
125
Troubleshooting
Troubleshooting................................... 126
Map, Voice, Entering De stinations ........ 126
Traffic .................................................. 127
Guidance, Routing ........ ....................... 128
Update, Coverage, Map Errors ............. 129
Display, Accessories.............................. 129
Miscellaneous Questions ...................... 130 

126
Troubleshooting
Troubleshooting
Map, Voice, Entering Destinations
ProblemSolution
The Startup Confirmation screen is displayed every 
time I start the car.This is normal. The Startup Confirmation screen reminds you and your guest 
drivers to always operate the navigation system in a safe manner. The Startup 
Confirmation screen goes off after a certain  period of time, even if you do not 
select  OK.
The navigation system reboots by itself (returns to 
the opening screen).A reboot can be caused by extreme temp eratures or shock from bumpy roads, and 
does not necessarily indicate a problem. If  this happens frequently, please see your 
dealer.
How do I specify a destinat ion when an entered city 
or street could not be found?Try selecting the destination directly from the map.2 Map Input  P. 73
How do I delete saved places?1.Select   >   >  Saved >   > Delete Saved Places .
2. Select saved places you want to delete.
3. Select  Delete .
4. Select  Yes.
I cannot hear the navigation system voice.1.Select   and then select the   (Back) icon. Select  Settings > Navigation  
and enable  Voice Prompt .
2. Press the   (Home) icon. Select  Settings > System > Sound/Beep  tab.
Turn up  Guidance Volume , if guidance volume is low.
For more details, see the Owner’s Manual. 

127
uuTroubleshooting uTraffic
Troubleshooting
Traffic
ProblemSolution
Traffic information is missing or is not displaying 
properly. What is wrong?Verify the following:●Traffic information relies on  a clear signal. If signal strength is low, traffic data 
may not be available.
●Check that the traffic  icons are turned on.2Traffic In formation  P. 86●It is possible that there is a temporary  technical problem with your metropolitan 
area traffic provider. You can call Honda  Automobile Customer Service to see if 
there is an outage.
2 Honda Automobile Customer Service Contact Information  P. 134●If the situation persists, see your Honda dealer for assistance.●Traffic information is available only in certain areas. 

128
uuTroubleshooting uGuidance, Routing
Troubleshooting
Guidance, Routing
ProblemSolution
The navigation system does not route me the same 
way I would go or the same way as other mapping 
systems.The navigation system attempts to genera te the optimal route. You can change the 
route preferences used when calculating a route.
2 Recalculate Using Another Route Preference  P. 107
The street I’m on is not shown on the map screen.The mapping database is constantly undergoing revision.
The vehicle position icon is not following the road. ●Check that the GPS antenna (located in the dashboard) is not blocked. For best 
reception, remove items from the dashboar d, such as radar detectors, cellular 
phones, or loose articles.
●Metallic tinting or other aftermarket devices can interfere with GPS reception. 
Please consult your dealer.
2 GPS  P. 132
How do I stop the map from  rotating as I drive 
along?1. Select   and then press the   (Back) icon.
2. Select  Settings  > Map & Vehicle >  Driving Map View .
3. Check that  Driving Map View  is set to Track Up  or 3-D.
4. Select  North Up  and then select Save .
The “Arrival time” displa y sometimes increases 
even though I am getting closer to my destination.The “Arrival time” is based on the speed  limit on each road. Depending on the 
traffic conditions, the “Arrival time” may  be calculated to be earlier or later.
My elevation (shown when I display the current 
position) seems to fluc tuate even though my 
elevation has not changed.This is normal. The elevation can vary ±100  ft (30 m) due to GPS calculation errors.2GPS  P. 132
My elevation is missing on the “current position” 
screen.The elevation is only displayed if the G PS antenna can receive signals from at least 
four satellites. Try moving the vehicle into  an open area. The elevation is also not 
displayed if the calculated elevat ion is zero or below sea level. 

