2017 HONDA HR-V light

136 || 137
CUSTOMER INFORMATION
CUSTOMER INFORMATION
Learn about information specific to you as a Honda customer and how to\
get help.
Frequently Asked Questions/Troubleshooting
Below are some frequently asked questions and troubleshooting items that\
you may
have about the vehicle.
Q:

How do I set the vehicle clock?
A:


For vehicles without navigation, see page 48. For vehicles with navigati\
on, the

time is automatically set using GPS signals.
Q:


Why doesn’
t the vehicle start when I press the ENGINE START/STOP button?*
A:

The brake pedal must be pressed to start the engine.
Q:


What is the AUTO setting on my headlight lever?
A:


When in the AUTO position, the vehicle’
s exterior lights will automatically turn
on or off depending on the ambient lighting.
Q:


Why won’
t the driver’s door unlock when I grab the door handle, even though
the keyless access remote is within range?*
A:


If you pull the handle too quickly
, the system may not have time to confirm the
door is unlocked. W

ait to hear a beep to confirm the door is unlocked. If you are
wearing gloves, the system may be slow to respond.
Q:


After my battery was disconnected or went dead, the audio system is aski\
ng for

a code. Where do I find this?
A:


In most cases, you do not need to enter a code. T
urn on the vehicle and the
audio system, and press and hold the power button until the system react\
ivates.
Q:


Why can’
t I operate Pandora through the audio system?
A:

Audio may be streaming through
Bluetooth Audio. Make sure Pandora mode
is selected and the phone cable is properly connected to the USB adapter\

.
Some phones may prompt you to “Allow” a connection.
Q:


Is my phone compatible with
Bluetooth features?
A:
Visit handsfreelink.com (U.S.) or handsfreelink.ca (Canada) to check phone


compatibility for

Bluetooth Audio, Bluetooth HandsFreeLink, and SMS text

messaging.
Q:

Every time I press the T
alk button, the system gives me voice prompts. Can I turn
these off?*
A:


From the Home screen, select Settings. Select the V
oice Recog tab, then select

V

oice Prompt. Select Off.
CUSTOMER INFORMATION
*if equipped
Contact Us
Honda dealer personnel are trained professionals. They should be able to\
answer
all your questions. If you encounter a problem that your dealership does\
not solve
to your satisfaction, please discuss it with the dealership’s service manager or
general manager. If you are dissatisfied with the decision made by the dealership’\
s
management, contact Honda Automobile Customer Service.U.S. owners
American Honda Motor Co., Inc.
Honda Automobile Customer Service
1919 Torrance Blvd.
Mail Stop 500-2N-7A
Torrance, CA 90501-2746
Tel: (800) 999-1009
In Puerto Rico and
the U.S. Virgin Islands
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546
When you call or write, please give us the following information:
•

V
ehicle Identification Number
•

Date of purchase
•


Odometer reading of your vehicle
•


Y
our name, address, and telephone number
•

A detailed description of the problem
•


Name of the dealer who sold the vehicle to you Canadian owners
Honda Canada, Inc.
Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
T

el: (888) 946-6329
Fax: (877) 939-0909
e-mail: [email protected]
Q:

Why can’
t I select an item using the selector knob or touchscreen*?
A:
T
o prevent driver distraction, certain items are limited or inoperable wh\
ile the
vehicle is moving. Use voice commands or pull over to select the items.
Q:

Where can I find the vehicle identification number (VIN)?
A:

Check the label on the driver’
s doorjamb.
*if equipped
Honda Roadside Assistance
24-hour emergency road service is available to you in the United States \
and Canada
throughout your 3-year/36,000-mile warranty term. Services include jump starting,
flat tire and lockout assistance, towing, and more (limitations apply\
).
Call (866) 864-5211 (U.S.) or (800) 465-7587 (Canada).

