2017 FORD FUSION ENERGI stop start

AppLink issues
Possible solution(s)Possible cause(s)Issue
login on the app on thephone before using themwith AppLink. Also, somemay have a "Ford SYNC"setting, so check the app'ssettings menu on the phone.
Closing and restarting appsmay help SYNC find theapplication if you cannotdiscover it inside the vehicle.On an Android device, ifapps have an "Exit' or 'Quit'
Sometime apps do notproperly close and re-opentheir connection to SYNC,over ignition cycles, forexample.
My phone is connected, myapp(s) are running, but I stillcannot find any apps.
option, select that thenrestart the app. If the appdoes not have that option,you can also manually"Force Close" the app bygoing to the phone's settingsmenu, selecting 'Apps.' thenfinding the particular appand choosing 'Force stop.'Don't forget to restart theapp afterwards, then select"Find New Apps" on SYNC.
On an iPhone with iOS7+, toforce close an app, doubletab the home button thenswipe up on the app to closeit. Tab the home buttonagain, then select the appagain to restart it. After afew seconds, the app shouldthen appear in SYNC'sMobile App's Menu.
Reset the Bluetooth on yourphone by turning it off andthen turning Bluetooth backon. If you are in your vehicle,SYNC should be able toautomatically re-connect toyour phone if you press the"Phone" button.
There is a Bluetooth bug onsome order versions of theAndroid operating systemthat may cause apps thatwere found on your previousvehicle drive to not be foundagain if you have not turnedoff Bluetooth.
My Android phone isconnected, my app(s) arerunning, I restarted them,but I still cannot find anyapps.
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201602, Second Printing
SYNC™

InformationOption
Missed callsOutgoing callsIncoming callsAll callsQuickdial
If you are on a call, the call information is displayed on the information display.
If you are receiving a call, you can accept it by selecting OK on the right-handsteering wheel controls.
* Depending on your vehicle options, all of these choices may not display.
Use the OK and arrow buttons on the rightside of your steering wheel to scrollthrough the available modes.
The selection menu expands and differentoptions appear.
•Press the up and down arrows to scrollthrough the modes.
•Press the right arrow to enter the mode,use the left arrow to exit the mode.
•Press the up and down arrows to makeadjustments within the chosen mode.
•Press OK to confirm your selection.
Note:If your vehicle is not equipped withnavigation, compass appears in the displayinstead of navigation. If you press the rightarrow to go into the compass menu, you cansee the compass graphic. The compassdisplays the direction in which the vehicleis traveling, not true direction (for example,if the vehicle is traveling west, the middleof the compass graphic displays west; northdisplays to the left of west though its truedirection is to the right of west).
Using the Steering Wheel Controls
Depending on your vehicle and optionpackage, you can use different controls onyour steering wheel to interact with thetouchscreen system in different ways.
VOL: Control the volume of audio output.
Mute: Mute the audio output.
Voice: Press to start a voice session. Pressagain to stop the voice prompt andimmediately begin speaking. Press andhold to end a voice session.
SEEK NEXT:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
SEEK PREVIOUS:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
PHONE ACCEPT: Press to answer a callor switch between calls.
PHONE REJECT: Press to end a call orreject an incoming call.
Note:On some models,SEEK NEXT maybe combined with PHONE REJECT andSEEK PREVIOUS may be combined withPHONE ACCEPT.
M:Touch the control repeatedly to switchbetween media sources (modes).
See Steering Wheel (page 67).
Using Your Bezel Controls
Depending on your vehicle and optionpackage, you may also have these controlson your instrument panel:
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201602, Second Printing
SYNC™ 3

AppLink issues
Possible solution(s)Possible cause(s)Issue
then find the particular appand choose 'Force stop.' Donot forget to restart the appafterward, then select"Connect Mobile Apps" onSYNC 3.
On an iPhone with iOS7+, toforce close an app, doubletap the home button thenswipe up on the app to closeit. Tap the home buttonagain, then select the appagain to restart it. After afew seconds, the app shouldthen appear in SYNC 3'sMobile App's Menu.
Switch Bluetooth off andthen on to reset it on yourphone. If you are in yourvehicle, SYNC 3 should beable to automatically re-connect to your phone if youpress the "Phone" button.
There is a Bluetooth issueon some older versions ofthe Android operatingsystem that may cause appsthat were found on yourprevious vehicle drive to notbe found again if you did notswitch Bluetooth off.
My Android phone isconnected, my app(s) arerunning, I restarted them,but I still cannot find anyapps.
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201602, Second Printing
SYNC™ 3

