Make sure that the 120 volt conveniencecord is completely unwound beforecharging. Always plug the cord into the ACoutlet before connecting the chargingcoupler into the charge port on yourvehicle.
120 Volt Convenience Cord
Power.A.
Check outlet.B.
Fault.C.
Vehicle.D.
Note:When the convenience cord isplugged into an outlet, use the followingtable to determine your vehicle chargestatus. If the POWER indicator light is offafter plugging in the convenience cord, usea different outlet.
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A
B
C
D
StatusConvenience Cord LED Indicators
VehicleFaultCheckOutlet
The convenience cord is not connected to yourvehicle.OffOffOff
The convenience cord is connected, but yourvehicle is not charging.OnOffOff
Your vehicle is charging.BlinkOffOff
Ground Fault Circuit Interrupter (GFCI) FaultDetected.OffBlinkOff
The convenience cord is attempting to chargeagain.
Ground Fault Circuit Interrupter (GFCI) FaultDetected.OffOnOff
The convenience cord has exhausted its retryattempts. Your vehicle is not charging, or there isan internal fault in the charging equipment.
The convenience cord detected a high temper-ature at the AC plug and is waiting for the AC plug
to return to a normal operating temperature.*
OffOffBlink
The convenience cord detected a high temper-ature at the AC plug. The AC plug has returned toa normal operating temperature. Your vehicle is
ready to charge at a reduced current.*
OnOffBlink
The convenience cord detected a high temper-ature at the AC plug. The AC plug has returned toa normal operating temperature. Your vehicle is
charging at a reduced current.*
BlinkOffBlink
The convenience cord detected a high temper-ature at the AC plug. Your vehicle is not charging.The convenience cord has exhausted its retry
attempts.*
OffOnBlink
*Have the outlet checked by a qualified electrician and make sure the AC plug fits firmlyinto the outlet. Contact an authorized EV certified dealer if problem persists.
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High Voltage Battery
Charge Port
The charge port is located between thefront left side door and front left wheelwell. There is an indentation located onthe charge port door. Press with yourthumb to open and close the door.
Note:Do not force the charge port dooropen or closed. Forcing the door open orclosed will damage the charge port.
The light ring located around the chargeport indicates the charge status of the highvoltage battery in your vehicle. Divided intofour quadrants, the charge port light ringdisplays the state of charge in 25 percentincrements.
There is a cord acknowledgment featurethat activates when you initiate a chargecycle. The four light quadrants willindividually flash clockwise starting withthe top right light and ending with the topleft, two full times, confirming the systemdetects the charging coupler.
Use the key fob to view the charge statusof your vehicle at any time by pressing theunlock button. The light ring will light upthe corresponding quadrant(s) so that thecurrent state of charge can be determined.If the charge is below 25 percent, the lightring will not light. Do not forget to press thelock button on your key fob to re-lock yourvehicle.
The light ring will also display the currentstate of charge when opening the doors.
Charging
Note:Your vehicle must be in park P tocharge.
To charge the high-voltage battery:
1. Put the vehicle in park P and powerdown the vehicle.
2. With your thumb, press in and releasethe indentation located on the chargeport door and the door will rotate open.
3. Plug the charging coupler into thecharge port receptacle on your vehicle.Make sure the button clicks confirmingthat you have completely engaged thecoupler.
4. Verify that the cord acknowledgmentfeature activates. This indicates thebeginning of a normal charge cycle.
5. If using a 240–volt charging station,follow the instructions on the chargestation to begin the charging process.
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The light ring will display how far along thecharge is:
•When the top right quadrant is pulsing,the charge is between 0-25 percent.
•When the top right quadrant light is onand the bottom right quadrant ispulsing, the charge is between 25-50percent.
•When the lights on both right sidequadrants are on and the bottom leftquadrant is pulsing, the charge isbetween 50-75 percent.
•When the lights on the three quadrantsare on and the top left quadrant ispulsing, the charge is between 75-100percent.
•When all lights on the entire ring areon, the charge is complete.
Note:The light ring will turn off one minuteafter reaching a full charge.
Locking the Charging Coupler
Note:You will need a padlock or acombination lock with a shackle diameterof 0.2 in (5 mm) or less and the straightportion of the shackle of 1.0 in (25.4 mm)of length or more.
1. Insert the lock through the hole in thecharging coupler button.
2. Lock the padlock or combination lock.
Waiting to Charge
Note: See Charge Settings in the SYNC™ 3 section.
