2017 GMC SAVANA infotainment

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 6/29/17
Driving and Operating 167
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices. .
Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving. Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means
“always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts
0 47.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 6/29/17
Customer Information 315
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 315
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 317
Customer Assistance for Text Telephone (TTY) Users . . . . . 318
Online Owner Center . . . . . . . . . 318
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 319
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 319
Scheduling Service Appointments . . . . . . . . . . . . . . . 321
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 321
Collision Damage Repair . . . . . 322
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 324
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 325
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 325 Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 326
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 326
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 326
Event Data Recorders . . . . . . . . 327
OnStar . . . . . . . . . . . . . . . . . . . . . . . 327
Infotainment System . . . . . . . . . . 328
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 6/29/17
328 Customer Information
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
SeeOnStar Additional Information
0 334.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 6/29/17
Index 341
Climate Control Systems . . . . . . . 160Air Conditioning . . . . . . . . . . . . . . 160
Heating . . . . . . . . . . . . . . . . . . . . . . . 160
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Rear Heating System . . . . . . . . . 162
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Cluster, Instrument . . . . . . . . . . . . . . 96
Collision Damage Repair . . . . . . . 322
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 86
Compass . . . . . . . . . . . . . . . . . . . . . . . . 91
Messages . . . . . . . . . . . . . . . . . . . . .114
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 332
Control Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 192
Control of a Vehicle . . . . . . . . . . . . . 168
Convex Mirrors . . . . . . . . . . . . . . . . . . 36
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 229
Engine Temperature Gauge . . . . 99
Cooling . . . . . . . . . . . . . . . . . . . . 160, 162
Cooling System . . . . . . . . . . . . . . . . . 228 Engine Messages . . . . . . . . . . . . .114
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 321
Cruise Control . . . . . . . . . . . . . . . . . . 194 Cruise Control (cont'd)
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Customer Assistance . . . . . . . . . . . 318 Offices . . . . . . . . . . . . . . . . . . . . . . . . 317
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 318
Customer Information Service PublicationsOrdering Information . . . . . . . . 324
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 315
D
Damage Repair, Collision . . . . . . . 322
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 328
OnStar . . . . . . . . . . . . . . . . . . . . . . . 327
Data Recorders, Event . . . . . . . . . 327
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 127
Defensive Driving . . . . . . . . . . . . . . . 167
Delayed Locking . . . . . . . . . . . . . . . . . 30
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 147
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 333
Distracted Driving . . . . . . . . . . . . . . . 167
Dome Lamps . . . . . . . . . . . . . . . . . . . 130 Door
Ajar Messages . . . . . . . . . . . . . . . .114
Cargo Door Relocking . . . . . . . . . . 30
Delayed Locking . . . . . . . . . . . . . . . . 30
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Power Locks . . . . . . . . . . . . . . . . . . . . 30
Rear Doors . . . . . . . . . . . . . . . . . . . . . 33
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Sliding . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Drive Belt Routing, Engine . . . . . . 314
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 109
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 205
Defensive . . . . . . . . . . . . . . . . . . . . . 167
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 168
For Better Fuel Economy . . . . . . . 22
Hill and Mountain Roads . . . . . . 171
If the Vehicle is Stuck . . . . . . . . . 173
Loss of Control . . . . . . . . . . . . . . . 169
Off-Road Recovery . . . . . . . . . . . 169
Vehicle Load Limits . . . . . . . . . . . 173
Wet Roads . . . . . . . . . . . . . . . . . . . 170
