PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect Extended Service Plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect Extended Service Plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
Extended Service Plan. With Ford Protect
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
Extended Service Plans with different
levels of coverage. Ask your authorized
dealer for details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect Extended Service Plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect Extended Service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
299
Taurus (CPH) Police, Canada/United States of America, enUSA, First Printing Ford Protect
Extended Hot and Cold climate operation
Change engine oil and filter. *
Every 5000 miles (8000
km)
* Hot Climates only Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter.*
Every 5000 miles (8000
km) or six months
Perform multi-point inspection.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
* Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil Change
Indicator Reset (page 176). Exclusive use of E85 (flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.
Every oil change
Engine Idle Hour Meter
Your vehicle may been fitted with an idle
meter to indicate how much time the
vehicle has been sitting in park (P) or
neutral (N). The meter is incorporated with
the vehicle odometer. Depressing the
odometer-reset button once displays the
trip odometer (miles [kilometers]
following by a "T" for trip odometer);
depressing the odometer-reset button a
second time displays the idle meter (hours following by an "H" for hours). The idle
meter only accumulates time when the
vehicle is in park (P) or neutral (N).
Displayed time is cumulative for the vehicle
and cannot be reset to zero. Police vehicles
often experience long periods of idling,
during which engine oil continues to break
down but distance is not accumulated on
the odometer.
Engine idle hour meter calculation:
308
Taurus (CPH) Police, Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Idle hours x 33 = miles (kilometers)
equivalency
Miles (kilometers) driven + miles
(kilometers) equivalency = oil change
interval
Example: When the odometer has
accumulated 3000 miles (4800
kilometers) and the idle meter shows 61
hours, a 5000 mile (8000 kilometer) oil
change interval has been reached: 3000
road miles (4800 road kilometers) + (61
idle hours x 33 miles [53 km]/idle hour) =
5013 miles (8067 kilometers).
Exceptions
There are several exceptions to the Normal
Schedule:
Axle and PTU maintenance: The Power
Transfer Unit (PTU) and rear axle (AWD
only) in your vehicle does not require any
normal scheduled maintenance. Vehicles
are electronically monitored and notify the
driver required service by displaying a
message in the information display. The
PTU lube will be more likely to require a
fluid change if the vehicle has experienced
extended periods of extreme/severe duty
cycle driving. Changing or checking the PTU
lubricant is not necessary unless the unit
has been submerged in water, shows signs
of leakage or a message indicating required
service is displayed. Contact your
authorized dealer for service. California fuel filter replacement: If you
register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.
Hot climate oil change intervals
:
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 5000 miles (8000
kilometers).
If the available API SM or SN oils are not
available, then the oil change interval is
3000 miles (4800 kilometers).
Engine air filter and cabin air filter
replacement
: The life of the engine air
filter and cabin air filter is dependent on
exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the engine air filter and
cabin air filter.
309
Taurus (CPH) Police, Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Proper Driver and Front Passenger Seating
Adjustment........................................................ 37
Driving Aids.....................................................126
Driving Hints...................................................143
Driving Through Water................................144
DRL See: Daytime Running Lamps......................... 59
E
Economical Driving......................................143
Emission Control System..........................102 On-Board Diagnostics (OBD-II)................... 103
Readiness for Inspection and Maintenance (I/M) Testing................................................... 103
End User License Agreement...................321 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .................................. 321
Engine Block Heater
......................................92
Using the Engine Block Heater........................ 93
Engine Coolant Check.................................176 Adding Coolant..................................................... 177
Coolant Change................................................... 178
Engine Coolant Temperature Management................................................... 179
Fail-Safe Cooling................................................ 178
Recycled Coolant................................................ 178
Severe Climates.................................................. 178
Engine Oil Check...........................................174 Adding Engine Oil................................................ 175
Engine Oil Dipstick - 2.0L EcoBoost™..................................................174
Engine Oil Dipstick - 3.5L Duratec/3.5L Ecoboost™/3.7L.........................................174
Engine Specifications - 2.0L EcoBoost™.................................................224
Drivebelt Routing............................................... 224
Engine Specifications - 3.5L Duratec.........................................................224
Drivebelt Routing............................................... 225
Engine Specifications - 3.5L Ecoboost™.................................................225
Drivebelt Routing............................................... 225
Engine Specifications - 3.7L
.....................226
Drivebelt Routing............................................... 226
Environment
......................................................15
Essential Towing Checks...........................140 Before Towing a Trailer...................................... 141Hitches...................................................................
