2017 FORD MUSTANG audio

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream. The device is not
connected.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
Convert the file to a supported format. See
Entertainment (page 360).
The file format is not
supported by SYNC 3.
Perform a master reset. See
Settings
(page 388).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
404
Mustang (CZG) Canada/United States of America, Vehicles Built From: 02-05-2016, enUSA, First Printing SYNC™ 3
(If Equipped)

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC 3's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
You may need to reset the
USB connection to SYNC 3.
My iPhone is connected, my
app is running, I restarted
the app but I still cannot find
it on SYNC 3.
Increase the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The Bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC 3, but there is
no sound or the sound is
very low.
Force close or uninstall the
apps you do not want SYNC
3 to find. If the app has a
"Ford SYNC" setting, disable
that setting in the app's
settings menu on the phone.
Some Android devices have
a limited number of
Bluetooth ports that apps
can use to connect. If you
have more AppLink apps on
your phone than the number
of available Bluetooth ports,
you will not see all of your
apps listed in the SYNC 3
mobile apps menu.
I can only see some of the
AppLink apps running on my
phone listed in the SYNC 3
Mobile Apps Menu. Voice command issues
Possible solution
Possible cause
Issue
Review the cell phone voice commands
and the media voice commands at the
beginning of their respective sections.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
what I am
saying. Refer to the audio display during an active
voice session to find a list of voice
commands there.
Wait for the system to prompt you before
you state your command.
You may be speaking too
soon or at the wrong
time.
409
Mustang (CZG) Canada/United States of America, Vehicles Built From: 02-05-2016, enUSA, First Printing SYNC™ 3 (If Equipped)

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
412
Mustang (CZG) Canada/United States of America, Vehicles Built From: 02-05-2016, enUSA, First Printing SYNC™ 3 (If Equipped)

•
Links to Third Party Sites: The
SOFTWARE may provide you with the
ability to link to third party sites. The
third party sites are not under the
control of FORD MOTOR COMPANY,
its affiliates and/or its designated
agent. Neither FORD MOTOR
COMPANY nor its affiliates nor its
designated agent are responsible for
(I) the contents of any third party sites,
any links contained in third party sites,
or any changes or updates to third
party sites, or (ii) webcasting or any
other form of transmission received
from any third party sites. If the
SOFTWARE provides links to third
party sites, those links are provided to
you only as a convenience, and the
inclusion of any link does not imply an
endorsement of the third party site by
FORD MOTOR COMPANY, its affiliates
and/or its designated agent.
• Obligation to Drive Responsibly:
You recognize your obligation to drive
responsibly and keep attention on the
road. You will read and abide with the
DEVICES operating instructions
particularly as they pertain to safety
and you agree to assume any risk
associated with the use of the
DEVICES.
UPGRADES AND RECOVERY MEDIA:
If the SOFTWARE is provided by FORD
MOTOR COMPANY separate from the
DEVICES on media such as a ROM chip,
CD ROM disk(s) or via web download or
other means, and is labeled "For Upgrade
Purposes Only" or "For Recovery Purposes
Only" you may install one (1) copy of such
SOFTWARE onto the DEVICES as a
replacement copy for the existing
SOFTWARE, and use it in accordance with
this EULA, including any additional EULA
terms accompanying the upgrade
SOFTWARE. INTELLECTUAL PROPERTY RIGHTS:
All title and intellectual property rights in
and to the SOFTWARE (including but not
limited to any images, photographs,
animations, video, audio, music, text and
"applets" incorporated into the
SOFTWARE), the accompanying printed
materials, and any copies of the
SOFTWARE, are owned by FORD MOTOR
COMPANY, or its affiliates or suppliers. The
SOFTWARE is licensed, not sold. You may
not copy the printed materials
accompanying the SOFTWARE. All title
and intellectual property rights in and to
the content which may be accessed
through use of the SOFTWARE is the
property of the respective content owner
and may be protected by applicable
copyright or other intellectual property
laws and treaties. This EULA grants you no
rights to use such content outside its
intended use. All rights not specifically
granted under this EULA are reserved by
FORD MOTOR COMPANY, its affiliates,
and third party software and service
providers and suppliers. Use of any on-line
services which may be accessed through
the SOFTWARE may be governed by the
respective terms of use relating to such
services. If this SOFTWARE contains
documentation that is provided only in
electronic form, you may print one copy of
such electronic documentation.
EXPORT RESTRICTIONS:
You
acknowledge that the SOFTWARE is
subject to U.S. and European Union export
jurisdiction. You agree to comply with all
applicable international and national laws
that apply to the SOFTWARE, including
the U.S. Export Administration Regulations,
as well as end-user, end-use and
destination restrictions issued by U.S. and
other governments.
437
Mustang (CZG) Canada/United States of America, Vehicles Built From: 02-05-2016, enUSA, First Printing Appendices

