GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
310 OnStar
.Obtain and customize the Wi-Fi®
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block™,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown
®,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
312 OnStar
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi
®Hotspot (If
Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=, wait for
the prompt, then say “Wi-Fi
settings.” On some vehicles,
touch Wi-Fi Settings on the
screen. 2. The Wi-Fi settings will display
the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
RemoteLink mobile app, or by
contacting an OnStar Advisor. OnStar RemoteLink
®Mobile App
(If Equipped)
Download the OnStar RemoteLink
mobile app to select Apple
®iOS,
Android™, BlackBerry®,
or Windows®mobile devices.
OnStar Subscribers can access the
following services from a mobile
device:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send directions to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
OnStar 315
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency
Statement 0305.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
Index 323
G
Garage Door Opener . . . . . . . . . . . 131Programming . . . . . . . . . . . . . . . . . 131
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . 104
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Odometer . . . . . . . . . . . . . . . . . . . . . 103
Speedometer . . . . . . . . . . . . . . . . . 103
Tachometer . . . . . . . . . . . . . . . . . . . 103
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 101
General Information Service and Maintenance . . . . . 279
Towing . . . . . . . . . . . . . . . . . . . . . . . . 195
Vehicle Care . . . . . . . . . . . . . . . . . . 203
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 92
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 299
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 227
Hazard Warning Flashers . . . . . . . 137
Head Restraints . . . . . . . . . . . . . . . . . 46
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 227
Automatic . . . . . . . . . . . . . . . . . . . . . 136
Bulb Replacement . . . . . . . . . . . . 227 Headlamps (cont'd)
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 136
Flash-to-Pass . . . . . . . . . . . . . . . . . 135
High-Beam On Light . . . . . . . . . . .114
High/Low Beam Changer . . . . . 135
Lamps On Reminder . . . . . . . . . .114
Heated Front Seats . . . . . . . . . . . . . . 52
Heated Mirrors . . . . . . . . . . . . . . . . . . . 40
Heater Engine Coolant . . . . . . . . . . . . . . . 168
Heating . . . . . . . . . . . . . . . . . . . . 142, 144
High-Beam On Light . . . . . . . . . . . . 114
Hill and Mountain Roads . . . . . . . . 158
Hill Start Assist (HSA) . . . . . . . . . . 177
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 55
HVAC . . . . . . . . . . . . . . . . . . . . . . 142, 144I
Ignition Positions . . . . . . . . . . . . . . . 165
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 225
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 38
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . . 111 Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 75
Infotainment . . . . . . . . . . . . . . . . . . . . 141
Infotainment System . . . . . . . . . . . . 308
Instrument Cluster . . . . . . . . . . . . . . 102
Interior Rearview Mirrors . . . . . . . . . 41
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 263
K
Key and Lock Messages . . . . . . . . 121
Keyless EntryRemote (RKE) System . . . . . . . . . 27
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
L
Labeling, Tire Sidewall . . . . . . . . . . 238
Lamps
Daytime Running (DRL) . . . . . . 136
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 138
Exterior Controls . . . . . . . . . . . . . . 135
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 140
License Plate . . . . . . . . . . . . . . . . . 230
Malfunction Indicator . . . . . . . . . 107
On Reminder . . . . . . . . . . . . . . . . . .114
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
326 Index
Power (cont'd)Windows . . . . . . . . . . . . . . . . . . . . . . . 42
Pregnancy, Using Safety Belts . . . 60
Privacy Vehicle Data Recording . . . . . . . 306
Program Courtesy Transportation . . . . . . 301
Proposition 65 Warning,
California . . . . . . . . . . . .203, 223, 263
R
Radio Frequency Statement . . . . 305
Reading Lamps . . . . . . . . . . . . . . . . . 138
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 53
