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226 Infotainment System
iPod shuffle®, and iPod touch®are
trademarks of Apple Inc., registered
in the U.S. and other countries.
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription
fee is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com. SiriusXM
®
service only available in the
48 contiguous United States and
Canada.
In Canada: Some deterioration of
service may occur in extreme
northern latitudes. This is beyond
the control of SiriusXM
®Satellite
Radio.
Explicit Language Notice: Channels
with frequent explicit language are
indicated with an “XL”preceding the channel name. Channel blocking is
available for SiriusXM Satellite
Radio receivers by notifying
SiriusXM:
.
USA Customers —See
www.siriusxm.com or call
1-866-635–2349.
. Canadian Customers —See
www.xmradio.ca or call
1-877-209-0079.
It is prohibited to copy, decompile,
disassemble, reverse engineer,
hack, manipulate, or otherwise
make available any technology or
software incorporated in receivers
compatible with the SiriusXM
®
Satellite Radio System or that
support the SiriusXM website, the
Online Service or any of its content.
Furthermore, the AMBER voice
compression software included in
this product is protected by
intellectual property rights including
patent rights, copyrights, and trade
secrets of Digital Voice
Systems, Inc. General Requirements:
1. A License Agreement from SiriusXM
®is required for any
product that incorporates
SiriusXM Technology and/or for
use of any of the SiriusXM
marks to be manufactured,
distributed, or marketed in the
SiriusXM Service Area.
2. For products to be distributed, marketed, and/or sold in
Canada, a separate agreement
is required with Canadian
Satellite Radio Inc. (operating
as SiriusXM Canada).
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.

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Infotainment System 227
Schedule I: Gracenote EULA
Music recognition technology and
related data are provided by
Gracenote
®. Gracenote is the
industry standard in music
recognition technology and related
content delivery. For more
information visit
www.gracenote.com.
Music-related data from Gracenote,
Inc., copyright © 2000 to present
Gracenote. Gracenote Software,
copyright © 2000 to present
Gracenote. One or more patents
owned by Gracenote may apply to
this product and service. See the
Gracenote website for a
non-exhaustive list of applicable
Gracenote patents. Gracenote,
CDDB, MusicID, MediaVOCS, the
Gracenote logo and logotype, and
the "Powered by Gracenote" logo are either registered trademarks or
trademarks of Gracenote in the
United States and/or other
countries.
Gracenote Terms of Use
This application or device contains
software from Gracenote, Inc. of
Emeryville, California ("Gracenote").
The software from Gracenote (the
"Gracenote Software") enables this
application to do disc or file
identification and obtain
music-related information, including
name, artist, track, and title
information ("Gracenote Data") from
online servers or embedded
databases (collectively, "Gracenote
Servers") and to perform other
functions. You may use Gracenote
Data only by means of the intended
End-User functions of this
application or device.
This application or device may
contain content belonging to
Gracenote’s providers. If so, all of
the restrictions set forth herein with
respect to Gracenote Data shall
also apply to such content and such
content providers shall be entitled toall of the benefits and protections
set forth herein that are available to
Gracenote.
You agree that you will use
Gracenote Data, the Gracenote
Software, and Gracenote Servers
for your own personal
non-commercial use only. You agree
not to assign, copy, transfer or
transmit the Gracenote Software or
any Gracenote Data to any third
party. YOU AGREE NOT TO USE
OR EXPLOIT GRACENOTE DATA,
THE GRACENOTE SOFTWARE,
OR GRACENOTE SERVERS,
EXCEPT AS EXPRESSLY
PERMITTED HEREIN.
You agree that your non-exclusive
license to use the Gracenote Data,
the Gracenote Software, and
Gracenote Servers will terminate if
you violate these restrictions. If your
license terminates, you agree to
cease any and all use of the
Gracenote Data, the Gracenote
Software, and Gracenote Servers.
Gracenote reserves all rights in
Gracenote Data, the Gracenote
Software, and the Gracenote
Servers, including all ownership

