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General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the fourlanguages based on the most popularlanguages spoken. If the selected languageis not available, SYNC 3 remains in thecurrent active language.
SYNC 3 does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC 3SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC3 feature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>|) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow 1-2 minutes for the systemreset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting please call or visit the FordWebsite.
Ford Support
United States: 1-800-392-3673Customer Relation-ship CenterCanada: 1-800-565-3673
owner.ford.comWebsitewww.syncmyride.cawww.syncmaroute.ca
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SYNC™ 3

Service Data Recording........................................9Daytime Running Lamps.............................76Type 1 - Conventional(Non-Configurable)........................................76Type 2 - Configurable..........................................76Digital Radio...................................................321HD Radio Reception and StationTroubleshooting............................................322Direction Indicators........................................78Doors and Locks.............................................58Driver Alert.....................................................203PRINCIPLE OF OPERATION..........................203USING DRIVER ALERT....................................203Driver and Passenger Airbags...................40Children and Airbags..........................................40Proper Driver and Front Passenger SeatingAdjustment.......................................................40Driver and Passenger Knee Airbags........44Driving Aids....................................................203Driving Hints...................................................223Driving Through Water...............................224DRLSee: Daytime Running Lamps.........................76
E
Economical Driving.....................................223EcoSelect........................................................150Electric Parking Brake..................................175Applying the Electric Parking brake.............175Battery With No Charge....................................177Parking On a Hill (Vehicles With a ManualTransmission) .................................................175Releasing the Electric Parking Brake...........176Electric Vehicle Information.....................413Charge Settings (Energi VehiclesOnly)...................................................................415Power Flow..........................................................429Emission Control System..........................159On-Board Diagnostics (OBD-II)...................160Readiness for Inspection and Maintenance(I/M) Testing....................................................161End User License Agreement.................485VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ................................485Engine Block Heater....................................144Using the Engine Block Heater......................145
Engine Coolant Check...............................256Adding Coolant..................................................256Coolant Change.................................................258Engine Coolant TemperatureManagement..................................................259Fail-Safe Cooling...............................................258Recycled Coolant...............................................257Severe Climates.................................................258Engine ImmobilizerSee: Passive Anti-Theft System.....................65Engine Oil Check..........................................254Adding Engine Oil..............................................254Engine Oil Dipstick......................................254Engine Specifications................................305Entertainment..............................................386AM/FM Radio......................................................387Apps.......................................................................395Bluetooth Stereo or USB................................394CD (If equipped)................................................393HD Radio™ Information (IfAvailable)........................................................390SIRIUS® Satellite Radio (IfActivated)........................................................387Sources.................................................................386Supported Media Players, Formats andMetadata Information................................395USB Port...............................................................395Environment......................................................15EPBSee: Electric Parking Brake..............................175Event Data RecordingSee: Data Recording..............................................9Export Unique Options..................................13Extended Service Plan (ESP).................463EXTENDED SERVICE PLAN (CANADAONLY)...............................................................464Ford Protect (U.S. Only).................................463Exterior Mirrors................................................82Auto-Dimming Feature......................................82Blind Spot Monitor..............................................83Fold-Away Exterior Mirrors...............................82Heated Exterior Mirrors......................................82Integrated Blind Spot Mirrors..........................83Memory Mirrors.....................................................82Power Exterior Mirrors........................................82Puddle Lamps ......................................................83Signal Indicator Mirrors......................................83
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Index

SIRIUS® Satellite Radio Service..................324Troubleshooting.................................................325Scheduled Maintenance Record............475Scheduled Maintenance...........................467Seatbelt Extension.........................................37Seatbelt Height Adjustment......................34Seatbelt Reminder.........................................35Belt-Minder™........................................................35Seatbelts...........................................................30Principle of Operation........................................30Seatbelt Warning Lamp and IndicatorChime...............................................................35Conditions of operation.....................................35Seats..................................................................122Security..............................................................65Settings...........................................................436911 Assist................................................................441Ambient Lighting...............................................446Bluetooth..............................................................438Clock......................................................................438Display...................................................................448General..................................................................445Media