock the doors.
FUEL-FILLER CAP
WARNING
● Gasoline is extremely flammable and
highly explosive under certain condi-
tions. You could be burned or seriously
injured if it is misused or mishandled.
Always stop the engine and do not
smoke or allow open flames or sparks
near the vehicle when refueling.
● Do not attempt to top off the fuel tank
after the fuel pump nozzle shuts off
automatically. Continued refueling may
cause fuel overflow, resulting in fuel
spray and possibly a fire.
● Use only an original equipment type
fuel-filler cap as a replacement. It has a
built-in safety valve needed for proper
operation of the fuel system and emis-
sion control system. An incorrect cap
can result in a serious malfunction and
possible injury. It could also cause
the
Malfunction Indicator Light
(MIL) to come on. ●
Never pour fuel into the throttle body to
attempt to start your vehicle.
● Do not fill a portable fuel container in
the vehicle or trailer. Static electricity
can cause an explosion of flammable
liquid, vapor or gas in any vehicle or
trailer. To reduce the risk of serious
injury or death when filling portable fuel
containers:
– Always place the container on the ground when filling.
– Do not use electronic devices when filling.
– Keep the pump nozzle in contact with the container while you are fill-
ing it.
– Use only approved portable fuel con- tainers for flammable liquid.
CAUTION
●Do not use E-15 or E-85 fuel in your
vehicle. For additional information, re-
fer to “Fuel Recommendation” in the
“Technical and consumer information”
section of this manual.
WPD0454
FUEL-FILLER DOOR
Pre-driving checks and adjustments3-29

CAUTION
For vehicles with automatic drive posi-
tioner: Failure to reset the tilt and tele-
scoping functions of the steering wheel,
after the vehicle’s battery has been dis-
charged, may prevent the steering wheel
position from being adjusted.
For vehicles with automatic drive positioner: Both
the tilt and telescopic steering operation must be
reset after the vehicle’s battery has been dis-
charged in order to prevent the tilt and telescopic
operation from locking in one position. When the
battery has been recharged or replaced, perform
the following: ● For tilt operation: Adjust the switch
1so
the steering wheel moves to the highest
position
2that can be reached.
● For telescopic operation: Adjust the switch
1so the steering wheel moves to the most
forward and backward position
3that can
be reached.
Performing these operations resets the range of
the steering wheel’s tilt and telescopic function.
Entry/Exit function (if so equipped)
The automatic drive positioner system will make
the steering wheel move up automatically when
the driver’s door is opened and the ignition
switch is in the LOCK position. This lets the driver
get into and out of the seat more easily. The
steering wheel moves back into position when
the driver’s door is closed and the ignition switch
is pushed.
For additional information, refer to “Automatic
drive positioner” in this section.
1. To block glare from the front, swing downthe sun visor
1.
2. To block glare from the side, remove the sun visor from the center mount and swing the
visor to the side
2.
WPD0315
SUN VISORS
3-32Pre-driving checks and adjustments

Restarting the entry/exit function
If the battery cable is disconnected, or if the fuse
opens, the stored memory positions will be lost
and some of the functions will be restricted:1. Drive the vehicle over 25 mph (40 km/h).
OR 2. Open and close the driver’s door more than two times with the ignition switch in the OFF
position.
The entry/exit function should now work properly.
SETTING MEMORY FUNCTION
The position of the following settings can be
linked to the Intelligent Key and the memorized
settings can be available for each Intelligent Key. ● Climate control system
● Navigation system (if so equipped)
● Audio system
To use the memory function, set the climate,
navigation and audio systems to the driver’s pre-
ferred settings. Lock the doors with the Intelligent
Key. Each Intelligent Key may be set with the
driver’s individual preferences. When a new In-
telligent Key is used, “Connection with the key
has been done” will be displayed on the screen
and the memorized settings are available. To engage the memorized settings, perform the
following:
1. Carry the Intelligent Key that is linked to the memorized settings.
2. Unlock the doors by pushing the driver’s door handle request switch or the
UNLOCK
button on the Intelligent
Key.
3. Place the ignition switch in the ON position. The settings linked to the Intelligent Key will
start.
For additional information on using the Climate
control system, refer to “Heater and air condi-
tioner (automatic)” in the “Monitor, climate, audio,
phone and voice recognition systems” section of
this manual.
For additional information on using the Naviga-
tion System, refer to the separate Navigation
System Owner’s Manual.
For additional information on using the Audio
system, refer to “Audio system” in the “Monitor,
climate, audio, phone and voice recognition sys-
tems” section of this manual.
SYSTEM OPERATION
The automatic drive positioner system will not
work or will stop operating under the following
conditions:
● When the vehicle speed is above 0 mph
(0 km/h) or 4 mph (7km/h) for some limited
functions such as linking a key fob to the
meter when the power source is turned on
from off or during the Exit function.
● When any of the memory switches are
pushed while the automatic drive positioner
is operating.
● When the adjusting switch for the driver’s
seat and steering column is turned on while
the automatic drive positioner is operating.
● When the seat has already been moved to
the memorized position.
● When no seat position is stored in the
memory switch.
● When the shift lever is moved from P (Park)
to any other position.
3-38Pre-driving checks and adjustments

System maintenance.......................... 5-107
Forward Emergency Braking (FEB) with Pedestrian
Detection system (if so equipped) . . ...............5-108
System operation ............................. 5-109
Turning the FEB with Pedestrian Detection
system ON/OFF .............................. 5-111
FEB with Pedestrian Detection system
limitations .................................... 5-112
System temporarily unavailable .................5-114
System malfunction ........................... 5-115
System maintenance .......................... 5-116
Predictive Forward Collision Warning (PFCW)
(if so equipped) ................................. 5-117
PFCW system operation ......................5-119
Turning the PFCW system on/off ...............5-120
PFCW system limitations ......................5-122
System temporarily unavailable .................5-126
System malfunction ........................... 5-127
System maintenance .......................... 5-127
Break-in schedule ............................... 5-128
Fuel-efficient driving tips ......................... 5-128
Increasing fuel economy .......................... 5-130
Intelligent All-Wheel Drive (AWD) (if so equipped) . .5-130
Parking/parking on hills ........................... 5-133Power steering
.................................. 5-134
Brake system ................................... 5-134
Brake precautions ............................ 5-134
Anti-lock Braking System (ABS) ................5-135
Brake assist ................................. 5-136
Vehicle Dynamic Control (VDC) system ............5-136
Active Trace Control (if so equipped) ...........5-138
Brake force distribution ....................... 5-138
Hill start assist system ........................... 5-139
Front and Rear Sonar System (if so equipped) ......5-140
System operation ............................. 5-140
How to enable/disable the sonar system . .......5-142
Sonar limitations .............................. 5-143
System temporarily unavailable .................5-143
System

maintenance .......................... 5-143
Cold weather driving ............................. 5-144
Freeing a frozen door lock .....................5-144
Antifreeze .................................... 5-144
Battery ...................................... 5-144
Draining of coolant water ......................5-144
Tire equipment . . ............................. 5-144
Special winter equipment ......................5-145
Driving on snow or ice ........................ 5-145