2017 INFINITI QX60 HYBRID reset

iPod® player
SymptomPossible cause Possible solution
The system does not recognize an iPod®. The connector cable is not correctly connected or the
iPod® does not correctly operate. Connect the connector cable again. If the system does not
recognize the iPod® after performing the procedure above,
reset the iPod®.
The iPod® that is connected is not compatible with the
system. Check the iPod® model and firmware versions available for
the system.
The USB extension cable is not correctly connected. Do not use a USB extension cable.
The cable is rapidly connected to or disconnected from the
USB connector. Slowly connect or disconnect the USB cable.
An iPod® cannot be operated. The iPod® is connected to the in-vehicle audio system
while headsets, etc. are connected to the iPod®. Remove all equipment from the iPod® after disconnecting
the iPod® from the system, and then connect it to the sys-
tem again.
The iPod® is not operating normally. Disconnect and re-connect the iPod® to the in-vehicle
audio system.
The system plays back an album/track that includes par-
ticular album art. Disconnect the iPod® from the in-vehicle audio system
and then reset the iPod®. Disable the album art and then
re-connect the iPod® to the system.
An iPod® does not respond. There are too many tracks in a category. Decrease the number of tracks in a category (less than
3,000 tracks) .
The shuffle function is turned on. Turn off the shuffle function if many tracks are stored on
the iPod.
Music cannot be played back. The connector is not connected to the iPod®. Firmly connect the connector until it clicks.
Music stops playing. The sound cuts off due to vibration resulting from the
iPod® being in an unstable location. Place the iPod® in a stable location where it does not roll
over.
The sound is distorted. The EQ (equalizer) function of the iPod® is turned on. Turn off the EQ (equalizer) function.
The iPod® battery requires more time than usual to
charge. Charging the iPod® battery may take longer while the
iPod® is playing. If the iPod® requires charging, it is recommended to stop
playback.
4-154Monitor, climate, audio, phone and voice recognition systems

BLUETOOTH® HANDS-FREE PHONE SYSTEM
SymptomPossible cause Possible solution
A cellular phone cannot be registered. The cellular phone is not compatible with the in-vehicle
hands-free phone system. Use a cellular phone compatible with the system. It is rec-
ommended that you visit the website www.infinitiusa.com/
bluetooth/ for model compatibility.
Registration of the cellular phone has been performed
incorrectly. Check the registration procedure, and then register the
cellular phone again.
A cellular phone cannot be connected or becomes discon-
nected after registration is complete. The Bluetooth® setting of the in-vehicle hands-free phone
system is turned off. Turn on the Bluetooth® setting of the system.
The Bluetooth® setting of the cellular phone is turned off. Turn on the Bluetooth® setting of the cellular phone.
The remaining battery level of the cellular phone is low. Charge the battery of the cellular phone.
The wireless Bluetooth® connection may be disrupted de-
pending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hands-free phone
system. Do not place the cellular phone close to the seats
or your body.
Registration of the cellular phone is not complete. Perform registration of the cellular phone.
A call to a particular number fails. If the system tries to make a call several times to the same
phone number (for example: the party does not respond to
the call, the party is out of the network service area, or the
call is abandoned before the party responds) , the system
may reject a request to make a call to the phone number. Turn the cellular phone off and then on again to reset the
connection.
The system does not recognize the connection of a cellular
phone and cannot receive or make a call. The cellular phone is not compatible with the in-vehicle
hands-free phone system. Use a cellular phone compatible with the system. It is rec-
ommended that you visit the website www.infinitiusa.com/
bluetooth/ for model compatibility.
The cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
The phone operation is limited by the functions (such as
dial lock, etc.) of the registered cellular phone. Remove any settings that are limiting use of the cellular
phone, and then perform registration again.
Monitor, climate, audio, phone and voice recognition systems4-157

