GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Customer Information 485To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to http://
www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://
www.safercar.gov .
Reporting Safety Defects
to the Canadian
Government If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport
Canada at 1-800-333-0510 or
write to: Transport Canada
Road Safety Branch
80 rue Noel
Gatineau ,
QC J8Z 0A1
Reporting Safety Defects
to General Motors In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-GMC-8782
(1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7 Vehicle Data
Recording and
Privacy The vehicle has a number of
computers that record information
about the vehicle ’ s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
494 OnStar to the vehicle in a crash, or wireless
phone network congestion or
jamming — may prevent service.
See Radio Frequency Statement
0 484 .
Services for People with
Disabilities Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Q to help:
.
Locate a gas station with an
attendant to pump gas.
.
Find a hotel, restaurant, etc.,
that meets accessibility needs.
.
Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN) A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Q or
calling 1-888-4ONSTAR.
Warranty OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages The vehicle can be programmed to
respond in multiple languages.
Press
Q and ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country. Potential Issues OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS) .
Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
.
In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
OnStar 495A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Q to try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0 350 . Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Q to speak with an
Advisor. Users of wireless
communications are cautioned that
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
498 Index
Index A Accessories and
Modifications . . . . . . . . . . . . . . . . . . 357
Accessory Power . . . . . . . . . . . . . . . 277
Active Fuel Management ®
. . . . . . 281
Add-On Electrical Equipment . . . 350
Adding a Snow Plow or
Similar Equipment . . . . . . . . . . . . . 350
Additional Information
OnStar ®
. . . . . . . . . . . . . . . . . . . . . . 493
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 461
Adjustable Throttle and
Brake Pedal . . . . . . . . . . . . . . . . . . . 273
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . 58
Agreements
Trademarks and License . . . . . 238
Air Cleaner/Filter, Engine . . . . . . . 371
Air Conditioning . . . . . .243, 245, 246
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 250
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 250
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . 87
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 77
Passenger Sensing System . . . . 81 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 77
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 78
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 75
Where Are the Airbags? . . . . . . . . 74
Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 86
Light On-Off . . . . . . . . . . . . . . . . . . 141
On-Off Light . . . . . . . . . . . . . . . . . . 141
On-Off Switch . . . . . . . . . . . . . . . . . . 79
Passenger Status Indicator . . . 143
Readiness Light . . . . . . . . . . . . . . 141
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 85
System Check . . . . . . . . . . . . . . . . . . 73
Alarm
Vehicle Security . . . . . . . . . . . . . . . . 43
All-Season Tires . . . . . . . . . . . . . . . . 401
All-Terrain Tires . . . . . . . . . . . . . . . . . 402
AM-FM Radio . . . . . . . . . . . . . . 197, 199
Antenna
Fixed Mast . . . . . . . . . . . . . . . . . . . 203
Multi-band . . . . . . . . . . . . . . . . . . . . 203
Antilock Brake System (ABS) . . . 297
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
502 Index Entry Lighting . . . . . . . . . . . . . . . . . . . 186
Equipment, Towing . . . . . . . . . . . . . 340
Event Data Recorders . . . . . . . . . . 486
Exit Lighting . . . . . . . . . . . . . . . . . . . . 186
Extender, Safety Belt . . . . . . . . . . . . 71
Exterior Lamp Controls . . . . . . . . . 178
Exterior Lamps Off Reminder . . . 180
F Fan
Engine . . . . . . . . . . . . . . . . . . . . . . . . 378
Fast Idle System . . . . . . . . . . . . . . . . 276
