136 || 137
CUSTOMER INFORMATION
CUSTOMER INFORMATION
Learn about information specific to you as a Honda customer and how to\
get help.
Frequently Asked Questions/Troubleshooting
Below are some frequently asked questions and troubleshooting items that\
you may
have about the vehicle.
Q:
How do I set the vehicle clock?
A:
For vehicles without navigation, see page 48. For vehicles with navigati\
on, the
time is automatically set using GPS signals.
Q:
Why doesn’
t the vehicle start when I press the ENGINE START/STOP button?*
A:
The brake pedal must be pressed to start the engine.
Q:
What is the AUTO setting on my headlight lever?
A:
When in the AUTO position, the vehicle’
s exterior lights will automatically turn
on or off depending on the ambient lighting.
Q:
Why won’
t the driver’s door unlock when I grab the door handle, even though
the keyless access remote is within range?*
A:
If you pull the handle too quickly
, the system may not have time to confirm the
door is unlocked. W
ait to hear a beep to confirm the door is unlocked. If you are
wearing gloves, the system may be slow to respond.
Q:
After my battery was disconnected or went dead, the audio system is aski\
ng for
a code. Where do I find this?
A:
In most cases, you do not need to enter a code. T
urn on the vehicle and the
audio system, and press and hold the power button until the system react\
ivates.
Q:
Why can’
t I operate Pandora through the audio system?
A:
Audio may be streaming through
Bluetooth Audio. Make sure Pandora mode
is selected and the phone cable is properly connected to the USB adapter\
.
Some phones may prompt you to “Allow” a connection.
Q:
Is my phone compatible with
Bluetooth features?
A:
Visit handsfreelink.com (U.S.) or handsfreelink.ca (Canada) to check phone
compatibility for
Bluetooth Audio, Bluetooth HandsFreeLink, and SMS text
messaging.
Q:
Every time I press the T
alk button, the system gives me voice prompts. Can I turn
these off?*
A:
From the Home screen, select Settings. Select the V
oice Recog tab, then select
V
oice Prompt. Select Off.
CUSTOMER INFORMATION
*if equipped
Contact Us
Honda dealer personnel are trained professionals. They should be able to\
answer
all your questions. If you encounter a problem that your dealership does\
not solve
to your satisfaction, please discuss it with the dealership’s service manager or
general manager. If you are dissatisfied with the decision made by the dealership’\
s
management, contact Honda Automobile Customer Service.U.S. owners
American Honda Motor Co., Inc.
Honda Automobile Customer Service
1919 Torrance Blvd.
Mail Stop 500-2N-7A
Torrance, CA 90501-2746
Tel: (800) 999-1009
In Puerto Rico and
the U.S. Virgin Islands
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546
When you call or write, please give us the following information:
•
V
ehicle Identification Number
•
Date of purchase
•
Odometer reading of your vehicle
•
Y
our name, address, and telephone number
•
A detailed description of the problem
•
Name of the dealer who sold the vehicle to you Canadian owners
Honda Canada, Inc.
Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
T
el: (888) 946-6329
Fax: (877) 939-0909
e-mail: [email protected]
Q:
Why can’
t I select an item using the selector knob or touchscreen*?
A:
T
o prevent driver distraction, certain items are limited or inoperable wh\
ile the
vehicle is moving. Use voice commands or pull over to select the items.
Q:
Where can I find the vehicle identification number (VIN)?
A:
Check the label on the driver’
s doorjamb.
*if equipped
Honda Roadside Assistance
24-hour emergency road service is available to you in the United States \
and Canada
throughout your 3-year/36,000-mile warranty term. Services include jump starting,
flat tire and lockout assistance, towing, and more (limitations apply\
).
Call (866) 864-5211 (U.S.) or (800) 465-7587 (Canada).
142 || 143
VOICE COMMAND INDEX
VOICE COMMAND INDEX
Audio Commands
The system accepts these commands on most screens. Audio volume levels
cannot be controlled using voice commands.