Winter . . . . . . . . . . . . . . . . . . . . . . . . 171
Dual Tire Rotation . . . . . . . . . . . . . . . . . . . . . . 269

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 6/29/17
Index 343
Fuses (cont'd)Fuses and Circuit Breakers . . . 248
G
Gauges
Engine Coolant Temperature . . . 99
Engine Oil Pressure . . . . . . . . . . . . 98
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Odometer . . . . . . . . . . . . . . . . . . . . . . . 97
Speedometer . . . . . . . . . . . . . . . . . . . 97
Trip Odometer . . . . . . . . . . . . . . . . . . 97
Voltmeter . . . . . . . . . . . . . . . . . . . . . 100
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . . 95
General Information Service and Maintenance . . . . . 299
Towing . . . . . . . . . . . . . . . . . . . . . . . . 205
Vehicle Care . . . . . . . . . . . . . . . . . . 217
Glass, Enhanced Technology . . . . 39
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 319
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 242
Hazard Warning Flashers . . . . . . . 129
Head Restraints . . . . . . . . . . . . . . . . . 42
Headlamps . . . . . . . . . . . . . . . . . . . . . 243Aiming . . . . . . . . . . . . . . . . . . . . . . . . 242
Automatic . . . . . . . . . . . . . . . . . . . . . 128 Headlamps (cont'd)
Bulb Replacement . . . . . . . . . . . . 242
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 127
Flash-to-Pass . . . . . . . . . . . . . . . . . 127
High-Beam On Light . . . . . . . . . . 108
High/Low Beam Changer . . . . . 127
Heated Mirrors . . . . . . . . . . . . . . . . . . . 37
Heater Engine Coolant . . . . . . . . . . . . . . . 181
Heating . . . . . . . . . . . . . . . . . . . . 160, 162 Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 162
High-Beam On Light . . . . . . . . . . . . 108
Hill and Mountain Roads . . . . . . . . 171
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 48
HVAC . . . . . . . . . . . . . . . . . . . . . . 160, 162
I
Idle System Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Ignition Positions . . . . . . . . . . . . . . . 178
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . . . 241
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 34
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 69 Infotainment . . . . . . . . . . . . . . . . . . . . 133
Infotainment System . . . . . . . . . . . . 328
Instrument Cluster . . . . . . . . . . . . . . . 96
Interior Rearview Mirrors . . . . . . . . . 37
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 285
K
Key and Lock Messages . . . . . . . . 116
Keyless EntryRemote (RKE) System . . . . . . . . . 26
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
L
Labeling, Tire Sidewall . . . . . . . . . . 256
Lamps Daytime Running (DRL) . . . . . . 127
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 130
Exterior Controls . . . . . . . . . . . . . . 126
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 127
License Plate . . . . . . . . . . . . . . . . . 246
Malfunction Indicator . . . . . . . . . 103
Messages . . . . . . . . . . . . . . . . . . . . .116
Reading . . . . . . . . . . . . . . . . . . . . . . 131

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 6/29/17
Index 345
Messages (cont'd)Vehicle . . . . . . . . . . . . . . . . . . . . . . . .113
Vehicle Reminder . . . . . . . . . . . . . 120
Mirrors
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 36
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 37
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 36
Manual Rearview . . . . . . . . . . . . . . . 37
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 36
Mirrors, Interior Rearview . . . . . . . . 37
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 263
Multi-band Antenna . . . . . . . . . . . . . 142
N
Navigation
OnStar®. . . . . . . . . . . . . . . . . . . . . . 331
New Vehicle Break-In . . . . . . . . . . . 177
Noise Control System . . . . . . . . . . 239
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . . 116
Odometer . . . . . . . . . . . . . . . . . . . . . . . . 97 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 169 Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 221
Engine Oil Life System . . . . . . . 223
Engine Oil Pressure Gauge . . . . . 98
Messages . . . . . . . . . . . . . . . . . . . . .115
Pressure Light . . . . . . . . . . . . . . . . 107
Older Children, Restraints . . . . . . . 67
Online Owner Center . . . . . . . . . . . 318
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 327
OnStar System . . . . . . . . . . . . . . . . . 152
OnStar
®Additional
Information . . . . . . . . . . . . . . . . . . . . 334
OnStar
®Connections . . . . . . . . . . . 332
OnStar®Diagnostics . . . . . . . . . . . . 333
OnStar®Emergency . . . . . . . . . . . . 330
OnStar®Navigation . . . . . . . . . . . . . 331
OnStar®Overview . . . . . . . . . . . . . . 329
OnStar®Security . . . . . . . . . . . . . . . 330