1. Safe and Lawful Use
You acknowledge that devoting attention
to the TeleNav Software may pose a risk
of injury or death to you and others in
situations that otherwise require your
undivided attention, and you therefore
agree to comply with the following when
using the TeleNav Software:
(a) observe all traffic laws and otherwise
drive safely;
(b) use your own personal judgment while
driving. If you feel that a route suggested
by the TeleNav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions;
(c) do not input destinations, or otherwise
manipulate the TeleNav Software, unless
your vehicle is stationary and parked;
(d) do not use the TeleNav Software for
any illegal, unauthorized, unintended,
unsafe, hazardous, or unlawful purposes,
or in any manner inconsistent with this
Agreement;
(e) arrange all GPS and wireless devices
and cables necessary for use of the
TeleNav Software in a secure manner in
your vehicle so that they will not interfere
with your driving and will not prevent the
operation of any safety device (such as an
airbag).
You agree to indemnify and hold TeleNav
harmless against all claims resulting from
any dangerous or otherwise inappropriate
use of the TeleNav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
2. Account Information
You agree: (a) when registering the
TeleNav Software, to provide TeleNav with
true, accurate, current, and complete
information about yourself, and (b) to
inform TeleNav promptly of any changes
to such information, and to keep it true,
accurate, current and complete.
3. Software License
•
Subject to your compliance with the
terms of this Agreement, TeleNav
hereby grants to you a personal,
non-exclusive, non-transferable license
(except as expressly permitted below
in connection with your permanent
transfer of the TeleNav Software
license), without the right to
sublicense, to use the TeleNav
Software (in object code form only) in
order to access and use the TeleNav
Software. This license shall terminate
upon any termination or expiration of
this Agreement. You agree that you will
use the TeleNav Software only for your
personal business or leisure purposes,
and not to provide commercial
navigation services to other parties.
3.1 License Limitations
• (a) reverse engineer, decompile,
disassemble, translate, modify, alter
or otherwise change the TeleNav
Software or any part thereof;
(b)
attempt to derive the source code,
audio library or structure of the
TeleNav Software without the prior
express written consent of TeleNav;
(c)
remove from the TeleNav
Software, or alter, any of TeleNav's or
its suppliers' trademarks, trade names,
logos, patent or copyright notices, or
other notices or markings;
(d)
443
Mustang (CZG) Canada/United States of America, Vehicles Built From: 02-05-2016, enUSA, First Printing Appendices

A
A/C
See: Climate Control........................................ 100
About This Manual...........................................7
ABS See: Brakes............................................................. 141
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................. 141
Accessories.....................................................413 Exterior Style........................................................ 413
Interior Style......................................................... 413
Lifestyle.................................................................. 413
Peace of Mind...................................................... 413
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control.............155
Adjusting the Headlamps.........................225 Horizontal Aim Adjustment........................... 226
Vertical Aim Adjustment................................. 225
Adjusting the Steering Wheel....................62
Airbag Disposal
...............................................43
Air Conditioning See: Climate Control........................................ 100
Air Filter See: Changing the Engine Air Filter............230
Alarm See: Anti-Theft Alarm......................................... 61
Ambient Lighting
............................................70
Anti-Theft Alarm.............................................61
Arming the Alarm.................................................. 61
Disarming the Alarm............................................ 61
Appendices....................................................435
Apps.................................................................386 ........................................................................\
.......... 386
SiriusXM Traffic and Travel Link................... 387
Audible Warnings and Indicators............80 Headlamps On Warning Chime..................... 80
Keyless Warning Alert........................................ 80
Parking Brake On Warning Chime.................80
Audio Control
...................................................62
MEDIA....................................................................... 62
Seek, Next or Previous........................................ 62
Audio System................................................292 General Information......................................... 292Audio Unit - Vehicles With: AM/FM/CD/
SYNC/Satellite Radio.............................293
Audio Unit - Vehicles With: Premium AM/FM/CD.................................................296
Autolamps........................................................67 Windshield Wiper Activated
Headlamps........................................................ 67
Automatic Climate Control......................102
Automatic Transmission
............................137
Automatic Transmission Adaptive
Learning............................................................. 139
Brake-Shift Interlock......................................... 138
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 139
SelectShift Automatic ™
Transmission.................................................... 137
Understanding the Positions of Your Automatic Transmission............................. 137
Automatic Transmission Fluid Check..............................................................221
Autowipers.......................................................64
Auxiliary Power Points.................................119 12 Volt DC Power Point...................................... 119
Locations................................................................ 119
B
Battery See: Changing the 12V Battery...................... 223
Blind Spot Information System..............162 Switching the System Off and On...............164
System Errors....................................................... 164
Using the System................................................ 162
Bonnet Lock See: Opening and Closing the Hood............211
Booster Seats
..................................................23
Types of Booster Seats...................................... 24
Brake Fluid Check
.........................................221
Brakes................................................................141 General Information........................................... 141
Breaking-In.....................................................186
Bulb Specification Chart...........................228
C
Cabin Air Filter
...............................................106
California Proposition 65..............................11
463
Mustang (CZG) Canada/United States of America, Vehicles Built From: 02-05-2016, enUSA, First Printing Index