140
Launching or Retrieving a Boat or Personal Watercraft (PWC).......................................... 141
Safety Chains....................................................... 140
Trailer Brakes....................................................... 140
Trailer Lamps....................................................... 140
When Towing a Trailer....................................... 141
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options.................................14
Exterior Mirrors
................................................63
Blind Spot Information System...................... 64
Fold-Away Exterior Mirrors............................... 63
Heated Exterior Mirrors ..................................... 63
Integrated Blind Spot Mirror............................. 63
Power Exterior Mirrors........................................ 63
F
Fastening the Seatbelts..............................30 Seatbelt Locking Modes..................................... 31
Using Seatbelts During Pregnancy...............30
Floor Mats
.......................................................144
Foot Pedals See: Adjusting the Pedals................................. 56
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect
..................................................299
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 300
Ford Protect Extended Service Plans (U.S. Only).................................................................. 299
Front Passenger Sensing System
............38
Fuel and Refueling.........................................95
Fuel Consumption........................................101
Calculating Fuel Economy............................... 101
Filling the Fuel Tank............................................ 101
Fuel Filler Funnel Location..........................97
Fuel Filter
.........................................................185
Fuel Quality - E85..........................................96 Choosing the Right Fuel - Flex Fuel
Vehicles.............................................................. 96
Switching Between E85 and Gasoline.........97
Fuel Quality - Gasoline.................................97 Choosing the Right Fuel..................................... 97
Fuel Shutoff
....................................................147
Fuses.................................................................158
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Taurus (CPH) Police, Canada/United States of America, enUSA, First Printing Index
Fuse Specification Chart...........................158
Passenger Compartment Fuse Panel........163
Power Distribution Box..................................... 158
G
Gauges...............................................................66 Fuel Gauge............................................................. 66
Information Display............................................. 66
Speedometer........................................................ 66
General Information on Radio Frequencies...................................................48
General Maintenance Information........301
Multi-Point Inspection..................................... 303
Owner Checks and Services.......................... 302
Protecting Your Investment............................ 301
Why Maintain Your Vehicle?.......................... 301
Why Maintain Your Vehicle at Your Dealership?...................................................... 301
Getting Assistance Outside the U.S. and Canada..........................................................154
Getting the Services You Need.................151 Away From Home................................................ 151
H
Handbrake See: Parking Brake.............................................. 116
Hazard Warning Flashers...........................147
Headlamp Adjusting See: Adjusting the Headlamps...................... 187
Head Restraints
..............................................84
Adjusting the Head Restraint.......................... 85
Tilting Head Restraints ..................................... 85
Heated Windows and Mirrors....................82 Heated Exterior Mirror........................................ 82
Heated Rear Window......................................... 82
Heating See: Climate Control.......................................... 80
Hints on Controlling the Interior Climate.............................................................81
Cooling the Interior Quickly............................... 81
General Hints.......................................................... 81
Heating the Interior Quickly............................... 81
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions................................. 82
Recommended Settings for Cooling ...........82 Recommended Settings for Heating.............81
Side Window Defogging in Cold
Weather.............................................................. 82
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................... 82
Hints on Driving With Anti-Lock Brakes..............................................................115
Hood Lock See: Opening and Closing the Hood...........169
I
Ignition Switch
................................................90
In California (U.S. Only)..............................152
Information Display Control.......................55
Information Displays
......................................71
General Information............................................. 71
Information Messages..................................74 AdvanceTrac ™...................................................... 74
Alarm........................................................................\
. 74
AWD........................................................................\
... 75
Battery and Charging System.......................... 75
Blind Spot Information and Cross Traffic Alert System...................................................... 76
Brake System......................................................... 76
Doors and Locks................................................... 76
Fuel........................................................................\
..... 77
Maintenance........................................................... 77
Park Aid..................................................................... 77
Police Engine Idle feature.................................. 78
Power Steering...................................................... 78
Reminder Messages............................................ 78
Seats........................................................................\
. 79
Tire Pressure Monitoring System................... 79
Traction Control.................................................... 79
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 22
Using Tether Straps............................................. 24
Instrument Cluster........................................66
Instrument Lighting Dimmer.....................59
Instrument Panel Overview........................16
Interior Lamps
.................................................60
Dome Task Lamp.................................................. 61
Front Map Lamps................................................ 60
350
Taurus (CPH) Police, Canada/United States of America, enUSA, First Printing Index
Pedals.................................................................56
Perchlorate.........................................................11
Personal Safety System
™..........................35
How Does the Personal Safety System
