
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 5/6/16
166 Driving and Operating
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices. .
Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving. Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means
“always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety
Belts 046.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 5/2/16
314 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 314
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 316
Customer Assistance for Text Telephone (TTY) Users . . . . . 317
Online Owner Center . . . . . . . . . 317
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 318
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 318
Scheduling Service Appointments . . . . . . . . . . . . . . . 320
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 320
Collision Damage Repair . . . . . 321
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 323
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 324
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 325
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 325
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 325
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 326
Event Data Recorders . . . . . . . . 326
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 327
Infotainment System . . . . . . . . . . 327
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 5/2/16
Customer Information 327
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See
OnStar Additional
Information 0333.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 5/2/16
340 Index
Climate Control Systems (cont'd)Air Conditioning . . . . . . . . . . . . . . 159
Heating . . . . . . . . . . . . . . . . . . . . . . . 159
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Rear Heating System . . . . . . . . . 161
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Cluster, Instrument . . . . . . . . . . . . . . 95
Collision Damage Repair . . . . . . . 321
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 85
Compass . . . . . . . . . . . . . . . . . . . . . . . . 90 Messages . . . . . . . . . . . . . . . . . . . . .113
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 330
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 190
Control of a Vehicle . . . . . . . . . . . . . 167
Convex Mirrors . . . . . . . . . . . . . . . . . . 35
Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . . . 228
Engine Temperature Gauge . . . . 98
Cooling System . . . . . . . . . . . . . . . . . 227
Engine Messages . . . . . . . . . . . . .113
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 320
Cruise Control . . . . . . . . . . . . . . . . . . 192 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Customer Assistance . . . . . . . . . . . 317
Offices . . . . . . . . . . . . . . . . . . . . . . . . 316
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 317
Customer Information Service PublicationsOrdering Information . . . . . . . . 323
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 314
D
Damage Repair, Collision . . . . . . . 321
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 327
OnStar . . . . . . . . . . . . . . . . . . . . . . . 327
Data Recorders, Event . . . . . . . . . 326
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 126
Defensive Driving . . . . . . . . . . . . . . . 166
Delayed Locking . . . . . . . . . . . . . . . . . 29
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 146
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 332
Distracted Driving . . . . . . . . . . . . . . . 166
Dome Lamps . . . . . . . . . . . . . . . . . . . 129
Door
Ajar Messages . . . . . . . . . . . . . . . .113 Door (cont'd)
Cargo Door Relocking . . . . . . . . . . 29
Delayed Locking . . . . . . . . . . . . . . . . 29
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Power Locks . . . . . . . . . . . . . . . . . . . . 29
Rear Doors . . . . . . . . . . . . . . . . . . . . . 32
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Sliding . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Drive Belt Routing, Engine . . . . . . 313
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . 108
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 203
Defensive . . . . . . . . . . . . . . . . . . . . . 166
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 167
For Better Fuel Economy . . . . . . . 22
Hill and Mountain Roads . . . . . . 170
If the Vehicle is Stuck . . . . . . . . . 172
Loss of Control . . . . . . . . . . . . . . . 168
Off-Road Recovery . . . . . . . . . . . 168
Vehicle Load Limits . . . . . . . . . . . 172
Wet Roads . . . . . . . . . . . . . . . . . . . 169
Winter . . . . . . . . . . . . . . . . . . . . . . . . 170