Traction Control............................................144
Principle of Operation....................................... 144
Transmission Code Designation............278
Transmission..................................................135
Transmission See: Transmission.............................................. 135
Transporting the Vehicle............................193
Type Approvals............................................459 RF Certification Logos for Tire Pressure
Monitoring Sensor(s).................................. 459
U
Under Hood Overview - 2.3L EcoBoost™..................................................213
Under Hood Overview - 3.7L.....................214
Under Hood Overview - 5.0L....................215
Universal Garage Door Opener................115 HomeLink Wireless Control System.............115
USB Port.........................................................302
Using Adaptive Cruise Control.................155 Automatic Cancellation................................... 159
Blocked Sensor................................................... 160
Canceling the Set Speed................................. 158
Changing the Set Speed.................................. 158
Detection Issues................................................. 159
Following a Vehicle............................................ 156
Hilly Condition Usage........................................ 159
Overriding the Set Speed................................ 158
Resuming the Set Speed................................. 158
Setting the Adaptive Cruise Speed.............156
Setting the Gap Distance................................. 157
Switching Adaptive Cruise Control On........................................................................\
156
Switching the System Off............................... 159
Switching to Normal Cruise Control.............161
System Not Available....................................... 160
Using Cruise Control....................................154 Switching Cruise Control Off.......................... 155
Switching Cruise Control On.......................... 154
Using MyKey With Remote Start Systems..........................................................53
Using Snow Chains....................................260
Using Stability Control...............................146 Electronic Stability Control ............................ 146
Line Lock................................................................. 147
Using Summer Tires...................................260 Using SYNC™ With Your Media
Player.............................................................324
Accessing Your USB Song Library...............328
Bluetooth Devices and System Settings............................................................ 330
Connecting Your Digital Media Player to the USB Port........................................................... 324
Media Menu Features....................................... 327
Media Voice Commands................................. 325
USB 2..................................................................... 330
Voice Commands for Audio Sources..........331
Using SYNC™ With Your Phone............307 Accessing Features through the Phone
Menu................................................................... 312
Accessing Your Phone Settings..................... 315
Bluetooth Devices.............................................. 316
Making Calls........................................................... 311
Pairing a Phone for the First Time..............308
Pairing Subsequent Phones......................... 309
Phone Options during an Active Call...........311
Phone Voice Commands............................... 309
Receiving Calls...................................................... 311
System Settings................................................... 317
Text Messaging.................................................... 313
Using Traction Control................................144 Switching the System Off .............................. 144
System Indicator Lights and Messages.......................................................... 144
Using Voice Recognition
...........................305
Audio Voice Commands................................. 354
Climate Voice Commands............................. 355
Initiating a Voice Session................................ 305
Mobile App Voice Commands...................... 357
Navigation Voice Commands....................... 356
Phone Voice Commands................................ 355
SiriusXM Traffic and Travel Link Voice Commands..................................................... 358
System Interaction and Feedback.............306
Voice Settings Commands............................ 358
Utilizing the Mediation/Arbitration Program (Canada Only).........................198
V
Vehicle Care
....................................................231
General Information........................................... 231
Vehicle Certification Label
.......................278
Vehicle Identification Number.................277
471
Mustang (CZG) Canada/United States of America, Vehicles Built From: 02-05-2016, enUSA, First Printing Index