Media Player
This button is available when a media
device such as a Bluetooth Stereo or USB
device is the active audio source. Pressing
the button allows you to access the
following options for active devices only.Action and Description
Menu Item
For some Apple devices, SYNC 3 can adjust the playback speed of
podcasts. When a podcast is playing, you can choose:
Podcast Speed
Faster
Normal
Slower
For some Apple devices, SYNC 3 can adjust the playback speed of
audiobooks. When an audiobook is playing, you can choose:
Audiobook Speed
Faster
Normal
Slower
Cover art displays from your device ’s music
files. If no cover art for the files exists on the
device, then the Gracenote Database provides
cover art.
Media Player
Cover Art Priority
The Gracenote Database supplied cover art is
used for your music files. This overrides any
cover art from your device.
Gracenote®
Switches on and off Gracenote® to provide metadata information
such as genre, artist, album.
Gracenote®
Management
This allows you to view the version level of the Gracenote Database.
Gracenote® Data-
base Info
This allows you to view the manufacturer and model number of your
media device.
Device Informa-
tion
Erase the stored in media information in order to re-index.
Update Media
Index
Clock
To adjust the time, select the up and down
arrows on either side of the screen. The
arrows on the left adjust the hour and
arrows on the right adjust the minute. You
can then select AM or PM. You can adjust the following features:
536
Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ 3 (If Equipped)
Cell phone issues
Possible solution
Possible cause
Issue
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream.
550
Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ 3 (If Equipped)
Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language. SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
558
Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ 3 (If Equipped)
General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
559
Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ 3 (If Equipped)
Passenger Airbag On and Off Switch ..........45
Proper Driver and Front Passenger Seating
Adjustment........................................................ 49
Driving Aids.....................................................247
Driving Hints..................................................290
Driving Through Water................................291
DRL See: Daytime Running Lamps........................88
E
Economical Driving
.....................................290
Electronic Locking Differential................219
Activating the Electronic Locking
Differential........................................................219
Emission Control System - Diesel.........199 Oxidation Catalytic Converter and Diesel
Particulate Filter System............................ 199
Emission Control System - Gasoline.........................................................197
On-Board Diagnostics (OBD-II).................... 197
Readiness for Inspection and Maintenance (I/M) Testing................................................... 198
End User License Agreement.................595 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 595
Engine Block Heater.....................................181 Using the Engine Block Heater...................... 182
Engine Coolant Check - 6.2L/6.8L
........329
Adding Coolant................................................... 329
Engine Coolant Temperature Management.................................................. 332
Fail-Safe Cooling................................................ 331
Recycled Coolant.............................................. 330
Severe Climates.................................................. 331
Engine Coolant Check - 6.7L Diesel.............................................................333
Adding Coolant................................................... 333
Checking Coolant Corrosion Inhibitor Additive Strength ......................................... 336
Coolant Change.................................................. 337
Engine and Secondary Cooling System Refill Procedure............................................. 335
Engine-driven Cooling Fan (Fan Clutch)............................................................... 337
Recycled Coolant............................................... 335
Severe Climates................................................. 335
Engine Idle Shutdown..................................181 Engine Immobilizer
See: Passive Anti-Theft System.....................74
Engine Oil Check - 6.2L/6.8L..................324 Adding Engine Oil.............................................. 325
Engine Oil Check - 6.7L Diesel................325 Adding Engine Oil.............................................. 326
Engine Oil Dipstick......................................324
Engine Specifications - 6.2L......................411 Drivebelt Routing................................................. 411
Engine Specifications - 6.7L Diesel
........412
Drivebelt Routing................................................ 412
Engine Specifications - 6.8L.....................411 Drivebelt Routing................................................ 412
Entertainment..............................................506 AM/FM Radio...................................................... 507
Apps........................................................................\
. 515
Bluetooth Stereo or USB................................. 514
CD (If equipped)................................................. 513
HD Radio ™ Information (If
Available)......................................................... 510
SIRIUS® Satellite Radio (If Activated)....................................................... 508
Sources................................................................. 506
Supported Media Players, Formats and Metadata Information................................. 515
USB Ports.............................................................. 515
Environment.....................................................16
Essential Towing Checks...........................281 Before Towing a Trailer.................................... 287
Dynamic Hitching Using the Rear View Camera System............................................. 282
Hitches................................................................... 283
Integrated Trailer Brake Controller..............285
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 288
Safety Chains...................................................... 284
Trailer Brakes....................................................... 284
Trailer Lamps....................................................... 287
Trailer Towing Connector................................. 281
When Towing a Trailer..................................... 288
Event Data Recording See: Data Recording............................................ 10
Export Unique Options.................................14
Exterior Mirrors
................................................96
Blind Spot Information System......................98
Clearance Lamps ................................................ 98
Direction Indicator Mirrors ............................... 98
Fold-Away Exterior Mirrors............................... 96
624
Super Duty (TFE) Canada/United States of America, enUSA, First Printing Index
Refueling - Gasoline....................................192
Fuel Filler Cap...................................................... 193
Remote Control..............................................54 Car Finder................................................................ 59
Integrated Keyhead Transmitter....................54
Intelligent Access Key......................................... 55
Memory Feature................................................... 58
Remote Start......................................................... 59
Replacing the Battery......................................... 56
Sounding the Panic Alarm................................ 59
Remote Start...................................................151 Automatic Settings............................................. 151
Removing the Tailgate.................................70
Repairing Minor Paint Damage..............366
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 13
Replacing a Lost Key or Remote Control............................................................60
Reporting Safety Defects (Canada Only).............................................................308
Reporting Safety Defects (U.S. Only).............................................................308
Roadside Assistance
..................................295
Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 295
Vehicles Sold in Canada: Roadside Assistance Program Coverage................296
Vehicles Sold in Canada: Using Roadside Assistance....................................................... 296
Vehicles Sold in the United States: Getting Roadside Assistance................................... 295
