2017 GMC SIERRA DENALI infotainment

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
222 Infotainment System contact and location at home, at
work, on mobile device, or on
another phone.
“ Call ” : Initiate a
call to a standard phone number
seven or 10 digits in length, and
also 911, 411, or 611.
“ Pair Phone ” : Begins the
Bluetooth pairing process. Follow
instructions on the radio display.
“ Switch Phone ” : Select a different
phone for outgoing calls.
“ Voice Keypad ” : Begins a dialog
to enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “ Delete ” will remove the
last group of digits and allow them
to be re-entered. Once the entire
number has been entered, the
command “ Call ” will start dialing the
number.
“ Voice Mail ” : Initiate a call to voice
mail numbers. Voice Recognition for OnStar
(If Equipped) “ OnStar ” : Begin OnStar Voice
Recognition.
Bluetooth Speech Recognition
(If Equipped) Voice Pass-Thru allows access to
the speech recognition commands
on the cell phone. See your cell
phone manufacturer ’ s user guide to
see if the cell phone supports this
feature.
Activating this function will start the
Bluetooth Speech Recognition on a
connected phone.
The steering wheel controls are
used to operate this function.
Press and hold
g to activate.
A voice session begins so that voice
commands can be given to Siri ®
or
many other controls provided by the
cell phone.
Press
@ to exit or press
i to
close and return to the previous
application prior to the start of Voice
Pass-Thru. Phone Bluetooth (Overview) Instructions for using the cell phone
may differ between infotainment
systems. The base radio and base
radio with touchscreen instructions
are included in this manual. See the
infotainment manual for instructions
on the uplevel radios.
Bluetooth-capable systems can
interact with many cell phones,
allowing:
.
Placement and receipt of calls in
a hands-free mode.
.
Sharing of the cell phone ’ s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
.
Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 223duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
.
Review the controls and
operation of the infotainment
system.
.
Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “ Pairing ” in
this section.
.
If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list.
.
See “ Deleting a Paired Phone ”
and/or “ Deleting a Bluetooth
Device ” in this section.
{ Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving. Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while in ON/RUN or ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. For U.S.
and Canada only, see www.gm.com/
bluetooth for more information about
compatible phones.
Bluetooth Controls Use the buttons on the instrument
panel, faceplate, and the steering
wheel to operate the Bluetooth
system.
Steering Wheel Controls
g : Press to answer incoming calls,
confirm system information, and
start voice recognition. i : Press to end a call, reject a
call, or cancel an operation. Press
to mute or unmute the infotainment
system.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Overview
(Base Radio with Touchscreen)
0 193 or Overview (Base Radio)
0 189 .
MENU : Turn to scroll through a list.
Press to select the highlighted list
option.
{ : Press to go to the Home Page.
See Home Page (Base Radio)
0 194 or Home Page (Base Radio
with Touchscreen) 0 196 .
PHONE or
# : Select to enter the
phone main menu.
See Bluetooth (Voice Recognition -
Base Radio) 0 228 or Bluetooth
(Infotainment Controls - Base
Radio) 0 224 or Bluetooth
(Overview) 0 222 or Bluetooth
(Infotainment Controls - Base Radio
with Touchscreen) 0 233 .

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
224 Infotainment System Voice Recognition If equipped, the voice recognition
system uses commands to control
the system and dial phone numbers.
Noise : The system may not
recognize voice commands if there
is too much background noise, such
as noise from open windows or loud
talking inside the vehicle.
When to Speak : A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak : Speak clearly in a
calm and natural voice.
Audio System When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Use the
O knob during a call to change the
volume level. The system maintains
a minimum volume level. Bluetooth Audio Quality Turn off the Echo and Noise
cancellation feature on your phone,
if supported, for the best hands-free
performance.
See www.gm.com/bluetooth for U.S.
and Canada only.
Bluetooth (Infotainment
Controls - Base Radio) For information about how to
navigate the menu system using the
infotainment controls, see Overview
(Base Radio with Touchscreen)
0 193 or Overview (Base Radio)
0 189 .
