2017 GMC SIERRA DENALI phone

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
218 Infotainment System An example of this type of manual
intervention is pressing on an entry
of a displayed number list instead of
speaking the number associated
with the entry desired.
Canceling Voice Recognition .
Press the Home screen button
to terminate the voice
recognition session which was
initiated by pressing
g on the
infotainment screen on the
center stack.
.
Press or say “ Cancel ” or “ Exit ” to
terminate the voice recognition
session and display the screen
from which voice recognition
was initiated.
.
Press
i on the steering wheel
controls to terminate the voice
session and display the screen
from which voice recognition
was initiated. Helpful Hints for Speaking
Commands Voice recognition can understand
commands that are either naturally
stated in sentence form (English
only), or direct commands that state
the application and the task.
For languages that do not support
natural language commands in
sentence form, use the direct
commands shown as examples on
the display screen.
For best results:
.
Listen for the prompt and wait
for the beep before saying a
command or reply.
.
Say “ Help ” or look at the screen
display for commands.
.
Voice recognition system prompt
can be interrupted during a
prompt by pressing
g again.
For example, if the prompt
seems to be taking too long to
finish, or if what is being
prompted causes a need for an
immediate reply, press
g again
and wait for the beep. .
Speak the command naturally,
not too fast, not too slow. Use
direct commands without a lot of
extra words.
.
Usually Phone and Audio
commands can be spoken in a
single command.
For example, “ Call Dave Smith
at work, ” “ Play ” followed by the
artist or song name, or “ Tune ”
followed by the radio station
number.
There is no need to memorize
specific command words. Direct
commands might be more clearly
understood by the system. An
example of a direct command would
be “ Call 555-1212. ” Examples of
these direct commands are
displayed on most of the screens
while a voice session is active.
If “ Phone ” or “ Phone Commands, ” is
stated, the system understands that
a phone call is requested and will
respond with questions until enough
details are gathered.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 219If the phone number has been
saved with a name and a place, the
direct command should include
both, for example “ Call Dave Smith
at work. ”
Using Voice Recognition for
List Options When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list. A selection
can be made by manually selecting
the item, or by speaking the line
number for the item to select.
When a screen contains a list,
options may be available but not
displayed. The list on a voice
recognition screen functions the
same as a list on other screens.
Scrolling can be used to help
display other entries from the list.
Manually scrolling or paging the list
on a screen during a voice
recognition session suspends the
current voice recognition event and
plays the prompt “ Make your
selection from the list using the
manual controls or press the Back
button to try again. ” If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The screen returns back to the
screen where voice recognition was
initiated.
The Back Command
Say “ Back ” or press the Back button
to go to the previous screen.
If in voice recognition, and “ Back ” is
stated all the way through to the
initial screen, then “ Back ” is stated
one more time, the voice recognition
session will cancel.
Help
Say “ Help ” on any voice recognition
screen and the help prompt for the
screen is played. Additionally, a
pop-up displays a text version of the
help prompt. Depending on how
voice recognition was initiated, the
Help pop-up will either display on
the instrument cluster or the
infotainment screen. Press the
Dismiss button to make the pop-up
go away. Pressing
g while the help prompt is
playing will terminate the prompt
and a beep will be heard. Doing this
will stop the help prompt so that a
voice command can be used.
Voice Recognition for the
Radio Select the
g screen button to
launch audio voice recognition.
If the voice button is pressed in a
radio screen, the voice commands
for radio and media features are
available.
“ Switch to AM ” : Switch bands to
AM and tune to the last AM radio
station.
“ Switch to FM ” : Switch bands to
FM and tune to the last FM radio
station.
“ Switch to SXM ” : Switch bands to
SiriusXM (if equipped) and tune to
the last SiriusXM channel.
“ Tune to AM ” :
Tune to the radio station whose
frequency is identified in the
command (like “ nine fifty ” ).