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter,
Engine Air Cleaner . . . . . . . . . . . 371
Fixed Mast Antenna . . . . . . . . . . . . 203
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 181
Flashers, Hazard Warning . . . . . . 182
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 423
Changing . . . . . . . . . . . . . . . . . . . . . 425
FlexFuel
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Floor Console Storage . . . . . . . . . . 121
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 452
Fluid
Automatic
Transmission . . . . . . . . . . . 368, 371
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 381 Fluid (cont'd)
Four-Wheel Drive
Transfer Case . . . . . . . . . . . . . . . 289
Power Steering . . . . . . . . . . . . . . . 379
Washer . . . . . . . . . . . . . . . . . . . . . . . 380
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 183
Folding Mirrors . . . . . . . . . . . . . . . . . . 48
Forward Automatic Braking . . . . . 310
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 308
Four-Wheel Drive . . . . . . . . . . 289, 383
Four-Wheel-Drive Light . . . . . . . . . 147
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 484
Front Axle . . . . . . . . . . . . . . . . . . . . . . 384
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 57
Heated and Ventilated . . . . . . . . . . 62
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Additives . . . . . . . . . . . . . . . . . . . . . 316
Economy Driving . . . . . . . . . . . . . . . 31
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 319
Filling the Tank . . . . . . . . . . . . . . . 317
Foreign Countries . . . . . . . . . . . . 316
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 136 Fuel (cont'd)
Low Fuel Warning Light . . . . . . . 150
Management, Active . . . . . . . . . . 281
Requirements, California . . . . . 316
System Messages . . . . . . . . . . . . 160
Full-Size Spare Tire . . . . . . . . . . . . 434
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . 393
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 393
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 396, 398
G Garage Door Opener . . . . . . . . . . . 174
Programming . . . . . . . . . . . . . . . . . 174
Gauges
Engine Coolant
Temperature . . . . . . . . . . . . . . . . 138
Engine Oil Pressure . . . . . . . . . . 137
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Odometer . . . . . . . . . . . . . . . . . . . . . 136
Speedometer . . . . . . . . . . . . . . . . . 136
Tachometer . . . . . . . . . . . . . . . . . . . 136
Transmission Temperature . . . . 139
Trip Odometer . . . . . . . . . . . . . . . . 136
Voltmeter . . . . . . . . . . . . . . . . . . . . . 139
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 131
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
506 Index OnStar ®
Overview . . . . . . . . . . . . . . 488
OnStar ®
Security . . . . . . . . . . . . . . . 489
Operating Mode
Overheated Engine
Protection . . . . . . . . . . . . . . . . . . . 378
Operation
Fog Lamps . . . . . . . . . . . . . . . . . . . 183
Ordering
Service Publications . . . . . . . . . . 483
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . 128
Overheated Engine
Protection Operating Mode . . . . 378
Overheating, Engine . . . . . . . . . . . . 376
Overview . . . . . . . . . . . . . . . . . . 189, 193
P Park
Shifting Into . . . . . . . . . . . . . . . . . . . 279
Shifting Out of . . . . . . . . . . . . . . . . 280
Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 297
Brake and P (Park)
Mechanism Check . . . . . . . . . . 388
Over Things That Burn . . . . . . . 281
Parking Assist . . . . . . . . . . . . . . . . . . 306
Parking or Backing
Assistance Systems . . . . . . . . . . 306 Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 143
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Passenger Sensing System . . . . . 81
Perchlorate Materials
Requirements, California . . . . . . 357
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 167
Phone
Apple CarPlay and
Android Auto . . . . . . . . . . . . . . . . 237
Bluetooth . . . . . . . . 222, 224,
228, 233
Pickup Conversion to
Chassis Cab . . . . . . . . . . . . . . . . . . 354
Port
USB . . . . . . . . . . . . . . . . . . . . . 206, 208
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 40
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Outlets . . . . . . . . . . . . . . . . . . . . . . . 128
Protection, Battery . . . . . . . . . . . . 187
Retained Accessory (RAP) . . . 277