Player........................................................437Mobile Apps........................................................444Navigation............................................................442Phone.....................................................................438Radio.......................................................................441Sound.....................................................................436Valet Mode..........................................................448Vehicle...................................................................446Voice Control......................................................448Wi-Fi.......................................................................446Side Airbags.....................................................43Side Sensing System..................................184Obstacle Distance Indicator...........................185Sitting in the Correct Position..................122Snow ChainsSee: Using Snow Chains.................................299Special Notices................................................12New Vehicle Limited Warranty.........................12On Board Diagnostics Data LinkConnector............................................................13Special Instructions..............................................12Special Operating Conditions ScheduledMaintenance...............................................473Exceptions............................................................474Speed ControlSee: Cruise Control............................................195
Spinout Detection........................................232Stability Control...........................................180Principle of Operation......................................180Starting a Gasoline Engine........................142Automatic Engine Shutdown.........................143Failure to Start.....................................................142Guarding Against Exhaust Fumes................144Important Ventilating Information...............144Starting Your Vehicle.........................................142Stopping the Engine When Your Vehicle isMoving................................................................143Stopping the Engine When Your Vehicle isStationary.........................................................143Starting and Stopping the Engine...........141General Information...........................................141Steering............................................................213Electric Power Steering.....................................213Steering Wheel................................................67Storage Compartments.............................139SunroofSee: Moonroof.......................................................84Sun Visors.........................................................84Illuminated Vanity Mirror...................................84Supplementary Restraints System.........39Principle of Operation........................................39Symbols Glossary.............................................7SYNC™ 3........................................................365General Information.........................................365SYNC™ 3 Troubleshooting.....................449SYNC™ Applications andServices........................................................343911 Assist...............................................................343SYNC Mobile Apps............................................345SYNC™............................................................327General Information..........................................327SYNC™ Troubleshooting..........................357
T
Technical SpecificationsSee: Capacities and Specifications............305The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................236Tire Care..........................................................284Glossary of Tire Terminology........................286Information About Uniform Tire QualityGrading.............................................................284
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Index

Information Contained on the TireSidewall............................................................287Temperature A B C............................................285Traction AA A B C..............................................285Treadwear............................................................285Tire Inflation When PuncturedSee: Tire Sealant and Inflator Kit.................278Tire Pressure Monitoring System..........300Changing Tires With a Tire PressureMonitoring System........................................301Understanding Your Tire PressureMonitoring System .......................................301Tire Repair KitSee: Tire Sealant and Inflator Kit.................278Tire Sealant and Inflator Kit.....................278First Stage: Reinflating the Tire with SealingCompound and Air......................................280General Information..........................................279Second Stage: Checking TirePressure............................................................282Tips for Use of the Kit.......................................279What to do after the Tire has beenSealed...............................................................282What to do when a Tire Is Punctured........280TiresSee: Wheels and Tires......................................278Towing a Trailer.............................................222Towing Points................................................233Installing the Recovery Hook.........................233Recovery Hook Location..................................233Towing the Vehicle on FourWheels..........................................................222Emergency Towing............................................222Recreational Towing.........................................222Towing..............................................................222Traction Control.............................................179Principle of Operation.......................................179Transmission Code Designation...........308Transmission..................................................170TransmissionSee: Transmission..............................................170Transporting the Vehicle...........................232Type Approvals............................................509RF Certification Logos for Tire PressureMonitoring Sensor(s).................................509
U
