GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 6/29/17
Customer Information 321
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
The Courtesy Transportation
program is no longer available for
cutaway vehicles.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate bookletentitled
“Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 6/29/17
324 Customer Information
.Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 061.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00
–
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 6/29/17
344 Index
Lamps (cont'd)Taillamps . . . . . . . . . . . . . . . . . . . . . 245
Lamps, Bulb Replacement . . . . . . 244
Lap-Shoulder Belt . . . . . . . . . . . . . . . 49
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 80
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 74
Lighter, Cigarette . . . . . . . . . . . . . . . . 95
Lighting Entry/Exit . . . . . . . . . . . . . . . . . . . . . 131
Illumination Control . . . . . . . . . . . 130
Lights
Airbag On-Off . . . . . . . . . . . . . . . . . 101
Airbag Readiness . . . . . . . . . . . . . 100
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 105
Brake System Warning . . . . . . . 105
Charging System . . . . . . . . . . . . . 102
Cruise Control . . . . . . . . . . . . . . . . 108
Engine Oil Pressure . . . . . . . . . . 107
Flash-to-Pass . . . . . . . . . . . . . . . . . 127
High-Beam On . . . . . . . . . . . . . . . . 108
High/Low Beam Changer . . . . . 127
Low Fuel Warning . . . . . . . . . . . . 108
Safety Belt Reminders . . . . . . . . 100
Security . . . . . . . . . . . . . . . . . . . . . . 108 Lights (cont'd)
StabiliTrak®OFF . . . . . . . . . . . . . 106
Tire Pressure . . . . . . . . . . . . . . . . . 107
Tow/Haul Mode . . . . . . . . . . . . . . . 106
Traction Control System (TCS)/StabiliTrak
®. . . . . . . . . . 106
Locking Rear Axle . . . . . . . . . . . . . . 194
Locks Automatic Door . . . . . . . . . . . . . . . . . 31
Cargo Door Relocking . . . . . . . . . . 30
Delayed Locking . . . . . . . . . . . . . . . . 30
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Lockout Protection . . . . . . . . . . . . . . 31
Power Door . . . . . . . . . . . . . . . . . . . . . 30
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Loss of Control . . . . . . . . . . . . . . . . . 169
Low Fuel Warning Light . . . . . . . . . 108
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 74
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 310
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 305
Maintenance Schedule . . . . . . . . . 300 Maintenance Schedule (cont'd)
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 308
Malfunction Indicator Lamp . . . . . 103
Manual Mirrors . . . . . . . . . . . . . . . . . . 36
Manual Mode . . . . . . . . . . . . . . . . . . . 189
Manual Windows . . . . . . . . . . . . . . . . 38
Media Avoiding Untrusted Devices . . 142
Messages Airbag System . . . . . . . . . . . . . . . . .118
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . .113
Brake System . . . . . . . . . . . . . . . . .113
Compass . . . . . . . . . . . . . . . . . . . . . .114
Door Ajar . . . . . . . . . . . . . . . . . . . . . .114
Engine Cooling System . . . . . . . .114
Engine Oil . . . . . . . . . . . . . . . . . . . . .115
Engine Power . . . . . . . . . . . . . . . . .115
Fuel System . . . . . . . . . . . . . . . . . . .116
Key and Lock . . . . . . . . . . . . . . . . . .116
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . .116
Object Detection System . . . . . .116
Ride Control System . . . . . . . . . . .117
Security . . . . . . . . . . . . . . . . . . . . . . .118
Service Vehicle . . . . . . . . . . . . . . . .118
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Transmission . . . . . . . . . . . . . . . . . .119