Blue link User’s Manual
Welcome to Blue link ........................................................................\
........................ 1
Hyundai vehicle o wner Privacy Policy ........................................................ 2
enrolling in Blue link ........................................................................\
................. 3
s etting Blue link Preferences and a lerts ...................................................5
Blue link Features o verview........................................................................\
... 7
a ccessing Blue link Features
smart Phone Mobile a pplication ......................................................... 9
Using Blue link in your Car ..................................................................... 11
Using Blue link online ........................................................................\
.... 12
i n-vehicle Wi-Fi ........................................................................\
................... 13
Blue link Features
Blue link Connected Care Package
Safety a utomatic Collision notification and a ssistance .................... 14
sos emergency a ssistance ............................................................. 15
enhanced r oadside assistance ..................................................... 16
Car Care Monthly vehicle Health r eport ..................................................... 17
a utomatic diagnostic trouble Code notification ...................18
s ervice link ........................................................................\
................... 18
on-d emand diagnostics ................................................................. 19
driving i nformation ........................................................................\
... 19
Maintenance a lert ........................................................................\
...... 20
s onata PHev exclusive Features .................................................... 21
Blue link r emote Package
Convenience r emote door Unlock/l ock .............................................................. 22
r emote Horn/lights ........................................................................\
.. 23
r emote start with Climate Control* ............................................ 24
Car Finder ........................................................................\
...................... 26
Safeguard s tolen vehicle recovery ................................................................... 27
s tolen vehicle slowdown ................................................................ 27
v ehicle immobilization ..................................................................... 28
Panic notification ........................................................................\
....... 28
a larm notification ........................................................................\
...... 28
v alet alert ........................................................................\
...................... 29
g eo-Fence ........................................................................\
..................... 29
speed a lert ........................................................................\
................... 30
Curfew alert........................................................................\
.................. 30
Blue link guidance Package
d estination s earch Powered by g oogle
tM ........................................ 31
i ndex ........................................................................\
.......................................... 34Features
accessible via the
Mobile a
pp
* not available on all models
t aBle oF Contents
1 i Blue link User’s Manual Blue link User’s Manual i 2
HyUndai veHiCle oWner Priva Cy PoliC y
your Hyundai vehicle may be equipped with technologies and services that use
information collected, generated, recorded or stored by the vehicle. Hyundai
has created a vehicle o wner Privacy Policy to explain how these technologies
and services collect, use, and share this information.
y ou may read our vehicle o wner Privacy Policy on the Hyundaiusa.com website
at https://www.hyundaiusa.com/owner-privacy-policy.aspx. i f you would like
to receive a hard copy of our vehicle o wner Privacy Policy, please contact our
Customer Connect Center at:
Hyundai Motor a merica
Hyundai Customer Connect Center
P.o . Box 20850
Fountain valley, C a 92728-0850
800-633-5151 [email protected]
Hyundai’s Customer Connect Center representatives are available Monday
through Friday, between the hours of 5:00 a M and 7:00 PM Pst and saturday
and sunday between 6:30 a M and 3:00 PM Pst (english). For Customer Connect
Center assistance in spanish or Korean, representatives are available Monday
through Friday between 6:30 a M and 3:00 PM Pst.Welcome to
Blue link® is a dynamic, telematics technology that allows Hyundai vehicles
to send—and receive—important and useful information.
t he system uses an enhanced cellular network, with automatic roaming, that
optimizes connections and prioritizes emergency requests. i n your vehicle,
Blue link uses voice-response technology, with the addition of gPs and
a live assistance team for selected needs.
With Blue link you get…
• automatic emergency assistance, in the unfortunate event of
a collision.
• t he convenience of d estination search, Powered by g oogle
tM*, as well
as the ability to remotely operate various vehicle features.
• t he peace of mind that comes with in-vehicle, on-demand diagnostics,
and more…
i n addition, selected features incorporate notifications
via your choice of
text messaging or email.