138 || 139
VOICE COMMAND INDEX
CUSTOMER INFORMATION
Learn about all available voice commands to help you operate the vehicle\
. Available
on vehicles with navigation.
Press the Talk button before you say a command. To view a list of available
commands in the vehicle, say “Voice help.” Select a category to hear the commands
read aloud.
General Commands
The system accepts these commands on any screen.
Navigation CommandsThe system accepts these commands on the map/guidance screen.
General Commands
•

Display map
•


Display navigation
•


Go home 1 (or 2)
Map Display Commands
•


V
oice help
•
Display menu
•

Display setting
•

Display navigation
•

Display information •

Display audio
•

Display phone
•

Back/Cancel
•

What is today’
s date?
•
What time is it?
•

Display current location
•


Display/Hide (specify icon type):
− AT

M
− gas station
− restaurant
− post office
− grocery store
− lodging (hotel, motel)
− parking garage
− parking lot
− school
− hospital
− freeway exit information
− traffic*
− traffic speeds*
− traffic icons*
•


Display north up
•


Display heading up
•


Display 3D map
•


Display zoom in
•


Display zoom out
VOICE COMMAND INDEX
*U.S. models only
Warranty Coverages
Below is a brief summary of the warranties covering your new vehicle.
New Vehicle Limited Warranty: Covers your new vehicle, except for the emissions
control system and accessories, against defects in materials and workman\
ship.
Emissions Control Systems Defects Warranty and Emissions Performance
Warranty: Covers your vehicle’s emissions control systems. Time, mileage, and
coverage are conditional.
Seat Belt Limited Warranty: Covers seat belts that fail to function properly.
Rust Perforation Limited Warranty: Covers all exterior body panels that rust through
from the inside.
Accessory Limited Warranty: Covers Honda accessories.
Replacement Parts Limited Warranty: Covers all Honda replacement parts against
defects in materials and workmanship.
Replacement Battery Limited Warranty: Provides prorated coverage for a
replacement battery purchased from a Honda dealer.
Replacement Muffler Lifetime Limited Warranty: Covers a replacement muffler for
the duration of the ownership.
Restrictions and exclusions apply to all these warranties. See the Warranty Manual
on the Owner Information CD or at owners.honda.com (U.S.) or myhonda.ca
(Canada) for complete descriptions of each warranty, including time, mileage, and
other conditional limitations.
Your vehicle’s original tires are covered by their manufacturer. Tire warranty
information can be found on the Owner Information CD or at owners.honda.com
(U.S.) or myhonda.ca (Canada).
EPA Contact Information
An owner may obtain further
information concerning emission
warranties or report violations of the
terms of the emission warranties by
contacting:U.S. Environmental Protection Agency
Office of Transportation and Air
Quality
Compliance Division,
Light-Duty Vehicles Group
Attn: Warranty Complaints
2000 Traverwood Drive
Ann Arbor, MI 48105
Email: [email protected]

144 || 145
INDEX
VOICE COMMAND INDEX
Phone Commands
The system accepts these commands on most screens.
Info CommandsThe system accepts these commands on most screens.
•

T
rip computer
•

Display traffic list*
•


Display traffic on my route* •


Display clock
•


Display wallpaper
On-screen CommandsThe system accepts these commands on any screen where applicable. All
available commands are highlighted in yellow when you press the Talk button.
•

Next (or previous)
•


Up (or down)
•


Right (or left)
•


Return
•


OK (excluding Startup Confirmation screen)
•


Delete
*if equipped
• Dial/call by number
•
Dial/call by name
•


Call (phone number or name)
INDEX
ABS........................................................................\
...... 25
Accessory Power Socket ........................................49
Airbags........................................................................\
.. 9 About Y
our Airbags
................................................ 11
Advanced Airbags

.................................................... 9
Airbag Care
............................................................. 14
Airbag System Components
.................................13
Airbag System Indicators
.....................................11
Front Airbags (SRS)

.................................................. 9
Passenger Airbag Off Indicator

...........................12
Side Airbags
............................................................ 10
Side Curtain Airbags

.............................................. 10
SRS (Supplemental Restraint System) Indicator

11
Airbag System Components
....................................13
Airbag System Indicators

........................................11
Air Conditioning System........................................... 43
All Wheel Drive (A