Dual Tire Rotation . . . . . . . . . . . . . . . . . . . . . . 268

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 5/2/16
342 Index
G
GaugesEngine Coolant Temperature . . . 98
Engine Oil Pressure . . . . . . . . . . . . 97
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Odometer . . . . . . . . . . . . . . . . . . . . . . . 96
Speedometer . . . . . . . . . . . . . . . . . . . 96
Trip Odometer . . . . . . . . . . . . . . . . . . 96
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . 99
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . . 94
General Information Service and Maintenance . . . . . 298
Towing . . . . . . . . . . . . . . . . . . . . . . . . 203
Vehicle Care . . . . . . . . . . . . . . . . . . 216
Glass, Enhanced Technology . . . . 38
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 318
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 241
Hazard Warning Flashers . . . . . . . 128
Head Restraints . . . . . . . . . . . . . . . . . 41
Headlamps . . . . . . . . . . . . . . . . . . . . . 242Aiming . . . . . . . . . . . . . . . . . . . . . . . . 241
Automatic . . . . . . . . . . . . . . . . . . . . . 127
Bulb Replacement . . . . . . . . . . . . 241
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 126 Headlamps (cont'd)
Flash-to-Pass . . . . . . . . . . . . . . . . . 126
High-Beam On Light . . . . . . . . . . 107
High/Low Beam Changer . . . . . 126
Heated Mirrors . . . . . . . . . . . . . . . . . . . 36
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 180
Heating and Air Conditioning . . . 159
High-Beam On Light . . . . . . . . . . . . 107
Hill and Mountain Roads . . . . . . . . 170
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 47
I
Idle System
Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Ignition Positions . . . . . . . . . . . . . . . 176
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . . . 240
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 33
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 68
Infotainment . . . . . . . . . . . . . . . . . . . . 132
Infotainment System . . . . . . . . . . . . 327
Instrument Cluster . . . . . . . . . . . . . . . 95
Interior Rearview Mirrors . . . . . . . . . 36
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 283
K
Key and Lock Messages . . . . . . . . 115
Keyless EntryRemote (RKE) System . . . . . . . . . 25
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
L
Labeling, Tire Sidewall . . . . . . . . . . 255
Lamps Daytime Running (DRL) . . . . . . 126
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 129
Exterior Controls . . . . . . . . . . . . . . 125
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 126
License Plate . . . . . . . . . . . . . . . . . 245
Malfunction Indicator . . . . . . . . . 102
Messages . . . . . . . . . . . . . . . . . . . . .115
Reading . . . . . . . . . . . . . . . . . . . . . . 130
Taillamps . . . . . . . . . . . . . . . . . . . . . 244
Lamps, Bulb Replacement . . . . . . 243
Lap-Shoulder Belt . . . . . . . . . . . . . . . 48
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 79

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 5/2/16
344 Index
Mirrors, Interior Rearview . . . . . . . . 36
Monitor System, TirePressure . . . . . . . . . . . . . . . . . . . . . . 262
Multi-band Antenna . . . . . . . . . . . . . 141
N
Navigation OnStar®. . . . . . . . . . . . . . . . . . . . . . 330
New Vehicle Break-In . . . . . . . . . . . 176
Noise Control System . . . . . . . . . . 238
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . . 115
Odometer . . . . . . . . . . . . . . . . . . . . . . . . 96 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . 168
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 220
Engine Oil Life System . . . . . . . 222
Engine Oil Pressure Gauge . . . . . 97
Messages . . . . . . . . . . . . . . . . . . . . .114
Pressure Light . . . . . . . . . . . . . . . . 106
Older Children, Restraints . . . . . . . 66
Online Owner Center . . . . . . . . . . . 317
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 327
OnStar System . . . . . . . . . . . . . . . . . 151 OnStar
®Additional
Information . . . . . . . . . . . . . . . . . . . . 333
OnStar
®Connections . . . . . . . . . . . 330
OnStar®Diagnostics . . . . . . . . . . . . 332
OnStar®Emergency . . . . . . . . . . . . 329
OnStar®Navigation . . . . . . . . . . . . . 330
OnStar®Overview . . . . . . . . . . . . . . 328
OnStar®Security . . . . . . . . . . . . . . . 329
Operation Infotainment System . . . . . . . . . . 136
Ordering
Service Publications . . . . . . . . . . 323
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Overheating, Engine . . . . . . . . . . . . 231
Overview . . . . . . . . . . . . . . . . . . 133, 135