Please note that selected Blue link features and notifications require
that you first input information or set preferences online
. (see Blue
link Features o verview, pages 6-7.)
a n available smart phone mobile app gives you direct access to selected
r emote features such as r emote start with Climate Control* and r emote
d oor l ock/Unlock.
NOTICE: THIS VEHICLE MAY UTILIZES 3G WIRELESS TECHNOLOGY,
WHICH IS EXPECTED TO NO LONGER FUNCTION AFTER 2022. YOUR
VEHICLE WILL BE UNABLE TO CONNECT TO BLUE LINK SERVICES AFTER
2022 AND MAY NOT BE UPDATED TO SUPPORT OTHER TECHNOLOGIES.
* not available on all models. g oogle is a registered trademark of google inc.
Watch & l earn more
about Hyundai Blue link
Blue link User’s Manual i 4
3 i Blue link User’s Manual
3 Blue link Packages
Blue link services come in three packages:
Connected Care
r emote
• r emote s ervice:
– r emote d oor lock/
Unlock
– r emote Horn/lights
– r emote s tart with
Climate Control
*
– Car Finder**
– Parking Meter r eminder**
• vehicle safeguard:
– stolen v ehicle
r ecovery
– stolen v ehicle
slowdown
– vehicle
i mmobilization
– alarm notification
– Panic notification •
v ehicle s afeguard a lert***:
– valet a lert
– geo-Fence
– speed a lert
– Curfew a lert
• Car Care:
–
driving i nformation
– on-d emand diagnostics
– a utomatic diagnostics trouble Code notification
– Monthly vehicle Health r eport
–
Maintenance a lert
*
– service link
• s
afety:
– a utomatic Collison notification and a ssistance
– enhanced r oadside assistance
– sos emergency a ssistance
guidance***
• destination s earch Powered by g oogletM
• destination s end-to-Car by g oogletM
Purchasing Packages
owners can subscribe to Blue link packages in the following groupings after
applicable complimentary or trial periods:
• Connected Care
• Connected Care + r emote + guidance
• Connected Care + r emote
• Connected Care + guidance
Cancelling Packages
When selling or trading in your vehicle, you are entitled to a refund of any
unused portion of your subscription. Please call 855-2-Bluelink (855-225-8354)
to cancel your subscription.
enrollment begins with creating an account on MyHyundai.com, the Hyundai
owner website that you can use to access your Blue link preferences as well as
a number of other ownership tools.
you can do this at your dealership or at home.
if you have not done so already, go to www.MyHyundai.com and select “register”.
on the registration screen, you will provide basic information about you
and your vehicle that will be automatically populated into your Blue link
enrollment and Preferences screens. Please note that you will need your vehicle
identification number ( vin) to complete this step.
a fter the enrollment process, you can learn about all the Blue link features and
the associated packages—at www.Hyundaibluelink.com, and try them during
your free trial periods. i n order to setup feature preferences, log on to your Blue
link account on www.MyHyundai.com.
Free t rial Periods
Packages standard Period Blue link
trial with
a uto r enewal**
Blue link Connected Care 1 year*n/a
Blue link r emote n/a3 mos
Blue link guidance*** n/a3 mos
t he Blue link Connected Care package is standard for 1 year from the vehicle
date of first-use and is transferrable to subsequent owners during the period.
Please note: Hyundai Blue link s ervice is only available in the 50 United s tates. remote
and guidance are only available with an active Connected Care package and
a credit card on file.
*t he 1 year period starts with vehicle date of first use.