Rear Vision Camera (RVC) . . . . . 182
Rear Window Washer/Wiper . . . . . 98
Rearview Mirrors . . . . . . . . . . . . . . . . 41Automatic Dimming . . . . . . . . . . . . . 41
Reclining Seatbacks . . . . . . . . . . . . . 49
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 289
Records Maintenance . . . . . . . . . . . . . . . . . . 291
Recreational Vehicle Towing . . . . 266
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 299
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . . 27 Remote Vehicle Start . . . . . . . . . . . . 29
Replacement Bulbs . . . . . . . . . . . . . 230
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 73
Maintenance . . . . . . . . . . . . . . . . . . 290
Replacing Airbag System . . . . . . . . 73
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 85
Replacing Safety Belt System Parts after a Crash . . . . . . . . . . . . . 61
Reporting Safety Defects
Canadian Government . . . . . . . . 306
General Motors . . . . . . . . . . . . . . . 306
U.S. Government . . . . . . . . . . . . . 305
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 79
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 168
Reverse Tilt Mirrors . . . . . . . . . . . . . . 40
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 122
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 158
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 299
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 43
Roof Rack System . . . . . . . . . . . . . . . 94 Rotation, Tires . . . . . . . . . . . . . . . . . . 248
Routing, Engine Drive Belt . . . . . . 294
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 172
S
Safety Belts . . . . . . . . . . . . . . . . . . . . . 54Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Extender . . . . . . . . . . . . . . . . . . . . . . . . 60
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 55
Lap-Shoulder Belt . . . . . . . . . . . . . . 56
Reminders . . . . . . . . . . . . . . . . . . . . 105
Replacing after a Crash . . . . . . . . 61
Use During Pregnancy . . . . . . . . . . 60
Safety Defects Reporting Canadian Government . . . . . . . . 306
General Motors . . . . . . . . . . . . . . . 306
U.S. Government . . . . . . . . . . . . . 305
Safety Locks . . . . . . . . . . . . . . . . . . . . . 33
Safety System Check . . . . . . . . . . . . 60
Scheduling Appointments . . . . . . . 301
Seats Adjustment, Front . . . . . . . . . . . . . . . 47
Head Restraints . . . . . . . . . . . . . . . . 46
Heated Front . . . . . . . . . . . . . . . . . . . 52
Lumbar Adjustment, Front . . . . . . 48
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 50
Power Adjustment, Front . . . . . . . 47
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
Index 327
Seats (cont'd)Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Reclining Seatbacks . . . . . . . . . . . . 49
Securing Child Restraints . . . . 86, 88
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Messages . . . . . . . . . . . . . . . . . . . . 123
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 310
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 37
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 37
Service . . . . . . . . . . . . . . . . . . . . . . . . . 148 Accessories andModifications . . . . . . . . . . . . . . . . 204
Climate Control System . . . . . . . 142
Doing Your Own Work . . . . . . . . 204
Engine Soon Light . . . . . . . . . . . . 107
Maintenance Records . . . . . . . . 291
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 279
Parts Identification Label . . . . . 292
Publications Ordering Information . . . . . . . . . . . . . . . . . . 304
Scheduling Appointments . . . . . 301
Vehicle Messages . . . . . . . . . . . . 123
Services Special Application . . . . . . . . . . . 286
Servicing the Airbag . . . . . . . . . . . . . 72 Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 224
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 169
Out of Park . . . . . . . . . . . . . . . . . . . 170
Side Blind Zone Alert (SBZA) . . . 187
Sidemarker
Bulb Replacement . . . . . . . . . . . . 227
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 137
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 262
Special Application Services . . . . 286
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 293
Speedometer . . . . . . . . . . . . . . . . . . . 103
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . . 111
Start Assist, Hill . . . . . . . . . . . . . . . . . 177