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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228 Infotainment System
rights. Under no circumstances will
Gracenote become liable for any
payment to you for any information
that you provide. You agree that
Gracenote may enforce its rights
under this Agreement against you
directly in its own name.
The Gracenote service uses a
unique identifier to track queries for
statistical purposes. The purpose of
a randomly assigned numeric
identifier is to allow the Gracenote
service to count queries without
knowing anything about who you
are. For more information, see the
web page for the Gracenote Privacy
Policy for the Gracenote service.
The Gracenote Software and each
item of Gracenote Data are licensed
to you "AS IS." Gracenote makes no
representations or warranties,
express or implied, regarding the
accuracy of any Gracenote Data.
Gracenote reserves the right to
delete data from the Gracenote
Servers or to change data
categories for any cause that
Gracenote deems sufficient. No
warranty is made that the Gracenote
Software or Gracenote Servers areerror-free or that functioning of
Gracenote Software or Gracenote
Servers will be uninterrupted.
Gracenote is not obligated to
provide you with new enhanced or
additional data types or categories
that Gracenote may provide in the
future and is free to discontinue its
services at any time.
GRACENOTE DISCLAIMS ALL
WARRANTIES EXPRESS OR
IMPLIED, INCLUDING, BUT NOT
LIMITED TO, IMPLIED
WARRANTIES OF
MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE,
TITLE, AND NON-INFRINGEMENT.
GRACENOTE DOES NOT
WARRANT THE RESULTS THAT
WILL BE OBTAINED BY YOUR
USE OF THE GRACENOTE
SOFTWARE OR ANY
GRACENOTE SERVER. IN NO
CASE WILL GRACENOTE BE
LIABLE FOR ANY
CONSEQUENTIAL OR
INCIDENTAL DAMAGES OR FOR
ANY LOST PROFITS OR LOST
REVENUES.
© 2013. Gracenote, Inc. All Rights
Reserved.
Unicode
Copyright © 1991-2013 Unicode,
Inc. All rights reserved. Distributed
under the Terms of Use in http://
www.unicode.org/copyright.html.
Free Type Project
Portions of this software are
copyright © 2013 The FreeType
Project (http://www.freetype.org). All
rights reserved.
iType
iType is a trademark of Monotype
Imaging Inc. registered in the U.S.
Patent & Trademark Office and may
be registered in certain other
jurisdictions.
Open Source SW
The open source code used in this
device can be downloaded at the
webpage shown in the information
at the center stack display. Further
information concerning the OSS
licenses is shown in the center
stack display.

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Infotainment System 229
QNX
Portions of this software are
copyright © 2008-2013, QNX
Software Systems. All rights
reserved.
Part C–EULA
Copyright 2013, Software Systems
GmbH & Co. KG. All Rights
Reserved.
The product you have purchased
("Product") contains Software
(Runtime Configuration No. 505962;
"Software") which is distributed by
or on behalf of the Product
manufacturer "Manufacturer") under
license from Software Systems Co.
("QSSC"). You may only use the
Software in the Product and in
compliance with the license terms
below.
Subject to the terms and conditions
of this License, QSSC hereby
grants you a limited, non-exclusive,
non-transferable license to use the
Software in the Product for the
purpose intended by the
Manufacturer. If permitted by the
Manufacturer, or by applicable law, you may make one backup copy of
the Software as part of the Product
software. QSSC and its licensors
reserve all license+C31 rights not
expressly granted herein, and retain
all right, title and interest in and to
all copies of the Software, including
all intellectual property rights
therein. Unless required by
applicable law you may not
reproduce, distribute or transfer,
or de-compile, disassemble or
otherwise attempt to unbundle,
reverse engineer, modify or create
derivative works of, the Software.
You agree: (1) not to remove, cover
or alter any proprietary notices,
labels or marks in or on the
Software, and to ensure that all
copies bear any notice contained on
the original; and (2) not to export the
Product or the Software in
contravention of applicable export
control laws.
EXCEPT TO THE EXTENT
OTHERWISE REQUIRED BY
APPLICABLE LAW, QSSC AND ITS
LICENSORS PROVIDE THE
SOFTWARE ON AN "AS IS" BASIS,
WITHOUT WARRANTIES ORCONDITIONS OF ANY KIND,
EITHER EXPRESS OR IMPLIED
INCLUDING, WITHOUT
LIMITATION, ANY WARRANTIES
OR CONDITIONS OF TITLE,
NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.
ANY WARRANTIES OR OTHER
PROVISIONS OFFERED BY THE
MANUFACTURER OR ITS
DISTRIBUTOR(S) THAT DIFFER
FROM THIS LICENSE ARE
OFFERED BY THE
MANUFACTURER OR ITS
DISTRIBUTOR(S) ALONE AND
NOT BY QSSC, ITS AFFILIATES
OR THEIR LICENSORS. YOU
ASSUME ANY RISKS
ASSOCIATED WITH YOUR USE
OF THE SOFTWARE UNDER THIS
LICENSE.
EXCEPT TO THE EXTENT
OTHERWISE REQUIRED BY
APPLICABLE LAW (SUCH AS IN
THE CASE OF DELIBERATE OR
GROSSLY NEGLIGENT ACTS), IN
NO EVENT SHALL QSSC, ITS
AFFILIATES OR THEIR
LICENSORS BE LIABLE TO YOU

