GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
364 Vehicle Care
1. Positive (+) Terminal. SeeJump Starting - North America
0435.
2. Battery - North America 0383.
3. Coolant Surge Tank and Pressure Cap. See Cooling
System 0372.
4. Engine Air Cleaner/Filter 0371.
5. Automatic Transmission Dipstick (If Equipped). See
“How to Check Automatic
Transmission Fluid” under
Automatic Transmission Fluid
(6 Speed Transmission) 0368
or Automatic Transmission
Fluid (8 Speed Transmission)
0 371.
6. Engine Oil Dipstick. See “Checking Engine Oil” under
Engine Oil 0364.
7. Engine Oil Fill Cap. See “When
to Add Engine Oil” under
Engine Oil 0364.
8. Engine Cooling Fan (Out of View). See Cooling System
0 372. 9. Remote Negative (–) Location.
See Jump Starting - North
America 0435.
10. Power Steering Fluid Reservoir.
SeePower Steering Fluid
(1500 Series) 0379 orPower
Steering Fluid (2500/3500
Series) 0379.
11. Windshield Washer Fluid Reservoir. See “Adding Washer
Fluid” under Washer Fluid
0 380.
12. Brake Fluid Reservoir. See Brake Fluid 0381.
13. Auxiliary Battery (If Equipped). SeeBattery - North America
0 383.
14. Engine Compartment Fuse
Block 0393.
If the vehicle has a diesel engine
and/or an Allison Transmission, see
the Duramax diesel supplement.
For an eAssist vehicle, see the
Silverado/Sierra supplement.Engine Oil
For diesel engine vehicles, see
“Engine Oil” in the Duramax diesel
supplement.
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
. Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section.
. Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
. Change the engine oil at the
appropriate time. See Engine Oil
Life System 0367.
. Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Vehicle Care 437
The positive (+) terminal is
under a red plastic cover at the
positive battery post. To
uncover the positive (+)
terminal, open the red plastic
cover.
For more information on the
location of the remote
positive (+) and remote
negative (−) terminals, see
Engine Compartment Overview
0359.
{Warning
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
{Warning
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
(Continued)
Warning (Continued)
and some have been blinded.
Use a flashlight if you need more
light.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{Warning
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
6. Check that the jumper cables do not have loose or missing
insulation. If they do, you could
get a shock. The vehicles
could be damaged too. Before you connect the cables,
here are some basic things you
should know. Positive (+) will
go to positive (+) or to a remote
positive (+) terminal if the
vehicle has one. Negative (−)
will go to a heavy, unpainted
metal engine part or to a
remote negative (−) terminal if
the vehicle has one.
Do not connect positive (+) to
negative (−) or you will get a
short that would damage the
battery and maybe other parts
too. And do not connect the
negative (−) cable to the
negative (−) terminal on the
dead battery because this can
cause sparks.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Customer Information 479
General Motors North America and
GMC reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow. .
Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines .
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 L. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
OnStar 489
.Obtain the Wi-Fi®hotspot name
or SSID and password,
if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
OnStar 491
Connections
The following OnStar services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.Change the default passwords
for the Wi-Fi hotspot and
RemoteLink mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi
®Hotspot (If
Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at 4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=, wait for
the prompt, then say “Wi-Fi
settings.” On some vehicles,
touch Wi-Fi Settings on the
screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your mobile device, using the
RemoteLink mobile app, or by
contacting an OnStar Advisor.
OnStar RemoteLink
®Mobile App
(If Equipped)
Download the OnStar RemoteLink
mobile app to select Apple
®iOS,
Android™, BlackBerry®,
or Windows®mobile devices.