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 181
Shifting Out of . . . . . . . . . . . . . . . . 182
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 190
Brake and P (Park)Mechanism Check . . . . . . . . . . 240
Over Things That Burn . . . . . . . 183
Parking Assist . . . . . . . . . . . . . . . . . . 197
Perchlorate Materials Requirements, California . . . . . . 216 Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .119
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 151
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 29
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 92
Protection, Battery . . . . . . . . . . . . 131
Retained Accessory (RAP) . . . 181
Seat Adjustment . . . . . . . . . . . . . . . . 41
Steering Fluid . . . . . . . . . . . . . . . . . 233
Windows . . . . . . . . . . . . . . . . . . . . . . . 37
Pregnancy, Using Safety Belts . . . 53
Privacy Vehicle Data Recording . . . . . . . 326
Program Courtesy Transportation . . . . . . 320
Proposition 65 Warning,
California . . . . . . . . . . . .216, 236, 283
R
Radio Frequency Statement . . . . 324
Radio Reception . . . . . . . . . . . . . . . . 140
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 138
Satellite . . . . . . . . . . . . . . . . . . . . . . . 139
Reading Lamps . . . . . . . . . . . . . . . . . 130

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 5/2/16
346 Index
Service (cont'd)Maintenance, General
Information . . . . . . . . . . . . . . . . . . 298
Parts Identification Label . . . . . 310
Publications Ordering
Information . . . . . . . . . . . . . . . . . . 323
Scheduling Appointments . . . . . 320
Vehicle Messages . . . . . . . . . . . . .117
Services
Special Application . . . . . . . . . . . 304
Servicing the Airbag . . . . . . . . . . . . . 65
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 239
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 181
Out of Park . . . . . . . . . . . . . . . . . . . 182
Side Door . . . . . . . . . . . . . . . . . . . . . . . 31
Sidemarker
Bulb Replacement . . . . . . . . . . . . 243
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 128
Sliding Door . . . . . . . . . . . . . . . . . . . . . 32
Special Application Services . . . . 304
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 311
Speedometer . . . . . . . . . . . . . . . . . . . . 96 StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 105
Start Vehicle, Remote . . . . . . . . . . . 27
Starter Switch Check . . . . . . . . . . . 239
Starting the Engine . . . . . . . . . . . . . 178
Steering . . . . . . . . . . . . . . . . . . . . . . . . 167 Fluid, Power . . . . . . . . . . . . . . . . . . 233
Wheel Adjustment . . . . . . . . . . . . . . 88
Wheel Controls . . . . . . . . . . . . . . . . . 88
Storage Areas Front . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Storage Compartments . . . . . . . . . . 85
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 172
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 39
Swing-out Windows . . . . . . . . . . . . . . 37
Switches Airbag On-Off . . . . . . . . . . . . . . . . . . . 62
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Infotainment . . . . . . . . . . . . . 132, 327
Noise Control . . . . . . . . . . . . . . . . . 238
T
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 244
Text Telephone (TTY) Users . . . . 317
Theft-Deterrent Systems . . . . . . . . . 33Immobilizer . . . . . . . . . . . . . . . . . . . . . 33
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253 Tires (cont'd)
All-Season . . . . . . . . . . . . . . . . . . . . 254
All-Terrain . . . . . . . . . . . . . . . . . . . . 254
Buying New Tires . . . . . . . . . . . . . 269
Chains . . . . . . . . . . . . . . . . . . . . . . . . 274
Changing . . . . . . . . . . . . . . . . . . . . . 276
Designations . . . . . . . . . . . . . . . . . 257
Different Size . . . . . . . . . . . . . . . . . 271
Dual Rotation . . . . . . . . . . . . . . . . . 268
Full-Size Spare . . . . . . . . . . . . . . . 283
If a Tire Goes Flat . . . . . . . . . . . . 274
Inspection . . . . . . . . . . . . . . . . . . . . 266
Messages . . . . . . . . . . . . . . . . . . . . .118
Pressure Light . . . . . . . . . . . . . . . . 106
Pressure Monitor Operation . . 263
Pressure Monitor System . . . . . 262
Rotation . . . . . . . . . . . . . . . . . . . . . . 267
Sidewall Labeling . . . . . . . . . . . . . 255
Terminology and Definitions . . 258
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 271
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 273
Wheel Replacement . . . . . . . . . . 273
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 268
Winter . . . . . . . . . . . . . . . . . . . . . . . . 254
Tow/Haul Mode . . . . . . . . . . . . . . . . . 188