2017 FORD TRANSIT USB port

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC 3's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
You may need to reset the
USB connection to SYNC 3.
My iPhone is connected, my
app is running, I restarted
the app but I still cannot find
it on SYNC 3.
Increase the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The Bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC 3, but there is
no sound or the sound is
very low.
Force close or uninstall the
apps you do not want SYNC
3 to find. If the app has a
"Ford SYNC" setting, disable
that setting in the app's
settings menu on the phone.
Some Android devices have
a limited number of
Bluetooth ports that apps
can use to connect. If you
have more AppLink apps on
your phone than the number
of available Bluetooth ports,
you will not see all of your
apps listed in the SYNC 3
mobile apps menu.
I can only see some of the
AppLink apps running on my
phone listed in the SYNC 3
Mobile Apps Menu. Voice command issues
Possible solution
Possible cause
Issue
Review the cell phone voice commands
and the media voice commands at the
beginning of their respective sections.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
what I am
saying. Refer to the audio display during an active
voice session to find a list of voice
commands there.
Wait for the system to prompt you before
you state your command.
You may be speaking too
soon or at the wrong
time.
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Transit (TTH) Canada/United States of America, HK3J 19A321 AA enUSA, Edition date: 04/2016, First Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
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Entertainment................................................371
AM/FM Radio....................................................... 372
Apps....................................................................... 380
Bluetooth Stereo or USB................................. 379
CD........................................................................\
.... 378
HD Radio ™ Information (If
Available)......................................................... 375
SIRIUS® Satellite Radio (If Activated)......................................................... 372
Sources................................................................... 371
Supported Media Players, Formats and Metadata Information................................ 380
USB Ports............................................................. 380
Environment......................................................14
Essential Towing Checks............................172 Before Towing a Trailer...................................... 177
Launching or Retrieving a Boat or Personal Water Craft (PWC)........................................ 178
Safety Chains........................................................ 173
Tow Hitch............................................................... 173
Trailer Brakes........................................................ 173
Trailer Lamps......................................................... 177
Trailer Towing Connector................................. 172
When Towing a Trailer....................................... 177
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors.................................................77
Fold-Away Exterior Mirrors................................ 77
Power Exterior Mirrors......................................... 77
F
Fan See: Engine Cooling Fan - Diesel.................. 218
See: Engine Cooling Fan - E85/ Gasoline............................................................ 218
Fastening the Seatbelts
................................31
Seatbelt Locking Modes.................................... 32
Using Seatbelts During Pregnancy.................31
Floor Mats
........................................................181
Ford Credit.........................................................10
US Only..................................................................... 10
Ford Protect
...................................................425
Ford Protect (CANADA ONLY)..................... 426
Ford Protect Extended Service Plans (U.S. Only).................................................................. 425
Fuel and Refueling
.........................................117 Fuel Consumption
........................................129
Calculating Fuel Economy.............................. 129
Filling the Fuel Tank........................................... 129
Fuel Filler Funnel Location........................122
Fuel Filter - Gasoline
...................................226
Fuel Quality - Diesel....................................120
Biodiesel.................................................................. 121
Diesel Fuel Additives ......................................... 122
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where
Ultra-Low Sulfur Diesel Fuel Is Not
Required ........................................................... 120
Fuel Requirements - Choosing the Right Fuel: Vehicles Operated Where
Ultra-Low Sulfur Diesel Fuel is Required
(United States/Canada/Puerto Rico/U.S.
Virgin Islands and Other Locales)...........120
Fuel Quality - E85.........................................118 Choosing the Right Fuel - Flex Fuel
Vehicles.............................................................. 118
Switching Between E85 and Gasoline........119
Fuel Quality - Gasoline................................118 Choosing the Right Fuel.................................... 118
Fuel Shutoff
...................................................184
Fuse Box Locations.....................................196 Body Control Module Fuse Box.................... 196
Engine Compartment Fuse Box................... 196
Passenger Compartment Fuse Box............196
Pre-fuse Box......................................................... 196
Fuses.................................................................196
Fuse Specification Chart............................197 Body Control Module....................................... 207
Engine Compartment Fuse Box.................... 197
Passenger Compartment Fuse Panel........201
Pre-fuse Box........................................................ 205
G
Gauges................................................................79 Engine Coolant Temperature Gauge.............79
Fuel Gauge............................................................. 80
Information Display............................................. 79
Tripmeter Reset and Distance to Empty.................................................................. 80
General Information on Radio Frequencies...................................................48
General Maintenance Information
........427
Multi-point Inspection..................................... 429
474
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SYNC™ Troubleshooting.........................345
T
Technical Specifications
See: Capacities and Specifications.............281
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).........................191
Tire Care..........................................................248
Glossary of Tire Terminology........................ 250
Inflating the Tires................................................ 257
Information About Uniform Tire Quality Grades.............................................................. 248
Information Contained on the Tire Sidewall............................................................. 251
Inspecting the Tires and Wheel Valve Stems............................................................... 260
Location of the Tire Label............................... 257
Tire Age................................................................... 261
Tire and Wheel Alignment............................. 263
Tire Damage........................................................ 260
Tire Pressure Monitoring System.................262
Tire Replacement Requirements.................. 261
Tire Rotation........................................................ 264
Tire Safety Practices......................................... 263
Tire Wear.............................................................. 260
United States Department of Transportation Tire Quality
Grades............................................................... 249
Tire Pressure Monitoring System..........266 Changing Tires With a Tire Pressure
Monitoring System....................................... 267
Tire Pressure Monitoring System Reset Procedure........................................................ 269
Understanding the Tire Pressure Monitoring System ............................................................. 267
Tires See: Wheels and Tires...................................... 247
Towing a Trailer
.............................................169
Load Placement................................................. 169
Towing the Vehicle on Four Wheels
...........................................................178
Emergency Towing............................................. 178
Recreational Towing.......................................... 179
Towing..............................................................169
Traction Control
............................................149
Principle of Operation....................................... 149
Trailer Sway Control
....................................170 Transmission Code Designation............287
Transmission...................................................141
Transmission
See: Transmission............................................... 141
Transporting the Vehicle............................187
Trip Computer
.................................................88
All Values................................................................ 88
Average Fuel Consumption............................. 88
Digital Speedometer.......................................... 88
Distance to Empty............................................... 88
Outside Air Temperature.................................. 88
Resetting the Trip Computer........................... 88
Trip Odometer....................................................... 88
Trip Timer................................................................ 88
U
Under Hood Overview - 3.2L Power Stroke Diesel................................................215
Under Hood Overview - 3.5L Ecoboost™..................................................213
Under Hood Overview - 3.7L.....................214
USB Port
...........................................................313
Using Cruise Control....................................157 Switching Cruise Control Off......................... 158
Switching Cruise Control On........................... 157
Using MyKey With Remote Start Systems..........................................................55
Using Power Running Boards....................64 Automatic Power Deploy.................................. 64
Automatic Power Stow..................................... 64
Bounce-back......................................................... 65
Enabling and Disabling...................................... 65
Manual Operation............................................... 66
Manual Power Deploy........................................ 64
Resetting the System......................................... 66
Using Snow Chains
.....................................265
Using Stability Control.................................151
Using SYNC™ With Your Media Player............................................................336
Accessing Your USB Song Library...............340
Bluetooth Devices and System Settings............................................................ 342
Connecting Your Digital Media Player to the USB Port.......................................................... 336
Media Menu Features...................................... 339
Media Voice Commands................................. 337
USB 2...................................................................... 342
479
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