Side Window Defogging in ColdWeather.............................................................120Hints on Driving With Anti-LockBrakes.............................................................175Home Screen.................................................378Hood LockSee: Opening and Closing the Hood..........252Hybrid Vehicle Frequently AskedQuestions......................................................151Hybrid Vehicle Operation..........................146Battery:....................................................................147Braking:...................................................................147Driving:....................................................................146Driving to Optimize Fuel Economy...............147Engine:.....................................................................147Starting:.................................................................146Stopping:...............................................................146Transmission Operation:.................................146
I
In California (U.S. Only).............................235Information Display Control.......................70Information Display Control Features..........70Information Displays....................................94General Information............................................94Information Messages................................103Active Park............................................................103Adaptive Cruise Control...................................104AdvanceTrac™....................................................104Airbag......................................................................105Alarm......................................................................105Automatic Engine Shutdown........................105Battery and Charging System (12volt)....................................................................106Battery and Charging System (HighVoltage)............................................................106Blind Spot Information and Cross TrafficAlert System....................................................107Doors and Locks..................................................107Driver Alert............................................................108Fuel..........................................................................108Hill Start Assist...................................................109Keys and Intelligent Access............................109Lane Keeping System........................................110Maintenance.........................................................110MyKey........................................................................111Park Aid....................................................................112
Park Brake...............................................................112Power Steering.....................................................113Pre-Collision Assist.............................................113Remote Start.........................................................113Seats.........................................................................113Starting System ...................................................114Tire Pressure Monitoring System...................114Traction Control...................................................114Transmission.........................................................115Installing Child Restraints.............................17Child Seats...............................................................17Using Lap and Shoulder Belts..........................18Using Lower Anchors and Tethers forCHildren (LATCH)............................................22Using Tether Straps.............................................24Instrument Cluster........................................86Instrument Lighting Dimmer......................75Vehicles With Front Fog Lamps......................75Vehicles Without Front Fog Lamps...............75Interior Lamps.................................................78Front Interior Lamp..............................................78Rear Interior Lamp..............................................80Interior Luggage CompartmentRelease............................................................63Interior Mirror...................................................84Auto-Dimming Mirror.........................................84Introduction.........................................................7
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Jump Starting the Vehicle........................228Connecting the Jumper Cables....................228Jump Starting......................................................229Preparing Your Vehicle.....................................228Removing the Jumper Cables.......................229
K
Keyless Entry.....................................................61SECURICODE™ Keyless Entry Keypad.........61Keyless Starting.............................................141Ignition Modes......................................................141Keys and Remote Controls........................48
L
Lane Keeping System................................204Switching the System On and Off..............205
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201602, Second Printing
Index

