GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
494 OnStar
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency Statement
0 484.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
OnStar 495
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0350. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Index 503
General InformationService and Maintenance . . . . . 454
Towing . . . . . . . . . . . . . . . . . . . . . . . . 320
Vehicle Care . . . . . . . . . . . . . . . . . . 356
Glass Replacement . . . . . . . . . . . . . 389
Glove Box . . . . . . . . . . . . . . . . . . . . . . 119
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 478
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 389
Hazard Warning Flashers . . . . . . . 182
Head Restraints . . . . . . . . . . . . . . . . . 56
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 389
Automatic . . . . . . . . . . . . . . . . . . . . . 181
Bulb Replacement . . . . . . . . . . . . 389
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 181
Flash-to-Pass . . . . . . . . . . . . . . . . . 181
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 390
High-Beam On Light . . . . . . . . . . 151
High/Low Beam Changer . . . . . 180
Lamps On Reminder . . . . . . . . . 151
Heated
Steering Wheel . . . . . . . . . . . . . . . 125
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Heated Mirrors . . . . . . . . . . . . . . . . . . . 48
Heater
Engine Coolant . . . . . . . . . . . . . . . 278
Heating . . . . . . . . . . . . . . .243, 245, 246
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 392
High-Beam On Light . . . . . . . . . . . . 151
High-Speed Operation . . . . . . . . . . 410
Hill and Mountain Roads . . . . . . . . 262
Hill Descent Control (HDC) . . . . . 301
Hill Descent Control Light . . . . . . . 147
Hill Start Assist (HSA) . . . . . . . . . . 298
Home Page . . . . . . . . . . . . . . . . 194, 196
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 66
HVAC . . . . . . . . . . . . . . . . .243, 245, 246
I
Idle System Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Ignition Positions . . . . . . . . . . . . . . . 274
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 388
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 45
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 148 Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 89
Infotainment . . . . . . . . . . . . . . . . . . . . 188
Infotainment System . . . . . . . . . . . . 487
Instrument Cluster . . . . . . . . . . . . . . 132
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . .119
Interior Rearview Mirrors . . . . . . . . . 50
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . 214
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 435
K
Key and Lock Messages . . . . . . . . 160
Keyless EntryRemote (RKE) System . . . . . . . . . 36
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
L
Labeling, Tire Sidewall . . . . . . . . . . 402
Lamps Auxiliary RoofMounted Lamp . . . . . . . . . . . . . . 183
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 184
Daytime Running (DRL) . . . . . . 181
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 185
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
508 Index
Service (cont'd)Climate Control
System . . . . . . . . . . . . . . . . . 243, 245
Doing Your Own Work . . . . . . . . 358
Maintenance Records . . . . . . . . 468
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 454
Parts Identification Label . . . . . 469
Publications Ordering Information . . . . . . . . . . . . . . . . . . 483
Scheduling Appointments . . . . . 480
Services Special Application . . . . . . . . . . . 461
Servicing the Airbag . . . . . . . . . . . . . 85
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 387
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 279
Out of Park . . . . . . . . . . . . . . . . . . . 280
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 182
Snow Plow . . . . . . . . . . . . . . . . . . . . . 350
Software Updates . . . . . . . . . . . . . . 197
Special Application Services . . . . 461
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 470
Speedometer . . . . . . . . . . . . . . . . . . . 136 StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 148
Start Assist, Hill . . . . . . . . . . . . . . . . . 298
Start Vehicle, Remote . . . . . . . . . . . 38
Starter Switch Check . . . . . . . . . . . 387
Starting the Engine . . . . . . . . . . . . . 275
Steering . . . . . . . . . . . . . . . . . . . . . . . . 255 Fluid, Power . . . . . . . . . . . . . . . . . . 379
Heated Wheel . . . . . . . . . . . . . . . . 125
Wheel Adjustment . . . . . . . . . . . . 124
Wheel Controls . . . . . . . . . . . . . . . 125
Steering System Messages . . . . . 163
Steps Power Assist . . . . . . . . . . . . . . . . . . . 42