Seat Adjustment . . . . . . . . . . . . . . . . 58
Steering Fluid . . . . . . . . . . . . . . . . . 379
Windows . . . . . . . . . . . . . . . . . . . . . . . 51
Power Assist Steps . . . . . . . . . . . . . . 42 Pregnancy, Using Safety Belts . . . 70
Privacy
Vehicle Data Recording . . . . . . . 485
Program
Courtesy Transportation . . . . . . 480
Proposition
65 Warning,
California . . . . . . . . . . . .357, 383, 435
R Radio Frequency Statement . . . . 484
Radio Reception . . . . . . . . . . . . . . . . 202
Radios
AM-FM Radio . . . . . . . . . . . . 197, 199
Satellite . . . . . . . . . . . . . . . . . . 200, 201
Reading Lamps . . . . . . . . . . . . . . . . . 185
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 385
Locking . . . . . . . . . . . . . . . . . . . . . . . 302
Rear Seats . . . . . . . . . . . . . . . . . . 63, 64
Rear Vision Camera (RVC) . . . . . 306
Rear Windows . . . . . . . . . . . . . . . . . . . 53
Rearview Mirrors . . . . . . . . . . . . . . . . 50
Automatic Dimming . . . . . . . . . . . . . 50
Reclining Seatbacks . . . . . . . . . . . . . 59
Recognition
Voice . . . . . . . . . . . . . . . . . . . . . . . . . 216
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 464
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Index 507Records
Maintenance . . . . . . . . . . . . . . . . . . 468
Recreational Vehicle Towing . . . . 440
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 478
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . . 36
Remote Vehicle Start . . . . . . . . . . . . 38
Replacement
Glass . . . . . . . . . . . . . . . . . . . . . . . . . 389
Replacement Bulbs . . . . . . . . . . . . . 392
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 87
Maintenance . . . . . . . . . . . . . . . . . . 466
Replacing Airbag System . . . . . . . . 87
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . 106
Replacing Safety Belt System
Parts after a Crash . . . . . . . . . . . . . 72
Reporting Safety Defects
Canadian Government . . . . . . . . 485
General Motors . . . . . . . . . . . . . . . 485
U.S. Government . . . . . . . . . . . . . 484
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 93
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 277
Reverse Tilt Mirrors . . . . . . . . . . . . . . 50 Ride Control Systems
Messages . . . . . . . . . . . . . . . . . . . . 161
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 261
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 478
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 53
Rotation, Tires . . . . . . . . . . . . . . . . . . 415
Routing, Engine Drive Belt . . . . . . 473
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 282
S Safety Belts . . . . . . . . . . . . . . . . . . . . . 65
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Extender . . . . . . . . . . . . . . . . . . . . . . . . 71
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 66
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . 71
Lap-Shoulder Belt . . . . . . . . . . . . . . 67
Messages . . . . . . . . . . . . . . . . . . . . 163
Reminders . . . . . . . . . . . . . . . . . . . . 140
Replacing after a Crash . . . . . . . . 72
Use During Pregnancy . . . . . . . . . . 70
Safety Defects Reporting
Canadian Government . . . . . . . . 485
General Motors . . . . . . . . . . . . . . . 485 Safety Defects Reporting (cont'd)
U.S. Government . . . . . . . . . . . . . 484
Safety Locks . . . . . . . . . . . . . . . . . . . . . 41
Safety System Check . . . . . . . . . . . . 71
Satellite Radio . . . . . . . . . . . . . 200, 201
Scheduling Appointments . . . . . . . 480
Seats
Adjustment, Front . . . . . . . . . . . . . . . 57
Center Seat . . . . . . . . . . . . . . . . . . . . 57
Head Restraints . . . . . . . . . . . . . . . . 56
Heated and Ventilated Front . . . . 62
Lumbar Adjustment, Front . . . . . . 58
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 60
Power Adjustment, Front . . . . . . . 58
Rear . . . . . . . . . . . . . . . . . . . . . . . . 63, 64
Reclining Seatbacks . . . . . . . . . . . . 59
Securing Child
Restraints . . . . . . . . . . . . . . . . 106, 110
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Messages . . . . . . . . . . . . . . . . . . . . 163
OnStar ®
. . . . . . . . . . . . . . . . . . . . . . 489
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 43
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 43
Service . . . . . . . . . . . . . . . . . . . . . . . . . 251
Accessories and
Modifications . . . . . . . . . . . . . . . . 357