2017 GMC TERRAIN lock

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
310 OnStar
.Obtain and customize the Wi-Fi®
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block™,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown
®,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
312 OnStar
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi
®Hotspot (If
Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=, wait for
the prompt, then say “Wi-Fi
settings.” On some vehicles,
touch Wi-Fi Settings on the
screen. 2. The Wi-Fi settings will display
the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
RemoteLink mobile app, or by
contacting an OnStar Advisor. OnStar RemoteLink
®Mobile App
(If Equipped)
Download the OnStar RemoteLink
mobile app to select Apple
®iOS,
Android™, BlackBerry®,
or Windows®mobile devices.
OnStar Subscribers can access the
following services from a mobile
device:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send directions to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
OnStar 313
For OnStar RemoteLink information
and compatibility, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Make a Call1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.” 3. Say the entire number without
pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
Advanced Diagnostics provides a
status of the vehicle’ s key systems
with a monthly e-mail, or by
pressing
Q. If equipped, Diagnostic
Alerts can be received in real-time
via e-mail or text. The Proactive
Alerts feature (if available) can help
predict and alert of potential
upcoming maintenance issues with
select components on the vehicle,
before they become a problem.
OnStar can also monitor and report
tire pressure, if the vehicle is
equipped with a Tire Pressure
Monitoring System.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
OnStar 315
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency
Statement 0305.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
316 OnStar
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0201. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
Index 319
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 204
Accessory Power . . . . . . . . . . . . . . . 168
Add-On Electrical Equipment . . . 201
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 314
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 286
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . 48
Air Cleaner/Filter, Engine . . . . . . . 213
Air Conditioning . . . . . . . . . . . 142, 144
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 147
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 147
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 73
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 66
Passenger Sensing System . . . . 67
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 65
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 66
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 65
Where Are the Airbags? . . . . . . . . 63 Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 72
Passenger Status Indicator . . . 106
Readiness Light . . . . . . . . . . . . . . 105
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 72
System Check . . . . . . . . . . . . . . . . . . 62
Alarm Vehicle Security . . . . . . . . . . . . . . . . 37
Alert
Side Blind Zone (SBZA) . . . . . . 187
All-Season Tires . . . . . . . . . . . . . . . . 236
All-Wheel Drive . . . . . . . . . . . . 175, 224
Antilock Brake System (ABS) . . . 175 Warning Light . . . . . . . . . . . . . . . . . .110
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 269
Interior . . . . . . . . . . . . . . . . . . . . . . . . 274
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 299
Automatic Climate Control System . . . . . . . 144
Door Locks . . . . . . . . . . . . . . . . . . . . . 32
Headlamp System . . . . . . . . . . . . 136
Transmission . . . . . . . . . . . . . . . . . 172
Transmission Fluid . . . . . . . . . . . 213

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
320 Index
Automatic TransmissionManual Mode . . . . . . . . . . . . . . . . . 174
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 224
B
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 140
Load Management . . . . . . . . . . . . 139
Power Protection . . . . . . . . . . . . . 140
Voltage and Charging Messages . . . . . . . . . . . . . . . . . . . .118
Battery - North America . . . . 223, 263
Blade Replacement, Wiper . . . . . 225
Brake System Warning Light . . . . . . . . 109
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Antilock . . . . . . . . . . . . . . . . . . . . . . . 175
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 177
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Parking . . . . . . . . . . . . . . . . . . . . . . . 176
System Messages . . . . . . . . . . . . .119
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 151
Break-In, New Vehicle . . . . . . . . . . 165
Bulb Replacement . . . . . . . . . . . . . . 230 Halogen Bulbs . . . . . . . . . . . . . . . . 227
Headlamp Aiming . . . . . . . . . . . . . 227
Headlamps . . . . . . . . . . . . . . . . . . . 227 Bulb Replacement (cont'd)
License Plate Lamps . . . . . . . . . 230
Taillamps, Turn Signal,
Sidemarker, Stoplamps,
and Backup Lamps . . . . . . . . . . 227
Buying New Tires . . . . . . . . . . . . . . . 250
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 99
California Fuel Requirements . . . . . . . . . . . 191
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 203
California
Proposition
65 Warning . . . . . . . . . .203, 223, 263
Camera Rear Vision (RVC) . . . . . . . . . . . . 182
Canadian Vehicle Owners . . . . . . . . 2
Capacities and
Specifications . . . . . . . . . . . . . . . . . 293
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 171
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 33
Winter Driving . . . . . . . . . . . . . . . . 159
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . 93
Caution, Danger, and Warning . . . . 2 Center Console Storage . . . . . . . . . 92
Chains, Tire . . . . . . . . . . . . . . . . . . . . 254
Charging System Light . . . . . . . . . 107
Check
Ignition Transmission Lock . . . 225
Malfunction IndicatorEngine Light . . . . . . . . . . . . . . . . 107
Child Restraints Infants and Young Children . . . . . 75
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 80
Older Children . . . . . . . . . . . . . . . . . . 73
Securing . . . . . . . . . . . . . . . . . . . . 86, 88
Systems . . . . . . . . . . . . . . . . . . . . . . . . 77
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 269
Interior Care . . . . . . . . . . . . . . . . . . 274
Climate Control Systems . . . . . . . 142 Air Conditioning . . . . . . . . . . . . . . 142
Automatic . . . . . . . . . . . . . . . . . . . . . 144
Heating . . . . . . . . . . . . . . . . . . . . . . . 142
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Cluster, Instrument . . . . . . . . . . . . . 102
Collision Damage Repair . . . . . . . 302
Compact Spare Tire . . . . . . . . . . . . 262
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 92
Compass . . . . . . . . . . . . . . . . . . . . . . . . 99