Under Hood Overview................................253Unique Driving Characteristics................146Universal Garage Door Opener................132HomeLink Wireless Control System............132USB Port.........................................................326Using Adaptive Cruise Control................196Automatic Cancellation.................................200Blocked Sensor...................................................201Canceling the Set Speed...............................200Changing the Set Speed................................200Detection Issues.................................................201Following a Vehicle............................................198Following a Vehicle to a CompleteStop....................................................................198Hilly Condition Usage......................................200Overriding the System......................................199Resuming the Set Speed...............................200Setting the Adaptive Cruise Speed..............197Setting the Adaptive Cruise Speed WhenYour Vehicle is Stationary...........................197Setting the Gap Distance................................198Switching Adaptive Cruise ControlOff......................................................................200Switching Adaptive Cruise ControlOn........................................................................197Switching to Normal Cruise Control...........202System Not Available.......................................201Using Cruise Control....................................195Switching Cruise Control Off.........................196Switching Cruise Control On..........................195Using MyKey With Remote StartSystems...........................................................57Using Snow Chains.....................................299Using Stability Control................................181Using Summer Tires...................................299Using SYNC™ With Your MediaPlayer............................................................348Accessing Your USB Song Library...............352Bluetooth Devices and SystemSettings............................................................354Connecting Your Digital Media Player to theUSB Port..........................................................348Media Menu Features........................................351Media Voice Commands................................349USB 2......................................................................354Voice Commands for Audio Sources.........355
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Index

Using SYNC™ With Your Phone.............331Accessing Features through the PhoneMenu..................................................................336Accessing Your Phone Settings...................339Bluetooth Devices.............................................340Making Calls........................................................335Pairing a Phone for the First Time...............332Pairing Subsequent Phones..........................333Phone Options during an Active Call.........335Phone Voice Commands................................333Receiving Calls....................................................335System Settings..................................................341Text Messaging...................................................337Using Traction Control................................179Switching the System Off................................179System Indicator Lights andMessages..........................................................179Using a Switch.....................................................179Using the Information DisplayControls.............................................................179Using Voice Recognition...........................329Audio Voice Commands.................................380Climate Voice Commands..............................381Initiating a Voice Session................................329Mobile App Voice Commands......................383Navigation Voice Commands.......................382Phone Voice Commands.................................381SiriusXM Traffic and Travel Link VoiceCommands.....................................................384System Interaction and Feedback..............330Voice Settings Commands............................384Utilizing the Mediation/ArbitrationProgram (Canada Only).........................237
V
Vehicle Care...................................................270General Information.........................................270Vehicle Certification Label......................308Vehicle Identification Number................307Vehicle Storage.............................................27512V Battery............................................................276Body........................................................................276Brakes.....................................................................277Cooling System...................................................276Engine.....................................................................276Fuel System..........................................................276General...................................................................276
Miscellaneous......................................................277Removing Vehicle From Storage..................277Tires.........................................................................277VentilationSee: Climate Control..........................................116VINSee: Vehicle Identification Number............307Voice Control...................................................69
W
Warning Lamps and Indicators................89Adaptive Cruise Control....................................90Anti-Lock Braking System................................90Battery.....................................................................90Blind Spot Monitor..............................................90Brake System........................................................90Cruise Control.......................................................90Direction Indicator...............................................90Door Ajar.................................................................90EcoSelect................................................................90Electric Park Brake................................................91Engine Oil.................................................................91Engine or Motor Coolant Temperature.........91EV Later....................................................................91EV Now.....................................................................91Fasten Seatbelt.....................................................91Front Airbag.............................................................91Front Fog Lamps...................................................91Grade Assist............................................................91Heads Up Display..................................................91High Beam...............................................................91Hood Ajar.................................................................91Lane Keeping Aid..................................................91Low Fuel Level.......................................................92Low Tire Pressure Warning...............................92Parking Lamps......................................................92Powertrain Fault...................................................92Ready to Drive.......................................................92Service Engine Soon...........................................92Stability Control....................................................93Stability Control Off............................................93Stop Safely.............................................................93Trunk Ajar................................................................93Vehicle Plugged in................................................93Washer Fluid Check....................................260
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