Introduction
About This Manual...........................................7
Symbols Glossary
.............................................7
Data Recording
..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit
..........................................................11
Replacement Parts Recommendation.......................................12
Special Notices................................................12
Mobile Communications Equipment.....................................................14
Export Unique Options
.................................14
Environment
Protecting the Environment........................15
Child Safety
General Information
.......................................16
Installing Child Restraints
.............................17
Booster Seats
..................................................23
Child Restraint Positioning.........................25
Child Safety Locks..........................................27
Seatbelts
Principle of Operation..................................29
Fastening the Seatbelts..............................30
Seatbelt Height Adjustment......................32
Seatbelt Warning Lamp and Indicator Chime
..............................................................32
Seatbelt Reminder
.........................................33
Child Restraint and Seatbelt Maintenance................................................34
Seatbelt Extension
........................................35
Personal Safety System ™
Personal Safety System ™
..........................36Supplementary Restraints
System
Principle of Operation...................................37
Driver and Passenger Airbags...................38
Front Passenger Sensing System............39
Side Airbags
......................................................41
Passenger Knee Airbag................................42
Safety Canopy ™
.............................................42
Crash Sensors and Airbag Indicator........43
Airbag Disposal..............................................48
Keys and Remote Controls
Principle of Operation..................................49
General Information on Radio Frequencies.................................................49
Remote Control
..............................................49
Replacing a Lost Key or Remote Control............................................................51
Doors and Locks
Locking and Unlocking.................................52
Manual Liftgate
...............................................54
Security
Anti-Theft Alarm
............................................56
Steering Wheel
Adjusting the Steering Wheel....................57
Audio Control...................................................57
Cruise Control
..................................................58
Information Display Control......................58
Pedals
Adjusting the Pedals.....................................59
Wipers and Washers
Windshield Wipers........................................60
Windshield Washers
.....................................60
Rear Window Wiper and Washers..........60
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Police Interceptor (TUB) Canada/United States of America, Police, enUSA, First Printing Table of Contents
Using Traction Control................................125
Stability Control
Principle of Operation.................................126
Using Stability Control................................127
Parking Aids
Principle of Operation.................................128
Rear Parking Aid
............................................128
Rear View Camera........................................129
Cruise Control
Principle of Operation.................................133
Using Cruise Control....................................133
Driving Aids
Blind Spot Information System...............135
Cross Traffic Alert
..........................................137
Steering.............................................................141
Load Carrying
Rear Loadspace Hatches..........................142
Rear Under Floor Storage
..........................142
Roof Racks and Load Carriers.................142
Load Limit
........................................................143
Towing
Towing a Trailer.............................................149
Recommended Towing Weights
............150
Essential Towing Checks............................151
Towing the Vehicle on Four Wheels......153
Driving Hints
Breaking-In......................................................155
Economical Driving......................................155
Driving Through Water................................156
Floor Mats
.......................................................156 Roadside Emergencies
Roadside Assistance
...................................158
Hazard Warning Flashers..........................159
Fuel Shutoff
....................................................159
Jump Starting the Vehicle.........................160
Post-Crash Alert System...........................162
Transporting the Vehicle............................162
Customer Assistance
Getting the Services You Need...............164
In California (U.S. Only).............................165
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)......................166
Utilizing the Mediation/Arbitration Program (Canada Only)........................167
Getting Assistance Outside the U.S. and Canada.........................................................167
Ordering Additional Owner's Literature.....................................................168
Reporting Safety Defects (U.S. Only)
.............................................................169
Reporting Safety Defects (Canada Only)
.............................................................169
Fuses
Fuse Specification Chart
.............................171
Changing a Fuse............................................179
Maintenance
General Information
.....................................181
Opening and Closing the Hood................181
Under Hood Overview - 3.5L Ecoboost™.................................................183
Under Hood Overview - 3.7L....................184
Engine Oil Dipstick
.......................................185
Engine Oil Check...........................................185
Oil Change Indicator Reset.......................186
Engine Coolant Check................................186
Automatic Transmission Fluid Check............................................................190
Brake Fluid Check.........................................192
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Power Steering Fluid Check......................193
Washer Fluid Check.....................................193
Changing the 12V Battery..........................193
Checking the Wiper Blades......................195
