
SYNC™ APPLICATIONS AND
SERVICES (If Equipped)
In order for the following features to work,
your cellular phone must be compatible
with SYNC. To check your phone's
compatibility, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
• 911 Assist: Can alert 911 in the event of
an emergency.
• SYNC AppLink: Allows you to connect
to and use certain applications such as
Spotify and Glympse (if your phone is
compatible).
These features may require activation.
Available AppLink enabled apps vary by
market.
911 Assist WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does not
become a projectile or get damaged
in a crash. Failure to do so may cause
serious injury to someone or damage the
phone which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user switches 911 Assist to on
or off, that setting applies for all paired
phones. If 911 Assist is switched off, either
a voice message plays or a display message
or an icon comes on when your vehicle is
started and after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See
Supplementary Restraints System
(page 37). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 158).
Important information about the fuel pump
shut-off is in this chapter.
278
Police Interceptor (TUB) Canada/United States of America, Police, enUSA, First Printing SYNC™
(If Equipped)

Setting 911 Assist On or Off
Press Menu then select
Action and Description
Menu
Item
SYNC-Applications Select desired option, on or
off.
911 Assist
If you choose not to activate this
feature you will have the following
options: Action and Description
Menu
Item
Provides a display and voice
reminder at phone connection
at vehicle start.
Voice
Reminder
ON
Provides a display reminder
only without a voice reminder
at phone connection.
Voice
Reminder
OFF
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident. •
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
279
Police Interceptor (TUB) Canada/United States of America, Police, enUSA, First Printing SYNC™ (If Equipped)

911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
SYNC Mobile Apps
The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls.
Note:
You must pair and connect your
smartphone to SYNC to access AppLink.
Note: iPhone users need to connect the
phone to the USB port.
Note: Android users need to connect the
phone to SYNC using Bluetooth.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit the Ford
website.
Availability of SYNC AppLink enabled Apps
will vary by region. Note:
Make sure you have an active account
for the app that you have downloaded.
Some apps work automatically with no
setup. Other apps want you to configure
your personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.
Note: AppLink is not available if your
vehicle is equipped with the MyFordTouch
system.
To Access Using the SYNC Menu
Press the MENU button to access the
menu on-screen. Then select: Action and Description
Menu
Item
SYNC-Apps Scroll through the list of
available applications and
select a particular app or
select:
Mobile
Apps
Find New Apps
Note: If you cannot find a compatible SYNC
AppLink app, make sure the required app is
running on the mobile device.
Accessing an App's Menu
When an app is running through SYNC,
press the right arrow button on the steering
wheel control to access the app menu.
You can access various app features from
here, for example thumbs up and thumbs
down.
Press the left arrow button on the steering
wheel control to exit the app menu.
280
Police Interceptor (TUB) Canada/United States of America, Police, enUSA, First Printing SYNC™
(If Equipped)

To Access Using Voice Commands
Press the voice button then when prompted say:
Action and Description
Menu Item
Say the name of the application after the tone.
The app should start. When an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example "Play Playlist Road Trip".
mobile (apps |
applications)
Use this command to discover the available voice commands.
help
SYNC Mobile App Voice Commands
The following voice commands are always available: Action and Description
Menu Item
SYNC prompts you to say the name of an
app to start it on SYNC.
mobile (apps | applications)
SYNC lists all of the currently available
mobile apps.
list [mobile] (apps | applications)
Searches your connected mobile device for
SYNC-compatible mobile apps.
find [new] [mobile] (apps | applications)
help
You can say the name of a mobile app at any time to start the mobile app on SYNC.
App Permissions
App permissions are organized by groups.
You can grant these group permissions
individually. You can change a permission
group status any time when not driving, by
using the settings menu. When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:
•
To allow your vehicle to provide vehicle
information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
• To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seat belt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position.
281
Police Interceptor (TUB) Canada/United States of America, Police, enUSA, First Printing SYNC™ (If Equipped)

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH FORD
PROTECT.
Ford Protect (U.S. Only)
Ford Protect means peace of mind. It’
s the
extended service plan backed by Ford
Motor Company, and provides more
protection beyond the New Vehicle Limited
Warranty coverage.
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Extended
Service Plan. With Ford Protect you
minimize your risk for unexpected repair
bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Ford Protect with
different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect is honored by all authorized
Ford dealers in the U.S., Canada and
Mexico.
That means you get:
• Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts. Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we
’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect plan coverage expires, you can
transfer any remaining coverage to the new
owner. Which should give you and your
potential buyer a little more peace of mind.
Less Cost to Properly Maintain Your
Vehicle
Ford Protect also offers a Premium
Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about the cost of
your vehicle ’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
300
Police Interceptor (TUB) Canada/United States of America, Police, enUSA, First Printing Ford Protect

Extensive idling or low-speed driving for long distances, as in heavy commercial use
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Change PTU and rear axle fluid (AWD only). See axle and
PTU maintenance items under Exceptions.
Replace spark plugs.
Every 60000 miles (96000
km) Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter.*
Every 5000 miles (8000
km) or six months
Perform multi-point inspection.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Change PTU and rear axle fluid (AWD only). See axle and
PTU maintenance items under
Exceptions.
* Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See
Engine
Oil Check (page 185). Exclusive use of E85 (flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.
Every oil change
Engine Idle Hour Meter
Your vehicle may been fitted with an idle
meter to indicate how much time the
vehicle has been sitting in park (P) or
neutral (N). The meter is incorporated with
the vehicle odometer. Depressing the
odometer-reset button once displays the trip odometer (miles [kilometers]
following by a "T" for trip odometer);
depressing the odometer-reset button a
second time displays the idle meter (hours
following by an "H" for hours). The idle
meter only accumulates time when the
vehicle is in park (P) or neutral (N).
309
Police Interceptor (TUB) Canada/United States of America, Police, enUSA, First Printing Scheduled Maintenance