Vehicles Sold in the United States: Using Roadside Assistance................................... 295
Roadside Emergencies
..............................295
Running-In See: Breaking-In................................................ 290
Running Out of Fuel....................................188
S
Safety Canopy ™
..............................................51
Safety Precautions......................................183 Satellite Radio..............................................445
Satellite Radio Electronic Serial Number
(ESN)................................................................ 446
Satellite Radio Reception Factors..............446
SIRIUS® Satellite Radio Service.................446
Troubleshooting................................................. 447
Scheduled Maintenance Record
...........585
Scheduled Maintenance...........................567
Seatbelt Extension........................................43
Seatbelt Height Adjustment.....................40
Seatbelt Reminder.........................................41 Belt-Minder™......................................................... 41
Seatbelts...........................................................35 Principle of Operation......................................... 35
Seatbelt Warning Lamp and Indicator Chime..............................................................40
Conditions of operation...................................... 41
Seats..................................................................152
Security...............................................................74
Selective Catalytic Reduction System - Diesel.............................................................188
Contaminated Diesel Exhaust Fluid or Inoperative Selective Catalytic Reduction
System............................................................... 192
Diesel Exhaust Fluid Guidelines and Information....................................................... 191
Diesel Exhaust Fluid Level.............................. 188
Diesel Exhaust Fluid Warning Messages and Vehicle Operations.............................. 190
Filling the Diesel Exhaust Fluid Tank..........188
Settings...........................................................535 911 Assist.............................................................. 540
Ambient Lighting............................................... 545
Bluetooth.............................................................. 537
Clock....................................................................... 536
Display................................................................... 546
General.................................................................. 544
Media Player........................................................ 536
Mobile Apps......................................................... 543
Navigation............................................................. 541
Phone..................................................................... 537
Radio...................................................................... 540
Sound..................................................................... 535
Valet Mode........................................................... 547
Vehicle................................................................... 545
Voice Control....................................................... 547
Wi-Fi....................................................................... 545
Side Airbags
.....................................................50
629
Super Duty (TFE) Canada/United States of America, enUSA, First Printing Index
Using Stability Control...............................227
AdvanceTrac® with Roll Stability Control ™
(RSC®).............................................................. 227
Using SYNC™ With Your Media Player............................................................470
Accessing Your USB Song Library................474
Bluetooth Devices and System Settings............................................................. 476
Connecting Your Digital Media Player to the USB Port.......................................................... 470
Media Menu Features....................................... 473
Media Voice Commands.................................. 471
USB 2...................................................................... 476
Voice Commands for Audio Sources..........477
Using SYNC™ With Your Phone............453 Accessing Features through the Phone
Menu................................................................. 458
Accessing Your Phone Settings....................461
Bluetooth Devices............................................. 462
Making Calls......................................................... 457
Pairing a Phone for the First Time..............454
Pairing Subsequent Phones.......................... 455
Phone Options during an Active Call.........457
Phone Voice Commands................................ 455
Receiving Calls.................................................... 457
System Settings................................................. 463
Text Messaging.................................................. 459
Using Traction Control...............................225 Switching the System Off............................... 225
System Indicator Lights and Messages......................................................... 225
Using Voice Recognition............................451 Audio Voice Commands................................ 500
Climate Voice Commands.............................. 501
Initiating a Voice Session................................. 451
Mobile App Voice Commands...................... 503
Navigation Voice Commands.......................502
Phone Voice Commands................................ 501
SiriusXM Traffic and Travel Link Voice Commands..................................................... 504
System Interaction and Feedback..............452
Voice Settings Commands............................ 504
Utilizing the Mediation/Arbitration Program (Canada Only)........................306 V
Vehicle Care..................................................360
General Information......................................... 360
Vehicle Certification Label
........................417
Vehicle Identification Number................416
Vehicle Storage
.............................................367
Battery................................................................... 368
Body........................................................................\
367
Brakes.................................................................... 368
Cooling system................................................... 368
Engine.................................................................... 368
Fuel system......................................................... 368
General................................................................... 367
Miscellaneous..................................................... 368
Removing Vehicle From Storage.................368
Tires........................................................................\
368
Ventilation See: Climate Control......................................... 145
VIN See: Vehicle Identification Number.............416
Voice Control
...................................................82
W
Warning Lamps and Indicators...............105 4X2........................................................................\
.. 109
4X4 HIGH.............................................................. 109
4X4 LOW............................................................... 109
Adaptive Cruise Control................................... 105
Adaptive Steering.............................................. 106
Anti-Lock Braking System.............................. 106
Automatic High Beam...................................... 106
Battery.................................................................... 106
Blind Spot Monitor............................................ 106
Brake System....................................................... 106
Check Fuel Cap................................................... 106
Cruise Control....................................................... 107
Diesel Engine Brake........................................... 109
Diesel Exhaust Fluid.......................................... 109
Direction Indicator.............................................. 107
Door Ajar................................................................ 107
Electronic Locking Differential....................... 107
Engine Coolant Temperature.........................107
Engine Oil............................................................... 107
Fasten Seatbelt................................................... 107
Front Airbag.......................................................... 107
Front Fog Lamps................................................. 107
632
Super Duty (TFE) Canada/United States of America, enUSA, First Printing Index