2017 GMC TERRAIN navigation system

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
OnStar 309
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 309
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 310
Security . . . . . . . . . . . . . . . . . . . . . . 310
Navigation . . . . . . . . . . . . . . . . . . . . 311
Connections . . . . . . . . . . . . . . . . . . 311
Diagnostics . . . . . . . . . . . . . . . . . . . 313
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 314
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid
subscription and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service,
and GPS satellite signals to be
available and operating. OnStar acts
as a link to existing emergency
service providers. OnStar may
collect information about you and
your vehicle, including location
information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is active. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Press
=to:
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
OnStar 311
Navigation
OnStar navigation requires a
specific OnStar service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?” 3. Say
“Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone. Send Destination to Vehicle
Subscribers can have directions
sent to the vehicle’
s navigation
screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following OnStar services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
. Change the default passwords
for the Wi-Fi hotspot and
RemoteLink mobile application.
Make these passwords different

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
314 OnStar
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase.
Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada). .
Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
OnStar 315
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency
Statement 0305.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
316 OnStar
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0201. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
Index 325
Messages (cont'd)Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Transmission . . . . . . . . . . . . . . . . . 124
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .118
Vehicle Reminder . . . . . . . . . . . . . 124
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 41
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 39
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 40
Manual Rearview . . . . . . . . . . . . . . . 41
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Tilt in Reverse . . . . . . . . . . . . . . . . . . 40
Mirrors, Interior Rearview . . . . . . . . 41
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 244
N
NavigationOnStar®. . . . . . . . . . . . . . . . . . . . . . .311
Net, Convenience . . . . . . . . . . . . . . . 94
New Vehicle Break-In . . . . . . . . . . . 165
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . . 121
Odometer . . . . . . . . . . . . . . . . . . . . . . . 103
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 153 Off-Road (cont'd)
Driving . . . . . . . . . . . . . . . . . . . . . . . . 153
Recovery . . . . . . . . . . . . . . . . . . . . . 152
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 209
Engine Oil Life System . . . . . . . 212
Messages . . . . . . . . . . . . . . . . . . . . 120
Pressure Light . . . . . . . . . . . . . . . . .112
Older Children, Restraints . . . . . . . 73
Online Owner Center . . . . . . . . . . . 298
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 307
OnStar
®Additional
Information . . . . . . . . . . . . . . . . . . . . 314
OnStar
®Connections . . . . . . . . . . . 311
OnStar®Diagnostics . . . . . . . . . . . . 313
OnStar®Emergency . . . . . . . . . . . . 310
OnStar®Navigation . . . . . . . . . . . . . 311
OnStar®Overview . . . . . . . . . . . . . . 309
OnStar®Security . . . . . . . . . . . . . . . 310
Ordering Service Publications . . . . . . . . . . 304
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 100
Overheating, Engine . . . . . . . . . . . . 219
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 169
Shifting Out of . . . . . . . . . . . . . . . . 170
Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 176
Brake and P (Park)Mechanism Check . . . . . . . . . . 225
Over Things That Burn . . . . . . . 171
Parking Assist . . . . . . . . . . . . . . . . . . 184
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 106
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Passenger Sensing System . . . . . 67
Perchlorate Materials Requirements, California . . . . . . 203
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 125
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 32
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Outlets . . . . . . . . . . . . . . . . . . . . . . . 100
Protection, Battery . . . . . . . . . . . . 140
Retained Accessory (RAP) . . . 168
Seat Adjustment . . . . . . . . . . . . . . . . 47
Steering Fluid . . . . . . . . . . . . . . . . . 220