
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
388 Customer Information
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-888-881-3302; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle's powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
GMC reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
GMC reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Customer Information 389
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery. .
Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 kilometers from where your
trip was started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
390 Customer Information
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled
“Limited Warranty and
Owner Assistance Information” furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Customer Information 391
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Customer Information 395
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go tohttp://
www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://
www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport
Canada at 1-800-333-0510 or
write to: Transport Canada
Road Safety Branch
80 rue Noel
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-GMC-8782
(1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
400 OnStar
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi
®Hotspot (If
Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=, wait for
the prompt, then say “Wi-Fi
settings.” On some vehicles,
touch Wi-Fi Settings on the
screen. 2. The Wi-Fi settings will display
the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
RemoteLink mobile app, or by
contacting an OnStar Advisor.
OnStar RemoteLink
®Mobile App
(If Equipped)
Download the OnStar RemoteLink
mobile app to select Apple
®iOS,
Android™, BlackBerry®,
or Windows®mobile devices.
OnStar Subscribers can access the
following services from a mobile
device: .
Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send directions to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
For OnStar RemoteLink information
and compatibility, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
408 Index
Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . . . 197
Armrest Storage . . . . . . . . . . . . . . . . 107
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 388
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 259
Assistance Systems for Parking and Backing . . . . . . . . . . 255
Audio Theft-Deterrent Feature . . . . . . . 179
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 49
Door Locks . . . . . . . . . . . . . . . . . . . . . 39
Forward Braking . . . . . . . . . . . . . . 261
Headlamp System . . . . . . . . . . . . 172
Transmission . . . . . . . . . . . . . . . . . 233
Transmission Fluid . . . . . . . . . . . 291
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 235
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 302
Automatic Vehicle Hold (AVH) . . . . . . . . . . . . . . . . . . . . 239
Auxiliary
Devices . . . . . . . . . . . . . . . . . . . . . . . 191B
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 177
Load Management . . . . . . . . . . . . 176
Power Protection . . . . . . . . . . . . . 177
Voltage and Charging
Messages . . . . . . . . . . . . . . . . . . . 147
Battery - North America . . . . 301, 351
Blade Replacement, Wiper . . . . . 303
Bluetooth Overview . . . . . . . . . . . . . . . . 192, 193
Brake Parking, Electric . . . . . . . . . . . . . . 237
System Warning Light . . . . . . . . 134
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 299 Antilock . . . . . . . . . . . . . . . . . . . . . . . 236
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 239
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 300
System Messages . . . . . . . . . . . . 148
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 211 Automatic Forward . . . . . . . . . . . 261
Braking System Front Pedestrian (FPB) . . . . . . . 262
Break-In, New Vehicle . . . . . . . . . . 225
Bulb Replacement Halogen Bulbs . . . . . . . . . . . . . . . . 305
Headlamp Aiming . . . . . . . . . . . . . 305 Bulb Replacement (cont'd)
Headlamps . . . . . . . . . . . . . . . . . . . 305
License Plate Lamps . . . . . . . . . 305
Buying New Tires . . . . . . . . . . . . . . . 331
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 118
California
Fuel Requirements . . . . . . . . . . . 269
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 282
California Proposition
65 Warning . . . . . . . . . .282, 301, 351
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 382
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 232
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 41
Winter Driving . . . . . . . . . . . . . . . . 219
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . 108
Management System . . . . . . . . . 109
Tie-Downs . . . . . . . . . . . . . . . . . . . . 109
Caution, Danger, and Warning . . . . 2
Center Console Storage . . . . . . . . 108
Chains, Tire . . . . . . . . . . . . . . . . . . . . 335
Charging System Light . . . . . . . . . 132

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
410 Index
Drive SystemsAll-Wheel Drive . . . . . . . . . . 236, 302
Driver Assistance Systems . . . . . 254
Driver Information Center (DIC) . . . . . . . . . . . . . 141, 144
Driver Mode Control . . . . . . . . . . . . 242
Driving Assistance Systems . . . . . . . . . . 259
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 272
Defensive . . . . . . . . . . . . . . . . . . . . . .211
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . .211
For Better Fuel Economy . . . . . . . 27
Hill and Mountain Roads . . . . . . 218
If the Vehicle is Stuck . . . . . . . . . 220
Loss of Control . . . . . . . . . . . . . . . 213
Off-Road . . . . . . . . . . . . . . . . . . . . . 213
Off-Road Recovery . . . . . . . . . . . 212
Vehicle Load Limits . . . . . . . . . . . 221
Wet Roads . . . . . . . . . . . . . . . . . . . 218
Winter . . . . . . . . . . . . . . . . . . . . . . . . 219
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 202
E
Electric Parking Brake . . . . . . . . . . 237
Electric Parking Brake Light . . . . 135
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 280 Electrical System
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 307
Fuses and Circuit Breakers . . . 307
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . .311
Overload . . . . . . . . . . . . . . . . . . . . . 306
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 313
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 398
Engine Air Cleaner/Filter . . . . . . . . . . . . . 292
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 132
Compartment Overview . . . . . . . 285
Coolant . . . . . . . . . . . . . . . . . . . . . . . 294
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 129
Cooling System . . . . . . . . . . . . . . . 293
Cooling System Messages . . . 150
Drive Belt Routing . . . . . . . . . . . . 383
Exhaust . . . . . . . . . . . . . . . . . . . . . . 232
Heater . . . . . . . . . . . . . . . . . . . . . . . . 228
Oil Life System . . . . . . . . . . . . . . . 290
Oil Messages . . . . . . . . . . . . . . . . . 150
Oil Pressure Light . . . . . . . . . . . . 138
Overheating . . . . . . . . . . . . . . . . . . 297 Engine (cont'd)
Power Messages . . . . . . . . . . . . . 151
Running While Parked . . . . . . . . 233
Starting . . . . . . . . . . . . . . . . . . . . . . . 227
Entry Lighting . . . . . . . . . . . . . . . . . . . 175
Equipment, Towing . . . . . . . . . . . . . 278
Event Data Recorders . . . . . . . . . . 396
Exit Lighting . . . . . . . . . . . . . . . . . . . . 176
Extended Parking . . . . . . . . . . . . . . . 232
Extender, Safety Belt . . . . . . . . . . . . 74
Exterior Lamp Controls . . . . . . . . . 169
Exterior Lamps Off Reminder . . . 171
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 177
F
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter,
Engine Air Cleaner . . . . . . . . . . . 292
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 171
Flashers, Hazard Warning . . . . . . 173
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 336 Changing . . . . . . . . . . . . . . . . . . . . . 344
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 366
Fluid Automatic Transmission . . . . . . 291
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 300
Washer . . . . . . . . . . . . . . . . . . . . . . . 298