2017 FORD FUSION HYBRID USB

Audio System
General Information....................................314
Audio Unit - Vehicles With: AM/FM/CD...................................................................315
Audio Unit - Vehicles With: AM/FM/CD/SYNC/Satellite Radio..............................317
Audio Unit - Vehicles With: Sony AM/FM/CD...................................................................319
Digital Radio..................................................323
Satellite Radio..............................................325
USB Port.........................................................328
Media Hub......................................................328
SYNC™
General Information...................................329
Using Voice Recognition............................331
Using SYNC™ With Your Phone............333
SYNC™ Applications and Services......345
Using SYNC™ With Your MediaPlayer...........................................................350
SYNC™ Troubleshooting.........................359
SYNC™ 3
General Information...................................367
Home Screen................................................380
Using Voice Recognition............................381
Entertainment..............................................388
Climate............................................................398
Phone..............................................................400
Navigation.....................................................406
Electric Vehicle Information.....................414
Apps.................................................................434
Settings............................................................437
SYNC™ 3 Troubleshooting.....................450
Accessories
Accessories....................................................462
Extended Service Plan(ESP)
Extended Service Plan (ESP).................464
Scheduled Maintenance
General Maintenance Information.......466
Normal Scheduled Maintenance..........469
Special Operating Conditions ScheduledMaintenance..............................................472
Scheduled Maintenance Record...........474
Appendices
End User License Agreement.................484
Type Approvals............................................500
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Table of Contents

CENTER CONSOLE (If Equipped)
Stow items in the cup holder carefully asitems may become loose during hardbraking, acceleration or crashes, includinghot drinks which may spill.
Available console features include:
Cup holder.A
Storage compartment withauxiliary power point and USBport.
B
Auxiliary power point.C
Center Console with RotaryControl (If Equipped)
Front storage compartment withUSB ports and auxiliary powerpoint.
A
Cup holder.B
Storage compartment withauxiliary power point and mediahub.
C
110 volt AC power point.D
Auxiliary power point.E
Switch pack.F
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Storage CompartmentsAB
C
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4.Open the hood. Support the hood withthe strut.
Closing the Hood
1.Remove the hood strut from the catchand secure it correctly after use.
2. Lower the hood and allow it to dropunder its own weight for the last 8-12in (20-30 cm).
Note:Make sure that the hood is correctlyclosed.
UNDER HOOD OVERVIEW
WARNING
The inverter system controllercontains various high-voltagecomponents that can cause seriousbodily harm or death. The inverter systemcontroller is not serviceable and shouldnever be touched, probed, or tamperedwith.
Note:Do not attempt to service any of thehigh-voltage components or wiring. Foreasier identification, the high-voltage wiringinsulation is color coated orange.
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MaintenanceE87786 A
IFGH
EBCD
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MEDIA: Press this button to access your auxiliary input jack or switch betweendevices you plug into the input jack or USB port.R
Clock: Press this button to access the clock setting. Use the center arrowcontrols to change the hours and minutes. You can also set the clock by pressingthe MENU button and scrolling to Clock Settings.
S
RADIO: Press this button to listen to the radio or change radio frequenciesbands. Press the function buttons below the radio screen to select differentradio functions.
T
SIRIUS or MUTE: If your vehicle is equipped with Sirius satellite radio, pressthis button to listen to Sirius satellite radio. If your vehicle is not equipped withSirius satellite radio, press the button to mute the playing media.
U
AUDIO UNIT - VEHICLES WITH:
SONY AM/FM/CD
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Note:The touchscreen system controlsmost of the audio features. See your SYNCinformation.
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Audio System

USB PORT (If Equipped)
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
The USB port allows you to plug in mediaplaying devices, memory sticks and chargedevices (if supported). See your SYNCinformation.
MEDIA HUB (If Equipped)
You can locate the media hub inside thecenter console or on the instrument panel.
See your SYNC information.
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Audio SystemE205592 E211463

GENERAL INFORMATION
SYNC is an in-vehicle communicationssystem that works with yourBluetooth-enabled cellular phone andportable media player. This allows you to:
•Make and receive calls.
•Access and play music from yourportable music player.
•Use 911 Assist and applications, suchas Spotify and Glympse, via SYNCAppLink.*
•Access phonebook contacts and musicusing voice commands.
•Stream music from your connectedphone.
•Text message.
•Use the advanced voice recognitionsystem.
•Charge your USB device (if your devicesupports this).*These features are not available in allmarkets and may require activation.Available AppLink enabled apps vary bymarket.
Make sure that you review your device'smanual before using it with SYNC.
Support
The SYNC support team is available tohelp you with any questions you cannotanswer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
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SYNC™E198355

Voice Commands
Plus
Pound (#)
Star (*)
Note:To exit dial mode, press and hold thephone button or press any button on theaudio system.
To access text messages say:
Voice Command
[text] (messages | message)
Then say any of the following:
(listen to | read) ([text] message)
forward (text | [text] message)
reply to (text | [text] message)
call [sender]
Phonebook Hints
To hear how the SYNC system speaks aname browse phonebook, select a contactand press:
Menu Item
Hear it
Changing Devices Using VoiceCommands
Using SYNC, you can easily access multiplephones, ipods, or USB devices. to switchdevices say:
Voice Command
You can state the name ofthe desired device, such as“My iPhone”,“My Galaxy”or“My iPod”. SYNC mayask you to confirm the typeof device (Phone, USB, orBluetooth Audio).
(connect |device) ___
Making Calls
Press the voice button. Whenprompted, say:
Voice Command
call [[a]name]
SYNC prompts you to saythe numbers that you wishto dial. After you say thenumbers, the systemconfirms it. You can thensay:
dial [[a]number]
When the system has stated thenumber, you say any of the following:
Voice Command
This initiates the call.(dial | send)
This erases the spokendigits.(delete |correct)
To end the call, press the end call buttonon the steering wheel or select the end calloption in the audio display.
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SYNC™E142599

Scroll to select from the following options:
Description and actionDisplay
Check or uncheck this option to switch the system'sBluetooth interface off or on. Select this option, and thenpress the OK button to change the option's status.
Bluetooth on
Return to the factory default settings without erasing yourindexed information (such as phonebook, call history, textmessages and paired devices). Select this option andconfirm when prompted in the audio display.
Set defaults
Completely erase all information stored in the system(such as phonebook, call history, text messages and paireddevices) and return to factory default settings.
Master reset
Install downloaded applications or software updates.Select this option and confirm when prompted in the audiodisplay. There must be a valid SYNC application or updateavailable on the USB drive in order to finish an installationsuccessfully.
Install on SYNC
Display the system's version numbers as well as its serialnumber. Press the OK button to select.System info
The voice settings submenu contains various options. SeeUsing Voice Recognition (page 331).Voice settings
Browse the actual menu structure of the connected USBdevice. Press the OK button and use the up and downarrow buttons to scroll through the folders and files. Usethe left or right arrow buttons to enter or leave a folder.You can select media content for playback from this menu.
Browse USB
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SYNC™