FM/AM Radio Commands
•
Audio on*
•
Audio off*
•
Radio on*
•
Radio off*
•
Radio select FM
•
Radio select AM
•
Radio tune to # FM (#: frequency
,
e.g., 95.5)
•
Radio tune to # AM (#: frequency
,
e.g., 1020)
•
Radio seek up
•
Radio seek down
•
Radio next station
•
Radio preset # (#: 1 to 12)
•
Radio FM preset # (#: 1 to 12)
•
Radio AM preset # (#: 1 to 6)
•
Radio scan*
SiriusXM Radio Commands
•
Radio select XM
•
XM channel # (#: 0 to 255)
•
XM channel up
•
XM channel down
•
XM category up
•
XM category down
•
XM preset # (#: 1 to 12)
•
XM scan*
•
XM category scan*
•
XM channel scan*
•
XM category mode
•
XM channel mode Disc Commands
•
Disc play
•
Disc play track # (#: 1 to 30)
•
Disc skip forward
•
Disc skip back
•
Disc track random*
•
Disc track repeat*
•
Disc track scan*
•
Disc folder up
•
Disc folder down
•
Disc folder random*
•
Disc folder repeat*
•
Disc folder scan*
•
Disc normal play
*These commands toggle the function on and off, so the command may not match your intended action.
Song By Voice™ Commands
Available for iPod and USB music
search.
•
What am I listening to?
•
Who am I listening to?
•
Who is this?
•
Who’
s playing?
•
What’
s playing?
•
What album is this?
•
Play artist (name)
•
Play track/song (name)
•
Play album (name)
•
Play genre/category (name)
•
Play playlist (name)
•
Play composer (name)
•
List artist (name)
•
List album (name)
•
List genre/category (name)
•
List playlist (name)
•
List composer (name)
Audio Commands (continued) USB Commands
•
USB play
•
USB play track # (#: 1 to 30)
•
USB skip forward
•
USB skip back
•
USB track random*
•
USB track repeat*
•
USB track scan*
•
USB folder up
•
USB folder down
•
USB folder random*
•
USB folder repeat*
•
USB folder scan*
•
USB normal play Pandora Commands
•
Pandora play*
•
Pandora skip forward
•
Pandora station up
•
Pandora station down
•
Pandora pause*
•
Pandora resume*
•
Pandora like this song
•
Pandora dislike this song
*These commands toggle the function on and off, so the command may not match your intended action.
iPod Commands
•
Music search
•
iPod play
•
iPod play track # (#: 1-30)
•
iPod skip forward
•
iPod skip back
•
iPod track shuffle*
•
iPod album shuffle*
•
iPod track repeat*
•
iPod normal play
•
What/Who am I listening to?
•
Who is this?
•
What’
s playing?
•
Who’
s playing?
•
What album is this? Bluetooth
Audio Commands
•
Bluetooth audio play
•
Bluetooth audio skip forward
•
Bluetooth audio skip back
•
Bluetooth audio pause
• Bluetooth audio resume
•
Bluetooth audio group up
•
Bluetooth audio group down
Commands may not work on some
phones or devices.
AUX Commands
•
Auxiliary play
144 || 145
INDEX
VOICE COMMAND INDEX
Phone Commands
The system accepts these commands on most screens.
Info CommandsThe system accepts these commands on most screens.
•
T
rip computer
•
Display traffic list*
•
Display traffic on my route* •
Display clock
•
Display wallpaper
On-screen CommandsThe system accepts these commands on any screen where applicable. All
available commands are highlighted in yellow when you press the Talk button.
•
Next (or previous)
•
Up (or down)
•
Right (or left)
•
Return
•
OK (excluding Startup Confirmation screen)
•
Delete
*if equipped
• Dial/call by number
•
Dial/call by name
•
Call (phone number or name)
INDEX
ABS........................................................................\
...... 25
Accessory Power Socket ........................................49
Airbags........................................................................\
.. 9 About Y
our Airbags
................................................ 11
Advanced Airbags
.................................................... 9
Airbag Care
............................................................. 14
Airbag System Components
.................................13
Airbag System Indicators
.....................................11
Front Airbags (SRS)
.................................................. 9
Passenger Airbag Off Indicator
...........................12
Side Airbags
............................................................ 10
Side Curtain Airbags
.............................................. 10
SRS (Supplemental Restraint System) Indicator
11
Airbag System Components
....................................13
Airbag System Indicators
........................................11
Air Conditioning System........................................... 43
All Wheel Drive (A
WD) ............................................. 25
Ambient Meter........................................................... 95 Anti-Lock Brake System (ABS)
.........................25, 93
Audio Commands
.................................................... 142
Audio Operation
........................................................ 49
Accessory Power Socket
.....................................49
Auxiliary Input Jack
............................................... 50
Bluetooth® Audio
............................................ 57, 65
Color Audio System
................................................ 52
Compact Disc (CD)
........................................... 54
, 62
FM/AM Radio
.................................................... 53, 60
HDMI Port
................................................................ 49
HDMI Video
............................................................. 67
HondaLink™
............................................................ 59
iPod®
................................................................. 55, 63
Pandora®
................................................................ 66
SiriusXM® Radio
................................................... 61
Sound
....................................................................... 51
Steering Wheel Controls
.......................................50
Touchscreen Operation
.........................................58
USB Flash Drive
................................................ 56, 64
USB Port
.................................................................. 49
AUTO
........................................................................\
... 36
Automatic Brake Hold
.............................................. 94
Automatic Dimming Rearview Mirror
....................42
AUX Commands....................................................... 143 Auxiliary Input Jack
.................................................. 50
AWD
........................................................................\
.... 25
BACK button............................................................... 68 Battery
...................................................................... 125Bluetooth® Audio
...............................................57, 65
Bluetooth® Audio Commands ..............................143
Bluetooth® Handsfreelink® (HFL)......................... 68 E-Mail
.......................................................................76
HFL Controls