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 221“ Play Video ” : Begin a dialog to
enter a specific name.
“ Play Video

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
222 Infotainment System contact and location at home, at
work, on mobile device, or on
another phone.
“ Call ” : Initiate a
call to a standard phone number
seven or 10 digits in length, and
also 911, 411, or 611.
“ Pair Phone ” : Begins the
Bluetooth pairing process. Follow
instructions on the radio display.
“ Switch Phone ” : Select a different
phone for outgoing calls.
“ Voice Keypad ” : Begins a dialog
to enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “ Delete ” will remove the
last group of digits and allow them
to be re-entered. Once the entire
number has been entered, the
command “ Call ” will start dialing the
number.
“ Voice Mail ” : Initiate a call to voice
mail numbers. Voice Recognition for OnStar
(If Equipped) “ OnStar ” : Begin OnStar Voice
Recognition.
Bluetooth Speech Recognition
(If Equipped) Voice Pass-Thru allows access to
the speech recognition commands
on the cell phone. See your cell
phone manufacturer ’ s user guide to
see if the cell phone supports this
feature.
Activating this function will start the
Bluetooth Speech Recognition on a
connected phone.
The steering wheel controls are
used to operate this function.
Press and hold
g to activate.
A voice session begins so that voice
commands can be given to Siri ®
or
many other controls provided by the
cell phone.
Press
@ to exit or press
i to
close and return to the previous
application prior to the start of Voice
Pass-Thru. Phone Bluetooth (Overview) Instructions for using the cell phone
may differ between infotainment
systems. The base radio and base
radio with touchscreen instructions
are included in this manual. See the
infotainment manual for instructions
on the uplevel radios.
Bluetooth-capable systems can
interact with many cell phones,
allowing:
.
Placement and receipt of calls in
a hands-free mode.
.
Sharing of the cell phone ’ s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
.
Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 223duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
.
Review the controls and
operation of the infotainment
system.
.
Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “ Pairing ” in
this section.
.
If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list.
.
See “ Deleting a Paired Phone ”
and/or “ Deleting a Bluetooth
Device ” in this section.
{ Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving. Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while in ON/RUN or ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. For U.S.
and Canada only, see www.gm.com/
bluetooth for more information about
compatible phones.
Bluetooth Controls Use the buttons on the instrument
panel, faceplate, and the steering
wheel to operate the Bluetooth
system.
Steering Wheel Controls
g : Press to answer incoming calls,
confirm system information, and
start voice recognition. i : Press to end a call, reject a
call, or cancel an operation. Press
to mute or unmute the infotainment
system.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Overview
(Base Radio with Touchscreen)
0 193 or Overview (Base Radio)
0 189 .
MENU : Turn to scroll through a list.
Press to select the highlighted list
option.
{ : Press to go to the Home Page.
See Home Page (Base Radio)
0 194 or Home Page (Base Radio
with Touchscreen) 0 196 .
PHONE or
# : Select to enter the
phone main menu.
See Bluetooth (Voice Recognition -
Base Radio) 0 228 or Bluetooth
(Infotainment Controls - Base
Radio) 0 224 or Bluetooth
(Overview) 0 222 or Bluetooth
(Infotainment Controls - Base Radio
with Touchscreen) 0 233 .

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
224 Infotainment System Voice Recognition If equipped, the voice recognition
system uses commands to control
the system and dial phone numbers.
Noise : The system may not
recognize voice commands if there
is too much background noise, such
as noise from open windows or loud
talking inside the vehicle.
When to Speak : A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak : Speak clearly in a
calm and natural voice.
Audio System When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Use the
O knob during a call to change the
volume level. The system maintains
a minimum volume level. Bluetooth Audio Quality Turn off the Echo and Noise
cancellation feature on your phone,
if supported, for the best hands-free
performance.
See www.gm.com/bluetooth for U.S.
and Canada only.
Bluetooth (Infotainment
Controls - Base Radio) For information about how to
navigate the menu system using the
infotainment controls, see Overview
(Base Radio with Touchscreen)
0 193 or Overview (Base Radio)
0 189 .
Switching to Handset or
Hands-Free Mode To switch between handset mode
and hands-free mode, use the
OnStar command, “ transfer call. ”
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See your cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls can
be made using OnStar Hands-Free
Calling, if available. See OnStar
Overview 0 488 , if equipped.
Pairing Information
.
Up to five cell phones can be
paired to the Bluetooth system.
.
The pairing process is disabled
when the vehicle is moving.
.
Pairing only needs to be
completed once per phone,
unless the pairing information on
the cell phone changes or the
cell phone is deleted from the
system.
.
Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.
If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were newly
paired to the system. To connect