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 390
Storage Areas Center Console . . . . . . . . . . . . . . . 120
Floor Console . . . . . . . . . . . . . . . . 121
Glove Box . . . . . . . . . . . . . . . . . . . . .119
Instrument Panel . . . . . . . . . . . . . .119
Sunglasses . . . . . . . . . . . . . . . . . . . 120
Storage Compartments . . . . . . . . . 119
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 264
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 53
Sunglass Storage . . . . . . . . . . . . . . . 120
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Switches
Airbag On-Off . . . . . . . . . . . . . . . . . . . 79
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 308
Infotainment . . . . . . . . . . . . . 188, 487
Noise Control . . . . . . . . . . . . . . . . . 386
Systems Driver Assistance . . . . . . . . . . . . . 305
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 136
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . 41
TaillampsBulb Replacement . . . . . . . . . . . . 390
Text Telephone (TTY) Users . . . . 477
Theft-Deterrent Systems . . . . . . . . . 45
Immobilizer . . . . . . . . . . . . . . . . . . . . . 45
Throttle, Adjustable . . . . . . . . . . . . . 273
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400 All-Season . . . . . . . . . . . . . . . . . . . . 401
All-Terrain . . . . . . . . . . . . . . . . . . . . 402
Buying New Tires . . . . . . . . . . . . . 418
Chains . . . . . . . . . . . . . . . . . . . . . . . . 422
Changing . . . . . . . . . . . . . . . . . . . . . 425
Designations . . . . . . . . . . . . . . . . . 405
Different Size . . . . . . . . . . . . . . . . . 419
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Index 509
Tires (cont'd)Full-Size Spare . . . . . . . . . . . . . . . 434
If a Tire Goes Flat . . . . . . . . . . . . 423
Inspection . . . . . . . . . . . . . . . . . . . . 414
Low Profile . . . . . . . . . . . . . . . . . . . 402
Messages . . . . . . . . . . . . . . . . . . . . 164
Pressure . . . . . . . . . . . . . . . . . 408, 410
Pressure Light . . . . . . . . . . . . . . . . 150
Pressure Monitor Operation . . .411
Pressure Monitor System . . . . . 410
Rotation . . . . . . . . . . . . . . . . . . . . . . 415
Sidewall Labeling . . . . . . . . . . . . . 402
Terminology and Definitions . . 406
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 420
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 421
Wheel Replacement . . . . . . . . . . 421
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 417
Winter . . . . . . . . . . . . . . . . . . . . . . . . 401
Tow/Haul Mode . . . . . . . . . . . . . . . . . 288
Tow/Haul Mode Light . . . . . . . . . . . 147
Towing Driving Characteristics . . . . . . . . 320
Equipment . . . . . . . . . . . . . . . . . . . . 340
General Information . . . . . . . . . . 320
Recreational Vehicle . . . . . . . . . . 440 Towing (cont'd)
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 323
Trailer Sway Control (TSC) . . . 349
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 439
Traction Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 149
Off Light . . . . . . . . . . . . . . . . . . . . . . 148
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . . 299
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . 238
Trailer Sway Control (TSC) . . . . . . . . . . 349
Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 46
Towing . . . . . . . . . . . . . . . . . . . . . . . . 323
Transfer Case . . . . . . . . . . . . . . . . . . 289
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 283
Fluid, Automatic . . . . . . . . . 368, 371
Messages . . . . . . . . . . . . . . . . . . . . 164
Temperature Gauge . . . . . . . . . . 139
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . . 480
Trip Odometer . . . . . . . . . . . . . . . . . . 136
Truck-Camper Loading Information . . . . . . . . . . . . . . . . . . . . 271 Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 182
Turn Signal Bulb Replacement . . . . . . . . . . . . 390
U
Uniform Tire Quality Grading . . . 420
Universal Remote System . . . . . . 174Operation . . . . . . . . . . . . . . . . . . . . . 176
Programming . . . . . . . . . . . . . . . . . 174
Updates Software . . . . . . . . . . . . . . . . . . . . . . 197
USB Port . . . . . . . . . . . . . . . . . . 206, 208
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 43
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 254
Identification Number (VIN) . . . 469
Load Limits . . . . . . . . . . . . . . . . . . . 265
Messages . . . . . . . . . . . . . . . . . . . . 157
Personalization . . . . . . . . . . . . . . . 167
Reminder Messages . . . . . . . . . . 166
Remote Start . . . . . . . . . . . . . . . . . . . 38
Security . . . . . . . . . . . . . . . . . . . . . . . . 43
Speed Messages . . . . . . . . . . . . . 167