WD) ............................................. 25
Ambient Meter........................................................... 95 Anti-Lock Brake System (ABS)
.........................25, 93
Audio Commands
.................................................... 142
Audio Operation
........................................................ 49
Accessory Power Socket
.....................................49
Auxiliary Input Jack

............................................... 50
Bluetooth® Audio

............................................ 57, 65
Color Audio System

................................................ 52
Compact Disc (CD)


........................................... 54

, 62
FM/AM Radio
.................................................... 53, 60
HDMI Port
................................................................ 49
HDMI Video
............................................................. 67
HondaLink™
............................................................ 59
iPod®
................................................................. 55, 63
Pandora®
................................................................ 66
SiriusXM® Radio
................................................... 61
Sound
....................................................................... 51
Steering Wheel Controls
.......................................50
Touchscreen Operation
.........................................58
USB Flash Drive
................................................ 56, 64
USB Port
.................................................................. 49
AUTO
........................................................................\
... 36
Automatic Brake Hold

.............................................. 94
Automatic Dimming Rearview Mirror

....................42
AUX Commands....................................................... 143 Auxiliary Input Jack
.................................................. 50
AWD


........................................................................\
.... 25
BACK button............................................................... 68 Battery
...................................................................... 125Bluetooth® Audio
...............................................57, 65
Bluetooth® Audio Commands ..............................143
Bluetooth® Handsfreelink® (HFL)......................... 68 E-Mail
.......................................................................76
HFL Controls
......................................................68, 71
HondaLink™ Assist

................................................77
Making a Call

....................................................70, 74
Pairing a Phone
................................................69, 73
Siri Eyes Free
..........................................................77
SMS Text Messaging

.............................................76
Speed Dial

.........................................................70, 75
Talk Button Tips
......................................................72
Voice Recognition Tips

..........................................72
Brake Assist System................................................. 93
Brake depress

...........................................................27
Brake hold
..................................................................27
Brake system
.......................................................24, 25
Braking........................................................................\
92 Brightness Control
....................................................35
Built-in key
.................................................................29
Calibration
................................................................107
Carbon Monoxide Gas................................................ 4
Cargo Area Lights
.....................................................35
Changing a Flat Tire
................................................109
Changing Settings
.....................................................47
Changing Wiper Blades

.........................................126
Charging system........................................................ 24 Childproof Door Locks


..............................................31
Child Safety

................................................................15
Childproof Door Locks

...........................................31
Installing a LA

TCH-Compatible Child Seat .........18
Selecting a Child Seat

...........................................17
Child Seat

...................................................................17
Adding Security with a Tether
..............................20
Installing a LATCH-Compatible Child Seat
.........18
Selecting a Child Seat

...........................................17
Climate Control Commands

...................................141
Climate Control System

............................................44
Clock........................................................................\
.... 48 Color Audio System

..................................................52
Compact Disc (CD)
..............................................54, 62
Compact Disc (CD) Commands
.............................142
Contact Us
................................................................137
Continuously Variable Transmission (CVT)
...........90
Coolant
......................................................................124
Cruise Control
............................................................96
CRUISE
MAIN ............................................................27
CUSTOMER Information......................................... 136
Customized Features

................................................47
CVT

........................................................................\
......90
Dashboard and Other Controls
.................................2
Destination
.................................................................81
Detour
........................................................................\
.84

146 || 147
INDEX
INDEX
Dialing a Number ................................................ 70 , 74
Door Mirrors .............................................................. 42
Door Operation
.......................................................... 31
Doors
........................................................................\
... 30
Door/tailgate open
.................................................... 26
DOT Tire Quality Grading

.......................................132
Driving

........................................................................\
. 85
Braking
..................................................................... 92
Cruise Control
......................................................... 96
Eco Assist System
.................................................. 95
Forward Collision Warning (FCW)
.......................97
Ignition
..................................................................... 89
Lane Departure Warning (LDW)
..........................98
LaneWatch™........................................................... 99 Maximum Load Limit
.............................................. 87
Multi-View Rear Camera