Operation Infotainment System . . . . . . . . . . 137
Ordering
Service Publications . . . . . . . . . . 324
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Overheating, Engine . . . . . . . . . . . . 232
Overview . . . . . . . . . . . . . . . . . . 134, 136
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 183
Shifting Out of . . . . . . . . . . . . . . . . 184
Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 191
Brake and P (Park)Mechanism Check . . . . . . . . . . 241
Over Things That Burn . . . . . . . 184
Parking Assist . . . . . . . . . . . . . . . . . . 199
Perchlorate Materials
Requirements, California . . . . . . 217
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 120
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 152
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 30
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 94
Protection, Battery . . . . . . . . . . . . 132
Retained Accessory (RAP) . . . 181
Seat Adjustment . . . . . . . . . . . . . . . . 42
Steering Fluid . . . . . . . . . . . . . . . . . 234
Windows . . . . . . . . . . . . . . . . . . . . . . . 38
Pregnancy, Using Safety Belts . . . 54
Privacy Vehicle Data Recording . . . . . . . 326

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 6/29/17
Index 347
SecurityLight . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Messages . . . . . . . . . . . . . . . . . . . . .118
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 330
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 34
Service . . . . . . . . . . . . . . . . . . . . . . . . . 165 Accessories and
Modifications . . . . . . . . . . . . . . . . 218
Climate Control System . . . . . . . 160
Doing Your Own Work . . . . . . . . 218
Engine Soon Light . . . . . . . . . . . . 103
Maintenance Records . . . . . . . . 310
Maintenance, General Information . . . . . . . . . . . . . . . . . . 299
Parts Identification Label . . . . . .311
Publications Ordering Information . . . . . . . . . . . . . . . . . . 324
Scheduling Appointments . . . . . 321
Vehicle Messages . . . . . . . . . . . . .118
Services Special Application . . . . . . . . . . . 305
Servicing the Airbag . . . . . . . . . . . . . 66
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 240
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 183
Out of Park . . . . . . . . . . . . . . . . . . . 184 Side Door . . . . . . . . . . . . . . . . . . . . . . . 32
Sidemarker
Bulb Replacement . . . . . . . . . . . . 244
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 129
Sliding Door . . . . . . . . . . . . . . . . . . . . . 33
Special Application Services . . . . 305
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 312
Speedometer . . . . . . . . . . . . . . . . . . . . 97
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 106
Start Vehicle, Remote . . . . . . . . . . . 28
Starter Switch Check . . . . . . . . . . . 240
Starting the Engine . . . . . . . . . . . . . 179
Steering . . . . . . . . . . . . . . . . . . . . . . . . 168 Fluid, Power . . . . . . . . . . . . . . . . . . 234
Wheel Adjustment . . . . . . . . . . . . . . 89
Wheel Controls . . . . . . . . . . . . . . . . . 89
Storage Areas Front . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Storage Compartments . . . . . . . . . . 86
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 173
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 40
Swing-out Windows . . . . . . . . . . . . . . 38
Switches Airbag On-Off . . . . . . . . . . . . . . . . . . . 63
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3 System
Infotainment . . . . . . . . . . . . . 133, 328
Noise Control . . . . . . . . . . . . . . . . . 239T
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 245
Text Telephone (TTY) Users . . . . 318
Theft-Deterrent Systems . . . . . . . . . 34
Immobilizer . . . . . . . . . . . . . . . . . . . . . 34
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254 All-Season . . . . . . . . . . . . . . . . . . . . 255
All-Terrain . . . . . . . . . . . . . . . . . . . . 255
Buying New Tires . . . . . . . . . . . . . 270
Chains . . . . . . . . . . . . . . . . . . . . . . . . 275
Changing . . . . . . . . . . . . . . . . . . . . . 277
Designations . . . . . . . . . . . . . . . . . 258
Different Size . . . . . . . . . . . . . . . . . 272
Dual Rotation . . . . . . . . . . . . . . . . . 269
Full-Size Spare . . . . . . . . . . . . . . . 284
If a Tire Goes Flat . . . . . . . . . . . . 275
Inspection . . . . . . . . . . . . . . . . . . . . 267
Messages . . . . . . . . . . . . . . . . . . . . .119
Pressure . . . . . . . . . . . . . . . . . . . . . . 262
Pressure Light . . . . . . . . . . . . . . . . 107
Pressure Monitor Operation . . 264
Pressure Monitor System . . . . . 263
Rotation . . . . . . . . . . . . . . . . . . . . . . 268
Sidewall Labeling . . . . . . . . . . . . . 256