GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
314 OnStar
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase.
Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada). .
Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
316 OnStar
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0201. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
Index 319
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 204
Accessory Power . . . . . . . . . . . . . . . 168
Add-On Electrical Equipment . . . 201
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 314
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 286
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . 48
Air Cleaner/Filter, Engine . . . . . . . 213
Air Conditioning . . . . . . . . . . . 142, 144
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 147
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 147
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 73
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 66
Passenger Sensing System . . . . 67
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 65
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 66
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 65
Where Are the Airbags? . . . . . . . . 63 Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 72
Passenger Status Indicator . . . 106
Readiness Light . . . . . . . . . . . . . . 105
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 72
System Check . . . . . . . . . . . . . . . . . . 62
Alarm Vehicle Security . . . . . . . . . . . . . . . . 37
Alert
Side Blind Zone (SBZA) . . . . . . 187
All-Season Tires . . . . . . . . . . . . . . . . 236
All-Wheel Drive . . . . . . . . . . . . 175, 224
Antilock Brake System (ABS) . . . 175 Warning Light . . . . . . . . . . . . . . . . . .110
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 269
Interior . . . . . . . . . . . . . . . . . . . . . . . . 274
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 299
Automatic Climate Control System . . . . . . . 144
Door Locks . . . . . . . . . . . . . . . . . . . . . 32
Headlamp System . . . . . . . . . . . . 136
Transmission . . . . . . . . . . . . . . . . . 172
Transmission Fluid . . . . . . . . . . . 213
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
Index 321
Compass (cont'd)Messages . . . . . . . . . . . . . . . . . . . . .119
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . .311
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 177
Control of a Vehicle . . . . . . . . . . . . . 151
Convenience Net . . . . . . . . . . . . . . . . 94
Convex Mirrors . . . . . . . . . . . . . . . . . . 39
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 215
Engine Temperature Gauge . . 104
Cooling . . . . . . . . . . . . . . . . . . . . 142, 144
Cooling System . . . . . . . . . . . . . . . . . 214
Engine Messages . . . . . . . . . . . . .119
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 301
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Engine . . . . . . . . . . . . . . . . . . . . . . . . 209
Cruise Control . . . . . . . . . . . . . . . . . . 179 Light . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Messages . . . . . . . . . . . . . . . . . . . . .119
Cupholders . . . . . . . . . . . . . . . . . . . . . . 92
Customer Assistance . . . . . . . . . . . 298 Offices . . . . . . . . . . . . . . . . . . . . . . . . 297 Customer Assistance (cont'd)
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 298
Customer Information
Service PublicationsOrdering Information . . . . . . . . 304
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 295
D
Damage Repair, Collision . . . . . . . 302
Danger, Warning, and Caution . . . . 2
Data CollectionInfotainment System . . . . . . . . . . 308
OnStar . . . . . . . . . . . . . . . . . . . . . . . 307
Data Recorders, Event . . . . . . . . . 307
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 136
Defensive Driving . . . . . . . . . . . . . . . 150
Delayed Locking . . . . . . . . . . . . . . . . . 32
Diagnostics
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 313
Distracted Driving . . . . . . . . . . . . . . . 150
Dome Lamps . . . . . . . . . . . . . . . . . . . 138
Door Ajar Messages . . . . . . . . . . . . . . . .119
Delayed Locking . . . . . . . . . . . . . . . . 32
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Power Locks . . . . . . . . . . . . . . . . . . . . 32 Drive Belt Routing, Engine . . . . . . 294
Drive Systems
All-Wheel Drive . . . . . . . . . . 175, 224
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 115
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 195
Defensive . . . . . . . . . . . . . . . . . . . . . 150
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 151
For Better Fuel Economy . . . . . . . 23
Hill and Mountain Roads . . . . . . 158
If the Vehicle is Stuck . . . . . . . . . 160
Loss of Control . . . . . . . . . . . . . . . 153
Off-Road . . . . . . . . . . . . . . . . . . . . . 153
Off-Road Recovery . . . . . . . . . . . 152
Vehicle Load Limits . . . . . . . . . . . 161
Wet Roads . . . . . . . . . . . . . . . . . . . 158
Winter . . . . . . . . . . . . . . . . . . . . . . . . 159
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 192
ECO Button . . . . . . . . . . . . . . . . . . . . 174
Economy Mode Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 201
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
322 Index
Electrical SystemEngine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 231
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 231
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 234
Emergency
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 310
Engine Air Cleaner/Filter . . . . . . . . . . . . . 213
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 107
Compartment Overview . . . . . . . 206
Coolant . . . . . . . . . . . . . . . . . . . . . . . 215
Coolant Heater . . . . . . . . . . . . . . . 168
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 104
Cooling System . . . . . . . . . . . . . . . 214
Cooling System Messages . . . .119
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 209
Drive Belt Routing . . . . . . . . . . . . 294
Exhaust . . . . . . . . . . . . . . . . . . . . . . 171
Oil Life System . . . . . . . . . . . . . . . 212
Oil Messages . . . . . . . . . . . . . . . . . 120
Oil Pressure Light . . . . . . . . . . . . .112
Overheating . . . . . . . . . . . . . . . . . . 219
Power Messages . . . . . . . . . . . . . 121
Running While Parked . . . . . . . . 172 Engine (cont'd)
Starting . . . . . . . . . . . . . . . . . . . . . . . 167
Entry Lighting . . . . . . . . . . . . . . . . . . . 139
Equipment, Towing . . . . . . . . . . . . . 200
Event Data Recorders . . . . . . . . . . 307
Exit Lighting . . . . . . . . . . . . . . . . . . . . 139
Extender, Safety Belt . . . . . . . . . . . . 60
Exterior Lamp Controls . . . . . . . . . 135
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 140
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 11
Filter, Engine Air Cleaner . . . . . . . . . . . 213
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 135
Flashers, Hazard Warning . . . . . . 137
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 255 Changing . . . . . . . . . . . . . . . . . . . . . 256
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 277
Fluid Automatic Transmission . . . . . . 213
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 222
Power Steering . . . . . . . . . . . . . . . 220
Washer . . . . . . . . . . . . . . . . . . . . . . . 221 Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 185
Forward Collision Alert (FCA) Warning Light . . . . . . . . . . . . . . . . . 110
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 305
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 47
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 52
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Additives . . . . . . . . . . . . . . . . . . . . . 192
Economy Driving . . . . . . . . . . . . . . . 23
Economy Light . . . . . . . . . . . . . . . .113
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 194
Filling the Tank . . . . . . . . . . . . . . . 193
Foreign Countries . . . . . . . . . . . . 192
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 103
Low Fuel Warning Light . . . . . . . .113
Requirements, California . . . . . 191
System Messages . . . . . . . . . . . . 121
Fuel Economy Mode . . . . . . . . . . . . 174
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . 231 Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 231
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 234