2017 GMC SAVANA PASSENGER service schedule

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 5/2/16
320 Customer Information
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
The Courtesy Transportation
program is no longer available for
cutaway vehicles.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate bookletentitled
“Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 5/2/16
Customer Information 323
.Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 060.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 5/2/16
Index 343
LATCH, Lower Anchors andTethers for Children . . . . . . . . . . . . 73
Lighter, Cigarette . . . . . . . . . . . . . . . . 94
Lighting Entry/Exit . . . . . . . . . . . . . . . . . . . . . 130
Illumination Control . . . . . . . . . . . 129
Lights
Airbag On-Off . . . . . . . . . . . . . . . . . 100
Airbag Readiness . . . . . . . . . . . . . . . 99
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 104
Brake System Warning . . . . . . . 104
Charging System . . . . . . . . . . . . . 101
Cruise Control . . . . . . . . . . . . . . . . 107
Engine Oil Pressure . . . . . . . . . . 106
Flash-to-Pass . . . . . . . . . . . . . . . . . 126
High-Beam On . . . . . . . . . . . . . . . . 107
High/Low Beam Changer . . . . . 126
Low Fuel Warning . . . . . . . . . . . . 107
Safety Belt Reminders . . . . . . . . . . 99
Security . . . . . . . . . . . . . . . . . . . . . . 107
StabiliTrak
®OFF . . . . . . . . . . . . . 105
Tire Pressure . . . . . . . . . . . . . . . . . 106
Tow/Haul Mode . . . . . . . . . . . . . . . 105
Traction Control System (TCS)/StabiliTrak
®. . . . . . . . . . 105
Locking Rear Axle . . . . . . . . . . . . . . 192 Locks
Automatic Door . . . . . . . . . . . . . . . . . 30
Cargo Door Relocking . . . . . . . . . . 29
Delayed Locking . . . . . . . . . . . . . . . . 29
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Lockout Protection . . . . . . . . . . . . . . 30
Power Door . . . . . . . . . . . . . . . . . . . . . 29
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Loss of Control . . . . . . . . . . . . . . . . . 168
Low Fuel Warning Light . . . . . . . . . 107
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 73
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 309
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 304
Maintenance Schedule . . . . . . . . . 299 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 307
Malfunction Indicator Lamp . . . . . 102
Manual Mirrors . . . . . . . . . . . . . . . . . . 35
Manual Mode . . . . . . . . . . . . . . . . . . . 187
Manual Windows . . . . . . . . . . . . . . . . 37
Media Avoiding Untrusted Devices . . 141 Messages
Airbag System . . . . . . . . . . . . . . . . .117
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . .112
Brake System . . . . . . . . . . . . . . . . .112
Compass . . . . . . . . . . . . . . . . . . . . . .113
Door Ajar . . . . . . . . . . . . . . . . . . . . . .113
Engine Cooling System . . . . . . . .113
Engine Oil . . . . . . . . . . . . . . . . . . . . .114
Engine Power . . . . . . . . . . . . . . . . .114
Fuel System . . . . . . . . . . . . . . . . . . .115
Key and Lock . . . . . . . . . . . . . . . . . .115
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . .115
Object Detection System . . . . . .115
Ride Control System . . . . . . . . . . .116
Security . . . . . . . . . . . . . . . . . . . . . . .117
Service Vehicle . . . . . . . . . . . . . . . .117
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Transmission . . . . . . . . . . . . . . . . . .118
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .112
Vehicle Reminder . . . . . . . . . . . . . .119
Mirrors Convex . . . . . . . . . . . . . . . . . . . . . . . . . 35
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 36
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 35
Manual Rearview . . . . . . . . . . . . . . . 36
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 35