Infiniti InTouchTMuses an operating system like
those found on many computers, tablets and cell
phones. Like these devices, processing speed
may vary, and system response delays or resets
may occur intermittently. This does not indicate a
malfunction, and further information on system
operation can be found below.
System Start-Up
Due to the large number of features and capabili-
ties that the Infiniti InTouch
TMneeds to load on
start-up, it may take up to a minute for all func-
tions (such as Apps) to be available. The system
will display “Now Loading All Apps...” during this
time.
System Response Delay
Infiniti InTouch
TMuses an operating system like
those found on many computers, tablets and cell
phones. Like these devices, sometimes pro-
grams do not respond immediately and this may
temporarily delay system use.
In most situations, simply waiting a few moments
longer should be sufficient for the pending opera-
tions to complete.
If the system temporarily does not respond to
commands, the system can be easily reset. Sim-
ply push down the VOL/ON-OFF button for at
least 5 seconds. The system will turn off and
restart. After restart, all functions should be available.
If a navigation route was set, the route should
resume automatically.
System Reset
As noted above, intermittent system resets may
occur during normal operation. You may also
wish to reset the system if you find that a particu-
lar feature is not loading or responding. Often, a
quick system reset will resolve any issue you may
be experiencing. After restart, all functions will be
available as described above.
System Updates
Like many digital devices, the Infiniti InTouch
TMis
designed to allow for software updates as en-
hancements are developed and additional fea-
tures added. If you have questions about system
performance, it is recommended that you contact
an INFINITI retailer to ensure that your vehicle has
had the latest available software installed.
Operating Tips
Infiniti InTouch
TMprovides several methods of
operation to suit your preferences. The following
are suggested operating tips. ●
Operating the control panel, steering wheel
controls, or other controls too quickly can
cause a lag between the control and the
display. Operate the controls carefully and
allow the system to respond to your request.
● INFINITI recommends using Voice Recogni-
tion whenever possible to select options
while driving. Some touch screen function-
ality is intentionally unavailable during driv-
ing. Please view the available voice com-
mands by pushing the
(TALK) switch
and then selecting a category on the display.
● When looking for a street address or Points
of Interest (POI) , remember that you can use
Connected Search and Assisted Search
features within Infiniti InTouch
TMServices to
expand your search methods and results.
The Voice Recognition system recognizes a
defined set of commands. These commands
can be viewed in the display by pushing
the
(TALK) switch and then selecting
a category from the displayed list. The com-
mands can also be found in the Voice Rec-
ognition section under command list. For
additional information, refer to “Command
list” in this section.
ADDITIONAL SYSTEM INFORMATION
4-162Monitor, climate, audio, phone and voice recognition systems

●If the low tire pressure warning light
illuminates while driving, avoid sudden
steering maneuvers or abrupt braking,
reduce vehicle speed, pull off the road
to a safe location and stop the vehicle
as soon as possible. Driving with under-
inflated tires may permanently damage
the tires and increase the likelihood of
tire failure. Serious vehicle damage
could occur and may lead to an accident
and could result in serious personal in-
jury. Check the tire pressure for all four
tires. Adjust the tire pressure to the
recommended COLD tire pressure
shown on the Tire and Loading Informa-
tion label to turn the low tire pressure
warning light OFF. If you have a flat tire,
replace it with a spare tire as soon as
possible. (For additional information,
refer to “Flat tire” in the “In case of
emergency” section for changing a flat
tire.) ●
Since the spare tire is not equipped with
the TPMS, when a spare tire is mounted
or a wheel is replaced, tire pressure will
not be indicated, the TPMS will not
function and the low tire pressure warn-
ing light will flash for approximately
1 minute. The light will remain on after
1 minute. Have your tires replaced
and/or TPMS system reset as soon as
possible. It is recommended that you
visit an INFINITI retailer for this service.
● Replacing tires with those not originally
specified by INFINITI could affect the
proper operation of the TPMS.
● Do not inject any tire liquid or aerosol
tire sealant into the tires, as this may
cause a malfunction of the tire pressure
sensors.
CAUTION
● The TPMS may not function properly
when the wheels are equipped with tire
chains or the wheels are buried in snow.
●
Do not place metalized film or any metal
parts (antenna, etc.) on the windows. This
may cause poor reception of the signals
from the tire pressure sensors, and the
TPMS will not function properly.
Some devices and transmitters may temporarily
interfere with the operation of the TPMS and
cause the low tire pressure warning light to illu-
minate.
Some examples are:
– Facilities or electric devices using similar radio frequencies are near the vehicle.
– If a transmitter set to similar frequencies is being used in or near the vehicle.
– If a computer (or similar equipment) or a DC/AC converter is being used in or near the
vehicle.
Low tire pressure warning light may illuminate in
the following cases. ● If the vehicle is equipped with a wheel and
tire without TPMS.
● If the TPMS has been replaced and the ID
has not been registered.
● If the wheel is not originally specified by
INFINITI.
Starting and driving5-7

