2017 FORD FUSION HYBRID window

System data cannot be accessed withoutspecial equipment and access to thevehicle's SYNC module. Ford MotorCompany and Ford of Canada will notaccess the system data for any purposeother than as described absent consent, acourt order, or where required by lawenforcement, other governmentauthorities, or other third parties actingwith lawful authority. Other parties mayseek to access the informationindependently of Ford Motor Company andFord of Canada. For further privacyinformation, see the section on 911 Assist.See SYNC™ Applications and Services(page 345).
USING VOICE RECOGNITION
This system helps you control manyfeatures using voice commands. Thisallows you to keep your hands on thewheel and focus on what is around you.
Initiating a Voice Session
Press the voice button. A list ofavailable voice commandsappears in the display.
Global Voice Commands
These voice commands are alwaysavailable. You can say them at any time.
Global voice commands
This command ends the voice session. Youcan also cancel a session by holding thevoice button for two or more seconds.
(cancel | exit)
This command provides you with hints,examples and instructions.help
This command restarts the voice sessionfrom the initial starting point.(main menu | start again)
You can say any of the voice commands that appear within open and close brackets thatare separated by |. For example, where; (cancel | exit) appears you say; cancel or exit.
Helpful Hints
•Make sure the interior of your vehicle isas quiet as possible. Wind noise fromopen windows and road vibrations mayprevent the system from correctlyrecognizing spoken commands.
•Before giving a voice command, waitfor the system announcement to finish,followed by a single tone. Anycommand spoken before this does notregister with the system.
•Speak naturally, without long pausesbetween words.
•You can interrupt the system at anytime while it is speaking by pressing thevoice button. You can cancel a voicesession by pressing and holding thevoice button.
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SYNC™E142599

Setting 911 Assist On or Off
Press Menu then select
Action and DescriptionMenuItem
SYNC-Applications
Select desired option, on oroff.911 Assist
If you choose not to activate thisfeature you will have the followingoptions:
Action and DescriptionMenuItem
Provides a display and voicereminder at phone connectionat vehicle start.
VoiceReminderON
Provides a display reminderonly without a voice reminderat phone connection.
VoiceReminderOFF
To make sure that 911 Assist worksproperly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activatethe fuel pump shut-off (the triggers for 911Assist). If a connected cell phone sustainsdamage or loses its connection to SYNCduring a crash, SYNC searches for and triesto connect to a previously paired cellphone; SYNC then attempts to call theemergency services.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel".
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
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SYNC™

If a crash deploys an airbag (excludingknee airbags and rear inflatable safetybelts [if equipped]) or activates the fuelpump shut-off, your SYNC-equippedvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth-enabled phone. Youcan learn more about the 911 Assistfeature, by visiting:
Website
owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
Important information about airbagdeployment and the fuel pump shut-offSee Supplementary Restraints System(page 39). See Roadside Emergencies(page 227).
To switch 911 Assist on and off please viewthe settings information. See Settings(page 437).
To make sure that 911 Assist workscorrectly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
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SYNC™ 3