**a credit card is required for a r emote and guidance trial and any removal of the credit
card during the trial will cancel the subscription and any remaining trial time.
enrolling in Bl Ue linK
* not available on all models, ** a vailable via Mobile app only, ***only availabe on models
equipped with factory-install navigation system
*
**only available on models equipped with factory-install navigation system
Blue link User’s Manual i 8
7 i Blue link User’s Manual
Bl Ue linK FeatUres overvieW
Preferences access to Feature
Website Mobile app i
n- vehicle
display Mirror Button
CONNECTED CARE
a uto diagnostic trouble Code
notification X
3
a
utomatic Collision notification
( a Cn) X
X1
driving information X
enhanced r oadside assistance X1
Maintenance reminder6,7X X
Monthly vehicle Health r eport X
on-d emand diagnostics X
s ervice link X
3X1
sos emergency assistance X XX1
REMOTE
alarm notification X
v ehicle s afeguard a lerts
6,7
Curfew alert X
g eo-Fence X
speed a lert X
valet a lert X
Car Finder
Parking Meter r eminder X
r emote d oor Unlock / l ock X
r emote Horn & lights X
r emote s tart with Climate
Control
4X
s tolen v ehicle recovery X
5
stolen v ehicle slowdown X5
vehicle i mmobilization X5
GUIDANCE7
destination s earch Powered by
g oogletMX X
d estination s end-to-Car by
g oogle
tMX
1) live a gent assistance
2) Within 1 mile radius
3) option to schedule service is provided following an a uto dtC occurrence
4) r emote s tart is only available for Push Button s tart-equipped vehicles with an
a utomatic transmission or d ual Clutch transmission (dC t). r emote Climate Control requires
Fully a utomatic temperature Control.
Features and Packages are subject to change.
a ccess to Feature
notifications and Messages
Website Mobile app text Messaging emailnotification History
X XX
X X X
X X
X XX X
X X X
X X
X X X
X X X
X X X
X X X
X X X
X X X
X
2
X X
X X XX X
X X XX X
X X XX X
X X
5) access to all Blue link services will remain unavailable while the vehicle is in s tolen vehicle
r ecovery mode
6) not available on all models
7) only available on models equipped with factory-install navigation system
Blue link User’s Manual i 22
21 i Blue link User’s Manual
sonata PHev exclusive Features
s tandard Connected Care Package Features Plus:
(3 years standard - enrollment required)
• Charge s tatus
• Plug and Charge status
• t ime left until fully charged
• exisiting battery level
• real-time electric and fuel range
• Charge scheduling
• start or stop charging
• set up charging schedule with days of the week and time
remote Package:
(3 month trail - enrollment and credit card required)
• standard r emote Features (see page 7)
standard guidance Package Features Plus:
(3 month trial - enrollment and credit card required)
• nearby Charge s tation search and s end-to-Car
Features accessible via the
Blue link Mobile a pps
BlUe linK reMote Pa CKage
remote d oor Unlock/l ock
With this feature, you can lock or unlock your vehicle doors from virtually
anywhere by using the Blue link Mobile a pps, or using the Blue link owner’s
website.
•
t o use this feature, you must have a Blue link Personal
identification number (Pin). to create or change your Pin, log
on to www.MyHyundai.com. s ee page 5 of this manual for more
information.
t o a ctivate r emote d oor Unlock/l ock
• By Mobile a pp: select r emote features and door UnloCK or door
loCK, as desired.
enter your Blue link Pin.
t he command to lock or unlock your doors will be sent to your
vehicle.
• By website: l og on to www.MyHyundai.com, select Blue link.
s elect r emote d oor Unlock/l ock.
s elect l ock doors or Unlock d oors and input your Blue link Pin.
Please note: a fter Blue link unlocks the doors, they will remain
unlocked for only 30 seconds. this auto relock is designed to
enhance vehicle security by relocking the doors if the doors are
not opened within 30 seconds.
r emote services are subject to adequate cellular coverage and
signal strength, and only available in the 50 United s tates.