Start Vehicle, Remote . . . . . . . . . . . 29
Starter Switch Check . . . . . . . . . . . 224
Starting the Engine . . . . . . . . . . . . . 167
Steering . . . . . . . . . . . . . . . . . . . . . . . . 151 Fluid, Power . . . . . . . . . . . . . . . . . . 220
Wheel Adjustment . . . . . . . . . . . . . . 97
Wheel Controls . . . . . . . . . . . . . . . . . 97 Stoplamps and Back-Up Lamps
Bulb Replacement . . . . . . . . . . . . 227
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . . . 93
Center Console . . . . . . . . . . . . . . . . . 92
Convenience Net . . . . . . . . . . . . . . . 94
Glove Box . . . . . . . . . . . . . . . . . . . . . . 92
Roof Rack System . . . . . . . . . . . . . . 94
Storage Compartments . . . . . . . . . . 92
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 160
Summer Tires . . . . . . . . . . . . . . . . . . 237
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 43
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 185
Infotainment . . . . . . . . . . . . . 141, 308
Roof Rack . . . . . . . . . . . . . . . . . . . . . . 94
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 103
Taillamps Bulb Replacement . . . . . . . . . . . . 227
Text Telephone (TTY) Users . . . . 298
Theft-Deterrent Systems . . . . . . . . . 39 Immobilizer . . . . . . . . . . . . . . . . . . . . . 38
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
328 Index
Tires (cont'd)All-Season . . . . . . . . . . . . . . . . . . . . 236
Buying New Tires . . . . . . . . . . . . . 250
Chains . . . . . . . . . . . . . . . . . . . . . . . . 254
Changing . . . . . . . . . . . . . . . . . . . . . 256
Compact Spare . . . . . . . . . . . . . . . 262
Designations . . . . . . . . . . . . . . . . . 240
Different Size . . . . . . . . . . . . . . . . . 251
If a Tire Goes Flat . . . . . . . . . . . . 255
Inspection . . . . . . . . . . . . . . . . . . . . 248
Messages . . . . . . . . . . . . . . . . . . . . 124
Pressure . . . . . . . . . . . . . . . . . . . . . . 243
Pressure Light . . . . . . . . . . . . . . . . .112
Pressure Monitor Operation . . 245
Pressure Monitor System . . . . . 244
Rotation . . . . . . . . . . . . . . . . . . . . . . 248
Sidewall Labeling . . . . . . . . . . . . . 238
Terminology and Definitions . . 240
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 252
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 253
Wheel Replacement . . . . . . . . . . 254
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 249
Winter . . . . . . . . . . . . . . . . . . . . . . . . 237
Towing Driving Characteristics . . . . . . . . 195 Towing (cont'd)
Equipment . . . . . . . . . . . . . . . . . . . . 200
General Information . . . . . . . . . . 195
Recreational Vehicle . . . . . . . . . . 266
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 198
Trailer Sway Control (TSC) . . . 200
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 266
Traction Control System (TCS)/
StabiliTrak
®Light . . . . . . . . . . . . . 111
Off Light . . . . . . . . . . . . . . . . . . . . . . . 111
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 177
Trailer
Sway Control (TSC) . . . . . . . . . . 200
Towing . . . . . . . . . . . . . . . . . . . . . . . . 198
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 172
Fluid, Automatic . . . . . . . . . . . . . . 213
Messages . . . . . . . . . . . . . . . . . . . . 124
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 301
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 137
Turn Signal Bulb Replacement . . . . . . . . . . . . 227
U
Uniform Tire Quality Grading . . . 252
Universal Remote System . . . . . . 131Operation . . . . . . . . . . . . . . . . . . . . . 133
Programming . . . . . . . . . . . . . . . . . 131
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 37
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 151
Identification Number (VIN) . . . 292
Load Limits . . . . . . . . . . . . . . . . . . . 161
Messages . . . . . . . . . . . . . . . . . . . . .118
Personalization . . . . . . . . . . . . . . . 125
Reminder Messages . . . . . . . . . . 124
Remote Start . . . . . . . . . . . . . . . . . . . 29
Security . . . . . . . . . . . . . . . . . . . . . . . . 37
Towing . . . . . . . . . . . . . . . . . . . . . . . . 266
Vehicle Ahead Indicator . . . . . . . . 111
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . 243
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . . . 306
Ventilation, Air . . . . . . . . . . . . . . . . . . 147
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 43