Note: The heated steering wheel may remain on after remote starting thevehicle, based on your remote start settings. The heated steering wheel mayalso turn on when you start your vehicle, if it was on when you switched yourvehicle off.
Note: For steering wheels with wood trim, the heating feature will not heat thewheel between the 10 and 2 o'clock positions.
Defrost: A pop up appears on the screen to display the defrost options.C
MAX Defrost: Touch the button to maximize defrosting. Air flows through thewindshield vents, the fan automatically adjusts to the highest speed and thedriver and passenger temperatures are set to HI. You can use this setting todefog or clear a thin covering of ice from the windshield. The heated rear windowalso automatically turns on when you select MAX Defrost.
Defrost: Distributes air through the windshield defroster vents and demistervents.
Heated rear window: Turns the heated rear window on and off. See HeatedWindows and Mirrors (page 120).
AUTO: Touch the button to switch on automatic operation. Select the desiredtemperature using the temperature control. The system adjusts fan speed, airdistribution, air conditioning operation, and selects outside air or recirculatedair to heat or cool the vehicle in order to maintain the desired temperature.
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Power: Touch the button to switch the system on and off. Switching off theclimate control system prevents outside air from entering the vehicle.E
DUAL: This button lights up when the passenger controls are active. To switchthe off and link the passenger temperature to the driver temperature, touch theDUAL button.
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Note: the passenger side temperature and the DUAL indication automaticallyturn on when you or your passenger adjust the passenger temperature.
Passenger temperature: Touch up or down to adjust the temperature.G
Fan speed: Touch up or down to increase or decrease the volume of air thatcirculates in your vehicle.H
Note: You cannot adjust the fan speed when the system is set to AUTO or MAXA/C.
A/C: A pop-up appears on the screen to display the air conditioning options.I
MAX A/C: Touch the button to activate and maximize cooling. The driver andpassenger temperatures are set to LO, recirculated air flows through theinstrument panel vents, air conditioning automatically turns on and the fanautomatically adjusts to the highest speed.
A/C: Touch to switch the air conditioning on or off. Use A/C with recirculatedair to improve cooling performance and efficiency.
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SYNC™ 3

Wi-Fi Issues
Possible solutionPossible causeIssue
If the vehicle is equippedwith heated windshield, trypositioning the vehicle sothat the windshield is notfacing the hotspot. If youhave metallic window tinting
There may be an obstructionbetween SYNC 3 and thehotspot.
Poor signal seen by SYNC 3despite being near ahotspot.
but not on the windshield,position the vehicle to facethe hotspot. If all windowsare tinted, you can open thewindows in the direction ofthe hotspot if that is feas-ible.Try to remove otherobstructions that mayimpact signal quality suchas opening the garage door.
Please set the network tovisible and try again.The hotspot was defined asa hidden network.A hotspot is not listed in thelist of available networks.
SYNC 3 currently does notprovide a hotspotSYNC 3 does not currentlyprovide a hotspot.SYNC 3 is not seen whensearching for Wi-Fi networksfrom your phone or otherdevices.
Check the signal quality(under network details), ifSYNC 3 indicates good orexcellent, test with anotherhigh-speed equippedhotspot where the environ-ment is more predictable.
Poor signal strength, too farfrom the hotspot, hotspot issupporting multipleconnections, slow Internetconnection or other prob-lems.
Software download takestoo long.
Test the connection withanother device, if thehotspot requires a subscrip-tion, you may contact theservice provider.
It is possible that there is nonew software. Theconnected hotspot may bea managed one and itrequires either a subscrip-tion or agreeing to the termsand conditions.
SYNC 3 seems to connectwith a hotspot and thesignal strength is excellentbut the software is not beingupdated.
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SYNC™ 3

For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit theonline store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replaceany properly authorized dealer-installedFord Original Accessory found to bedefective in factory-supplied materials orworkmanship during the warranty period,as well as any component damaged by thedefective accessories.
Ford Motor Company warrants yourvehicle's accessory through the warrantythat provides the greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for detailsand a copy of the warranty.
Exterior Style
•Bumper protectors.
•Graphics.
•Rear spoiler.
•Side-window deflectors.
•Splash guards.
•Wheels.
Interior Style
•All-weather floor mats.
•Door sill plates.
•Electrochromaticcompass/temperature interior mirrors.
•Premium carpeted floor mats.
Lifestyle
•Ash cup or smoker's packages.
•Cargo area protectors.
•Cargo net.
•Cargo organizers.
•Charge cord bag*.
•Interior light kit.
•Roof racks and carriers*.
•Tablet cradle*.
Peace of Mind
•Bumper-mounted parking sensor*.
•Keyless entry keypad.
•Remote start.
•Roadside assistance kit*.
•Vehicle security systems.
•Wheel locks.
*Ford Licensed Accessories. The accessorymanufacturer designs, develops andtherefore warrants Ford LicensedAccessories, and does not design or testthese accessories to Ford Motor Companyengineering requirements. Contact anauthorized Ford dealer for the accessorymanufacturer's limited warranty detailsand request a copy of the Ford LicensedAccessories product limited warranty fromthe accessory manufacturer.
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Accessories