OnStar Subscribers can access the
following services from a mobile
device:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send directions to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
494 OnStar
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency Statement
0 484.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Index 503
General InformationService and Maintenance . . . . . 454
Towing . . . . . . . . . . . . . . . . . . . . . . . . 320
Vehicle Care . . . . . . . . . . . . . . . . . . 356
Glass Replacement . . . . . . . . . . . . . 389
Glove Box . . . . . . . . . . . . . . . . . . . . . . 119
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 478
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 389
Hazard Warning Flashers . . . . . . . 182
Head Restraints . . . . . . . . . . . . . . . . . 56
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 389
Automatic . . . . . . . . . . . . . . . . . . . . . 181
Bulb Replacement . . . . . . . . . . . . 389
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 181
Flash-to-Pass . . . . . . . . . . . . . . . . . 181
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 390
High-Beam On Light . . . . . . . . . . 151
High/Low Beam Changer . . . . . 180
Lamps On Reminder . . . . . . . . . 151
Heated
Steering Wheel . . . . . . . . . . . . . . . 125
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Heated Mirrors . . . . . . . . . . . . . . . . . . . 48
Heater
Engine Coolant . . . . . . . . . . . . . . . 278
Heating . . . . . . . . . . . . . . .243, 245, 246
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 392
High-Beam On Light . . . . . . . . . . . . 151
High-Speed Operation . . . . . . . . . . 410
Hill and Mountain Roads . . . . . . . . 262
Hill Descent Control (HDC) . . . . . 301
Hill Descent Control Light . . . . . . . 147
Hill Start Assist (HSA) . . . . . . . . . . 298
Home Page . . . . . . . . . . . . . . . . 194, 196
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 66
HVAC . . . . . . . . . . . . . . . . .243, 245, 246
I
Idle System Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Ignition Positions . . . . . . . . . . . . . . . 274
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 388
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 45
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 148 Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 89
Infotainment . . . . . . . . . . . . . . . . . . . . 188
Infotainment System . . . . . . . . . . . . 487
Instrument Cluster . . . . . . . . . . . . . . 132
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . .119
Interior Rearview Mirrors . . . . . . . . . 50
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . 214
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 435
K
Key and Lock Messages . . . . . . . . 160
Keyless EntryRemote (RKE) System . . . . . . . . . 36
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
L
Labeling, Tire Sidewall . . . . . . . . . . 402
Lamps Auxiliary RoofMounted Lamp . . . . . . . . . . . . . . 183
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 184
Daytime Running (DRL) . . . . . . 181
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 185
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Index 507
RecordsMaintenance . . . . . . . . . . . . . . . . . . 468
Recreational Vehicle Towing . . . . 440
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 478
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 36
Remote Vehicle Start . . . . . . . . . . . . 38
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . . . 389
Replacement Bulbs . . . . . . . . . . . . . 392
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 87
Maintenance . . . . . . . . . . . . . . . . . . 466
Replacing Airbag System . . . . . . . . 87
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . 106
Replacing Safety Belt System Parts after a Crash . . . . . . . . . . . . . 72
Reporting Safety Defects Canadian Government . . . . . . . . 485
General Motors . . . . . . . . . . . . . . . 485
U.S. Government . . . . . . . . . . . . . 484
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 93
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 277
Reverse Tilt Mirrors . . . . . . . . . . . . . . 50 Ride Control Systems
Messages . . . . . . . . . . . . . . . . . . . . 161
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 261
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 478
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 53
Rotation, Tires . . . . . . . . . . . . . . . . . . 415
Routing, Engine Drive Belt . . . . . . 473
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 282
S
Safety Belts . . . . . . . . . . . . . . . . . . . . . 65Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Extender . . . . . . . . . . . . . . . . . . . . . . . . 71
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 66
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . 71
Lap-Shoulder Belt . . . . . . . . . . . . . . 67
Messages . . . . . . . . . . . . . . . . . . . . 163
Reminders . . . . . . . . . . . . . . . . . . . . 140
Replacing after a Crash . . . . . . . . 72
Use During Pregnancy . . . . . . . . . . 70
Safety Defects Reporting
Canadian Government . . . . . . . . 485
General Motors . . . . . . . . . . . . . . . 485 Safety Defects Reporting (cont'd)
U.S. Government . . . . . . . . . . . . . 484
Safety Locks . . . . . . . . . . . . . . . . . . . . . 41
Safety System Check . . . . . . . . . . . . 71
Satellite Radio . . . . . . . . . . . . . 200, 201
Scheduling Appointments . . . . . . . 480
Seats Adjustment, Front . . . . . . . . . . . . . . . 57
Center Seat . . . . . . . . . . . . . . . . . . . . 57
Head Restraints . . . . . . . . . . . . . . . . 56
Heated and Ventilated Front . . . . 62
Lumbar Adjustment, Front . . . . . . 58
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 60
Power Adjustment, Front . . . . . . . 58
Rear . . . . . . . . . . . . . . . . . . . . . . . . 63, 64
Reclining Seatbacks . . . . . . . . . . . . 59
Securing Child Restraints . . . . . . . . . . . . . . . . 106, 110
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Messages . . . . . . . . . . . . . . . . . . . . 163
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 489
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 43
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 43
Service . . . . . . . . . . . . . . . . . . . . . . . . . 251 Accessories andModifications . . . . . . . . . . . . . . . . 357