GENERAL INFORMATION
Have your vehicle serviced regularly to helpmaintain its roadworthiness and resalevalue. There is a large network ofauthorized dealers that are there to helpyou with their professional servicingexpertise. We believe that their speciallytrained technicians are best qualified toservice your vehicle properly and expertly.They are supported by a wide range ofhighly specialized tools developedspecifically for servicing your vehicle.
If your vehicle requires professional service,an authorized dealer can provide thenecessary parts and service. Check yourwarranty information to find out whichparts and services are covered.
Use only recommended fuels, lubricants,fluids and service parts conforming tospecifications. Motorcraft® parts aredesigned and built to provide the bestperformance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught inmoving parts.
•Do not work on a vehicle with theengine running in an enclosed space,unless you are sure you have enoughventilation.
•Keep all open flames and other burningmaterial (such as cigarettes) awayfrom the battery and all fuel relatedparts.
Working with the Engine Off
1.Set the parking brake and shift to park(P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On
WARNING
To reduce the risk of vehicle damageand/or personal burn injuries, do notstart your engine with the air cleanerremoved and do not remove it while theengine is running.
1.Set the parking brake and shift to park(P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood
1.Inside the vehicle, pull the hood releasehandle located under the left-handside of the instrument panel.
2. Slightly lift the hood.
3. Release the hood latch by pushing thesecondary release lever to yourleft-hand side.
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MaintenanceE142457
ENGINE COOLANT CHECK
WARNINGS
To reduce the risk of personal injury,make sure the engine is cool beforeunscrewing the coolant pressurerelief cap. The cooling system is underpressure. Steam and hot liquid can comeout forcefully when you loosen the capslightly.
Do not put coolant in the windshieldwasher fluid reservoir. If sprayed onthe windshield, coolant could makeit difficult to see through the windshield.
To reduce the risk of personal injury,make sure the engine is cool beforeunscrewing the coolant pressurerelief cap. The cooling system is underpressure. Steam and hot liquid can comeout forcefully when you loosen the capslightly.
Do not add coolant further than theMAX mark.
Your vehicle has two separate coolingsystems. One for cooling the engine and aseparate system for cooling the invertersystem controller that is specific to thehybrid operating system. The two systemsoperate similarly, with the inverter systemcontroller cooling system generallyoperating at a lower temperature andpressure.
When the engine is cold, check theconcentration and level of the coolant atthe intervals listed in the scheduledmaintenance information. See ScheduledMaintenance (page 467).
Note:Make sure that the coolant level isbetween the MIN and MAX marks on thecoolant reservoir.
Note: Coolant expands when it is hot. Thelevel may extend beyond the MAX mark.
Maintain coolant concentration within48% to 50%, which equates to a freezepoint between -30°F (-34°C) and -34°F(-37°C). Coolant concentration should bechecked using a refractometer. We do notrecommend the use of hydrometers orcoolant test strips for measuring coolantconcentration.
Adding Coolant
WARNING
Never remove the coolant reservoircap when the engine is running orhot.
Note:Automotive fluids are notinterchangeable. Do not use coolant orwindshield washer fluid outside of itsspecified function and vehicle location.
Note: Do not use stop leak pellets, coolingsystem sealants, or non-specified additivesas they can cause damage to the enginecooling or heating systems. Resultingcomponent damage may not be covered bythe vehicle Warranty.
It is very important to use predilutedcoolant approved to the correctspecification in order to avoid plugging thesmall passageways in the engine coolingsystem. See Capacities andSpecifications (page 309). Do not mixdifferent colors or types of coolant in yourvehicle. Mixing of engine coolants or usingan incorrect coolant may harm the engineor cooling system components and maynot be covered by the vehicle Warranty.
Note:If prediluted coolant is not available,use the approved concentrated coolantdiluting it to 50/50 with distilled water. SeeCapacities and Specifications (page 305).Using water that has not been deionisedmay contribute to deposit formation,corrosion and plugging of the small coolingsystem passageways.
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Maintenance
Note:Coolants marketed for all makes andmodels may not be approved to Fordspecifications and may cause damage tothe cooling system. Resulting componentdamage may not be covered by the vehicleWarranty.
If the coolant level is at or below theminimum mark, add prediluted coolantimmediately.
To top up the coolant level do thefollowing:
1. Unscrew the cap slowly. Any pressureescapes as you unscrew the cap.
2. Add prediluted coolant approved tothe correct specification. SeeCapacities and Specifications (page305).
3. Add enough prediluted coolant toreach the correct level.
4.Replace the coolant reservoir cap, turnit clockwise until you feel a strongresistance.
5. Check the coolant level in the coolantreservoir the next few times you driveyour vehicle. If necessary, add enoughprediluted engine coolant to bring thecoolant level to the correct level.
