WARNINGS
Do not dispose of fuel in thehousehold refuse or the publicsewage system. Use an authorizedwaste disposal facility.
When refueling the vehicle fuel tank froma fuel container, use the fuel filler funnelincluded with your vehicle. See Fuel FillerFunnel Location (page 155).
Note:Do not use aftermarket funnels asthey will not work with the capless fuelsystem and can damage it.
When refueling the vehicle fuel tank froma fuel container, do the following:
1.Fully open the fuel tank filler door untilit engages.
2.Fully insert the fuel filler funnel into thefuel tank filler pipe opening.
3. Add fuel to your vehicle from the fuelcontainer.
4. Remove the fuel filler funnel from thefuel tank filler pipe opening.
5. Fully close the fuel tank filler door.
6. Clean the fuel filler funnel and place itback in your vehicle or correctly disposeof it.
Note:Extra funnels can be purchased froman authorized dealer if you choose todispose of the funnel.
REFUELING
WARNINGS
Do not overfill the fuel tank. Thepressure in an overfilled tank maycause leakage and lead to fuel sprayand fire.
Do not try to pry open or push openthe capless fuel system with foreignobjects. This could damage the fuelsystem and its seal and cause injury to youor others.
Do not remove the fuel pump nozzlefrom its fully inserted position whenrefueling.
When refueling always shut theengine off and never allow sparks oropen flames near the fuel tank fillervalve. Never smoke or use a cell phonewhile refueling. Fuel vapor is extremelyhazardous under certain conditions. Avoidinhaling excess fumes.
Stop refueling when the fuel pumpnozzle automatically shuts off for thefirst time. Failure to follow this willfill the expansion space in the fuel tank andcould lead to fuel overflowing.
Wait at least 10 seconds beforeremoving the fuel pump nozzle toallow any residual fuel to drain intothe fuel tank.
The fuel system may be underpressure. If you hear a hissing soundnear the fuel filler door, do not refueluntil the sound stops. Otherwise, fuel mayspray out, which could cause seriouspersonal injury.
Read and follow all the instructionson the pump island.
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Fuel and RefuelingE157452
GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must beperformed by an authorized dealer. Whileany authorized dealer handling your vehicleline will provide warranty service, werecommend you return to your sellingauthorized dealer who wants to ensureyour continued satisfaction.
Please note that certain warranty repairsrequire special training and equipment, sonot all authorized dealers are authorizedto perform all warranty repairs. This meansthat, depending on the warranty repairneeded, you may have to take your vehicleto another authorized dealer.
A reasonable time must be allowed toperform a repair after taking your vehicleto the authorized dealer. Repairs will bemade using Ford or Motorcraft® parts, orremanufactured or other parts that areauthorized by Ford.
Away From Home
If you are away from home when yourvehicle needs service, contact the FordCustomer Relationship Center or use theonline resources listed below to find thenearest authorized dealer.
In the United States:
Mailing address
Ford Motor CompanyCustomer Relationship CenterP.O. Box 6248Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)(TDD for the hearing impaired:1-800-232-5952)
Additional information and resources areavailable online:
Website
www.owner.ford.com
These are some of the items that can befound online:
•U.S. dealer locator by Dealer Name,City/State or Zip Code.
•Owner Manuals.
•Maintenance Schedules.
•Recalls.
•Ford Extended Service Plans.
•Ford Genuine Accessories.
•Service specials and promotions.
In Canada:
Mailing address
Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or areunsatisfied with the service you arereceiving, follow these steps:
1. Contact your Sales Representative orService Advisor at your selling orservicing authorized dealer.
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Customer Assistance
2. If your inquiry or concern remainsunresolved, contact the Sales Manager,Service Manager or Customer RelationsManager.
3.If you require assistance or clarificationon Ford Motor Company policies,please contact the Ford CustomerRelationship Center.
In order to help us serve you better, pleasehave the following information availablewhen contacting a Customer RelationshipCenter:
•Vehicle Identification Number.
•Your telephone number (home andbusiness).
•The name of the authorized dealer andcity where located.
•The vehicle’s current odometer reading.
In some states within the United States,you must directly notify Ford in writingbefore pursuing remedies under yourstate's warranty laws, and Ford is alsoallowed a final repair attempt.
Additionally, in some states within theUnited States, a consumer has the optionof submitting a warranty dispute to theBBB Auto Line before taking action underthe Magnuson-Moss Warranty Act, or tothe extent allowed by state law, beforepursuing replacement or repurchaseremedies provided by certain state laws.This dispute handling procedure is notrequired prior to enforcing state createdrights or other rights which are independentof the Magnuson-Moss Warranty Act orstate replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)requires that, if a manufacturer or itsrepresentative is unable to repair a motorvehicle to conform to the vehicle’sapplicable express warranty after areasonable number of attempts, themanufacturer shall be required to eitherreplace the vehicle with one substantiallyidentical or repurchase the vehicle andreimburse the buyer in an amount equal tothe actual price paid or payable by theconsumer (less a reasonable allowancefor consumer use). The consumer has theright to choose whether to receive a refundor replacement vehicle.
California Civil Code Section 1793.22(b)presumes that the manufacturer has hada reasonable number of attempts toconform the vehicle to its applicableexpress warranties if, within the first 18months of ownership of a new vehicle orthe first 18,000 mi (29,000 km), whicheveroccurs first:
1.Two or more repair attempts are madeon the same non-conformity likely tocause death or serious bodily injury OR
2.Four or more repair attempts are madeon the same nonconformity (a defector condition that substantially impairsthe use, value or safety of the vehicle)OR
3. The vehicle is out of service for repairof nonconformities for a total of morethan 30 calendar days (not necessarilyall at one time).