......................................................68, 71
HondaLink™ Assist
................................................77
Making a Call
....................................................70, 74
Pairing a Phone
................................................69, 73
Siri Eyes Free
..........................................................77
SMS Text Messaging
.............................................76
Speed Dial
.........................................................70, 75
Talk Button Tips
......................................................72
Voice Recognition Tips
..........................................72
Brake Assist System................................................. 93
Brake depress
...........................................................27
Brake hold
..................................................................27
Brake system
.......................................................24, 25
Braking........................................................................\
92 Brightness Control
....................................................35
Built-in key
.................................................................29
Calibration
................................................................107
Carbon Monoxide Gas................................................ 4
Cargo Area Lights
.....................................................35
Changing a Flat Tire
................................................109
Changing Settings
.....................................................47
Changing Wiper Blades
.........................................126
Charging system........................................................ 24 Childproof Door Locks
..............................................31
Child Safety
................................................................15
Childproof Door Locks
...........................................31
Installing a LA
TCH-Compatible Child Seat .........18
Selecting a Child Seat
...........................................17
Child Seat
...................................................................17
Adding Security with a Tether
..............................20
Installing a LATCH-Compatible Child Seat
.........18
Selecting a Child Seat
...........................................17
Climate Control Commands
...................................141
Climate Control System
............................................44
Clock........................................................................\
.... 48 Color Audio System
..................................................52
Compact Disc (CD)
..............................................54, 62
Compact Disc (CD) Commands
.............................142
Contact Us
................................................................137
Continuously Variable Transmission (CVT)
...........90
Coolant
......................................................................124
Cruise Control
............................................................96
CRUISE
MAIN ............................................................27
CUSTOMER Information......................................... 136
Customized Features
................................................47
CVT
........................................................................\
......90
Dashboard and Other Controls
.................................2
Destination
.................................................................81
Detour
........................................................................\
.84
148 | INDEX
Tire and Loading Information Label .....................129
T ire and Wheel Replacement................................ 129
Tire Chains
................................................................ 130
Tire Information
....................................................... 128
DOT Tire Quality Grading
.....................................132
Inflation Guidelines
.............................................. 128
T
ire and Loading Information Label ...................129
Tire and Wheel Replacement
.............................129
Tire Identification Number (TIN)
........................131
Tire Labeling
.......................................................... 131
Tire Service Life
.................................................... 130
Tire Terminology
................................................... 131
Wear Indicators
.................................................... 128
Tire Pressure Monitoring System (TPMS)
....25, 107
Tires
........................................................................\
... 135
Tire Service Life....................................................... 130
Touchscreen Operation
........................................... 58
Towing
................................................................. 88, 106
TPMS................................................................... 25, 107 Traffic
........................................................................\
.. 84
Troubleshooting
....................................................... 136
Turn signals
.......................................................... 27, 36
Under the Hood
....................................................... 121
Unlocking/Locking the Doors
..................................30
Unlocking/Locking the Tailgate
..............................30
USB Commands....................................................... 143 USB Flash Drive................................................... 56, 64USB Port
..................................................................... 49
Vehicle
...................................................................... 135
Vehicle Controls
........................................................ 29
Vehicle Stability Assist (VSA®)
........................25, 95
Visual Index.................................................................. 1 Voice Command Index
........................................... 139
V
oice Prompt ............................................................. 80
Voice Recognition Tips
.......................................72
, 80
VSA
........................................................................\
25, 27
VSA®
........................................................................\
.. 95
Warranty Coverages
.............................................. 138
W
asher fluid level ..................................................... 27
Wear Indicators
...................................................... 128
Window....................................................................... 33 Window Washer Fluid
............................................ 125
Winter T
ires .............................................................. 130
Wiper Blades
........................................................... 126
Wiper Operation
........................................................ 37