When you select Value Charge, chargingmay not begin upon plugging in. Yourvehicle may delay charging to takeadvantage of off-peak electricity rates.Your vehicle will optimize the chargeschedule to be complete by the next GOTime.
When waiting to charge (not activelycharging), the light ring will indicate thepresent state of charge of the high voltagebattery as follows:
•When the top right quadrant light is off,the charge is between 0–25 percent.
•When the top right quadrant light is on,and the bottom right quadrant is off,the charge is between 25–50 percent.
•When both right side quadrant lightsare on and the bottom left quadrant isoff, the charge is between 50–75percent.
•When three quadrant lights are on andthe top left quadrant is off, the chargeis between 75–100 percent.
•When all lights on the entire ring areon, the charge is 100 percent.
Note:When your vehicle is waiting tocharge, the light ring will turn off one minuteafter displaying the present state of charge.When your vehicle automatically beginscharging, the light ring will turn on anddisplay how far along the charge is per thesection above.
Note:If the system detects a vehiclecharging system fault at any point in acharge cycle, the entire light ring will flashcontinuously for one minute and then turnoff. If this happens, unplug the chargingcoupler and then plug it back into the chargeport receptacle. If the problem persists,contact an authorized dealer.
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You can modify the lighting ring. See Charge Port Light Ring Settings in the SYNC™ 3 section.
Disconnecting the Charging Coupler
Note:Do not pull the wall plug from thewall while your vehicle is charging. Doing somay damage the outlet and the cord.
1. Remove the lock from the chargingcoupler button.
2. Press the button on the chargingcoupler.
3. While holding the button, remove thecharging coupler from the charge portreceptacle on your vehicle.
4.Close the charge port door by pressingthe indentation on the charge portdoor. Continue pressing the indentationwhile the door rotatescounterclockwise and closes.
HIGH VOLTAGE BATTERY CUT-
OFF SWITCH
The high-voltage shut off operation shutsoff power from the high-voltage batteryafter a collision, or if your vehicle receivesa substantial physical jolt.
To reactivate your vehicle after eitherevent, perform the following steps:
1. Turn the ignition off.
2. Turn the ignition on.
3.If your vehicle is not powered after thissequence, repeat steps 1 and 2 up totwo more times.
For vehicles equipped with a push buttonstart system:
1. Press the START/STOP button toturn ignition off.
2. Press the brake pedal and press theSTART/STOP button.
3.If your vehicle is not powered after thissequence, repeat steps 1 and 2 up totwo more times.
Note:During this process, your vehicle willdetect if the electrical system is safe andreactivate. Once your vehicle determinesthe electrical system safe, you can start yourvehicle as you would normally by eitherturning the ignition key or by pressing thebrake in combination with theSTART/STOP button.
Note:In the event your vehicle does notreactivate after the third key cycle, contactan authorized dealer.
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Reverse (R)
With the selector in reverse (R), yourvehicle moves backward. Always come toa complete stop before shifting into andout of reverse (R).
Neutral (N)
With the selector in neutral (N), yourvehicle can be started and is free to roll.Hold the brake pedal down while in thisposition.
Stay in Neutral Mode
Note:Always put your vehicle in Stay inNeutral mode when entering an automaticcar wash. Failure to do this could result invehicle damage not covered by warranty.
Stay in Neutral mode allows your vehicleto stay in neutral when you exit yourvehicle. Your vehicle must be stationary toenter this mode.
To enter Stay in Neutral mode:
•Move the transmission selector toneutral (N).
•A message will appear in yourinformation display screen promptingyou to press the low (L) button.
•Press the low (L) button again to enterStay in Neutral mode.
To exit Stay in Neutral mode, select a gearother than low (L).
A message will appear in your informationdisplay screen when your vehicle hasentered Stay in Neutral mode.
Drive (D)
Drive (D) is the normal driving position forthe best fuel economy.
Grade Assist
Press the grade assist button to activategrade assist. The grade assist lamp willappear in the instrument cluster. Press thebutton again to switch the system off.
Grade assist:
•Provides additional grade braking witha combination of engine motoring andhigh-voltage battery charging to helpmaintain vehicle speed whendescending a grade.
•As your vehicle determines the amountof engine motoring and high-voltagebattery charging, you may notice theengine speed increasing anddecreasing to help maintain yourvehicle speed when descending agrade.
•The grade assist lamp in the instrumentcluster is illuminated.
Low (L)
•Provides maximum engine braking.
•The transmission may be shifted intolow (L) at any vehicle speed.