CRUISE CONTROL OPERATIONS
The cruise control allows driving at a speed be-
tween 25 - 89 mph (40 - 144 km/h) without
keeping your foot on the accelerator pedal.
To turn on the cruise control,push the
ON/OFF switch on. The CRUISE indicator light
in the vehicle information display will illuminate.
To set cruising speed, accelerate the vehicle to
the desired speed, push the COAST/SET switch
and release it. The SET indicator light in the
vehicle information display will illuminate. Take
your foot off the accelerator pedal. Your vehicle
maintains the set speed.
● To pass another vehicle, depress the ac-
celerator pedal. When you release the
pedal, the vehicle returns to the previously
set speed.
● The vehicle may not maintain the set speed
when going up or down steep hills. If this
happens, drive without the cruise control.
To cancel the preset speed, use one of the
following three methods:
● Push the CANCEL switch; the SET indicator
light in the vehicle information display goes
out.
● Tap the brake pedal; the SET indicator light
goes out. ●
Push the ON/OFF switch off. Both the
CRUISE indicator light and SET indicator
light in the vehicle information display go out.
The cruise control is automatically canceled and
the SET light in the vehicle information display
goes out if: ● You depress the brake pedal while pushing
the ACCEL/RES or SET/COAST switch.
The preset speed is deleted from memory.
● The vehicle slows down more than 8 mph
(13 km/h) below the set speed.
● You move the shift lever to N (Neutral) .
To reset at a faster cruising speed, use one of
the following three methods:
● Depress the accelerator pedal. When the
vehicle attains the desired speed, push and
release the COAST/SET switch.
● Push and hold the ACCEL/RES switch.
When the vehicle attains the speed you de-
sire, release the switch.
● Push and release the ACCEL/RES switch.
Each time you do this, the set speed in-
creases by about 1 mph (1.6 km/h). To reset at a slower cruising speed,
use one
of the following three methods:
● Lightly tap the brake pedal. When the ve-
hicle attains the desired speed, push the
COAST/SET switch and release it.
● Push and hold the COAST/SET switch. Re-
lease the switch when the vehicle slows to
the desired speed.
● Push and release the COAST/SET switch.
Each time you do this, the set speed de-
creases by about 1 mph (1.6 km/h).
To resume the preset speed, push and re-
lease the ACCEL/RES switch. The vehicle re-
turns to the last set cruising speed when the
vehicle speed is over 25 mph (40 km/h).
5-76Starting and driving

