GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
Vehicle Care 269
Towing the Vehicle from
the RearCaution
Towing the vehicle from the rear
could damage it. Also, repairs
would not be covered by the
vehicle warranty. Never have the
vehicle towed from the rear.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants0289.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued)
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
280 Service and Maintenance
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load
Limits 0161.
. Are driven on reasonable road
surfaces within legal driving
limits.
. Use the recommended fuel. See
Fuel 0191.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
. Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain.
. Frequently towing a trailer.
. Used for high speed or
competitive driving. .
Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work 0204.
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.
Check the engine oil level. See
Engine Oil 0209.
Once a Month
. Check the tire inflation
pressures. See Tire
Pressure 0243.
. Inspect the tires for wear. See
Tire Inspection 0248.
. Check the windshield washer
fluid level. See Washer
Fluid 0221.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system may not
indicate the need for vehicle service
for up to a year. The engine oil and
filter must be changed at least once
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
300 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 kilometers from where your
trip was started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
Customer Information 303
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance
Program
0299.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
Index 321
Compass (cont'd)Messages . . . . . . . . . . . . . . . . . . . . .119
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . .311
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 177
Control of a Vehicle . . . . . . . . . . . . . 151
Convenience Net . . . . . . . . . . . . . . . . 94
Convex Mirrors . . . . . . . . . . . . . . . . . . 39
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 215
Engine Temperature Gauge . . 104
Cooling . . . . . . . . . . . . . . . . . . . . 142, 144
Cooling System . . . . . . . . . . . . . . . . . 214
Engine Messages . . . . . . . . . . . . .119
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 301
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Engine . . . . . . . . . . . . . . . . . . . . . . . . 209
Cruise Control . . . . . . . . . . . . . . . . . . 179 Light . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Messages . . . . . . . . . . . . . . . . . . . . .119
Cupholders . . . . . . . . . . . . . . . . . . . . . . 92
Customer Assistance . . . . . . . . . . . 298 Offices . . . . . . . . . . . . . . . . . . . . . . . . 297 Customer Assistance (cont'd)
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 298
Customer Information
Service PublicationsOrdering Information . . . . . . . . 304
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 295
D
Damage Repair, Collision . . . . . . . 302
Danger, Warning, and Caution . . . . 2
Data CollectionInfotainment System . . . . . . . . . . 308
OnStar . . . . . . . . . . . . . . . . . . . . . . . 307
Data Recorders, Event . . . . . . . . . 307
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 136
Defensive Driving . . . . . . . . . . . . . . . 150
Delayed Locking . . . . . . . . . . . . . . . . . 32
Diagnostics
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 313
Distracted Driving . . . . . . . . . . . . . . . 150
Dome Lamps . . . . . . . . . . . . . . . . . . . 138
Door Ajar Messages . . . . . . . . . . . . . . . .119
Delayed Locking . . . . . . . . . . . . . . . . 32
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Power Locks . . . . . . . . . . . . . . . . . . . . 32 Drive Belt Routing, Engine . . . . . . 294
Drive Systems
All-Wheel Drive . . . . . . . . . . 175, 224
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 115
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 195
Defensive . . . . . . . . . . . . . . . . . . . . . 150
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 151
For Better Fuel Economy . . . . . . . 23
Hill and Mountain Roads . . . . . . 158
If the Vehicle is Stuck . . . . . . . . . 160
Loss of Control . . . . . . . . . . . . . . . 153
Off-Road . . . . . . . . . . . . . . . . . . . . . 153
Off-Road Recovery . . . . . . . . . . . 152
Vehicle Load Limits . . . . . . . . . . . 161
Wet Roads . . . . . . . . . . . . . . . . . . . 158
Winter . . . . . . . . . . . . . . . . . . . . . . . . 159
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 192
ECO Button . . . . . . . . . . . . . . . . . . . . 174