•Is not intended for use under extendedor normal driving conditions and resultsin lower fuel economy.
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Brake-Shift Interlock Override
WARNINGS
Do not drive your vehicle until youverify that the brake lamps areworking.
When doing this procedure, you needto take the transmission out of park(P) which means your vehicle canroll freely. To avoid unwanted vehiclemovement, always fully set the parkingbrake prior to doing this procedure. Usewheels chocks if appropriate.
If the parking brake is fully released,but the brake warning lamp remainsilluminated, the brakes may not beworking properly. Have your vehiclechecked as soon as possible.
Note:See your authorized dealer as soonas possible if this procedure is used.
Note:For some markets this feature isdisabled.
Note:This feature will only function if your12-volt battery has power. If vehicle batteryvoltage is not sufficient, an external 12-voltpower source (for example, jumper cables,battery charger or jump pack) may berequired to function the interlock overrideswitch.
Use the brake-shift interlock override tomove your transmission from the parkposition in the event of an electricalmalfunction. If your vehicle has a deadbattery, an external power source will berequired.
1. Apply the parking brake and turn yourignition off before performing thisprocedure.
2. Locate your brake-shift interlockaccess slot. The slot is located in yourcenter console storage bin. The accessslot does not have a label.
Note:Make sure that you correctly identifythe access hole as not to damage the mediahub.
3. Using a tool, press and hold the brakeshift interlock switch. The shift buttonson the instrument panel will flash whenyour vehicle is in override mode.
4.With the override switch still held, pressthe neutral button (N) to shift frompark.
5. Release the override button.
6. Your vehicle will remain in Stay inNeutral mode for wrecker towingpurposes or can be shifted to thedesired gear and driven (if possible).
7. Release the parking brake.
If Your Vehicle Gets Stuck In Mudor Snow
Note:Do not rock the vehicle if the engineis not at normal operating temperature ordamage to the transmission may occur.
Note:Do not rock the vehicle for more thana minute or damage to the transmission andtires may occur, or the engine may overheat.
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GENERAL INFORMATION
Note:Occasional brake noise is normal. Ifa metal-to-metal, continuous grinding orcontinuous squeal sound is present, thebrake linings may be worn-out. Have thesystem checked by an authorized dealer. Ifthe vehicle has continuous vibration orshudder in the steering wheel while braking,have it checked by an authorized dealer.
Note:Brake dust may accumulate on thewheels, even under normal drivingconditions. Some dust is inevitable as thebrakes wear and does not contribute tobrake noise. See Cleaning the AlloyWheels (page 275).
See Warning Lamps andIndicators (page 89).
Wet brakes result in reduced brakingefficiency. Gently press the brake pedal afew times when driving from a car wash orstanding water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedalbecomes stuck or entrapped, apply steadyand firm pressure to the brake pedal toslow the vehicle and reduce engine power.If you experience this condition, apply thebrakes and bring your vehicle to a safestop. Move the transmission to park (P),switch the engine off and apply the parkingbrake. Inspect the accelerator pedal forany interference. If none are found and thecondition persists, have your vehicle towedto the nearest authorized dealer.
Brake Assist
Brake assist detects when you brakeheavily by measuring the rate at which youpress the brake pedal. It providesmaximum braking efficiency as long as youpress the pedal. Brake assist can reducestopping distances in critical situations.
Anti-lock Brake System
This system helps you maintain steeringcontrol during emergency stops by keepingthe brakes from locking.
This lamp momentarilyilluminates when you switch theignition on. If the light does notilluminate during start up, remains on orflashes, the anti-lock braking system maybe disabled. Have the system checked byan authorized dealer. If the anti-lock brakesystem is disabled, normal braking is stilleffective.
If the brake warning lampilluminates when you release theparking brake, have your systemchecked by an authorized dealer.
Regenerative Braking System
This feature is used to simulate the enginebraking of an internal combustion engineand assist the standard brake system whilerecovering some of the energy of motionand storing it in the battery to improve fueleconomy. The standard brake system isdesigned to fully stop the car ifregenerative braking is not available.During regenerative braking, the motor isspun as a generator to create electricalcurrent. This recharges the battery andslows the vehicle. In effect, once theaccelerator pedal is released, the motorchanges from an energy user to an energyproducer.
When you release the accelerator pedal orpress the brake pedal, the brake controllerautomatically detects the amount ofdeceleration requested and optimizes howmuch of the deceleration will be producedby regenerative braking. The remainingportion is generated by standard friction
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