.....................................100
Paddle Shifters

....................................................... 91
Power Mode
............................................................ 90
Refueling
................................................................ 102
Shifting
..................................................................... 90
Vehicle Stability Assist (VSA®)
...........................95
Eco Assist System..................................................... 95
ECON Button
.............................................................. 95
ECON mode
................................................................ 27
Electric Parking Brake

.......................................27

, 93
Electric parking brake system
................................25
Electric Power Steering (EPS)
................................25
E-Mail
........................................................................\
.. 76
Emergency Engine Stop

.........................................106
Emergency T

owing ................................................. 106
Engine and Fuel
....................................................... 135
Engine Coolant......................................................... 124 Engine Oil.................................................................. 122ENGINE START/STOP button
..................................90
Exterior Lights
...................................................... 27, 36
Fastening a Seat Belt
................................................. 7
FCW
....................................................................... 25, 27
Find Nearest Place
................................................... 82
Find Place Commands

............................................ 140
Flat T

ire ..................................................................... 109
Floor Mats
.................................................................. 39
Fluids
........................................................................\
. 135
FM/AM Radio
....................................................... 53, 60
FM/AM Radio Commands

......................................142
Fog lights

.............................................................. 27, 36
Foot Brake
.................................................................. 92
Forward Collision Warning (FCW)
..............25, 27, 97
Frequently Asked Questions
.................................136
Front Airbags (SRS)
.................................................... 9
Front Door Inner Handle
..........................................31
Front Seats
................................................................. 38
Front Wipers
.............................................................. 37
Fuel Information
...................................................... 102
Fuse Locations......................................................... 113 Handling Information

.................................................. 4Hang-Up/Back button................................... 68

, 71, 78
Hazard Lights .............................................................27
HDMI Port................................................................... 49 HDMI Video
................................................................67
Headlight-Wiper Integration
...................................37
Head Restraints
.........................................................40
Heated Windshield Button
................................45, 46
HFL Controls
.........................................................68, 71
High beams
................................................................27
High temperature
......................................................25
Home Address
...........................................................81
HondaLink™
...............................................................59
HondaLink™ Assist
...................................................77
Honda Roadside Assistance
.................................137
Hood
........................................................................\
..121
Ignition
........................................................................\
89
Immobilizer
.................................................................27
Info Commands........................................................ 144 Information Display................................................... 28
Instrument Panel
.......................................................24
Condition Indicators

...............................................26
Malfunction Indicators

..........................................24
On/Off Indicators
....................................................27
Interior Lights............................................................. 35 Intermittent Wipers................................................... 37
iPod®
....................................................................55, 63
iPod® Commands
...................................................143
Jump Starting
..........................................................104
Key
........................................................................\
.......29
Lane Departure Warning (LDW)
.................25, 26, 98
LaneWatch™
.............................................................99
Lap/Shoulder Seat Belts

............................................5
LA

TCH-Compatible Child Seat .................................18
LDW
...........................................................25, 26, 27, 98
Light Bulbs................................................................ 135 Lights
........................................................................\
...35
Locking the Tailgate

..................................................30
Lock T

ab ......................................................................31
Low fuel
......................................................................26
Low oil pressure
........................................................24
Low temperature
.......................................................25
Low tire pressure
......................................................26
Maintenance............................................................ 118 Maintenance Minder™
.......................................119
Safety Precautions

...............................................118
Service Codes

.......................................................120
Under the Hood
.....................................................121
Maintenance Minder................................................ 27
Making a Call
.......................................................70, 74
Malfunction indicator lamp
.....................................25
Manual Transmission

...............................................92
Map Display Commands


........................................139
Map Legend

...............................................................83
Map Lights.................................................................. 35 Master Door Lock Switch

........................................31Maximum Load Limit................................................. 87
Mirrors

........................................................................\
42
Moonroof
....................................................................34
Multi-View Rear Camera

.......................................100
Navigation

..................................................................78
Detour
.......................................................................84
Display and Controls

..............................................79
Entering a Destination


...........................................81
Find Nearest Place


.................................................82
Home Address

........................................................81
Map Legend
............................................................83
Place Category