Economy Mode Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 201
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
322 Index
Electrical SystemEngine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 231
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 231
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 234
Emergency
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 310
Engine Air Cleaner/Filter . . . . . . . . . . . . . 213
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 107
Compartment Overview . . . . . . . 206
Coolant . . . . . . . . . . . . . . . . . . . . . . . 215
Coolant Heater . . . . . . . . . . . . . . . 168
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 104
Cooling System . . . . . . . . . . . . . . . 214
Cooling System Messages . . . .119
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 209
Drive Belt Routing . . . . . . . . . . . . 294
Exhaust . . . . . . . . . . . . . . . . . . . . . . 171
Oil Life System . . . . . . . . . . . . . . . 212
Oil Messages . . . . . . . . . . . . . . . . . 120
Oil Pressure Light . . . . . . . . . . . . .112
Overheating . . . . . . . . . . . . . . . . . . 219
Power Messages . . . . . . . . . . . . . 121
Running While Parked . . . . . . . . 172 Engine (cont'd)
Starting . . . . . . . . . . . . . . . . . . . . . . . 167
Entry Lighting . . . . . . . . . . . . . . . . . . . 139
Equipment, Towing . . . . . . . . . . . . . 200
Event Data Recorders . . . . . . . . . . 307
Exit Lighting . . . . . . . . . . . . . . . . . . . . 139
Extender, Safety Belt . . . . . . . . . . . . 60
Exterior Lamp Controls . . . . . . . . . 135
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 140
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 11
Filter, Engine Air Cleaner . . . . . . . . . . . 213
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 135
Flashers, Hazard Warning . . . . . . 137
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 255 Changing . . . . . . . . . . . . . . . . . . . . . 256
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 277
Fluid Automatic Transmission . . . . . . 213
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 222
Power Steering . . . . . . . . . . . . . . . 220
Washer . . . . . . . . . . . . . . . . . . . . . . . 221 Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 185
Forward Collision Alert (FCA) Warning Light . . . . . . . . . . . . . . . . . 110
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 305
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 47
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 52
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Additives . . . . . . . . . . . . . . . . . . . . . 192
Economy Driving . . . . . . . . . . . . . . . 23
Economy Light . . . . . . . . . . . . . . . .113
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 194
Filling the Tank . . . . . . . . . . . . . . . 193
Foreign Countries . . . . . . . . . . . . 192
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 103
Low Fuel Warning Light . . . . . . . .113
Requirements, California . . . . . 191
System Messages . . . . . . . . . . . . 121
Fuel Economy Mode . . . . . . . . . . . . 174
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . 231 Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 231
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 234
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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Index 323
G
Garage Door Opener . . . . . . . . . . . 131Programming . . . . . . . . . . . . . . . . . 131
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . 104
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Odometer . . . . . . . . . . . . . . . . . . . . . 103
Speedometer . . . . . . . . . . . . . . . . . 103
Tachometer . . . . . . . . . . . . . . . . . . . 103
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 101
General Information Service and Maintenance . . . . . 279
Towing . . . . . . . . . . . . . . . . . . . . . . . . 195
Vehicle Care . . . . . . . . . . . . . . . . . . 203
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 92
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 299
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 227
Hazard Warning Flashers . . . . . . . 137
Head Restraints . . . . . . . . . . . . . . . . . 46
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 227
Automatic . . . . . . . . . . . . . . . . . . . . . 136
Bulb Replacement . . . . . . . . . . . . 227 Headlamps (cont'd)
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 136
Flash-to-Pass . . . . . . . . . . . . . . . . . 135
High-Beam On Light . . . . . . . . . . .114
High/Low Beam Changer . . . . . 135
Lamps On Reminder . . . . . . . . . .114
Heated Front Seats . . . . . . . . . . . . . . 52