Changing the Wiper Blades......................195
Adjusting the Headlamps.........................196
Removing a Headlamp...............................197
Changing a Bulb............................................197
Bulb Specification Chart
..........................200
Changing the Engine Air Filter................203
Vehicle Care
General Information
...................................204
Cleaning Products
.......................................204
Cleaning the Exterior
..................................205
Waxing............................................................206
Cleaning the Engine
...................................206
Cleaning the Windows and Wiper Blades..........................................................207
Cleaning the Interior...................................207
Cleaning the Instrument Panel and Instrument Cluster Lens.......................208
Cleaning Leather Seats.............................208
Repairing Minor Paint Damage
..............209
Cleaning the Alloy Wheels.......................209
Vehicle Storage
............................................209
Wheels and Tires
General Information.....................................212
Tire Care
...........................................................214
Using Snow Chains.....................................228
Tire Pressure Monitoring System...........229
Changing a Road Wheel............................233
Technical Specifications...........................238
Capacities and Specific- ations
Engine Specifications - 3.5L Ecoboost™................................................239
Engine Specifications - 3.7L....................239 Motorcraft Parts - 3.5L Ecoboost™......240
Motorcraft Parts - 3.7L................................241
Vehicle Identification Number
................242
Vehicle Certification Label.......................243
Transmission Code Designation............243
Capacities and Specifications - 3.5L Ecoboost™................................................244
Capacities and Specifications - 3.7L
.....248
Audio System
General Information
...................................253
Audio Unit - Vehicles With: AM/FM/CD/ SYNC............................................................254
Digital Radio
..................................................256
Satellite Radio
..............................................259
USB Port
..........................................................261
Media Hub.......................................................261
SYNC™
General Information
...................................262
Using Voice Recognition...........................264
Using SYNC™ With Your Phone............266
SYNC™ Applications and Services
......278
Using SYNC™ With Your Media Player...........................................................283
SYNC™ Troubleshooting
.........................292
Ford Protect
Ford Protect
..................................................300
Scheduled Maintenance
General Maintenance Information.......302
Normal Scheduled Maintenance
..........305
Special Operating Conditions Scheduled Maintenance.............................................308
Scheduled Maintenance Record..............311
Decommissioning the Vehicle
Decommissioning Requirements
...........321
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Police Interceptor (TUB) Canada/United States of America, Police, enUSA, First Printing Table of Contents
We offer a number of convenient ways for
you to contact us and help to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to the Account Manager, go to
www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Guide that is
provided to you along with your Owner ’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
You risk death or serious injury to
yourself and others if you do not
follow the instruction highlighted by
the warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury. Never
place front seat mounted
rear-facing child or infant seats in
front of an active passenger airbag. 12
Police Interceptor (TUB) Canada/United States of America, Police, enUSA, First Printing Introduction
Deactivating and Activating the
Belt-Minder Feature
WARNING
While the system allows you to
switch this feature off, the intent of
the system is to remind you to wear
your safety belt to improve your chance to
survive an accident. We recommend you
leave the system switched on for yourself
and others who may use the vehicle. Note:
The driver and front passenger
warnings switch on and off independently.
When you perform this procedure for one
seating position, do not buckle the other
position as this will terminate the process.
Read Steps 1–4 thoroughly before
proceeding with the programming
procedure.
Before following the procedure, make sure
that:
• The parking brake is set.
• The transmission is in park (P).
• The ignition is off.
• The driver and front passenger safety
belts are unbuckled.
1. Switch the ignition on. Do not start the
vehicle.
2. Wait until the safety belt warning light turns off (about 1 minute). After Step
2, wait an additional 5 seconds before
proceeding with Step 3. Once you start
Step 3, you must complete the
procedure within 60 seconds.
3. For the seating position you are switching off, buckle then unbuckle the
safety belt four times at a moderate
speed, ending in the unbuckled state.
After Step 3, the safety belt warning
light turns on. 4. While the safety belt warning light is
on, buckle and then unbuckle the
safety belt. After Step 4, the safety belt
warning light flashes for confirmation.
• This will switch the feature off for that
seating position if it is currently on.
• This will switch the feature on for that
seating position if it is currently off.
CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle safety belts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
seat safety belts to make sure there are no
nicks, tears or cuts. Replace if necessary.
All vehicle safety belt assemblies, including
retractors, buckles, front safety belt buckle
assemblies, buckle support assemblies
(slide bar-if equipped), shoulder belt
height adjusters (if equipped), shoulder
belt guide on seat back (if equipped), child
safety seat LATCH and tether anchors, and
attaching hardware, should be inspected
after a crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint.
Ford Motor Company recommends that
all safety belt assemblies in use in vehicles
involved in a crash be replaced. However,
if the crash was minor and an authorized
dealer finds that the belts do not show
damage and continue to operate properly,
they do not need to be replaced. Safety
belt assemblies not in use during a crash
should also be inspected and replaced if
either damage or improper operation is
noted.
Properly care for safety belts. See Vehicle
Care (page 204).