Blue link User’s Manual i 26
25 i Blue link User’s Manual
Preconditions:
ignition is oFF
a larm is armed (i.e., vehicle locked by key fob r emote door lock)
g earshift level is in the “P” (park) position
Brake pedal is not depressed
engine hood is securely closed
a ll the doors are closed and locked
t he tailgate or trunk lid is closed
t he security/panic system is not activated
t he proximity key is not inside the vehicle
t he battery power is not low
v ehicle is located in an open area
i t has been less than 4 days since last vehicle ignition off
v ehicle located in area with good cell reception
v ehicle is not connected to a charger.
r emote s tart with Climate Control will terminate:
a fter 10 minutes or after selected engine timer runs out
Brake is pressed without proximity key inside vehicle
a larm is triggered without proximity key inside vehicle
d oor/trunk is opened from inside the vehicle
notice: laws in some communities may restrict the use of the features that
remotely start the engine. For example, some laws may require a person
using the remote start feature to have the vehicle in view when doing so
or limit the length of time a vehicle engine may idle. Please check local and
state regulations for any requirements and restrictions on remote starting of
vehicles and engine idling time.
W arning!
do not remote start vehicle in an enclosed environment (i.e., closed garage). Prolonged
operation of a motor vehicle in an enclosed environment can cause a harmful build-up of
carbon monoxide. Carbon monoxide is harmful to your health. exposure to high levels of
carbon monoxide can cause headaches, dizziness or in extreme cases unconsciousness
and/or death. d o not leave children or animals unattended in a vehicle while using the
remote start function.
C aUtion!
if the vehicle’s windshield wipers are left on when the vehicle was last driven, then the
wipers will turn on if the remote start function is activated. to avoid damage to the wiper
blades (i.e., due to heavy ice or snow accumulated on the windshield), please always turn
the vehicle’s windshield wipers off when parking the vehicle.
Car Finder
t he mobile app feature enables you to find your vehicle on a map if you
are within a 1-mile radius of your vehicle and gives you the ability to save
your vehicle’s location for future reference.
• to use this feature, you must have a Blue link Personal identification
number (Pin). to create or change your Pin, log on to
www.MyHyundai.com. s ee page 5 of this manual for more information.
to a ctivate Car Finder via Mobile a pp
• select Map from the Home Menu.
• s elect Find My Car where you will be prompted to sear CH or tag a new
location.
• to s earch within a 1-mile radius
enter your Blue link Pin.
t he command will be sent to your vehicle and the vehicle location
will be shown on the map.
i f your vehicle is outside a 1-mile radius, you can still save
the location of your vehicle by tagging it on the map.
Features accessible via the
Blue link Mobile a pps
Watch & learn more
about using Hyundai Blue
link Car Finder
Blue link User’s Manual i 34
33 i Blue link User’s Manual
alarm notification ........................................................................\
............................... 28
a utomatic Collision notification and a ssistance .............................................14
a utomatic diagnostic trouble Code notification ............................................ 18
Blue link Features ( operation Chart) ................................................................... 6
Car Finder ........................................................................\
.......................................... 26
Curfew a lert ........................................................................\
.......................................... 30
d estination s earch Powered by g oogle
tM ......................................................... 31
driving i nformation ........................................................................\
............................ 19
enhanced r oadside assistance ........................................................................\
...... 16
g eo-Fence ........................................................................\
........................................... 29
i n- vehicle Wifi ........................................................................\
..................................... 13
Maintenance a lert ........................................................................\
.............................. 20
Monthly vehicle Health r eport ........................................................................\
...... 17
on-d emand diagnostics ........................................................................\
.................. 19
Panic notification ........................................................................\
................................ 28
r emote d oor Unlock/l ock ........................................................................\
............... 22
r emote Horn/lights ........................................................................\
........................... 23
r emote s tart with Climate Control ....................................................................... 24
s ervice link ........................................................................\
.......................................... 18
sos emergency a ssistance ........................................................................\
.............. 15
smart Phone Mobile a pplication ........................................................................\
.. 8
s onata PHev exclusive Features ........................................................................\
.. 21
speed a lert ........................................................................\
.......................................... 30
s tolen v ehicle recovery ........................................................................\
.................... 27
s tolen v ehicle slowdown ........................................................................\
................. 27
Using Blue link in your Car ........................................................................\
.............. 10
Using Blue link online ........................................................................\
...................... 11
v alet a lert ........................................................................\
............................................. 29
v ehicle i mmobilization ........................................................................\
...................... 28
indeXnotes