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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230 Infotainment System
UNDER ANY LEGAL THEORY,
WHETHER IN TORT (INCLUDING
NEGLIGENCE), CONTRACT OR
OTHERWISE, FOR DAMAGES,
INCLUDING ANY DIRECT,
INDIRECT, SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES
OF ANY CHARACTER ARISING AS
A RESULT OF THIS LICENSE OR
OUT OF THE USE OR INABILITY
TO USE THE PRODUCT
(INCLUDING BUT NOT LIMITED
TO DAMAGES FOR LOSS OF
GOODWILL, WORK STOPPAGE,
PRODUCT FAILURE OR
MALFUNCTION, OR ANY AND ALL
OTHER COMMERCIAL DAMAGES
OR LOSSES), EVEN IF QSSC, ITS
AFFILIATES OR THEIR
LICENSORS HAVE BEEN
ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES.
WMA
This product is protected by certain
intellectual property rights of
Microsoft. Use or distribution of
such technology outside of this
product is prohibited without a
license from Microsoft.For more information on the
Software, including any open source
software license terms (and
available source code) as well as
copyright attributions applicable to
the Runtime Configuration indicated
above, please contact the
Manufacturer or contact QSSC at
175 Terence Matthews Crescent,
Kanata, Ontario, Canada K2M 1W8
([email protected]).
END USER NOTICE
The marks of companies displayed
by this product to indicate business
locations are the marks of their
respective owners. The use of such
marks in this product does not imply
any sponsorship, approval,
or endorsement by such companies
of this product.

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Driving and Operating 239
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means“always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety
Belts 059.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time. Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.
Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.

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Driving and Operating 291
Assistance Systems for
Parking or Backing
If equipped, the Rear Vision Camera
(RVC), Rear Parking Assist (RPA),
and Front Parking Assist (FPA) may
help the driver park or avoid objects.
Always check around the vehicle
when parking or backing.
The RVC and RPA will not work
properly if the tailgate is down. If the
tailgate is down, do not use these
systems.
Rear Vision Camera (RVC)
When the vehicle is shifted into
R (Reverse), the RVC displays an
image of the area behind the vehicle
in the center stack display. The
previous screen displays when the
vehicle is shifted out of R (Reverse)
after a short delay. To return to the
previous screen sooner, press a
button on the infotainment system,
shift into P (Park), or reach a vehicle
speed of 8 km/h (5 mph).
1. View Displayed by theCamera
1. View Displayed by theCamera
2. Corners of the Rear Bumper
Displayed images may be farther or
closer than they appear. The area
displayed is limited and objects that
are close to either corner of the
bumper or under the bumper do not
display.
A warning triangle may display on
the RVC screen to show that RPA
has detected an object. This triangle
changes from amber to red and
increases in size the closer the
object.
{Warning
The camera(s) do not display
children, pedestrians, bicyclists,
crossing traffic, animals, or any
other object outside of the
cameras’ field of view, below the
bumper, or under the vehicle.
Shown distances may be different
from actual distances. Do not
drive or park the vehicle using
only these camera(s). Always
check behind and around the
vehicle before driving. Failure to
use proper care may result in
injury, death, or vehicle damage.

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Customer Information 457
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 457
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 459
Customer Assistance for Text Telephone (TTY) Users . . . . . 460
Online Owner Center . . . . . . . . . 460
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 461
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 461
Scheduling Service Appointments . . . . . . . . . . . . . . . 463
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 463
Collision Damage Repair . . . . . 464
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 466
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 467
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 468 Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 468
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 468
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 469
Event Data Recorders . . . . . . . . 469
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 470
Infotainment System . . . . . . . . . . 470
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be