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Police Interceptor (TUB) Canada/United States of America, Police, enUSA, First Printing Seatbelts
PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly or
gently, and the risk of injury from a
deploying airbag is the greatest close
to the trim covering the airbag module. All occupants of your vehicle,
including the driver, should always
properly wear their safety belts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your safety belt could seriously increase
the risk of injury or death. Always transport children 12 years
old and under in the back seat and
always properly use appropriate
child restraints. Failure to follow this could
seriously increase the risk of injury or death. Never place your arm over the airbag
module as a deploying airbag can
result in serious arm fractures or
other injuries. Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back. Do not attempt to service, repair, or
modify the airbag supplemental
restraint systems or its fuses as you
could be seriously injured or killed. Contact
your authorized dealer as soon as possible. Several airbag system components
get hot after inflation. To reduce the
risk of injury, do not touch them after
inflation. If the airbag has deployed, the airbag
will not function again and must be
replaced immediately. If the airbag
is not replaced, the unrepaired area will
increase the risk of injury in a crash. The airbags are a supplemental restraint
system and are designed to work with the
safety belts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note:
You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
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Police Interceptor (TUB) Canada/United States of America, Police, enUSA, First Printing Supplementary Restraints System
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
•
The readiness light will either flash or
stay lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically
until the problem, the light or both are
repaired. •
The readiness light will not illuminate
immediately after the ignition is turned
on.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The safety belt pretensioners and the
airbag supplemental restraint system are
designed to activate when the vehicle
sustains frontal or sideways deceleration
sufficient to cause the restraints control
module to deploy a safety device or when
a certain likelihood of a rollover event is
detected by the rollover sensor. The fact that the safety belt pretensioners
or airbags did not activate for both front
seat occupants in a crash does not mean
that something is wrong with the system.
Rather, it means the restraints control
module determined the accident
conditions (crash severity, belt usage)
were not appropriate to activate these
safety devices.
•
The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The design of the safety belt
pretensioners is to activate in frontal,
near-frontal and side crashes and in
rollovers.
• The design of the side airbags is to
inflate in certain side impact crashes.
Side airbags may activate in other
types of crashes if the vehicle
experiences sufficient sideways motion
or deformation.
• The knee airbag(s) may deploy based
on crash severity and occupant
conditions.
• The design of the Safety Canopy is to
inflate in certain side impact crashes
or rollover events. The Safety Canopy
may activate in other types of crashes
if the vehicle experiences sufficient
sideways motion or deformation, or a
certain likelihood of rollover.
Airbags and Police Equipment WARNINGS
Do not place objects or mount
equipment in front of the airbag
module cover or in front of the seat
areas that may come in contact with a
deploying airbag. Failure to follow this
instruction could result in personal injury.
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Police Interceptor (TUB) Canada/United States of America, Police, enUSA, First Printing Supplementary Restraints System
Powertrain Fault
Illuminates when the system
detects a powertrain or an AWD
fault. Contact an authorized
dealer as soon as possible.
Service Engine Soon If the service engine soon
indicator light stays illuminated
after you start the engine, it
indicates that the On Board Diagnostics
system (OBD) has detected a malfunction
of the vehicle emissions control system.
Refer to On board diagnostics (OBD) in
the Fuel and Refueling chapter for more
information about having your vehicle
serviced. See Emission Control System
(page 111).
If the light is blinking, engine misfire is
occurring which could damage your
catalytic converter. Drive in a moderate
fashion (avoid heavy acceleration and
deceleration) and have your vehicle
serviced immediately. WARNING
Under engine misfire conditions,
excessive exhaust temperatures
could damage the catalytic
converter, the fuel system, interior floor
coverings or other vehicle components,
possibly causing a fire. Have your vehicle
checked as soon as possible. The service engine soon indicator light
illuminates when you first switch on the
ignition before engine start to check the
bulb and to indicate whether the vehicle
is ready for Inspection/Maintenance (I/M)
testing. Normally, the service engine soon light
stays on until you crank the engine, then
turns itself off if no malfunctions are
present. However, if after 15 seconds the
service engine soon light blinks eight times,
it means that the vehicle is not ready for
I/M testing. See
Emission Control
System (page 111).
Silent Mode
(If Equipped) Illuminates when Silent Mode is
armed and active.
Stability Control It flashes when the system is
active. If it remains illuminated
or does not illuminate when you
switch the ignition on, this indicates a
malfunction. During a malfunction the
system switches off. Have the system
checked by an authorized dealer
immediately. See
Using Stability
Control (page 127).
Stability Control Off It illuminates when you switch
the system off. It goes out when
you switch the system back on
or when you switch the ignition off. See
Using Stability Control
(page 127).
AUDIBLE WARNINGS AND
INDICATORS
Key in Ignition Warning Chime
Sounds when you open the driver's door
and you have left the key in the ignition.
75
Police Interceptor (TUB) Canada/United States of America, Police, enUSA, First Printing Instrument Cluster E231847 E138639 E130458