Work?.................................................................. 35
Police Engine Idle Feature..........................93 Switching the System Off................................. 94
Switching the System On................................. 93
Power Door Locks See: Locking and Unlocking............................. 50
Power Seats
.....................................................87
Power Steering Fluid Check.....................184
Power Windows
..............................................62
Accessory Delay.................................................... 62
Bounce-Back
......................................................... 62
One-Touch Down................................................. 62
One-Touch Up....................................................... 62
Window Lock......................................................... 62
Protecting the Environment........................15
R
Rear Loadspace Hatches
...........................132
Cargo Vault............................................................ 132
Electronic Utility Tray......................................... 132
Rear Parking Aid
............................................120
Rear Under Floor Storage..........................132 Load Floor.............................................................. 132
Load Safe Label.................................................. 132
Rear View Camera.........................................121 Using the Rear View Camera System.........122
Rear View Camera See: Rear View Camera..................................... 121
Recommended Towing Weights............139
Refueling...........................................................99 System Warnings............................................... 100
Remote Control..............................................48 Car Finder................................................................ 49
Changing the Remote Control Battery........48
Sounding the Panic Alarm................................ 49
Repairing Minor Paint Damage
................197
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12Replacing a Lost Key or Remote
Control............................................................49
Reporting Safety Defects (Canada Only)...............................................................156
Reporting Safety Defects (U.S. Only)...............................................................156
Roadside Assistance
...................................146
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 146
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................. 147
Vehicles Sold in Canada: Using Roadside Assistance......................................................... 147
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 146
Vehicles Sold in the United States: Using Roadside Assistance.................................... 146
Roadside Emergencies
...............................146
Running-In See: Breaking-In.................................................. 143
Running Out of Fuel......................................98 Adding Fuel From a Portable Fuel
Container........................................................... 98
Filling a Portable Fuel Container................... 98
S
Safety Canopy ™
.............................................41
Safety Precautions........................................95
Scheduled Maintenance Record............310
Scheduled Maintenance...........................301
Seatbelt Extension........................................34
Seatbelt Reminder.........................................32 Belt-Minder™........................................................ 32
Seatbelts...........................................................29 Principle of Operation........................................ 29
Seatbelt Warning Lamp and Indicator Chime...............................................................32
Conditions of operation..................................... 32
Seats...................................................................84
Security..............................................................53
Side Airbags
.....................................................40
Sitting in the Correct Position...................84
Snow Chains See: Using Snow Chains.................................. 214
Special Notices................................................12 My Fleet Management........................................ 13
New Vehicle Limited Warranty......................... 12
352
Taurus (CPH) Police, Canada/United States of America, enUSA, First Printing Index
On-board Diagnostics (OBD-II).......................
13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance...............................................307
Engine Idle Hour Meter.................................... 308
Exceptions........................................................... 309
Speed Control See: Cruise Control............................................. 124
Stability Control.............................................118
Principle of Operation........................................ 118
Starter Switch See: Ignition Switch............................................ 90
Starting a Gasoline Engine........................90 Cold Weather Starting - Flex Fuel
Vehicles................................................................ 91
Failure to Start........................................................ 91
Guarding Against Exhaust Fumes.................92
Important Ventilating Information................92
Stopping the Engine When Your Vehicle is Moving................................................................. 92
Stopping the Engine When Your Vehicle is Stationary........................................................... 92
Starting and Stopping the Engine...........90 General Information........................................... 90
Steering.............................................................131 Electric Power Steering..................................... 131
Steering Wheel
...............................................54
Storage Compartments..............................89
Sun Visors
.........................................................65
Slide-on-rod.......................................................... 65
Supplementary Restraints System.........36 Principle of Operation........................................ 36
Symbols Glossary
.............................................7
SYNC™ Applications and Services.......276 911 Assist............................................................... 276
SYNC™ AppLink ™
......................................278
SYNC Mobile Apps............................................ 278
SYNC™...........................................................258 General Information......................................... 258
SYNC™ Troubleshooting
.........................290
T
Technical Specifications See: Capacities and Specifications............224
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
........................153 Tire Care.........................................................200
Glossary of Tire Terminology......................... 201
Information About Uniform Tire Quality Grading............................................................. 200
Information Contained on the Tire Sidewall........................................................... 202
Police Wheels and Tires................................... 213
Temperature A B C............................................. 201
Traction AA A B C............................................... 201
Treadwear............................................................ 200