●When the shift lever is not in the D (Drive) or
Manual mode
● When the parking brake is applied
● When the brakes are operated by the driver
When the COAST/SET switch is pushed under
the following conditions, the system cannot be
set.
A warning chime will sound and a message will
pop up: ● When the VDC system is off (To use the ICC
system, turn on the VDC system. Push the
CRUISE ON/OFF switch to turn off the ICC
system and reset the ICC switch by pushing
the CRUISE ON/OFF switch again.)
For additional information about the VDC
sytem, refer to “Vehicle Dynamic Control
(VDC) system” in this section.
● When ABS or VDC is operating
● When a wheel is slipping (To use the ICC
system, make sure the wheels are no longer
slipping. Push the CRUISE ON/OFF switch
to turn off the ICC system, and reset the ICC
system by pushing the CRUISE ON/OFF
switch again.)
1System set display with vehicle ahead
2System set display without vehicle ahead
Vehicle detected ahead
When a vehicle is detected in the lane ahead, the
ICC system decelerates the vehicle by control-
ling the throttle and applying the brakes to match
the speed of a slower vehicle ahead. The system
then controls the vehicle speed based on the
speed of the vehicle ahead to maintain the driver
selected distance. NOTE:
● The stoplights of the vehicle come on
when braking is performed by the ICC
system.
● When the brake operates, a noise may
be heard. This is not a malfunction.
When a vehicle ahead is detected, the vehicle
ahead detection indicator comes on. The ICC
system will also display the set speed and se-
lected distance.
Vehicle ahead not detected
When a vehicle is no longer detected ahead, the
ICC system gradually accelerates your vehicle to
resume the previously set vehicle speed. The ICC
system then maintains the set speed.
When a vehicle is no longer detected, the vehicle
ahead detection indicator turns off.
If a vehicle ahead appears during acceleration to
the set vehicle speed or any time the ICC system
is in operation, the system controls the distance
to that vehicle.
When a vehicle is no longer detected under
approximately 15 mph (24 km/h), the system will
be canceled.
LSD2535
5-86Starting and driving

When passing another vehicle,the set speed
indicator
Awill flash when the vehicle speed
exceeds the set speed. The vehicle detect indi-
cator will turn off when the area ahead of the
vehicle is open. When the pedal is released, the
vehicle will return to the previously set speed.
Even though your vehicle speed is set in the ICC
system, you can depress the accelerator pedal
when it is necessary to accelerate your vehicle
rapidly.1System set display with vehicle ahead
2System set display without vehicle ahead
How to change the set vehicle speed
To cancel the preset speed, use one of the
following methods:
● Push the CANCEL switch. The set vehicle
speed indicator will go out.
● Tap the brake pedal. The set vehicle speed
indicator will go out.
● Turn the CRUISE ON/OFF switch off. The
ICC indicators will go out. To reset at a faster cruising speed,
use one of
the following methods:
● Depress the accelerator pedal. When the
vehicle attains the desired speed, push and
release the COAST/SET switch.
● Push and hold the ACCEL/RES switch. The
set vehicle speed will increase by approxi-
mately 5 mph (5 km/h).
● Push, then quickly release the ACCEL/RES
switch. Each time you do this, the set speed
will increase by approximately 1 mph
(1 km/h).
To reset at a slower cruising speed, use one
of the following methods:
● Lightly tap the brake pedal. When the ve-
hicle attains the desired speed, push the
COAST/SET switch and release it.
● Push and hold the COAST/SET switch. The
set vehicle speed will decrease by approxi-
mately 5 mph (5 km/h).
● Push, then quickly release the COAST/SET
switch. Each time you do this, the set speed
will decrease by approximately 1 mph
(1 km/h).
LSD2557LSD2535
Starting and driving5-87

To resume the preset speed,push and re-
lease the ACCEL/RES switch. The vehicle will
resume the last set cruising speed when the
vehicle speed is over 20 mph (32 km/h).
How to change the set distance to the
vehicle ahead
The distance to the vehicle ahead can be se-
lected at any time depending on the traffic con-
ditions.
Each time the distance switch
Ais pushed, the
set distance will change to long, middle, short
and back to long again, in that sequence.
Distance Approximate distance at
60 mph (100 km/h) [ft (m)]
1. Long 180 (55)
2. Middle 130 (40)
3. Short 80 (25)
● The distance to the vehicle ahead will
change according to the vehicle speed. The
higher the vehicle speed, the longer the dis-
tance.
● If the hybrid system is stopped, the set dis-
tance becomes “long”. (Each time the hybrid
system is started, the initial setting becomes
“long”.)
LSD2061LSD2429
5-88Starting and driving