....................................................... 82
Routing

..................................................................... 83
Steering Wheel Controls

....................................... 78
Street Address

........................................................ 81
Talk Button Tips

...................................................... 80
Traffic

....................................................................... 84
Voice Prompt

........................................................... 80
Voice Recognition Tips

.......................................... 80
Navigation Commands


........................................... 139
One-T

ouch Turn Signal

............................................. 36
On-screen Commands............................................ 144
Opening the Hood


................................................... 121
Overheating.............................................................. 105 Paddle Shifters

.......................................................... 91
Pairing a Phone

................................................... 69, 73
Pandora®

................................................................... 66
Pandora® Commands

............................................ 143
Panic button


............................................................... 29
Parking brake............................................................. 26 Passenger Airbag Off Indicator

.............................. 12
Phone

.................................................................... 69, 73
Phonebook

........................................................... 70, 74
PHONE

button

............................................................ 68
Phone Commands

................................................... 144
Pick-Up button

..................................................... 68, 71
Place Category

.......................................................... 82
Power Door Mirrors.................................................. 42
Power Mode

.............................................................. 90
Power Moonroof

....................................................... 34
Power Window

.......................................................... 33
Radio

..................................................................... 53, 60
Readiness Codes..................................................... 134 Rear Camera

............................................................ 100
Rear Seats

............................................................ 39, 41
Rearview Mirror

........................................................ 42
Rear Wiper

................................................................. 37
Refueling................................................................... 102 Remote Battery Strength

....................................... 103
Remote Transmitter

.................................................. 29
Reporting Safety Defects......................................... 23
Roadside Assistance


.............................................. 137
Route Commands


.................................................... 141
Routing

........................................................................\
83
Safety Information

...................................................... 3Carbon Monoxide Gas

.............................................
4
Childproof Door Locks

...........................................
31
Child Safety
.............................................................
15
Handling Information
...............................................
4
Reporting Safety Defects
......................................
23
Safety Label Locations
..........................................
22
Safety Messages
......................................................
3
Safety Label Locations
.............................................
22
Safety Messages
........................................................
3
Seat Belt Inspection ...................................................
6
Seat belt reminder .................................................... 26
Seat Belts ..................................................................... 5
Fastening a Seat Belt

...............................................7
Lap/Shoulder Seat Belts

.........................................5
Seat Belt Inspection

................................................6
Seat Belt with Detachable Anchor........................ 8
Shoulder Anchor

...................................................... 7
Seat Belt with Detachable Anchor
..........................8
Seat Heaters
.............................................................. 46
Seats
........................................................................\
... 38
Front Seats
.............................................................. 38
Rear Seats
......................................................... 39, 41
Selector knob............................................................. 68 Select/reset knob
................................................ 28, 47
Service Codes.......................................................... 120 Settings
....................................................................... 47
Shifting
........................................................................\
90
Shift Lever Does Not Move

...................................103
Shoulder Anchor

......................................................... 7
Side Airbags............................................................... 10 Side Curtain Airbags................................................. 10
Siri Eyes Free
............................................................. 77
SiriusXM® Radio
...................................................... 61
SiriusXM® Radio Commands
...............................142
Smart Entry system
................................................... 24
Smart Entry System
.................................................. 30
SMS Text Messaging

...............................................76
Song By V

oice™ Commands .................................142
Sound
........................................................................\
.. 51
Specifications
.......................................................... 135
Speed Dial
............................................................ 70, 75
SRS (Supplemental Restraint System) Indicator
.11
Starter system
........................................................... 25
Steering Wheel.......................................................... 43 Steering Wheel and Nearby Controls
.....................1
Steering Wheel Controls.................................... 50, 78
Street Address........................................................... 81 Supplemental Restraint System (SRS)
..................24
System message
....................................................... 26
Tailgate
....................................................................... 30
Tailgate button
........................................................... 29
Tailgate Operation
..................................................... 32
Talk button
...................................................... 68, 71, 78
Talk Button Tips
................................................... 72, 80
Text Messaging
......................................................... 76