2017 INFINITI Q50 HYBRID tow

4. ROADSIDE ASSISTANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . RAG–19
4-1 JUMP STARTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–19
4-1.1 JUMP STARTING PROCEDURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–20
4-1.2 SHIFT SELECTOR LEVER LOCK RELEASE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–21
4-2 TOOLS INSTALLED IN THE VEHICLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–21
4-3 TOWING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–22
4-3.1 VEHICLE SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–22
4-3.2 TOWING GUIDELINES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–23
4-3.3 USE OF VEHICLE EQUIPPED HOOKS FOR RECOVERY OPERATIONS . . . . . . . RAG–24
4-4 JACKING UP THE VEHICLE AND CHANGING A TIRE . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–26
5. STORING THE VEHICLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–28
5-1 DANGER SIGN EXAMPLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–28
5-2 REMOVE SERVICE PLUG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–30
RAG–4

3. If possible, keep the Infiniti Intelligent Key at least5 meters (16 feet) away from the vehicle to prevent
accidentally turning ON the hybrid system while the
roadside assistance is in progress.
3-5 Water Submersion
DANGER
Damage level of submerged vehicle may not be apparent. Handling a submerged
vehicle without appropriate Personal Protective Equipment (PPE) will result in serious
injury or death from electrical shock.
•The ignition switch of the submerged vehicle must be turned OFF first, if possible.
Then the vehicle must be completely out of the water and drained to avoid electrical shock.
•
If the vehicle is in the water, to avoid electrical shock NEVER touch the high-voltage
components, harnesses or service plug. PPE must always be worn when touching or
working on high-voltage components.
Only first responders wearing appropriate Personal Protective Equipment (PPE) should shut down the vehicle.
After shut down, standard towing/recovery procedures can be used. Refer to
4-3 Towing (RAG–22).
3-6 Vehicle Fire
• Always utilize full Personal Protective Equipment (PPE) and self-contained breathing apparatus during fire fighting operations. Smoke from a Q50 HYBRID vehicle fire is
similar to smoke from a conventional vehicle fire.
• In the case of extinguishing a fire with water, large amounts of water from a fire hydrant (if possible) must be used. DO NOT extinguish fire with a small amount of water.
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RAG–17

• Remove jacking tools located inside the trunk as illustrated.
Spare tire (if so equipped):
The spare tire is located under the trunk floor cover. • Remove the clamp (2) holding the spare tire.
4-3 Towing
4-3.1 Vehicle Specifications
Length 188.6 in. (4,791 mm) *1
188.3 in. (4,783 mm) *2
Width 71.8 in. (1,824 mm)
Overall Height 56.8 in. (1,443 mm) *3
57.2 in (1,453 mm) *4
Wheel Base 112.2 in. (2,850 mm)
Minimum ground clearance 5.1 in. (130.2 mm) *3 4.8 in. (122.0 mm) *4
Overall vehicle weight 1,770 kg – 1,898 kg (3,902 lbs. – 4,185 lbs.) (Weight varies by equipment and trim level.)
Front approach angle 16.0 *3
16.6 *4
Rear departure angle 16.2 *3
16.8 *4
*1 With front license plate
*2 Without front license plate
*3: 2WD models
*4: AWD models
2
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RAG–22

4-3.2 Towing Guidelines
Infiniti strongly recommends that Q50 HYBRID be towed with the driving (rear) wheels off the ground or that a
dolly be used as illustrated.
• Never tow with the rear wheels on the ground or four (4) wheels on the ground (forwardor backward) , as this may cause serious and expensive damage to the motor.
• Never tow AWD models with any of the wheels on the ground as this may cause serious and expensive damage to the powertrain.
• Transport the vehicle only after turning the ignition switch OFF.
• Safety chains or cables must be attached only to the main structural members of the vehicle. Otherwise, the vehicle body will be damaged.
• Do not use the vehicle tie down hook to free a vehicle stuck in sand, snow, mud, etc.
• Never tow a vehicle using the vehicle tie down hook.
• Always pull the cable straight out from the front of the vehicle. Never pull on the vehicle at an angle.
• Pulling devices should be routed so they do not touch any part of the suspension, steering, brake, high-voltage or cooling systems.
• Pulling devices such as ropes or canvas straps are not recommended for use in vehicle towing or recovery.
Perform vehicle towing by holding up drive (rear) wheels or on flatbed in order to prevent secondary damage
from voltage generated by the motor. In addition, turn the ignition switch OFF when towing the vehicle. Refer to
the following illustrations:
2WD models
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RAG–23

AWD models
NOTE:
It is also permissible to transport the Q50 facing rearward on a flatbed. If the vehicle cannot be
placed in Neutral, a P (Park) release procedure may be required. Refer to
4-1.2 Shift Selector
Lever Lock Release (RAG–21)
.
4-3.3 Use of Vehicle Equipped Hooks for Recovery Operations
To avoid vehicle damage, serious personal injury or death when recovering a stuck vehicle:
• Tow chains or cables must be attached only to main structural members of the vehicle.
• Do not use the vehicle tie-downs to tow or free a stuck vehicle.
• Only use devices specifically designed for vehicle recovery and follow the manufacturer’s instructions.
• Always pull the recovery device straight out from the front of the vehicle. Never pull at an angle.
• Route recovery devices so they do not touch any part of the vehicle except the attachment point.
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RAG–24

Front Tie Down Hook:• Do not use the front tie down hook for towing or vehiclerecovery.
Rear Tie Down Hook: • Do not use the rear tie down hook for towing or vehiclerecovery.
• The rear tie down hook is designed to secure the vehicle during transport only, as illustrated.
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S
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RAG–25