2017 INFINITI Q70 HYBRID steering wheel

9. Voice recognition
9-14
.If the air conditioner is set to “Auto”,
the fan speed is automatically lowered
so that voice commands can be recog-
nized more easily.
. The voice recognition system cannot be
operated when the retractable hard top
is not closed (for G37 Convertible only).
GIVING VOICE COMMANDS
1. Push located on the steering
wheel.
2. A list of commands appears on the screen, and the system announces,
“Please say a command”.
3. After the tone sounds and the icon on the screen changes from [
]to[],
speak a command.
Operating tips
. If the command is not recognized, the
system announces, “Please say again”.
Repeat the command in a clear voice.
. Push once to return to the
previous screen.
. To cancel the command, push and hold
>. The message, “Voice can-
celed” will be announced.
. Push >to stop the voice
prompt and give the command at once.
Remember to wait for the tone before
speaking.
. To adjust the volume of the system
feedback, push the volume control
buttons [+] or [−] on the steering wheel
or use the audio system volume control
knob while the system is making an
announcement.
How to speak numbers
INFINITI Voice Recognition requires a cer-
tain way to speak numbers when giving
voice commands. Refer to the following
examples. General rule:
Only single digits 0 (zero) to 9 can be used.
For example, to speak 500,
“five zero zero”
can be used, but “five hundred”cannot.
Examples:
1-800-662-6200
“One eight zero zero six six two six two
zero zero”
Improving Recognition of Phone numbers:
Recognition of phone numbers can be
improved by speaking the phone number
in 3 groups of numbers. For example, to
call 800-662-6200, speak “Eight Zero
Zero” first, and the system will then ask
to speak the next three digits. Then, speak
“ Six Six Two” . After recognition, the
system will then ask to speak the last 4
digits. Speak, “Six Two Zero Zero”. Using
this method of phone digit entry can
improve recognition performance.INFO:
For best recognition, speak “zero” for the
number “0”and “oh” for the letter “o”.

9. Voice recognition
9-18
.[Continuous Learning]:Have the system learn the voice
commands of the user in succession,
without selecting commands one by
one.
VOICE COMMAND EXAMPLES
To use the voice recognition function,
speaking one command is sometimes
sufficient, but at other times it is necessary
to speak two or more commands. As
examples, some additional basic opera-
tions by voice commands are described
here.
Example 1: Switching map to 2D
(Plan View) mode
1. Push located on the steering
wheel.
2. The system announces, “Please say a
command”. 3. After the tone sounds and the icon on
the screen changes from [
]to[],
speak “Plan View Map”.
4. Voice feedback will be provided when
the command is accepted, and the map
is displayed in 2D (Plan View).
Example 2: Setting destination
using places list
1. Push located on the steering
wheel. 2. The system announces,
“Please say a
command”.
3. After the tone sounds and the icon on the screen changes from [
]to[],
speak “Places”.
4. If a route is already set, choose “Near
Current Location” ,“Along Route” or
“Near Destination”.
5. After the tone sounds and the icon on the screen changes again, speak
“Along Route”.

6. Voice feedback will be provided whenthe command is accepted, and the list
of places of interest categories ap-
pears.
7. After the tone sounds and the icon on the screen changes again, speak
“Two ”.
8. Voice feedback will be provided when
the command is accepted, and the list
of places of interest in the category
specified in the previous step appears.
9. After the tone sounds and the icon on the screen changes again, speak
“One”.
10. Voice feedback will be provided whenthe command is accepted, and the
system starts calculating a route to
the selected facility.
Example 3: Setting destination by
street address
1. Push located on the steering
wheel.
2. The system announces, “Please say a
command”.
3. Speak “Address”.
4. Speak the name of the state, “Califor-
nia”.
5. Speak the name of the city, “Gardena”.
6. Speak the name of the street, “South
Figueroa street”.
INFO:
Speak the street name precisely including
boulevard, way, north, south, etc. In Alter-
nate Command Mode, the system does not
recognize abbreviated names when they are
9. Voice recognition
9-19