Multi-point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent major
problems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
Multi-point inspection
Horn operationBattery performance
Radiator, cooler, heater and A/C hosesEngine air filter
Suspension components for leaks ordamageExhaust system
Steering and linkageExterior lamps operation
Tires for wear and proper pressure**Fluid levels*; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
Hazard warning system operation
* Brake, coolant recovery reservoir, automatic transmission and window washer**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor (If
Equipped)
Your vehicle is equipped with an IntelligentOil-Life Monitor that determines when youshould change the engine oil based on howyour vehicle is used. By using severalimportant factors in its calculations, themonitor helps reduce the cost of owningyour vehicle and reduces environmentalwaste at the same time.
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Scheduled Maintenance

Using the System..............................................208Bonnet LockSee: Opening and Closing the Hood..........253Booster Seats..................................................25Types of Booster Seats......................................26Brake Fluid Check.........................................261Brakes................................................................174General Information...........................................174Breaking-In.....................................................224Bulb Specification Chart..........................268
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Cabin Air Filter.................................................121California Proposition 65..............................11Capacities and Specifications.................310Specifications......................................................310Car WashSee: Cleaning the Exterior................................271Center Console..............................................139Center Console with Rotary Control...........139Changing a Bulb...........................................267Headlamp.............................................................267LED Lamps...........................................................267License Plate Lamp..........................................268Reversing Lamp..................................................267Changing a Fuse............................................251Fuses........................................................................251Changing the 12V Battery..........................261Changing the Engine Air Filter.................270Changing the Wiper Blades.....................263Charging the High Voltage Battery........164Energi Vehicles....................................................164Checking MyKey System Status...............56MyKey Distance....................................................56Number of Admin Keys......................................56Number of MyKeys..............................................56Checking the Wiper Blades......................263Child Restraint and SeatbeltMaintenance..................................................37Child Restraint Positioning..........................27Child Safety.......................................................16General Information.............................................16Child Safety Locks.........................................28Left-Hand Side......................................................29Right-Hand Side...................................................29Cleaning Leather Seats..............................275Cleaning Products.........................................271
Cleaning the Alloy Wheels........................275Cleaning the Engine....................................273Cleaning the Exterior....................................271Exterior Chrome Parts......................................272Exterior Plastic Parts.........................................272Stripes or Graphics............................................272Underbody............................................................272Under Hood..........................................................272Cleaning the Instrument Panel andInstrument Cluster Lens.........................274Cleaning the Interior....................................274Cleaning the Windows and WiperBlades............................................................273Clearing All MyKeys.......................................56Climate............................................................398Climate Control..............................................116Climate Controlled Seats..........................130Cooled Seats........................................................130Collision, Damage or Fire Event...............231Guidance for Ford Motor Company Electricand Hybrid-Electric Vehicles EquippedWith High Voltage Batteries.......................231Coolant CheckSee: Engine Coolant Check............................256Crash Sensors and Airbag Indicator.......46Creating a MyKey............................................55Programming or Changing ConfigurableSettings...............................................................56Cross Traffic Alert.........................................210False Alerts............................................................213Switching the System Off and On................213System Errors.......................................................213System Lights, Messages and AudibleAlerts...................................................................212System Limitations............................................212Using the System...............................................210Cruise Control.................................................69Principle of Operation.......................................195Type 1........................................................................69Type 2.......................................................................69Cruise controlSee: Using Cruise Control................................195Customer Assistance.................................235
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Data Recording..................................................9Event Data Recording..........................................10
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Index