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 225to a different paired phone, see
“ Connecting to a Different
Phone ” later in this section.
Pairing a Phone or Device
1. From the Home Page, turn the
MENU knob to access the
PHONE on the infotainment
display, then press the MENU
knob to select the PHONE. If a
device has been previously
paired, the main Phone menu
will be shown. If no devices
have been paired, Step 2 can
be skipped.
2. Turn the MENU knob and
press to select Manage
Phones.
3. Press the control just below
PAIR. A four-digit Personal
Identification Number (PIN)
appears on the display. The
PIN is used in Step 5.
4. Start the pairing process on the
cell phone to be paired to the
vehicle. See your cell phone
manufacturer's user guide for
information on this process. 5. Locate the device named “ Your
Vehicle ” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN provided in Step 3. If a six
digit code is shown on the
phone and the vehicle screen,
confirm the codes are the
same. The system recognizes
the new connected phone after
the pairing process is
complete.
6. If the phone prompts to accept
connection or allow phone
book download, select Always
Accept and Allow. The phone
book may not be available if
not accepted.
7. Repeat Steps 1 – 6 to pair
additional phones or devices.
Listing All Paired and Connected
Phones
1. To list all paired devices, from
the Home Page turn the MENU
knob, then press to select the
PHONE. 2. Turn the MENU knob and
press to select Manage
Phones.
Deleting a Paired Phone
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE.
2. Turn the MENU knob and
press to select Manage
Phones.
3. Turn the MENU knob to
highlight the phone to be
deleted.
4. Press the control below
DELETE to delete the
highlighted device.
5. A confirmation screen is
displayed. Press the control
just below DELETE to confirm
deletion.
Connecting to a Different Phone
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
226 Infotainment System 2. Turn the MENU knob and
press to select Manage
Phones.
3. Turn the MENU knob to
highlight the phone to be
connected.
4. Press the control just below
CONNECT to connect to the
highlighted device.
Phone Menu Once a phone is connected and
selected, the following may display:
Recent Calls : Turn the MENU
knob to highlight Recent Calls and
press to select.
Contacts : Turn the MENU knob to
highlight Contacts and press to
select.
Keypad : Turn the MENU knob to
highlight Keypad and press to
select.
Active Call : Turn the MENU knob
to highlight Active Call and press to
select and display the active call
screen. Manage Phones : Turn the MENU
knob to highlight Manage Phones
and press to select.
Making a Call Using Contacts
and Recent Calls For cell phones that support the
Contacts and Recent Calls feature,
the Bluetooth system can use the
contacts stored on your cell phone
to make calls. See your cell phone
manufacturer ’ s user guide or
contact your wireless provider to
find out if this feature is supported
by your phone.
If the phone prompts to allow phone
book download during the pairing
process, select Always Accept and
Allow. The phone book may not be
available if not accepted.
When a cell phone supports the
phone book feature, the Contacts
and Recent Calls menus are
automatically available.
The Contacts menu allows you to
access the phone book stored in the
cell phone to make a call. The Recent Calls menu allows you
to access the phone numbers from
the Incoming Calls, Outgoing Calls,
and Missed Calls menus on the cell
phone to make a call.
To make a call using the
Contacts menu:
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE.
2. Turn the MENU knob to
highlight Contacts and press to
select.
3. Turn the MENU knob to
highlight the letter group and
press to select.
4. Turn the MENU knob to
highlight the contact and press
to select.
5. Turn the MENU knob to
highlight the desired number,
then press the MENU knob to
call the contact.