Displayed time is cumulative for the vehicle
and cannot be reset to zero. Police vehicles
often experience long periods of idling,
during which engine oil continues to break
down but distance is not accumulated on
the odometer.
Engine idle hour meter calculation:
Idle hours x 33 = miles (kilometers)
equivalency
Miles (kilometers) driven + miles
(kilometers) equivalency = oil change
interval
Example: When the odometer has
accumulated 3000 miles (4800
kilometers) and the idle meter shows 61
hours, a 5000 mile (8000 kilometer) oil
change interval has been reached: 3000
road miles (4800 road kilometers) + (61
idle hours x 33 miles [53 km]/idle hour) =
5013 miles (8067 kilometers).
Exceptions
There are several exceptions to the Normal
Schedule:
Axle and PTU maintenance: The Power
Transfer Unit (PTU) and rear axle (AWD
only) in your vehicle does not require any
normal scheduled maintenance. Vehicles
are electronically monitored and notify the
driver required service by displaying a
message in the information display. The
PTU lube will be more likely to require a
fluid change if the vehicle has experienced
extended periods of extreme/severe duty cycle driving. Changing or checking the PTU
lubricant is not necessary unless the unit
has been submerged in water, shows signs
of leakage or a message indicating required
service is displayed. Contact your
authorized dealer for service.
California fuel filter replacement: If you
register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.
Hot climate oil change intervals
:
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 5000 miles (8000
kilometers).
If the available API SM or SN oils are not
available, then the oil change interval is
3000 miles (4800 kilometers).
Engine air filter and cabin air filter
replacement
: The life of the engine air
filter and cabin air filter is dependent on
exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the engine air filter and
cabin air filter.
310
Police Interceptor (TUB) Canada/United States of America, Police, enUSA, First Printing Scheduled Maintenance

Emission Control System............................111
On-Board Diagnostics (OBD-II)..................... 112
Readiness for Inspection and Maintenance (I/M) Testing..................................................... 112
End User License Agreement..................322 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 322
Engine Block Heater....................................102
Using the Engine Block Heater...................... 102
Engine Coolant Check................................186 Adding Coolant.................................................... 187
Coolant Change.................................................. 189
Engine Coolant Temperature Management.................................................. 190
Fail-Safe Cooling................................................ 189
Recycled Coolant............................................... 188
Severe Climates.................................................. 188
Engine Oil Check...........................................185 Adding Engine Oil............................................... 185
Engine Oil Dipstick
.......................................185
Engine Specifications - 3.5L Ecoboost™.................................................239
Drivebelt Routing............................................... 239
Engine Specifications - 3.7L....................239 Drivebelt Routing............................................... 240
Environment
......................................................15
Essential Towing Checks............................151 Before Towing a Trailer..................................... 152
Hitches..................................................................... 151
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 153
Safety Chains........................................................ 151
Trailer Brakes........................................................ 152
Trailer Lamps........................................................ 152
When Towing a Trailer...................................... 152
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options.................................14
Exterior Mirrors................................................68 Blind Spot Information System...................... 69
Fold-Away Exterior Mirrors............................... 68
Heated Exterior Mirrors ..................................... 68
Integrated Blind Spot Mirror............................ 68
Power Exterior Mirrors........................................ 68F
Fastening the Seatbelts..............................30
Seatbelt Locking Modes..................................... 31
Using Seatbelts During Pregnancy...............30
Floor Mats
.......................................................156
Foot Pedals See: Adjusting the Pedals................................. 59
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect
..................................................300
Ford Protect (CANADA ONLY)...................... 301
Ford Protect (U.S. Only)................................. 300
Front Passenger Sensing System............39
Fuel and Refueling
.......................................104
Fuel Consumption........................................110
Calculating Fuel Economy............................... 110
Filling the Fuel Tank............................................ 110
Fuel Filler Funnel Location
.......................106
Fuel Quality - E85........................................105 Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 105
Switching Between E85 and Gasoline............................................................ 106
Fuel Quality - Gasoline...............................105 Choosing the Right Fuel.................................. 105
Fuel Shutoff....................................................159
Fuses
...................................................................171
Fuse Specification Chart.............................171
Passenger Compartment Fuse Panel.........176
Power Distribution Box...................................... 171
G
Gauges.................................................................71 Engine Coolant Temperature Gauge.............72
Fuel Gauge.............................................................. 72
Information Display.............................................. 71
Speedometer......................................................... 72
General Information on Radio Frequencies...................................................49
General Maintenance Information.......302 Multi-Point Inspection..................................... 304
Owner Checks and Services.......................... 303
Protecting Your Investment........................... 302
Why Maintain Your Vehicle?......................... 302
Why Maintain Your Vehicle at Your Dealership?..................................................... 302
351
Police Interceptor (TUB) Canada/United States of America, Police, enUSA, First Printing Index