Switching to Handset or
Hands-Free Mode To switch between handset mode
and hands-free mode, use the
OnStar command, “ transfer call. ”
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See your cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls can
be made using OnStar Hands-Free
Calling, if available. See OnStar
Overview 0 488 , if equipped.
Pairing Information
.
Up to five cell phones can be
paired to the Bluetooth system.
.
The pairing process is disabled
when the vehicle is moving.
.
Pairing only needs to be
completed once per phone,
unless the pairing information on
the cell phone changes or the
cell phone is deleted from the
system.
.
Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.
If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were newly
paired to the system. To connect

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 225to a different paired phone, see
“ Connecting to a Different
Phone ” later in this section.
Pairing a Phone or Device
1. From the Home Page, turn the
MENU knob to access the
PHONE on the infotainment
display, then press the MENU
knob to select the PHONE. If a
device has been previously
paired, the main Phone menu
will be shown. If no devices
have been paired, Step 2 can
be skipped.
2. Turn the MENU knob and
press to select Manage
Phones.
3. Press the control just below
PAIR. A four-digit Personal
Identification Number (PIN)
appears on the display. The
PIN is used in Step 5.
4. Start the pairing process on the
cell phone to be paired to the
vehicle. See your cell phone
manufacturer's user guide for
information on this process. 5. Locate the device named “ Your
Vehicle ” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN provided in Step 3. If a six
digit code is shown on the
phone and the vehicle screen,
confirm the codes are the
same. The system recognizes
the new connected phone after
the pairing process is
complete.
6. If the phone prompts to accept
connection or allow phone
book download, select Always
Accept and Allow. The phone
book may not be available if
not accepted.
7. Repeat Steps 1 – 6 to pair
additional phones or devices.
Listing All Paired and Connected
Phones
1. To list all paired devices, from
the Home Page turn the MENU
knob, then press to select the
PHONE. 2. Turn the MENU knob and
press to select Manage
Phones.
Deleting a Paired Phone
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE.
2. Turn the MENU knob and
press to select Manage
Phones.
3. Turn the MENU knob to
highlight the phone to be
deleted.
4. Press the control below
DELETE to delete the
highlighted device.
5. A confirmation screen is
displayed. Press the control
just below DELETE to confirm
deletion.
Connecting to a Different Phone
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
226 Infotainment System 2. Turn the MENU knob and
press to select Manage
Phones.
3. Turn the MENU knob to
highlight the phone to be
connected.
4. Press the control just below
CONNECT to connect to the
highlighted device.
Phone Menu Once a phone is connected and
selected, the following may display:
Recent Calls : Turn the MENU
knob to highlight Recent Calls and
press to select.
Contacts : Turn the MENU knob to
highlight Contacts and press to
select.
Keypad : Turn the MENU knob to
highlight Keypad and press to
select.
Active Call : Turn the MENU knob
to highlight Active Call and press to
select and display the active call
screen. Manage Phones : Turn the MENU
knob to highlight Manage Phones
and press to select.
Making a Call Using Contacts
and Recent Calls For cell phones that support the
Contacts and Recent Calls feature,
the Bluetooth system can use the
contacts stored on your cell phone
to make calls. See your cell phone
manufacturer ’ s user guide or
contact your wireless provider to
find out if this feature is supported
by your phone.
If the phone prompts to allow phone
book download during the pairing
process, select Always Accept and
Allow. The phone book may not be
available if not accepted.
When a cell phone supports the
phone book feature, the Contacts
and Recent Calls menus are
automatically available.
The Contacts menu allows you to
access the phone book stored in the
cell phone to make a call. The Recent Calls menu allows you
to access the phone numbers from
the Incoming Calls, Outgoing Calls,
and Missed Calls menus on the cell
phone to make a call.
To make a call using the
Contacts menu:
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE.
2. Turn the MENU knob to
highlight Contacts and press to
select.
3. Turn the MENU knob to
highlight the letter group and
press to select.
4. Turn the MENU knob to
highlight the contact and press
to select.
5. Turn the MENU knob to
highlight the desired number,
then press the MENU knob to
call the contact.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 227To make a call using the Recent
Calls menu:
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE.
2. Turn the MENU knob to
highlight Recent Calls and
press to select.