If you have to add more than 1.1 qt (1 L) ofengine coolant per month, have yourvehicle checked as soon as possible.Operating an engine with a low level ofcoolant can result in engine overheatingand possible engine damage.
Note:During normal vehicle operation, thecoolant may change color from orange topink or light red. As long as the coolant isclear and uncontaminated, this color changedoes not indicate the coolant has degradednor does it require the coolant to be drained,the system to be flushed, or the coolant tobe replaced.
Note:In case of emergency, you can add alarge amount of water without coolant inorder to reach a vehicle service location.Water alone, without coolant, can causeengine damage from corrosion, overheatingor freezing. When you reach a servicelocation, you must have the cooling systemdrained and refilled with prediluted coolantapproved to the correct specification. SeeCapacities and Specifications (page 305).
Do not use the following as a coolantsubstitute:
•Alcohol.
•Methanol.
•Brine.
•Any coolant mixed with alcohol ormethanol antifreeze.
Alcohol and other liquids can cause enginedamage from overheating or freezing.
Do not add extra inhibitors or additives tothe coolant. These can be harmful andcompromise the corrosion protection ofthe coolant.
Recycled Coolant
We do not recommend the use of recycledcoolant as an approved recycling processis not yet available.
Dispose of used engine coolant in anappropriate manner. Follow yourcommunity’s regulations and standardsfor recycling and disposing of automotivefluids.
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Maintenance
General
•Store all vehicles in a dry, ventilatedplace.
•Protect from sunlight, if possible.
•If you store vehicles outside, theyrequire regular maintenance to protectagainst rust and damage.
Body
•Wash your vehicle thoroughly toremove dirt, grease, oil, tar or mud fromexterior surfaces, rear-wheel housingand the underside of front fenders.
•Periodically wash your vehicle if youstore it in exposed locations.
•Touch-up exposed or primed metal toprevent rust.
•Cover chrome and stainless steel partswith a thick coat of auto wax to preventdiscoloration. Re-wax as necessarywhen you wash your vehicle.
•Lubricate all hood, door and luggagecompartment hinges and latches witha light grade oil.
•Cover interior trim to prevent fading.
•Keep all rubber parts free from oil andsolvents.
Engine
•Change the engine oil and filter prior tostorage because used engine oilcontains contaminates which maycause engine damage.
•Start the engine every 15 days for aminimum of 15 minutes. Run at fast idlewith the climate controls set to defrostuntil the engine reaches normaloperating temperature.
•With your foot on the brake, shiftthrough all the gears while the engineis running.
•We recommend that you change theengine oil before you use your vehicleagain.
Fuel System
•Fill the fuel tank with high-quality fueluntil the first automatic shutoff of thefuel pump nozzle.
Cooling System
•Protect against freezing temperatures.
•When removing your vehicle fromstorage, check coolant fluid level.Confirm that there are no coolingsystem leaks and that fluid is at therecommended level.
12V Battery
•Check and recharge as necessary. Keepconnections clean.
•If storing your vehicle for more than 30days without recharging the battery,we recommend that you disconnectthe battery cables to maintain batterycharge for quick starting.
Note:It is necessary to reset memoryfeatures if you disconnect the batterycables.
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Vehicle Care
General Information
WARNING
Failure to follow these guidelinescould result in an increased risk ofloss of vehicle control, injury or death.
Note:Do not use the kit if a tire has becomeseverely damaged. Only punctures locatedwithin the tire tread can be sealed with thekit.
Do not attempt to repair punctures largerthan ¼ inch (6 millimeters) or damage tothe tire's sidewall. The tire may notcompletely seal.
Loss of air pressure may adversely affecttire performance. For this reason:
Note:Do not drive the vehicle above50 mph (80 km/h).
Note:Do not drive further than 120 mi(200 km). Drive only to the closestauthorized Ford dealer or tire repair shop tohave your tire inspected.
•Drive carefully and avoid abruptsteering maneuvers.
•Periodically monitor tire inflationpressure in the affected tire; if the tireis losing pressure, have the vehicletowed.
•Read the information in the Tips forUse of the Kit section to make sure safeoperation of the kit and your vehicle.
Tips for Use of the Kit
To ensure safe operation of the kit:
•Read all instructions and cautions fully.
•Before operating the kit, make sureyour vehicle is safely off the road andaway from moving traffic. Turn on thehazard lights.
•Always set the parking brake to ensurethe vehicle doesn't move unexpectedly.
•Do not remove any foreign objects,such as nails or screws, from the tire.
•When using the kit, leave the enginerunning (only if the vehicle is outdoorsor in a well-ventilated area) so thecompressor does not drain thevehicle's battery.
•Do not allow the compressor tooperate continuously for more than 15minutes. This will help prevent thecompressor from overheating.
•Never leave the kit unattended duringoperation.