129
uuTroubleshooting uUpdate, Coverage, Map Errors
Troubleshooting
Update, Coverage, Map Errors
Display, Accessories
ProblemSolution
My city is not part of  a fully verified detailed 
coverage area.The mapping database is constantly undergoing revision.
Does the navigation system work outside North 
America?The system contains maps for the United  States of America, Canada, Mexico, 
Puerto Rico, US Virgin islands, Cayman Islands, Bahamas, French Guyana, 
Guadeloupe, Martinique, Saint  Barthelemy, and Jamaica. The navigation system 
will not work in other countries.
2 Map Coverage  P. 135
ProblemSolution
The display appears dim when starting the car in 
really cold weather.This is normal. The display will be come brighter after a few minutes.  

Index
143
Index
Index
Symbols
a (Display Mode) Button .............  3, 7, 26
d  (Talk) Button ..............................  5, 11, 17
Numbers
3D Map.......................................................  30
A
Adding Waypoints .....................................  94
Apps Menu ...............................................  110
Avoidances .................................................  38
C
Calculating the Route ................................  74
Calculation Mode .......................................  37
Calculator .................................................  121
Cancel Route ..............................................  10
Categories List of Categories ....................................  142
Changing Your Destination ......................  95
Changing Your Route ................................  91
Custom Avoidances ....................................  39
Customer Assistance ................................  134
D
Dashboards.................................................  34
Data Reset ..................................................  52 Detour
.........................................................  92
Device ..........................................................  50
Display Mode Settings ................................  26
Driving to Your Destination ......................  77
E
ecoChallenge............................................  116
ecoRouteTM................................................  111
Editing the Destination List .....................  103
Entering a Destination ...............................  54
Address .....................................................  61
Categories .................................................  66
HONDA .....................................................  60
Map Input .................................................  73
Recent .......................................................  72
Saved ........................................................  72
Entering a New Destination ......................  98
F
Fuel Economy....................................  115, 117
G
Go Home.......................................................  8
GPS Information .......................................  123
H
Help.....................................................  10, 119
Home Location ...........................................  18 HOME Screen
................................................  3
Honda Customer Service ..........................  134
I
Information Functions.............................  119
L
Language & Keyboard...............................  47
Legal Information ....................................  136
M
Map & Vehicle............................................  28
Map Buttons ...............................................  33
Map Coverage ..........................................  135
Map Detail ..................................................  31
Map Layers ..................................................  34
Map Legend ..................................................  6
Map Menu ..................................................  82
Map Operation ...........................................  81
Map Screen .................................................  77
Icon.............................................................  6
Map Theme .................................................  32
Map Update Obtaining Update Data ...........................  134
Map view ....................................................  30
Mileage Report .........................................  118
myMaps.......................................................  35 

144
Index
N
Navigation...................................................  36
Navigation Top Screen .................................  3
North Up .....................................................  30
O
Other Settings ............................................. 46
P
Personal Information ..................................  18
S
Saved Locations.......................................... 19
Deleting...............................................  24, 25
Editing ....................................................... 22
Saving ....................................................... 19
Setting
Data Reset .................................................  52
Device ....................................................... 50
Display Mode Settings ...............................  26
Language & Keyboard ...............................  47
Map & Vehicle ...........................................  28
Navigation .................................................  36
Other Settings ...........................................  46
Personal Information..................................  18
Traffic ........................................................  45
Start-up ....................................................... 16
Stopping the Route ....................................  91
System Limitations .................................... 132
T
Track Up......................................................  30
Traffic Indicator......................................................  6
Setting ......................................................  45
Traffic Information ....................................  86
Troubleshooting .................................  12, 126
U
Unit Converter..........................................  122
Units ............................................................  46
Update System Software
Obtaining Update Data ...........................  134
V
Vehicle ........................................................  29
Vehicle Profile .............................. ....  112, 114
Voice Commands
Basic Operation ...........................................  5
Voice Commands List ..............................  140
Voice Control System ................................  17
Voice Contro l Operation............................  11
Voice Recognition ......................................  17
W
Where I’ve Been.......................................  120