Heated Mirrors . . . . . . . . . . . . . . . . . . . 40
Heater Engine Coolant . . . . . . . . . . . . . . . 168
Heating . . . . . . . . . . . . . . . . . . . . 142, 144
High-Beam On Light . . . . . . . . . . . . 114
Hill and Mountain Roads . . . . . . . . 158
Hill Start Assist (HSA) . . . . . . . . . . 177
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 55
HVAC . . . . . . . . . . . . . . . . . . . . . . 142, 144I
Ignition Positions . . . . . . . . . . . . . . . 165
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 225
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 38
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . . 111 Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 75
Infotainment . . . . . . . . . . . . . . . . . . . . 141
Infotainment System . . . . . . . . . . . . 308
Instrument Cluster . . . . . . . . . . . . . . 102
Interior Rearview Mirrors . . . . . . . . . 41
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 263
K
Key and Lock Messages . . . . . . . . 121
Keyless EntryRemote (RKE) System . . . . . . . . . 27
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
L
Labeling, Tire Sidewall . . . . . . . . . . 238
Lamps
Daytime Running (DRL) . . . . . . 136
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 138
Exterior Controls . . . . . . . . . . . . . . 135
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 140
License Plate . . . . . . . . . . . . . . . . . 230
Malfunction Indicator . . . . . . . . . 107
On Reminder . . . . . . . . . . . . . . . . . .114
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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326 Index
Power (cont'd)Windows . . . . . . . . . . . . . . . . . . . . . . . 42
Pregnancy, Using Safety Belts . . . 60
Privacy Vehicle Data Recording . . . . . . . 306
Program Courtesy Transportation . . . . . . 301
Proposition 65 Warning,
California . . . . . . . . . . . .203, 223, 263
R
Radio Frequency Statement . . . . 305
Reading Lamps . . . . . . . . . . . . . . . . . 138
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 53
Rear Vision Camera (RVC) . . . . . 182
Rear Window Washer/Wiper . . . . . 98
Rearview Mirrors . . . . . . . . . . . . . . . . 41Automatic Dimming . . . . . . . . . . . . . 41
Reclining Seatbacks . . . . . . . . . . . . . 49
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 289
Records Maintenance . . . . . . . . . . . . . . . . . . 291
Recreational Vehicle Towing . . . . 266
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 299
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . . 27 Remote Vehicle Start . . . . . . . . . . . . 29
Replacement Bulbs . . . . . . . . . . . . . 230
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 73
Maintenance . . . . . . . . . . . . . . . . . . 290
Replacing Airbag System . . . . . . . . 73
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 85
Replacing Safety Belt System Parts after a Crash . . . . . . . . . . . . . 61
Reporting Safety Defects
Canadian Government . . . . . . . . 306
General Motors . . . . . . . . . . . . . . . 306
U.S. Government . . . . . . . . . . . . . 305
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 79
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 168
Reverse Tilt Mirrors . . . . . . . . . . . . . . 40
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 122
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 158
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 299
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 43
Roof Rack System . . . . . . . . . . . . . . . 94 Rotation, Tires . . . . . . . . . . . . . . . . . . 248
Routing, Engine Drive Belt . . . . . . 294
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 172
S
Safety Belts . . . . . . . . . . . . . . . . . . . . . 54Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Extender . . . . . . . . . . . . . . . . . . . . . . . . 60
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 55
Lap-Shoulder Belt . . . . . . . . . . . . . . 56
Reminders . . . . . . . . . . . . . . . . . . . . 105
Replacing after a Crash . . . . . . . . 61
Use During Pregnancy . . . . . . . . . . 60
Safety Defects Reporting Canadian Government . . . . . . . . 306
General Motors . . . . . . . . . . . . . . . 306
U.S. Government . . . . . . . . . . . . . 305
Safety Locks . . . . . . . . . . . . . . . . . . . . . 33
Safety System Check . . . . . . . . . . . . 60
Scheduling Appointments . . . . . . . 301
Seats Adjustment, Front . . . . . . . . . . . . . . . 47
Head Restraints . . . . . . . . . . . . . . . . 46
Heated Front . . . . . . . . . . . . . . . . . . . 52
Lumbar Adjustment, Front . . . . . . 48
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 50
Power Adjustment, Front . . . . . . . 47