SIRIUS® Satellite Radio Service..................324Troubleshooting.................................................325Scheduled Maintenance Record............475Scheduled Maintenance...........................467Seatbelt Extension.........................................37Seatbelt Height Adjustment......................34Seatbelt Reminder.........................................35Belt-Minder™........................................................35Seatbelts...........................................................30Principle of Operation........................................30Seatbelt Warning Lamp and IndicatorChime...............................................................35Conditions of operation.....................................35Seats..................................................................122Security..............................................................65Settings...........................................................436911 Assist................................................................441Ambient Lighting...............................................446Bluetooth..............................................................438Clock......................................................................438Display...................................................................448General..................................................................445Media Player........................................................437Mobile Apps........................................................444Navigation............................................................442Phone.....................................................................438Radio.......................................................................441Sound.....................................................................436Valet Mode..........................................................448Vehicle...................................................................446Voice Control......................................................448Wi-Fi.......................................................................446Side Airbags.....................................................43Side Sensing System..................................184Obstacle Distance Indicator...........................185Sitting in the Correct Position..................122Snow ChainsSee: Using Snow Chains.................................299Special Notices................................................12New Vehicle Limited Warranty.........................12On Board Diagnostics Data LinkConnector............................................................13Special Instructions..............................................12Special Operating Conditions ScheduledMaintenance...............................................473Exceptions............................................................474Speed ControlSee: Cruise Control............................................195
Spinout Detection........................................232Stability Control...........................................180Principle of Operation......................................180Starting a Gasoline Engine........................142Automatic Engine Shutdown.........................143Failure to Start.....................................................142Guarding Against Exhaust Fumes................144Important Ventilating Information...............144Starting Your Vehicle.........................................142Stopping the Engine When Your Vehicle isMoving................................................................143Stopping the Engine When Your Vehicle isStationary.........................................................143Starting and Stopping the Engine...........141General Information...........................................141Steering............................................................213Electric Power Steering.....................................213Steering Wheel................................................67Storage Compartments.............................139SunroofSee: Moonroof.......................................................84Sun Visors.........................................................84Illuminated Vanity Mirror...................................84Supplementary Restraints System.........39Principle of Operation........................................39Symbols Glossary.............................................7SYNC™ 3........................................................365General Information.........................................365SYNC™ 3 Troubleshooting.....................449SYNC™ Applications andServices........................................................343911 Assist...............................................................343SYNC Mobile Apps............................................345SYNC™............................................................327General Information..........................................327SYNC™ Troubleshooting..........................357
T
Technical SpecificationsSee: Capacities and Specifications............305The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................236Tire Care..........................................................284Glossary of Tire Terminology........................286Information About Uniform Tire QualityGrading.............................................................284
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Index

Information Contained on the TireSidewall............................................................287Temperature A B C............................................285Traction AA A B C..............................................285Treadwear............................................................285Tire Inflation When PuncturedSee: Tire Sealant and Inflator Kit.................278Tire Pressure Monitoring System..........300Changing Tires With a Tire PressureMonitoring System........................................301Understanding Your Tire PressureMonitoring System .......................................301Tire Repair KitSee: Tire Sealant and Inflator Kit.................278Tire Sealant and Inflator Kit.....................278First Stage: Reinflating the Tire with SealingCompound and Air......................................280General Information..........................................279Second Stage: Checking TirePressure............................................................282Tips for Use of the Kit.......................................279What to do after the Tire has beenSealed...............................................................282What to do when a Tire Is Punctured........280TiresSee: Wheels and Tires......................................278Towing a Trailer.............................................222Towing Points................................................233Installing the Recovery Hook.........................233Recovery Hook Location..................................233Towing the Vehicle on FourWheels..........................................................222Emergency Towing............................................222Recreational Towing.........................................222Towing..............................................................222Traction Control.............................................179Principle of Operation.......................................179Transmission Code Designation...........308Transmission..................................................170TransmissionSee: Transmission..............................................170Transporting the Vehicle...........................232Type Approvals............................................509RF Certification Logos for Tire PressureMonitoring Sensor(s).................................509
U
Under Hood Overview................................253Unique Driving Characteristics................146Universal Garage Door Opener................132HomeLink Wireless Control System............132USB Port.........................................................326Using Adaptive Cruise Control................196Automatic Cancellation.................................200Blocked Sensor...................................................201Canceling the Set Speed...............................200Changing the Set Speed................................200Detection Issues.................................................201Following a Vehicle............................................198Following a Vehicle to a CompleteStop....................................................................198Hilly Condition Usage......................................200Overriding the System......................................199Resuming the Set Speed...............................200Setting the Adaptive Cruise Speed..............197Setting the Adaptive Cruise Speed WhenYour Vehicle is Stationary...........................197Setting the Gap Distance................................198Switching Adaptive Cruise ControlOff......................................................................200Switching Adaptive Cruise ControlOn........................................................................197Switching to Normal Cruise Control...........202System Not Available.......................................201Using Cruise Control....................................195Switching Cruise Control Off.........................196Switching Cruise Control On..........................195Using MyKey With Remote StartSystems...........................................................57Using Snow Chains.....................................299Using Stability Control................................181Using Summer Tires...................................299Using SYNC™ With Your MediaPlayer............................................................348Accessing Your USB Song Library...............352Bluetooth Devices and SystemSettings............................................................354Connecting Your Digital Media Player to theUSB Port..........................................................348Media Menu Features........................................351Media Voice Commands................................349USB 2......................................................................354Voice Commands for Audio Sources.........355
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201602, Second Printing
Index