Tire Pressure Monitoring System............215 Changing Tires With a Tire Pressure
Monitoring System........................................ 216
Understanding Your Tire Pressure Monitoring System ....................................... 216
Tires See: Wheels and Tires..................................... 200
Towing a Trailer.............................................138 Load Placement.................................................. 138
Towing the Vehicle on Four Wheels...........................................................142
Emergency Towing............................................. 142
Recreational Towing.......................................... 142
Towing..............................................................138
Traction Control
..............................................117
Principle of Operation........................................ 117
Transmission Code Designation............232
Transmission
..................................................105
Transmission See: Transmission.............................................. 105
U
Under Hood Overview - 2.0L EcoBoost™....................................................171
Under Hood Overview - 3.5L Duratec/ 3.7L
...................................................................172
Engine Shield........................................................ 173
Under Hood Overview - 3.5L Ecoboost™...................................................173
USB Port..........................................................257
Using All-Wheel Drive
................................108
Driving In Special Conditions With
All-Wheel Drive (AWD)................................ 110
Operating AWD Vehicles With Mismatched Tires..................................................................... 110
Operating AWD Vehicles With Spare Tires.................................................................... 109
353
Taurus (CPH) Police, Canada/United States of America, enUSA, First Printing Index
Using Cruise Control....................................124
Switching Cruise Control Off.......................... 125
Switching Cruise Control On.......................... 124
Using Snow Chains......................................214
Using Stability Control................................119
Using SYNC™ With Your Media Player............................................................280
Accessing Your Play Menu............................. 285
Connecting Your Digital Media Player to the USB Port.......................................................... 280
Media Menu Features...................................... 283
Media Voice Commands................................. 282
System Settings................................................. 287
What's Playing?.................................................. 281
Using SYNC™ With Your Phone............263 Accessing Features Through the Phone
Menu.................................................................. 267
Accessing Your Phone Settings.................... 272
Making a Call....................................................... 266
Pairing a Cell Phone for the First Time................................................................... 263
Pairing Subsequent Cell Phones.................264
Phone Options during an Active Call.........266
Phone Voice Commands................................ 264
Receiving Calls................................................... 266
System Settings.................................................. 273
Text Messaging................................................... 270
Using Traction Control.................................117 Switching the System Off................................. 117
System Indicator Lights and Messages............................................................ 117
Using a Switch....................................................... 117
Using the Information Display Controls ............................................................... 117
Using Voice Recognition...........................260
Initiating a Voice Session............................... 260
System Interaction and Feedback...............261
Utilizing the Mediation/Arbitration Program (Canada Only)
.........................154
V
Vehicle Care
....................................................193
General Information.......................................... 193
Vehicle Certification Label
.......................232
Vehicle Identification Number.................231
Vehicle Storage
.............................................198
Battery.................................................................... 199Body........................................................................\
198
Brakes..................................................................... 199
Cooling system.................................................... 199
Engine..................................................................... 198
Fuel system.......................................................... 199
General................................................................... 198
Miscellaneous...................................................... 199
Removing Vehicle From Storage.................. 199
Tires........................................................................\
. 199
Ventilation See: Climate Control.......................................... 80
VIN See: Vehicle Identification Number.............231
Voice Control
...................................................54
W
Warning Lamps and Indicators.................67 Airbag readiness................................................... 67
Anti-Lock Braking System................................. 67
Brake System......................................................... 67
Charging System.................................................. 68
Cruise Control....................................................... 68
Direction Indicator............................................... 68
Door Ajar................................................................. 68
Engine Coolant Temperature.......................... 68
Engine Oil................................................................ 68
Fasten Seatbelt.................................................... 68
High Beam.............................................................. 68
Low Fuel Level...................................................... 68
Low Tire Pressure Warning............................... 69
Low Washer Fluid................................................ 69
Parking Lamps...................................................... 69
Police Engine Idle feature................................. 69
Powertrain Fault................................................... 69
Service Engine Soon........................................... 69
Silent Mode............................................................ 70
Stability Control.................................................... 70
Stability Control Off............................................ 70
Washer Fluid Check.....................................184
Washers See: Cleaning the Exterior............................... 193
See: Wipers and Washers.................................. 57
Waxing..............................................................194
Wheel Nuts See: Changing a Road Wheel........................ 218
Wheels and Tires........................................200 General Information......................................... 200
354
Taurus (CPH) Police, Canada/United States of America, enUSA, First Printing Index