INFINITI CONNECTIONTM(if so equipped)
SymptomPossible cause Possible solution
The system cannot connect to
the Infiniti Connection Data
Center. A subscription for the Infiniti Connection
service has not been established.
Sign up for a subscription to the Infiniti Connection service. For details about
subscriptions, contact the Infiniti Connection support line at 1-800-334-7858 (for
U.S.) /1-855-892-7418 (for Canada).
The communication line is busy. Try again after a short period of time.
The vehicle is in a location where it is
difficult to receive radio waves. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display shows
that the vehicle is inside the communication area, the system can be used.
TCU (Telematics Communication Unit) is
not turned on. If the icon does not show that the vehicle is inside the communication area despite
the fact that the vehicle is in that location, contact the Infiniti Connection support
line at 1-800-334-7858 (for U.S.) /1-855-892-7418 (for Canada).
Radio wave reception is not sufficient for
TCU operation. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display shows
that the vehicle is inside the communication area, the system can be used.
Some of the items that are
displayed on the menu screen
cannot be selected. The vehicle is being driven and some menu
items are disabled.
The vehicle is being driven. Stop the vehicle in a safe location and apply the
parking brake before operating the functions.
Some parts of the screen are
not displayed. The vehicle is being driven and some menu
items are disabled. Operate the system after stopping the vehicle in a safe location and applying the
parking brake.
The system does not announce
information. The volume level is set to the minimum. Adjust the volume level by operating the VOLUME control knob located on the
control panel or on the steering wheel switch while the system is announcing
information.
11. Troubleshooting guide
11-9

11. Troubleshooting guide
11-10
VOICE RECOGNITION
SymptomPossible cause Possible solution
The system does not accept the voice
command.
or
The system accepts the voice command
incorrectly. The interior of the vehicle is too noisy. Close the windows or have other occupants
be quiet.
The volume of the voice is too low. Speak louder.
The volume of the voice is too loud. Speak softer.
Pronunciation is unclear. Speak clearly.
The voice command is given before the voice recognition system is
ready. Push
>on the steering wheel,
and speak a command after the tone
sounds.
8 seconds or more have passed after pushing >on the
steering wheel. Make sure to speak a command within 8
seconds after the beep tone sounds.
Only a limited range of voice commands is usable for each screen. Use a correct voice command appropriate for the current screen.
The system cannot be operated. The retractable hard top is not closed (G37 Convertible only). Close the retractable hard top.
INFO:
For the best recognition, speak the appropriate commands. Command lists are available earlier in this manual.
Standard Mode:
“Command lists (Standard mode)”
(page 9-21)
Alternate Command Mode:
“ Command Lists (Alternate command
mode)” (page 9-24)

Index
12-12
Starting system......................................... 2-8
Steering wheel switches............................ 2-7
Storing avoid area .................................... 6-7
Storing current vehicle location ................. 6-3
Storing home location/address ............... 2-20
Storing location ................................. 5-5, 6-2
Storing location by moving map................ 6-4
Storing location by searching .................... 6-2
Storing route ............................................ 6-5
Storing tracked route ................................ 6-6
Switching estimated arrival time display .. 5-29
System feedback announcement modes ... 9-15
T
Touch panel operation ............................ 2-15
Touch screen operation ........................... 2-11
Traffic information ................................. 11-11
Traffic information on map ............. 3-22, 7-18
Traffic information settings...................... 7-20
Transferring information to/from
Address Book ......................................... 6-22
Turning voice guidance ON/OFF............... 2-25
U
Unit settings ........................................... 8-14 Updating All Information Feeds .............. 7-10
Using controls to adjust values,
levels, etc. .............................................. 2-12
Using voice
recognition system.................. 2-27, 9-4, 9-13
V
Vehicle icon (Troubleshooting)................. 11-4
Viewing available traffic information ....... 7-16
Viewing available weather information .... 7-21
Viewing GPS current
location information ................................ 7-32
Viewing information about current
vehicle location ....................................... 7-15
Viewing information about
searched location...................................... 5-6
Viewing information feeds history ........... 7-11 Viewing navigation system
version information ................................. 7-32
Voice command examples ................ 9-5, 9-18
Voice guidance........................................ 10-3
Voice guidance (Troubleshooting) ............ 11-8
Voice guidance during route guidance....... 5-7
Voice recognition (Troubleshooting) ....... 11-10
Volume adjustment ................................. 8-11
W
What is GPS (Global
Positioning System)? ............................... 10-4
When gray road is displayed on map ...... 10-8