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9919509) - 2017 - crc - 8/16/16
Index 321
Compass (cont'd)Messages . . . . . . . . . . . . . . . . . . . . .119
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . .311
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 177
Control of a Vehicle . . . . . . . . . . . . . 151
Convenience Net . . . . . . . . . . . . . . . . 94
Convex Mirrors . . . . . . . . . . . . . . . . . . 39
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 215
Engine Temperature Gauge . . 104
Cooling . . . . . . . . . . . . . . . . . . . . 142, 144
Cooling System . . . . . . . . . . . . . . . . . 214
Engine Messages . . . . . . . . . . . . .119
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 301
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Engine . . . . . . . . . . . . . . . . . . . . . . . . 209
Cruise Control . . . . . . . . . . . . . . . . . . 179 Light . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Messages . . . . . . . . . . . . . . . . . . . . .119
Cupholders . . . . . . . . . . . . . . . . . . . . . . 92
Customer Assistance . . . . . . . . . . . 298 Offices . . . . . . . . . . . . . . . . . . . . . . . . 297 Customer Assistance (cont'd)
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 298
Customer Information
Service PublicationsOrdering Information . . . . . . . . 304
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 295
D
Damage Repair, Collision . . . . . . . 302
Danger, Warning, and Caution . . . . 2
Data CollectionInfotainment System . . . . . . . . . . 308
OnStar . . . . . . . . . . . . . . . . . . . . . . . 307
Data Recorders, Event . . . . . . . . . 307
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 136
Defensive Driving . . . . . . . . . . . . . . . 150
Delayed Locking . . . . . . . . . . . . . . . . . 32
Diagnostics
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 313
Distracted Driving . . . . . . . . . . . . . . . 150
Dome Lamps . . . . . . . . . . . . . . . . . . . 138
Door Ajar Messages . . . . . . . . . . . . . . . .119
Delayed Locking . . . . . . . . . . . . . . . . 32
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Power Locks . . . . . . . . . . . . . . . . . . . . 32 Drive Belt Routing, Engine . . . . . . 294
Drive Systems
All-Wheel Drive . . . . . . . . . . 175, 224
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 115
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 195
Defensive . . . . . . . . . . . . . . . . . . . . . 150
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 151
For Better Fuel Economy . . . . . . . 23
Hill and Mountain Roads . . . . . . 158
If the Vehicle is Stuck . . . . . . . . . 160
Loss of Control . . . . . . . . . . . . . . . 153
Off-Road . . . . . . . . . . . . . . . . . . . . . 153
Off-Road Recovery . . . . . . . . . . . 152
Vehicle Load Limits . . . . . . . . . . . 161
Wet Roads . . . . . . . . . . . . . . . . . . . 158
Winter . . . . . . . . . . . . . . . . . . . . . . . . 159
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 192
ECO Button . . . . . . . . . . . . . . . . . . . . 174
Economy Mode Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 201