In the case of 1 or 2 above, the consumermust also notify the manufacturer of theneed for the repair of the nonconformityat the following address:
Ford Motor Company16800 Executive Plaza DriveMail Drop 3NE-BDearborn, MI 48126
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Customer Assistance
E-mailFaxPhoneCustomer Relation-ship Center
[email protected]/AN/AAsia Pacific
[email protected]+1 313 594 4857Caribbean andCentral America
[email protected] 4 3327 266FORDFord Middle East80004443673
Lincoln80004441067
UAE80004441066
Saudi Arabia8008443673
Mobily and Zain cellphone users in Saudi800850078
[email protected]/A+1-800-841-3673Puerto Rico and U.S.Virgin Islands
[email protected]+1 313 390 0804+1-313-594-4857Sub-Saharan Africa
[email protected] [email protected]/A+63-2-717-6410South Korea
If you buy your vehicle in North Americaand then relocate to any of the abovelocations, register your vehicleidentification number (VIN) and newaddress with Ford Global Trade Servicesby emailing, [email protected].
If you are in another foreign country,contact the nearest authorized dealer. Inthe event your inquiry is unresolved,communicate your concern with thedealership’s Sales Manager, ServiceManager or Customer Relations Manager.If you require additional assistance orclarification, please contact the respectiveCustomer Relationship Center aspreviously listed.
Customers in the U.S. should call1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,contact Helm, Incorporated at:
HELM, INCORPORATED47911 Halyard DrivePlymouth, Michigan 48170Attention: Customer Service
Or to order a free publication catalog, calltoll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
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Customer Assistance
Transport Canada Contact Information
www.tc.gc.ca/eng/motorvehiclesafety/safevehicles-defectinvestigations-index-76.htm (English)Website
www.tc.gc.ca/fra/securiteautomobile/VehiculesSecuritaires-Enquetes-index-76.htm (French)Website
1–800–333–0510Phone
Ford of Canada Contact Information
www.ford.caWebsite
1–800–565-3673Phone
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Customer Assistance
Protected componentsFuse amp ratingFuse or relay number
Keypad.5A210Cell phone passport module.
Not used (spare).5A211
Climate control.7.5A212Gear shift.
Steering wheel column.7.5A213Instrument cluster.Datalink logic.
Extended power module.10A214
Datalink-gateway module.10A215
Child lock.15A116Decklid release.
Not used (spare).5A217
Push button start stop switch.5A218
Extended power module.7.5A219
Adaptive headlamps.7.5A220
Humidity and in–car temperature sensor.5A221
Pedestrian sounder.5A222
Delayed accessory (power inverter logic,moonroof logic, driver master switch).10A123
Central lock unlock.20A124
Driver door (window, mirror).30A125
Front passenger door (window, mirror).30A126
Moonroof.30A127
Amplifier.20A128
Rear driver side door (window).30A129
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Fuses
CD: Press to listen to a CD. Press the function buttons below the radio screento select on-screen options of Repeat or Shuffle.A
SOUND: Press to access settings for Treble, Midrange, Bass, Fade and Balance.Use the up and down arrow buttons to select the various settings. When youmake your selection, press the left and right arrow buttons to change thesettings. Press OK to set or press MENU to exit. Sound settings can be set foreach audio source independently.
B
Display screen: Shows audio and SYNC information.C
Number block: In radio mode, store your favorite stations for later access.When tuned to any station, press and hold a preset button until sound returns.In CD mode, press a button to select a track. In phone mode, press the buttonsto enter a phone number.
D
Function buttons: Select different functions of the audio system dependingon which mode you are in (such as Radio mode or CD mode).E
TUNE: Turn to search radio stations in individual increments.F
Eject: Press to eject a CD.G
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Audio SystemE144488
Seek: In radio mode, select a radio station and press this button. The systemstops at the next strongest station. Press and hold to move quickly to the nextstrong radio station or memory preset. In CD mode, press to select the nexttrack. Press and hold to move quickly forward through the current track.
H
End phone call: Press and hold to end a phone call.I
Cursor arrows and OK: Use the up and down arrow buttons to select thevarious settings. When you make your selection, press the left and right arrowbuttons to change the settings. Press OK to set or press MENU to exit.
J
CD slot: Insert a CD.K
Answer or Make phone call: Press to either answer an incoming phone callor to make a phone call.L
Seek: In radio mode, select a radio station and press this button. The systemstops at the previous strongest station. Press and hold the button to movequickly to the previous strong radio station or memory preset. In CD mode, pressto select the previous track. Press and hold to move quickly backward throughthe current track.
M
Play/Pause: Press to either play or pause a track when listening to a CD.N
VOL and Power: Press to switch the system on and off. Turn to adjust thevolume.O
PHONE: Press to access the phone features of the SYNC system. See SYNC™(page 327).P
MENU: Press to access different audio system features. See Menu Structurelater in this section.Q
MEDIA: Press to access your auxiliary input jack or switch between devicesyou plug into the input jack or USB port.R
Clock: Press to access the clock setting. Use the center arrow controls to changethe hours and minutes. You can also set the clock by pressing the MENU buttonand scrolling to Clock Settings.
S
RADIO: Press to listen to the radio or change radio stations. Press the functionbuttons below the radio screen to select different radio functions.T
SIRIUS or MUTE: If your vehicle is equipped with SIRIUS satellite radio, pressto listen to SIRIUS satellite radio. If your vehicle is not equipped with SIRIUSsatellite radio, press the button to mute the playing media.
U
DIGITAL RADIO
Note:HD Radio broadcasts are notavailable in all markets.
HD Radio technology is the digitalevolution of analog AM/FM radio. Yoursystem has a special receiver that allowsit to receive digital broadcasts (whereavailable) in addition to the analogbroadcasts, it already receives. Digitalbroadcasts provide a better sound quality
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Audio System