•Sealant compound contains latex.Those with latex sensitivities shoulduse appropriate precautions to avoidan allergic reaction.
•Keep the kit away from children.
•Only use the kit when the ambienttemperature is between -22°F (-30°C)and 158°F (70°C).
•Only use the sealing compound beforethe use-by date. The use-by date is ona label on the sealant canister and canbe seen through the rectangularviewing window on the bottom of thecompressor. Check the use-by dateregularly and replace the canister afterfour years of non-use.
•Do not store the kit unsecured insidethe passenger compartment of thevehicle as it may cause injury during asudden stop or crash. Always store thekit in its original location.
•After sealant use, the tire pressuremonitoring system sensor and valvestem on the wheel must be replacedby an authorized Ford dealer.
•Operating the kit could cause anelectrical disturbance in radio, CD, andDVD player operation.
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Wheels and Tires
* When inflation only is requiredfor a tire or other objects, theselector must be in the Airposition.
What to do when a Tire IsPunctured
A tire puncture within the tire's tread areacan be repaired in two stages with the kit.
•In the first stage, the tire will bereinflated with a sealing compoundand air. After the tire has been inflated,you will need to drive the vehicle ashort distance (about 4 miles [6kilometers]) to distribute the sealantin the tire.
•In the second stage, you will need tocheck the tire pressure and adjust, ifnecessary, to the vehicle's specifiedtire inflation pressure.
First Stage: Reinflating the Tirewith Sealing Compound and Air
WARNINGS
Do not stand directly over the kitwhile inflating the tire. If you noticeany unusual bulges or deformationsin the tire's sidewall during inflation, stopand call roadside assistance.
If the tire does not inflate to therecommended tire pressure within15 minutes, stop and call roadsideassistance.
Do not run the engine during kitoperation unless the vehicle isoutdoors or in a well-ventilated area.
Preparation: Park the vehicle in a safe, leveland secure area, away from moving traffic.
Turn the hazard lights on. Apply the parkingbrake and turn the engine off. Inspect theflat tire for visible damage.
Sealant compound contains latex. Useappropriate precautions to avoid anyallergic reactions.
Do not remove any foreign object that haspierced the tire. If a puncture is located inthe tire sidewall, stop and call roadsideassistance.
1. Remove the valve cap from the tirevalve.
2. Unwrap the dual purpose hose (blacktube) from the back of the compressorhousing.
3. Fasten the hose to the tire valve byturning the connector clockwise.Tighten the connection securely.
4. Plug the power cable into the 12-voltpower point in the vehicle.
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Wheels and TiresE175978 E175979
When you select valet mode a pop upappears informing you that a four digitcode must be entered to enable anddisable valet mode. You can use any PINyou chose but you must use the same PINto disable valet mode. The system asksyou to input the code.
Note:If the system is locked and youcannot remember the PIN, please contactthe Customer Relationship Center.
United States: 1-800-392-3673Canada: 1-800-565-3673
To enable valet mode, enter your chosenPIN. The system then asks to confirm yourPIN by reentering it. The system then locks.
To unlock the system, enter the same pinnumber. The system reconnects to yourphone and all of your options are availableagain.
SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.However, should questions arise, pleaserefer to the tables below.
To check your cell phone's compatibility,visit the Ford website.
Website
owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
Cell phone issues
Possible solutionPossible causeIssue
Refer to your device's manual about audioadjustments.
The audio controlsettings on your cellphone may be affectingSYNC 3 performance.
There is back-ground noiseduring a phonecall.
Try switching your cell phone off, resettingit or removing the battery, then try again.Possible cell phonemalfunction.
During a call, Ican hear theother personbut they cannothear me.
Make sure that the microphone for SYNC3 is not set to off. Look for the microphoneicon on the phone screen.
To restart your system, shut down theengine, open and close the door, and thenlock the door and wait for 2-3 minutes.Make sure that your SYNC 3 screen is blackand the lighted USB port is off.
The system may need tobe restarted.
During a call, Icannot hear theother personand they cannothear me.
Check your cell phone's compatibility.This is a cell phone-dependent feature.SYNC 3 is notable to down-load my phone-book.
Make sure you allow SYNC 3 to retrievecontacts from your phone. Refer to yourcell manual.
Possible cell phonemalfunction.
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SYNC™ 3
Make sure to change your vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is aviable way to change fluid for many vehiclesub-systems during scheduledmaintenance. It is critical that systems areflushed only with new fluid that is the sameas that required to fill and operate the
system or using a Ford-approved flushingchemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Check Every 12 Months
Inspect the engine oil filter for signs ofdamage such as rust, paint blistering,scratches or dents. If any of theseconditions are present, replace the filter.See Normal Scheduled Maintenance(page 470).
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Scheduled Maintenance