If necessary, select between
Missed, Recent, and Sent calls
by pressing the control below
the appropriate selection.
3. Turn the MENU knob to
highlight the contact or the
phone number.
4. Press the MENU knob to call
the contact.
Making a Call Using the
Keypad
To make a call:
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE.
2. Turn the MENU knob and
press to select Keypad. 3. Turn the MENU knob to
highlight the first digit and
press to select. Continue this
process through the number.
To call, press the control just
below CALL.
Accepting or Declining a Call When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
To accept a call, do one of the
following:
.
Press the control just below
ANSWER.
.
Press
g on the steering wheel
controls.
Declining a Call
To decline a call, do one of the
following:
.
Press the control just below
IGNORE.
.
Press
i on the steering wheel
controls.
.
Do nothing. Call Waiting Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call Waiting Call
To accept a call waiting call, do one
of the following:
.
Press the control just below
SWITCH.
.
Press
g on the steering wheel
controls.
Declining a Call Waiting Call
To decline a call waiting call, do one
of the following:
.
Press the control just below
IGNORE.
.
Press
i on the steering wheel
controls.
.
Do nothing.
Ending a Call
To end a call, do one of the
following:
.
Press the control just
below END.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
228 Infotainment System .
Press
i on the steering wheel
controls.
Dual Tone Multi-Frequency
(DTMF) Tones The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
1. When a call is active, press the
control just below KEYPAD.
2. Turn the MENU knob to
highlight the first digit and
press to select.
If not initially in the phone
application, from the Home Page,
turn the MENU knob, then press to
select the PHONE. From the
PHONE main menu, turn the MENU
knob to highlight Active Call and
press to select. Bluetooth (Voice
Recognition - Base
Radio) Using Voice Recognition To use voice recognition, press
gon the steering wheel. Use the
commands below for the various
voice features. For additional
information, say “ Help ” while you
are in a voice recognition menu.
Pairing Pairing a Phone
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Bluetooth. ”
3. Say “ Pair. ” The system
responds with instructions and
a four-digit Personal
Identification Number (PIN).
The PIN is used in Step 5.
4. Start the pairing process on the
cell phone that you want to
pair. For help with this process,
see your cell phone
manufacturer's user guide. 5. Locate the device named “ Your
Vehicle ” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN provided in Step 3. The
system may respond with a six
digit code to be confirmed on
the cell phone (instead of
entering a four digit code),
check that the same digits are
shown on the cell phone and
say "Yes" to confirm. Select
Confirm on the cell phone as
well. After the PIN is
successfully entered, the
system prompts you to provide
a name for the paired cell
phone. This name will be used
to indicate which phones are
paired and connected to the
vehicle. The system responds
with “ has been
successfully paired ” after the
pairing process is complete.
6. Repeat Steps 1 − 5 to pair
additional phones.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 229Listing All Paired and Connected
Phones
The system can list all cell phones
paired to it. If a paired cell phone is
also connected to the vehicle, the
system responds with “ is connected ”
after that phone name.
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Bluetooth. ”
3. Say “ List. ”
Deleting a Paired Phone
If the phone name to delete is
unknown, see “ Listing All Paired
and Connected Phones. ”
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Bluetooth. ”
3. Say “ Delete. ” The system asks
for which phone to delete.
4. Say the name of the phone to
delete. Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all available cell
phones were paired. This may need
to be repeated depending on how
many cell phones have been
connected.
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Bluetooth. ”
3. Say “ Change phone. ”
.
If another cell phone is
found, the response will be
“ is now
connected. ”
This can be repeated to
connect any of the up to
five paired phones.
.
If another cell phone is not
found, the original phone
remains connected. Storing and Deleting Phone
Numbers The following commands are used
to delete and store phone numbers.
Store : This command will store a
phone number, or a group of
numbers as a name tag.
Digit Store : This command allows
a phone number to be stored as a
name tag by entering the digits one
at a time.
Delete : This command is used to
delete individual name tags.
Delete All Name Tags : This
command deletes all stored name
tags in the Hands-Free Calling
Directory and the Destinations
Directory.
Using the “ Store ” Command
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Store. ”
3. Say the entire phone number
or a group of digits all at once
with no pauses, then follow the